Friday, 13 April 2018

Apple details its crackdown on leakers…in a leaked memo

In an internal memo to employees, Apple threatened severe consequences for leaking confidential company information – reminding staff that those who leak can lose their jobs, have difficult finding future employment, and even get arrested. Last year, Apple claimed to have busted 29 leakers, 12 of whom were arrested.

The memo itself was leaked, and its content was published by Bloomberg this afternoon.

Apple has always cultivated a culture of confidentially about its work, as a means of maintaining a competitive advantage over the competition.

Given how large Apple has grown over the years – the memo says there are “135,000 people” working there – it’s become more difficult to keep things under wraps. By the time a new iPhone launches, for example, people already know what to expect. That can give rivals a head start on catching up with Apple, ahead of an actual public unveiling of the device. Leaks can also impact sales of current devices, as consumers hold off on buying as they know something better is soon to arrive.

Apple more recently has had problems with leaked iOS source code, as well as leaked details about the iPhone 8 and X, Apple Watch Series 3, Apple TV 4K, HomePod, and more. And that was just in 2017.

The new memo is not the first time Apple has tried to plug its leaks. Last year, the company held a meeting with employees where it discussed how it plans to prevent leaks, talked about how leakers were caught, and answered employees’ questions.

That meeting was secretly recorded and leaked to the press too.

In reality, some leaks can be harder to track or stop. A company-wide meeting or email, for instance, could be leaked by anyone.

The new memo begins by informing Apple employees that the person who leaked details about Apple’s software roadmap earlier this year was caught and fired last month:

Last month, Apple caught and fired the employee responsible for leaking details from an internal, confidential meeting about Apple’s software roadmap. Hundreds of software engineers were in attendance, and thousands more within the organization received details of its proceedings. One person betrayed their trust.

The employee who leaked the meeting to a reporter later told Apple investigators that he did it because he thought he wouldn’t be discovered. But people who leak — whether they’re Apple employees, contractors or suppliers — do get caught and they’re getting caught faster than ever.

The memo then goes on to stress how damaging leaks are to the company itself, those who worked on a project, and other employees.

It reminds employees that when they’re approached by press, analysts and bloggers they’re “getting played.”

The establishment of a very us-versus-them culture when dealing with outsiders is notable because it means Apple employees may fear becoming whistleblowers. Employees will likely also fear leaking to correct inaccurate information being passed around publicly. Today, there are reports that Apple’s own comms teams won’t respond to, when asked by press – unless the report reaches a critical mass, or worse – is unflattering to Apple.

But unlike at other companies where a PM or staffer may reach out to privately correctly a detail or give background outside of official channels, Apple staff would be fired for crossing that line.

The memo also points to more examples of how Apple’s internal security has caught people who believed they could get away with it – including the person who leaked the link to the gold master of iOS 11, and those who leaked within the supply chain.

It concludes by sharing the news that 12 of the leakers in 2017 were arrested.

“Leakers do not simply lose their jobs at Apple. In some cases, they face jail time and massive fines for network intrusion and theft of trade secrets both classified as federal crimes,” the memo read. “These people not only lose their jobs, they can face extreme difficulty finding employment elsewhere.”

There’s a certain kind of person who will find language like this a challenge. But the majority will likely take heed.

The memo was published as an internal company blog post.

The full memo can be read on Bloomberg’s site.



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Is Android Popsicle next?

Barring any sort of major shakeup at Google’s mobile division, there are two things we know for sure about the next Android’s name: it will start with the letter “P” and it will be a dessert food. That already narrows things down quite a bit — you’ve got pudding, pecan pie, peanut brittle…

Then, of course, there’s Popsicle — a fact the company might well be alluding to in its new Spring Wallpaper Collection. 9to5Google noted a colorful array of frozen confections in amongst the selections. Granted, it’s not thematically too far from the rest of the outdoor, sunshine-themed offerings.

Google’s never shied away from such cheeky suggestions — and it’s certainly teased us before, including in the lead up to Oreo. Though that could just as easily mean it’s a bit of a red herring — remember Android Pocky?

It’s worth noting that Popsicle is, in fact, still a trademarked name — like Kleenex and Xerox and Frisbee. Of course, that hasn’t stopped Google in the past. See such recent examples as Kit-Kat and Oreo. And while Popsicle-owner Unilever has flexed its muscles maintaining its ownership of the name, it’s hard to imagine a better/cheaper promotion than stamping your name across the latest build of the world’s most popular mobile operating system.

There is, of course, the issue of the fact that the Popsicle name isn’t as globally synonymous with the ice pop as it is here in the States. You may know it, perhaps, as an ice lolly, ice block or ice drop, depending on where you happen to be reading this.

Whatever the case, Google’s probably just happy that we’re talking about it at all.



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Thursday, 12 April 2018

Are hardware makers doing enough to keep Android phones secure?

For all the good of Android’s open-source approach, one of the clear and consistent downsides is that the onus to issue software updates falls on the manufacturer. That can mean frustration for those waiting for the latest and greatest feature updates — and in some cases, it can put your phone at risk with delayed or missed security updates.

A pair of researchers at Security Research Labs recently shared a study with Wired highlighting some of these risks. The team’s findings are the result of testing 1,200 Android handsets from all the major manufacturers over the course of two years, examining whether manufacturers had offered the security patches as advertised.

According to SRL, missed security patches were discovered on a wide range of different handsets across manufacturers. Sony and Samsung were both flagged as having missed some security patches — in some cases in spite of reporting that they were up to date. “It’s almost impossible for the user to know which patches are actually installed,” one of the researchers told the site.

Xiaomi, Nokia, HTC, Motorola and LG all made the list, as well, while TCL and ZTE fared the worst in the study, with, on average, not having installed more than four of the patches they claimed to have installed on a given device.

In a statement provided to TechCrunch, Google pointed to the importance of various different means used to secure the Android ecosystem. The company believes that the SRL findings might not tell the full story when it comes to keeping devices secure.

“We would like to thank Karsten Nohl and Jakob Kell for their continued efforts to reinforce the security of the Android ecosystem,” the company writes. “We’re working with them to improve their detection mechanisms to account for situations where a device uses an alternate security update instead of the Google suggested security update. Security updates are one of many layers used to protect Android devices and users. Built-in platform protections, such as application sandboxing, and security services, such as Google Play Protect, are just as important. These layers of security—combined with the tremendous diversity of the Android ecosystem—contribute to the researchers’ conclusions that remote exploitation of Android devices remains challenging.” 

The company also pointed us to this year in review post, which sheds a bit more light on the matter.



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LG promises to speed up bringing Android updates to its smartphones

LG is making efforts to improve the user experience on its devices after it opened a “Software Upgrade Center” in its native Korea.

The new lab will be focused on “providing customers worldwide with faster, timelier, smartphone operating system and software updates,” the company explained in a brief statement.

The idea is to help get the latest versions of Android out to more users at a faster pace than it does right now.

That’s a genuine problem for Android OEM who are tasked with bringing the latest flavor of Android to devices that already in the market. Issues they have to deal with include different chipsets, Android customization and carriers.

The issue has been pretty problematic for LG. Android Oreo, for example, announced by Google last September only began rolling out to the first handful of LG devices last month.

The Korean firm said that one of the first priorities for this new center is to get Oreo out to Korea-based owners of the LG G6 — last year’s flagship phone — before the end of this month. After that, it will look to expand the rollout to G6 owners in other parts of the world.

Beyond Android updates, the center will also focus on stability update to make sure that the newest features work on devices without compromising performance.

This move is one of the first major strategies from new LG Mobile CEO Hwang Jeong-hwan, who took the top job last year. He came directly from the company’s R&D division, which suggests that he identified the update issue as a fairly urgent one to address.

His bigger challenge is to stop LG’s mobile division bleeding capital. LG Electronics itself is forecasting record Q1 financial results later this month, but its smartphone unit is likely to post yet another loss that drags the parent down.

We’ll find out more when LG’s next flagship is unveiled next month.



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Wednesday, 11 April 2018

Apple starting to alert users that it will end 32-bit app support on the Mac

Tomorrow at noon PT, Apple will begin issuing an alert box when you open a 32-bit app in MacOS 10.13.4. It’s a one-time (per app) alert, designed to help MacOS make the full transition to 64-bit. At some unspecified time in the future, the operating system will end its support for 32-bit technology… meaning those apps that haven’t been updated just won’t work. 

That time, mind you, is not tomorrow, but the company’s hoping that this messaging will help light a fire under users and developers to upgrade before that day comes. Says the company on its help page, “To ensure that the apps you purchase are as advanced as the Mac you run them on, all future Mac software will eventually be required to be 64-bit.”

It’s similar to the transition the company made on the mobile side with iOS 11. Of course, making the shift is a bit messier on the desktop. For one thing, the company’s desktop operating system has been around a lot longer than iOS. For another, while Apple does have a MacOS App Store, plenty of desktop apps are still downloaded from other channels.

As the company notes, the transition’s been a long time coming. The company started making it 10 or so years ago with the Power Mac G5 desktop, so it hasn’t exactly been an overnight ask for developers. Of course, if you’ve got older, non-supported software in your arsenal, the eventual end-of-lifing could put a severe damper on your workflow. For those users, there will no doubt be some shades of the transition from OS 9 to OS X in all of this.

You can skip the alert and just see for yourself by clicking the System Report button. For those apps that haven’t updated yet (I’m looking at you, Audacity), Apple recommends bugging the developers directly.



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Apple Music hits 40 million subscribers as it accelerates towards surpassing Spotify, report says

Apple Music is continuing its upward climb in subscriber count, quickening its pace as it seeks to overtake Spotify in the battle for users’ ears. The music streaming service now has 40 million subscribers, a report today from Variety claims.

We have reached out to Apple for confirmation.

The service still has a ways to go before it surpasses Spotify, which currently has 70 million paid Premium subscribers. A report in the Wall Street Journal earlier this year suggests that Apple Music’s quicker growth rate (five percent versus Spotify’s two percent growth) could mean it surpassing the Swedish streaming service as soon as this summer, however. Apple Music hit 30 million subscribers in September of 2017.

In addition to an updated note regarding subscriber notes, the report also says that the streaming service will have a new boss with the promotion of Oliver Schusser to the role of VP of Apple Music & International Content. Schusser has been at Apple for 14 years, previously leading efforts outside the U.S. on content efforts surrounding the App Store.

Apple’s continued prominence in the music streaming market comes after a rocky introduction thanks to a rough user interface. For Apple to continue to court Spotify Premium subscribers, they’re going to have to continue to focus on more intuitive app design and a more intelligent user recommendation engine, areas where Spotify is still holding strong ahead of it. With Spotify going public last month with a hefty market cap of $28 billion, it’s clear that the company has a lot riding on its ability to stay ahead of Apple in intelligence and continue driving more sophisticated playlists to users.

An area where Apple’s $9.99 per month service is undoubtedly succeeding is in the intimate tie between its audio hardware and Apple Music. Users of the HomePod and AirPods gain essential functionality for music playback only if they are subscribers to Apple Music.



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Tuesday, 10 April 2018

Apple is making a show based Isaac Asimov’s ‘Foundation’ books

Okay, Apple, now you’ve got my attention.

Not content with landing an Amazing Stories reboot from Steven Spielberg, multiple series from Reese Witherspoon, a space opera from Ron Moore and much more for its upcoming original TV initiative (which might launch next March), Apple is also developing a series based on Isaac Asimov’s Foundation books.

Deadline reports that the project from Skydance Television is “in development for straight-to-series consideration,” with David S. Goyer and Josh Friedman attached as showrunners. Goyer is best-known for comic book adaptations like Blade, Man of Steel and Batman v. Superman: Dawn of Justice, while Friedman was the creator of Terminator: The Sarah Connor Chronicles.

The Foundation stories depict the fall of a massive galactic empire, and the efforts of a small group of scientists to preserve knowledge and restore civilization. They were first published in Astounding Science Fiction in the 1940s, then collected into three books in the ’50s. (At the 1966 World Science Fiction Convention, the series beat out Lord of the Rings to win the Hugo Award for Best All-Time Series.)

Asimov returned to the series near the end of his career, and while the later books are not as well-loved by fans, they also won him awards and landed him on The New York Times bestseller list for the first time.

If you want to read thousands more words about why the books mean a lot to me, be my guest. But when it comes to a TV adaptation, two points seem salient: One, the books takes place over hundreds of years, with a constantly rotating cast of characters, and two, they consist almost entirely of conversation, with just a few brief scenes of action.

That may be why previous attempts to adapt Foundation — including an effort at HBO by Goyer’s Dark Knight co-writer Jonathan Nolan  — have failed. If this one pans out, I suspect we’ll see some pretty big changes.



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