Wednesday, 23 May 2018

Apple offers a $50 credit for some out-of-warranty iPhone battery purchases

If you bought a battery replacement for an out-of-warranty iPhone last year, you may be eligible for a $50 credit from Apple. The company issued a new support page post this week, announcing the rebate policy, which applies to purchases made at authorized locations.

The move is part of on-going restitution in the wake of an admission that the company was throttling processing speeds on older model phones, in order to save on battery life. Late last year, Apple apologized for not informing users about the issue, promising to be more transparent in the future.

Soon after, the company began offering $29 battery replacements — a $50 discount on out-of-warranty battery replacements. This credit covers those who purchased a battery out-of-warranty any point in 2017, leading up to that new offer.

The company has promised to send an email to all eligible users with instructions on how to get the credit transferred to their account between now and July 27. Those who don’t get a notification, but still believe themselves to be eligible, can contact Apple directly between now and the end of the year.



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Apple introduces new privacy portal to comply with GDPR

Apple is the latest tech giant to make changes to comply with GDPR, the EU’s privacy data rules, after it introduced a new website that shows customers exactly what personal data it holds on them.

Accessible via an ‘Apple ID Data & Privacy’ websitewhich was first spotted by 9to5Mac — Apple customers can request access to the full gamut of personal data, which includes sign-in history, contacts, calendar, notes, photos and documents, as well as services such as Apple Music, the App Store, iTunes, and Apple Care.

Dependent on the data records selected, Apple may take as long as two weeks to assemble the information while the company said the data will be deleted after two weeks.

Apple allows users to select the size of their data download — which goes as high as 25GB or can be split into smaller chunks — while it will also apparently be made available in standard data formats, meaning it can be stored and easily accessed.

The data site also gives users the option to correct data, deactive their account and delete all information held by Apple in compliance with GDPR.

Deleting data is exactly as the term suggests, while deactivation means an account is made unavailable temporarily. In the latter case, all data and services associated with the account — for example, phone book contacts, FaceTime or purchase made in iTunes — will be inaccessible whilst it is deactivated.

The data service is initially available in EU countries, Iceland, Liechtenstein, Norway, and Switzerland, but Apple said it plans to expand the options across the rest of the world later this year.



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Tuesday, 22 May 2018

Starbucks’s mobile payment service is slightly outpacing Apple’s

People really love getting their coffee more quickly. Starbucks, which has operated its own mobile payments service since 2011, is the market leader in terms of mobile payments users, beating out Apple Pay, Google Pay, and Samsung Pay, according to a new reporter from eMarketer out this morning. However, Starbucks’ lead over Apple Pay is only a small one – in 2017, it had 20.7 million users compared with Apple Pay’s 19.7 million. And that gap will remain small this year, with 23.4 million using Starbucks’ mobile payments compared with 22 million using Apple Pay.

The wide adoption of the Starbucks mobile payment service is not only due to speed and convenience that the barcode-based payment system offers – it’s also because payments are tied to loyalty, and the Starbucks app is where customers can monitor and manage their card balance and their “star rewards.” In addition, Starbucks has the benefit of being able to offer a consistent payments experience across its stores – there’s never a question in consumers’ minds as to whether they can use its mobile payments service. They know they can.

Other mobile proximity payment services don’t have the same advantage, as many retailers still don’t offer payment terminals that support the tap-to-pay services like Apple Pay and Google Pay.

According to eMarketer’s forecast, 23.4 million people ages 14 and older will use the Starbucks app to make a point-of-sale purchase at least once every six months, compared with 22 million who will use Apple Pay, 11.1 million who will use Google Pay, and 9.9 million who will use Samsung Pay.

Those numbers will increase across the board through 2022, but the rankings will remain the same – with Starbucks then seeing 29.8 million users to Apple Pay’s 27.5 million.

However, this forecast appears to be discounting the impact of the recent expansion of Apple Pay, which will allow users to send payments to friends through iMessage. When you receive this money, it’s added to an Apple Pay Cash card in your iPhone’s Wallet, which can then be used in stores, in addition to in apps or online. This built-in payments service inside one of the largest messaging platforms could prompt more users to adopt Apple Pay, even if they hadn’t before.

Another note: it seems which services are more popular than others is also tied to how long they’ve been around.

Apple Pay launched before Samsung and Google Pay, and is now accepted at more than half of U.S. merchants. Google Pay isn’t as widely accepted, but is pre-installed on Android, which will help it grow. Samsung Pay, meanwhile, has the lowest adoption in terms of users, but is most accepted by merchants, says eMarketer.

The rankings of the various payment services wasn’t the only notable finding from eMarketer’s new report.

The analysts also found that this year, for the first time, more than 25 percent of U.S. smartphone users ages 14 and older, will have used a mobile payment service at least once every six months. The number of payments users will increase by 14.5 percent to reach 55 million by the end of 2018, the firm estimates.

But over the next several years, these top four services will see their share of the mobile payments drop, even as their user numbers grow. That’s because they’ll face increased competition from other new payment apps, including those from merchants themselves.

“Retailers are increasingly creating their own payment apps, which allow them to capture valuable data about their users. They can also build in rewards and perks to boost customer loyalty,” eMarketer forecasting analyst Cindy Liu says.

eMarketer’s forecast (paywalled) is based on an analysis of third-party data, including Forrester, Juniper Research, and Crone Consulting’s data.

 

 



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Tencent leads $50M investment in NewsDog, an app vying to be India’s Toutiao

The growth of China’s Bytedance, an ambitious $30 billion tech firm, and its highly-addictive Toutiao news aggregator app has set off a search for services with similar growth potential across the world.

India, second in population only to China with rapidly-growing internet access, is an obvious place to look, and would-be pretender to the Toutiao crown has been found in the shape of NewsDog, a Chinese company that stumbled on success in India. Today, NewsDog announced a $50 million Series C round led by Chinese internet giant Tencent.

Toutiao is a phenomenon in China. The app has around 200 million daily users, and it is one of the few new tech products to emerge in a China where Tencent and Alibaba dominate the consumer app landscape. Point in case, it is so mainstream now that it has even run into issues with China’s internet censors. Toutiao is essentially a news aggregation service that lets consumers catch their daily reads and discover stories with an experience tailored to their habits and likes.

That’s very much the style of NewsDog, which claims over 50 million users. The service has branched out to cover 10 of Indians many languages, while it recently established a platform — ‘WeMedia’ — that augments its content aggregation by allowing users to submit stories, too.

This round is a major milestone for the company. In a competitive environment, it is the largest fundraising round from a news app company in India while it more obviously brings Tencent, the $500 billion tech giant, on board with its experience and support. Other investors include Chinese VCs Danhua Capital (DHVC) and Legend Capital as well as Chinese mobile app firm DotC United.

NewsDog’s competition includes Dailyhunt — which is backed by Toutiao-owner Bytedance — Inshorts, which counts Tiger Global among its investors, and NewsPoint, which is owned by media firm Times Internet.

One other competition is UC News, a service from Alibaba-owned UC Web, which, like NewsDog, is Chinese.

NewsDog was launched in 2016 by CEO Forrest Chen Yukun, a computer science graduate from Tsinghua University graduate, and Yi Ma, who holds a PhD from Princeton University and previously worked at Baidu and Goldman Sachs.

Data from App Annie shows that NewsDog is the top news app in the Google Play Store in India — Android is the country’s dominant operating system — ahead of Dailyhunt and NewsPoint in second and third, respectively. NewsDog plans to use this new funding to pull further ahead of the competition by focusing on adding more languages and deepening its content library.

The company said it is already using machine learning to help produce an experience that is customized to users — the experience that Toutiao pioneered in China — and it plans to double down on that.

“Poly culture and multiple languages make content matching an incredibly hard problem,” Chen said in a statement. “So far, we have made good initial progress but content business is like an endless journey. There is no finish line, you have to just keep running.”

NewsDog is aiming to reach 100 million users as its next milestone as India’s internet population surges. The country is tipped to reach 500 million internet users by June 2018, according to a report from the Internet and Mobile Association of India (IAMAI) and Kantar IMRB. That’s up from 481 million six months prior, but internet penetration in rural areas is at just 20 percent compared with 65 percent in urban India which indicates even more growth potential.

For Tencent, meanwhile, this investment is another upping of its pace in India.

Initially, the company was slow to put money to work in India, where Alibaba entered early to buy stakes in the likes of Paytm, but gradually Tencent has got its checkbook out. Its most notable India-based deals include WhatsApp challenger Hike, healthcare platform Practo, and music service Gaana. This year, it is reportedly focusing on finding promising early-stage startups where it can invest $5-15 million.

In NewsDog, Tencent will hope to jump on the news aggregator train that it missed in China, giving Bytedance an opportunity to become a major Chinese consumer brand.



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Saturday, 19 May 2018

Apple started paying $15 billion European tax fine

It took a couple of years, but Apple has started to pay back illegal tax benefits to the Irish government. The company has paid $1.77 billion (€1.5 billion) into an escrow account designed to hold the fine. Apple has to pay $15 billion in total (€13 billion).

In August 2016, the European Commission said that Apple benefited from illegal tax benefits in Ireland from 2003 to 2014. According to Competition Commissioner Margrethe Vestager, Apple managed to lower its effective corporate tax rate thanks to a Double Irish structure.

By creating two different Irish subsidiaries and allocating profit to the right subsidiary, you can end up paying corporate tax on a fraction of your actual profit. Of course, Apple wasn’t the only tech company that optimized its tax structure. And the company also claimed that everything was legal.

The Irish government tried to appeal the decision but the decision remained intact. Ireland had to recover €13 billion starting on January 2017.

But nothing happened.

At some point Vestager got mad again and referred the case to the European Court of Justice. This time, Vestager wasn’t attacking Apple, but Ireland.

It looks like the case is closed now and Apple will slowly pay back the fine over time. Unfortunately, the fine is now more expensive than before because the U.S. dollar has been going down for a couple of years. Apple has hundreds of billions in cash, and a significant portion is overseas.

European governments lobbied to put an end to the Double Irish back in 2014. Apple moved some of its international cash to the tiny island of Jersey around the same time.

European governments are currently discussing a tax reform to tax big tech companies based on actual revenue in each European country. This way, tech companies wouldn’t be able to report profit in just one country with a lower corporate tax rate. But it’s taking longer than expected as some member countries are still dragging their feet.



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Friday, 18 May 2018

Fortnite is finally coming to Android this summer

Fornite is finally coming to Android…in a matter of months. After dominating the iOS gaming charts since March, the wildly popular sandbox survival game will be hitting the world’s top mobile operating system at some point this summer.

Creator Epic Games buried the news in the middle of a larger blog post titled, “The State of Mobile,” noting, vaguely, “We know many of you are excited for this release, and we promise that when we have more information to share, you’ll hear it from us first.”

That news comes amid a flurry of other Fornite related announcements this week. Earlier this morning, Epic unveiled a Battle Royale competition with a large in-game cash prize. This morning, the company also laid out plans to bring voice chat and improved gameplay and controls to the mobile side of things. Stats are coming to mobile, as well, along with a reduced install size.

Not that any of those issues have hampered the games success, of course. Earlier this year, the game was reportedly bringing in $126 million in monthly revenue — even before it arrived on iOS. With its imminent release on Android, that number’s likely to get a whole lot larger. 



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For Apple, this year’s Global Accessibility Awareness Day is all about education