Thursday, 19 July 2018

Trump just noticed Europe’s $5BN antitrust fine for Google

In other news bears shit in the woods. In today’s second day Trump news: President ‘The Donald’ has seized, belatedly, on the European Commission’s announcement yesterday that it had found Google guilty of three types of illegal antitrust behavior with its Android OS since 2011 and was fining the company $5 billion; a record breaking penalty the Commission’s antitrust chief Margrethe Vestager said reflects the length and gravity of the company’s competition infringements.

Trump is not! at all! convinced! though!

“I told you so!” he has tweeted triumphantly just now. “The European Union just slapped a Five Billion Dollar fine on one of our great companies, Google. They truly have taken advantage of the U.S., but not for long!”

Also not so very long ago, Trump was the one grumbling about tech giants. Though Amazon is his most frequent target in tech, while Google has been spared the usual tweet lashings. Albeit, on the average day he may not necessarily be able to tell one tech giant from another.

Vestager can though, and she cited Amazon as one of the companies that had suffered as a direct result of contractual conditions Google imposed on device makers using its Android OS — squeezing the ecommerce giant’s potential to build a competing Android ecosystem, with its Fire OS.

Presumably, for Trump, Amazon is not ‘one of our great companies’ though.

At least it’s only Google that gets his full Twitter attention — and a special Trumpian MAGA badge of honor call-out as “one of our great companies” — in the tweet.

Presumably, he hasn’t had this pointed out to him yet though. So, uh, awkward.

Safe to say, Trump is seizing on Google’s antitrust penalty as a stick to beat the EU, set against a backdrop of Trump already having slapped a series of tariffs on EU goods and Trump recently threatening the EU with tariffs on cars — in what is fast looking like a full blown trade war.

Even so, the tweet probably wasn’t the kind of support Google was hoping to solicit via its own Twitter missive yesterday…

#AndroidWorksButTradeWarsDon’t doesn’t make for the most elegant hashtag.

But here’s the thing: Vestager has already responded to Trump’s attack on the Android decision — even though it’s taking place a day late. Because the EU’s “tax lady”, as Trump has been known to vaguely refer to her, is both lit and onit.

During yesterday’s press conference she was specifically asked to anticipate Trump’s tantrum response on hearing the antitrust decision against Google, and whether she wasn’t afraid it might affect next week’s meeting between the US president and the European Commission president, Jean-Claude Juncker.

“As I know my US colleagues want fair competition just as well as we do,” she responded. “There is a respect that we do our job. We have this very simple mission to make sure that companies play by the rulebook for the market to serve consumers. And this is also my impression that this is what they want in the US.”

Pressed again on political context, given the worsening trade relationship between the US and the EU, Vestager was asked how she would explain that her finding against Google is not part of an overarching anti-US narrative — and directly asked how would she answer Trump’s contention that the EU’s “tax lady… really hates the US”.

“Well I’ve done my own fact checking on the first part of that sentence. I do work with tax and I am a woman. So this is 100% correct,” she replied. “It is not correct for the latter part of the sentence though. Because I very much like the US. And I think that would also be what you think because I from Denmark and that tends to be what we do. We like the US. The culture, the people, our friends, traveling. But the fact is that this [finding against Google] has nothing to do with how I feel. Nothing whatsoever. Just as well as enforcing competition law — well, we do it in the world but we don’t do it in a political context. Because then there would never, ever be a right timing.

“The mission is very simple. We have to protect consumers and competition to make sure that consumers get the best of fair competition — choice, innovation, best possible prices. This is what we do. It has been done before, we will continue to do it — no matter the political context.”

Maybe Trump will be able to learn the name of the EU’s “tax lady” if Vestager ends up EU president next year.

Or, well, maybe not. We can only hope so.



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Apple reportedly confirms keyboard reliability fix in internal document

An internal Apple document distributed to Apple Authorized Service Providers and obtained by MacGénération and MacRumors confirms that there’s a membrane under the keyboard to “prevent debris from entering the butterfly mechanism”. This is the first time Apple acknowledges that the third generation butterfly keyboard tries to fix unreliability issues.

“The keyboard has a membrane under the keycaps to prevent debris from entering the butterfly mechanism. The procedure for the space bar replacement has also changed from the previous model,” the internal document says.

When Apple introduced the updated MacBook Pro, the company told everyone that the keyboard had been updated for quieter typing. But iFixit found out that the company actually added thin silicon barriers under each keycap.

It’s clear that Apple didn’t want to publicly state that there is a reliability issue with its recent 12-inch MacBook and MacBook Pro models. The company doesn’t want to fuel those lawsuits.

But if you’ve been using a MacBook Pro or a 12-inch MacBook, you know that the butterfly keyboard isn’t ideal. While some people love typing with it, the main issue is that it’s not reliable. Sometimes, keys become stuck, you can’t use a letter, or it inserts two letters every time you press that key.

Even worse, if you try to bring it to an Apple Store to get it fixed, it’s an expensive process that involves replacing a good chunk of the computer. Dust, sand or hair can render your computer unusable.

It’s still too early to say if the 2018 MacBook Pro is more reliable. But Apple needs to update the 12-inch MacBook right away because it’s outrageous that they still sell a laptop with a broken keyboard.



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Wednesday, 18 July 2018

Essential discounts its 360 Camera to $19, a day after its phone was half-off

At $250, the Essential Phone was arguably the best deal of Amazon Prime Day. Which is saying a lot. But no matter how you slice it, 50 percent off an Android flagship is a pretty tough deal to beat. I know of at least one TechCruncher who couldn’t resist the lure of that kind of discount.

Now that Prime Day is over, the phone’s price is back up at $499 — but the deals, it seems, keep on coming. Over on Essential’s site, you’ll find the company’s modular 360 Camera for $19. That’s a mind-boggling 90 percent off its MSRP — the kind of deal that has “fire sale” written all over it.

In other circumstances, you could chalk up a killer deal or two to an inventory refresh. Hell, it’s almost a year since the PH-1 handset hit the market, so the company could have a replacement in the works. The context of other recent news around the company, however, paints a very different picture.

In February, the company was reported to have only shipped 88,000 phones the prior year. In May, word got out that founder Andy Rubin was looking to put the company up for sale and had cancelled work on the followup phone. The company didn’t issue a flat-out denial, but instead insisted that it still had products in the works.

“We always have multiple products in development at the same time and we embrace canceling some in favor of the ones we think will be bigger hits,” it said at the time. “We are putting all of our efforts towards our future, game-changing products, which include mobile and home products.”

Indeed, the gears are still turning and the lights are on over at Essential HQ. The company announced that it was expanding to additional markets, including Canada, France, Japan and the U.K. And last month the company finally announced its second modular accessory, the Audio Adapter HD. That plug-in brings HD audio playback to the device. The company is also continuing to offer quick software support and has already promised to be one of the first to offer an update to Android P when it arrives. 

We reached out to the company for an update and received the following statement from a spokesperson, “We’re offering a great deal on the Essential 360 Camera accessory so new customers who bought our phone during Amazon Prime Day can enjoy the full Essential experience.”

So, perhaps there’s something to be said for roping people into the ecosystem and then offering a doubly deep discount on an accessory that only works with that device.

For its part, Essential has always acknowledged that it’s had a tough road ahead. At an event in New York prior to the release of the PH-1, an executive outlined a 10-year plan to become a truly successful contender in a category dominated by tech titans like Samsung and Apple. And that $300 million from Access Technology Ventures, Tencent, Foxconn and Amazon certainly didn’t hurt.

If the rumors are true, this would be a sad end for a hardware startup with good devices and a grand ambition. Given what the company laid out early on, it was clear that it’s only just getting started with its innovative approach to mobile and the smart home. But hardware is hard, as the well-trod saying goes — that’s the case even if you have boatloads of funding and happen to be the guy who created Android.



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Apple releases third iOS 12 beta to everyone

Apple just released the third version of the iOS 12 beta as part of the public beta program. It means that everyone can now install a development build of iOS 12, the next major version of the operating system for iPhone and iPad.

Don’t forget this is still a beta version. Things will crash, things won’t work. Don’t be surprised if you lose data in your Photos, Notes or Messages apps for instance.

But if you have an iPhone or iPad that you don’t use every day, you can get a glimpse of the future of iOS right now. While the final version of iOS 12 should be released near the end of September, Apple is going to release beta versions every few weeks over the summer.

Before installing the beta, don’t forget to back up your device to iCloud and/or your computer using iTunes. You can then head over to Apple’s beta website, sign up with your Apple ID and download the beta profile.

The profile is just a tiny file that tells your iPhone to check for public betas. After restarting your device, you can open the Settings app and install the iOS update just like any normal software update. If you already installed a previous beta, it’s time to update.

In September, your device should automatically update to the final version of iOS 12 and you’ll be able to delete the configuration profile.

Here’s a quick rundown of what’s new in iOS 12. The main feature of iOS 12 is a performance improvement, especially for older devices. If you have an iPhone 6 or an iPad Air for instance, you should see a big improvement when it comes to launching apps, triggering the camera and entering text.

The other big theme of the year is new features to help you spend less time using your phone. There’s a new Screen Time feature to see and control how much time you spend using each app. Notifications are now grouped and you can silence them from the lock screen. You also can turn on Do Not Disturb when you’re in a meeting, for a few hours or for longer.

Apple didn’t stop there, and added new power features as well. Developers will be able to take advantage of a new file format for augmented reality and new features in ARKit 2.0. Apple is releasing the Workflow app as a new Siri Shortcuts app. Developers will be able to add information to Siri, as well, so that you can add a boarding pass or a music playlist to Siri.

The Photos, News and Stocks apps have been improved, as well as Apple Books (the app formerly known as iBooks). Apple is introducing Memoji on the iPhone X. It’s a customized avatar that you can use in iMessage and FaceTime to represent you.

If you want to learn more, read my iOS 12 preview to get my thoughts on this update.



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Google confirms it will appeal $5 billion EU antitrust fine

Google has confirmed the expected, that it will indeed appeal the record $5 billion fine that it was handed today by European antitrust regulators for abusing the dominance of its Android operating system.

The European Commission announced that it is fining the U.S. firm for “three types of restrictions that [it] has imposed on Android device manufacturers and network operators to ensure that traffic on Android devices goes to the Google search engine.”

The press conference announcing the investigation, which has been eight years in the making, remains ongoing as of writing, but Google has already issued a short statement that confirms its intention to appeal.

“Android has created more choice for everyone, not less. A vibrant ecosystem, rapid innovation and lower prices are classic hallmarks of robust competition. We will appeal the Commission’s decision,” it said in a tweet.

We’re breaking out the specific details as we learn them in this post, but here’s the core gist.

Competition commissioner Margrethe Vestager tweeted details of the penalty and explained more in an initial statement:

Today, mobile internet makes up more than half of global internet traffic. It has changed the lives of millions of Europeans. Our case is about three types of restrictions that Google has imposed on Android device manufacturers and network operators to ensure that traffic on Android devices goes to the Google search engine. In this way, Google has used Android as a vehicle to cement the dominance of its search engine. These practices have denied rivals the chance to innovate and compete on the merits. They have denied European consumers the benefits of effective competition in the important mobile sphere. This is illegal under EU antitrust rules.

In particular, the EC has decided that Google:

  • Has required manufacturers to pre-install the Google Search app and browser app (Chrome), as a condition for licensing Google’s app store (the Play Store);
  • Made payments to certain large manufacturers and mobile network operators on condition that they exclusively pre-installed the Google Search app on their devices
  • And has prevented manufacturers wishing to pre-install Google apps from selling even a single smart mobile device running on alternative versions of Android that were not approved by Google (so-called “Android forks”).

The decision also concludes that Google is dominant in the markets for general internet search service, licensable smart mobile operating systems, and app stores for the Android mobile operating system.

In a more detailed blog post, Google doubled down on its position to argue that Android has helped bring choice to the market by enabling 1,300 different companies to develop 24,000 smartphones, and bringing over one million apps to users.

Google argued that phone makers aren’t obligated to pre-load its apps and that, even if they do, there are alternatives that have racked up significant download numbers. In particular, the company namechecked browser apps Opera Mini and Firefox, both of which have over 100 million downloads, and UC Browser, which has been downloaded more than 500 million times.

The company did, also, warn that the European ruling may mean that it is forced to charge OEMs to use Android for the first time, a move that could pass on additional costs for consumers.

“We’ve always agreed that with size comes responsibility. A healthy, thriving Android ecosystem is in everyone’s interest, and we’ve shown we’re willing to make changes. But we are concerned that today’s decision will upset the careful balance that we have struck with Android, and that it sends a troubling signal in favor of proprietary systems over open platforms,” the company said in its closing argument.



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Kik launches beta product after $100 million ICO

Kik made waves last year after a successful $100 million ICO. Now the company has released its first beta product related to its Kin token. Called Kinit, it’s a simple wallet that enables users to earn, store, and spend its tokens.

“Kinit is a fun, easy way to earn Kin, a new cryptocurrency made for your digital life. Earning Kin is just like playing a game, only better, because you get rewarded for completing fun daily activities like surveys, quizzes, interactive videos and more,” reads the Google Play Store description. You can download the app for Android here.

The Kin token is unique for a few reasons. First it is not a traditional ERC-20 token and is instead uses Ethereum for liquidity and the on the Stellar network to improve transaction speed. Further, the company is spending a great deal – about $3 million – to get developers to develop on the token through its KinEcosystem site. The Kinit app is the first effort to get normal users to adopt the tool.

The app makes it possible for users to generate a few dollars in value per day and then exchange those dollars for gift cards and perks. According to CCN, Kik has created a product without a business model and instead it wants to drive the adoption of the token through giveaways.

“Kinit is the first publicly available app dedicated to Kin. Our goal with Kinit is to get Kin into more consumers’ hands. It’s a major step towards making crypto truly consumer-friendly through fun and engaging experiences, and we plan to learn and iterate based on real-world user behavior. We’re excited to get even more people earning and spending Kin — all on the Kin Blockchain,” wrote Rod McLeod, Kik’s VP of communications. The app currently asks you to complete surveys in order to get discounts and gift card codes for products.

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With the rise of the product-less ICO it’s clear that Kik has the right idea. By encouraging usage they drive up the token price and token velocity and by launching a general beta full of cutesy imagery and text they are able to avoid the hard questions about developer adoption until far into the future. While the KinIt app is probably not what most Kin holders wanted to see, it’s at least an interim solution while the team builds out sturdier systems.



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Google gets slapped $5BN by EU for Android antitrust abuse

Google has been fined a record breaking €4.34 billion (~$5BN) by European antitrust regulators for abusing the dominance of its Android mobile operating system.

Competition commissioner Margrethe Vestager has tweeted to confirm the penalty ahead of a press conference about to take place. Stay tuned for more details as we get them.

In a longer statement about the decision, Vestager said: “Today, mobile internet makes up more than half of global internet traffic. It has changed the lives of millions of Europeans. Our case is about three types of restrictions that Google has imposed on Android device manufacturers and network operators to ensure that traffic on Android devices goes to the Google search engine. In this way, Google has used Android as a vehicle to cement the dominance of its search engine. These practices have denied rivals the chance to innovate and compete on the merits. They have denied European consumers the benefits of effective competition in the important mobile sphere. This is illegal under EU antitrust rules.”

In particular, the EC has decided that Google:

  • has required manufacturers to pre-install the Google Search app and browser app (Chrome), as a condition for licensing Google’s app store (the Play Store);
  • made payments to certain large manufacturers and mobile network operators on condition that they exclusively pre-installed the Google Search app on their devices; and
  • has prevented manufacturers wishing to pre-install Google apps from selling even a single smart mobile device running on alternative versions of Android that were not approved by Google (so-called “Android forks”).

The decision also concludes that Google is dominant in the markets for general internet search services; licensable smart mobile operating systems; and app stores for the Android mobile operating system.

Google has tweeted an initial reaction to the decision, claiming Android has created “a vibrant ecosystem, rapid innovation and lower prices”.

This story is developing… refresh for updates… 

The fine is the second major penalty for the ad tech giant for breaching EU competition rules in just over a year — and the highest ever issued by the Commission for abuse of a dominant market position.

In June 2017 Google was hit with a then-record €2.4BN (~$2.7BN) antitrust penalty related to another of its products, search comparison service, Google Shopping. The company has since made changes to how it displays search results for products in Europe.

According to the bloc’s rules, companies can be fined 10 per cent of their global revenue if they are deemed to have breached European competition law.

Google’s parent entity Alphabet reported full year revenue of $110.9 billion in 2017. So the $5BN fine is around half of what the company could have been on the hook for if EU regulators had levied the maximum penalty possible.

The Commission said the size of the fine takes into account “the duration and gravity of the infringement”. It also specified it had been calculated on the basis of the value of Google’s revenue from search advertising services on Android devices in the European Economic Area (per its own guidelines on fines).

Google will have three months to pay the fine but is likely to appeal — and legal wrangling could drag the process out for many years. Although if it does not pay the fine within that timeframe penalty payments of up to 5% of the average daily worldwide turnover of the company can be applied.

We’ve reached out to Google for its reaction.

Prior to the Commission’s record pair of fines for Google products, its next highest antitrust penalty is a €1.06BN antitrust fine for chipmaker Intel all the way back in 2009.

Yet only last year Europe’s top court ruled that the case against Intel — which focused on it offering rebates to high-volume buyers — should be sent back to a lower court to be re-examined, nearly a decade after the original antitrust decision. So Google’s lawyers are likely to have a spring in their step going into this next European antitrust battle.

The latest EU fine for Android has been on the cards for more than two years, given the Commission’s preliminary findings and consistently prescriptive remarks from Vestager during the course of what has been a multi-year investigation process.

And, indeed, given multiple EU antitrust investigations into Google businesses and business practices (the EU has also been probing Google’s AdSense advertising service).

The Commission’s prior finding that Google is a dominant company in Internet search — a judgement reached at the culmination of its Google Shopping investigation last year — is also important, making the final judgement in the Android case more likely because the status places the onus on Google not to abuse its dominant position in other markets, adjacent or otherwise.

Announcing the Google Shopping penality last summer, Vestager made a point of emphasizing that dominant companies “need to be more vigilant” — saying they have a “special responsibility” to ensure they are not in breach of antitrust rules, and also specifying this applies “in the market where it’s dominant” and “in any other market”. So that means — as here in the Android case — in mobile services too.

While a one-off financial penalty — even one that runs to so many billions of dollars — cannot cause lasting damage to a company as wealthy as Alphabet, of greater risk to its business are changes the regulators can require to how it operates Android which could have a sustained impact on Google if they end up reshaping the competitive landscape for mobile services.

At least that’s the Commission’s intention: To reset what has been judged an unfair competitive advantage for Google via Android, and foster competitive innovation because rival products get a fairer chance to impress consumers.

However the popularity and profile of Google services suggests that even if Android users are offered a choice as a result of an EU antirust remedy — such as of which search engine, maps service, mobile browser or even app store to use — most will likely pick the Google-branded offering they’re most familiar with.

That said, an antitrust remedy could have the chance to shift consumers’ habits over time — if, for instance, OEMs start offering Android devices that come preloaded with alternative mobile services, thereby raising the visibility of non-Google apps and services.

Interestingly, Google has been striking deals with Chinese OEMs in recent months — to brings its ARCore technology to markets where its core services are censored and its Play Store is restricted. And its strategy to workaround regional restrictions in China by working more closely with device makers may also be part of a plan to hedge against fresh regulatory restrictions being placed on Android elsewhere. 

Although complainants in the EU’s earlier Google Shopping antitrust case continue to express displeasure with the outcome on that front. And in a statement responding to news that another EU antitrust penalty was incoming for Android, Shivaun Raff, CEO of Foundem, the lead complainant in Google Shopping case, said: “Fines make headlines. Effective remedies make a difference.”

So the devil will be in the detail of the remedies.

 

Android as an antitrust ‘Trojan horse’

The European Commission announced its formal in-depth probe of Android in April 2015, saying then that it was investigating complaints Google was “requiring and incentivizing” OEMs to exclusively install its own services on devices on Android devices, and also examining whether Google was hindering the ability of smartphone and tablet makers to use and develop other OS versions of Android (i.e. by forking the open source platform).

Rivals — banding together under the banner ‘FairSearch‘ — complained Google was essentially using the platform as a ‘Trojan horse’ to unfairly dominate the mobile web. The lobby group’s listing on the EU’s transparency register describes its intent as promoting “innovation and choice across the Internet ecosystem by fostering and defending competition in online and mobile search within the European Union”, and names its member organizations as: Buscapé, Cepic, Foundem, Naspers, Nokia, Oracle, TripAdvisor and Yroo.

On average, Android has around a 70-75% smartphone marketshare across Europe. But in some European countries the OS accounts for an even higher proportion of usage. In Spain, for example, Android took an 86.1% marketshare as of March, according to market data collected by Kantar Worldpanel.

In recent years Android has carved an even greater market share in some European countries, while Google’s Internet search product also has around a 90% share of the European market, and competition concerns about its mobile OS have been sounded for years.

Last year Google reached a $7.8M settlement with Russian antitrust authorities over Android — which required the company to no longer demand exclusivity of its applications on Android devices in Russia; could not restrict the pre-installation of any competing search engines and apps, including on the home screen; could no longer require Google Search to be the only general search engine pre-installed.

Google also agreed with Russian antitrust authorities that it would no longer enforce its prior agreements where handset makers had agreed to any of these terms. Additionally, as part of the settlement, Google was required to allow third parties to include their own search engines into a choice window, and to allowing users to pick their preferred default search engine from a choice window displayed in Google’s Chrome browser. The company was also required to develop a new Chrome widget for Android devices already being used in Russia, to replace the standard Google search widget on the home screen so they would be offered a choice when it launched.

A year after Vestager’s public announcement of the EU’s antitrust probe of Android, she issued a formal Statement of Objections, saying the Commission believed Google has “implemented a strategy on mobile devices to preserve and strengthen its dominance in general Internet search”; and flagging as problematic the difficulty for Android users whose devices come pre-loaded with the Google Play store to use other app stores (which cannot be downloaded from Google Play).

She also raised concerns over Google providing financial incentives to manufacturers and mobile carriers on condition that Google search be pre-installed as the exclusive search provider. “In our opinion, as we see it right now, it is preventing competition from happening because of the strength of the financial incentive,” Vestager said in April 2016.

Google was given several months to respond officially to the antitrust charges against Android — which it finally did in November 2016, having been granted an extension to the Commission’s original deadline.

In its rebuttal then, Google argued that, contrary to antitrust complaints, Android had created a thriving and competitive mobile app ecosystem. It further claimed the EU was ignoring relevant competition in the form of Apple’s rival iOS platform — although iOS does not hold a dominant marketshare in Europe, nor Apple have a status as a dominant company in any EU markets.

Google also argued that its “voluntary compatibility agreements” for Android OEMs are a necessary mechanism for avoiding platform fragmentation — which it said would make life harder for app developers — as well as saying its requirement for Android OEMs to use Google search by default is effectively its payment for providing the suite for free to device makers (given there is no formal licensing fee for Android).

It also couched “free distribution is an efficient solution for everyone” — arguing it lowers prices for phone makers and consumers, while “still letting us sustain our substantial investment in Android and Play”.

In addition, Google sought to characterize open source platforms as “fragile” — arguing the Commission’s approach risked upsetting the “balance of needs” between users and developers, and suggesting their action could signal they favor “closed over open platforms”.



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