Xiaomi’s Q3 earnings report shows slowing growth

Xiaomi, the world’s fourth largest smartphone vendor, on Wednesday reported a 3.3% revenue growth (QoQ) in the quarter that ended in September. While the results fell largely in line with analysts’ expectations, a drastic drop in the company’s growth underscores some of the struggles that handset makers are facing as they shift to services to make up for dwindling smartphone purchases globally.

The Chinese electronics firm posted Q3 revenue of 53.7 billion yuan, or $7.65 billion, an increase compared to 51.95 billion yuan ($7.39 billion) revenue it reported in Q2 and up 5.5% from the same period last year.

This is largely in line with analysts’ estimated revenue of 53.74 billion yuan, per Refinitiv figures, but growth is slowing. As a point of comparison, in Q2, Xiaomi reported QoQ growth of 18.7% and YoY of 14.8%.

Xiaomi said its adjusted profit in the aforementioned quarter was 3.5 billion yuan ($500 million), up from about 2.5 billion yuan a year ago. Gross profit during the period was 8.2 billion yuan ($1.17 billion), up 25.2% year-over-year.

The company said its smartphone business revenue during Q3 stood at 32.3 billion yuan ($4.6 billion), down 7.8% year-over-year. The company, which shipped 32.1 million smartphone units during the period, blamed “downturn” in China’s smartphone market for the decline.

Marketing research firm Canalys reported this month that China’s smartphone market shrank by 3% during Q3. Despite the slowdown, Xiaomi said its gross profit margin of smartphones segment had reached 9% — up from 8.1% and 3.3% in the previous quarters.

Other than Huawei, which leads the handsets market in China, every other smartphone vendor has suffered a drop in their shipment volumes in the country, according to research firm Counterpoint.

But for Xiaomi, this should technically not be a problem. Long before the company listed publicly last year, it has been boasting about its business model: how it makes little money from hardware and more and more from delivering ads and selling internet services.

That internet services business is not growing fast enough, however, to be an engine for the overall company. It grew by 12.3% year-on-year to 5.3 billion yuan ($750 million) and 15% since last quarter. Either way, it accounts for only a fraction of smartphone business’ contribution to the bottomline.

Xiaomi said two years ago that it will only ever make 5% profit from its hardware, something its executives told TechCrunch has been engraved in the company’s “constitution.” But the slow shift to making money off of internet services, while making less money from selling hardware, is one of the chief reasons why the company had an underwhelming IPO.

Meanwhile, the user base of Xiaomi’s Android-based MIUI software is growing. It had 292 million monthly active users as of September this year, up from 278.7 in June.

In more promising signs, Xiaomi said its smart TV and Mi Box platforms had more than 3.2 million paid subscribers and revenue from its fintech business, a territory it entered only in recent quarters, had already reached 1 billion yuan ($140 million).

But it’s hardware that continues to make up the biggest proportion of its revenues. The company, which is increasingly moving its gadgets and services beyond Chinese shores, said revenue from its international business grew 17.2 year-over-year to 26.1 billion yuan ($3.7 billion) in the third quarter — accounting for 48.7% of total revenue.

In a statement, Xiaomi founder and chairman Lei Jun said the company is hopeful that it will be able to further grow its revenues when 5G devices start to get traction. The company has plans to launch at least 10 5G-enabled smartphone models next year, he said. No word from him on what the company intends to do about its services ecosystem.

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Trouva, an online marketplace for independent boutiques, raises $22M

Amazon helped pioneer and now dominates the online marketplace business model, where a variety of merchants post items for sale on its platform for billions of consumers to discover and buy them. Today, a London startup that’s taken that idea but is applying it to a far more curated set of retailers and goods has raised some money to fuel its international growth.

Trouva, which provides an online marketplace for brick-and-mortar independent boutiques selling “beautiful” and hard-to-find pieces — think Farfetch but less fancy and less high-end design — has raised £17 million ($21.8 million) in funding, money that it will be using to expand outside of the UK on the back of a strong launch in its Berlin last year, as well as to continue building out more technology on its platform, specifically around inventory and logistics management.

The funding is being led by Octopus Ventures, C4 Ventures (the venture firm launched by Apple vet Pascal Cagni) and Downing Ventures. BGF and LocalGlobe were also in the round, which brings the total raised to about $36 million. Mandeep Singh, who co-founded the company with Alex Loizou and Glen Walker, said in an interview that the startup is not disclosing valuation. 

Amazon may dominate our consciousness (and for some of us, our wallets, with its sticky Prime perks) when it comes to browsing for a variety of goods online, buying them, and getting them delivered to us in an efficient way.

But the Amazon way leaves a lot out of the proposition: for retailers it doesn’t give them a lot of leeway in how they present items, and they have to compete with many thousands of other offers (including Amazon itself) to get their products seen.

More generally for both sellers and buyers, the ethos of the platform is that of an “everything” store with little in the way of focus or curation: you can watch movies or listen to music, or you can buy an HDMI cable, or you can buy food, or you can buy a book, or you can buy a vase… and so on. That in a way makes it more of a functional rather than pleasurable experience.

This opens the door to a multitude of different competitors, and there is where Trouva has stepped in. Where Amazon gives us the promise of everything, the smaller startup has effectively incorporated scarcity into its DNA.

“We are very picky,” Singh said. “We have to turn down the majority of applications from stores that want to sell on our site. We are looking for the very best curators. Having every single vase in the world is less important than having the best one, curated by an expert.”

While we are continuing to see a surge of purchasing via the web and apps — a trend that will get played out during holiday shopping in the weeks ahead — analysts estimate that some 85% of retail is still happening offline.

Within that group there is an interesting core of brick-and-mortar independent shops: At a time when large chains and the likes of Amazon are shifting the sands for how people sell things — and certainly how people shop — there remains a large group of independent retailers — “curators,” as Singh describes them. These shops target consumers with disposable income, people who are looking for more unique things to buy with their money.

The challenge of the ‘High Street’

Independent stores are often under threat in cities like London. First, they pop up in areas where rents are not as high, with like-minded people congregating to live in the same neighborhoods for the same reason. There, they sell a small selection of not-cheap clothes, interesting home goods, a variety of tchotchkes, or quirky gifts and develop a local following.

But their emergence can also often signal wider tides of gentrification. Ultimately, that shift is what moves those stores out as the rents subsequently go up, and bigger chains and fancy boutiques move in. (SoHo in NYC is another classic victim of this trend.)

Be that as it may, Singh notes that there are still more than 20,000 independent shops in the UK. “And we are working with 500 of the very best,” he added.

The company’s biggest competition, to my mind, are other players that are also looking to target the same kinds of shoppers online, for example, another UK site, Not On The High Street, or Etsy, which focuses less on retailers and more on makers. Similarly, there is the prospect of stores building their own sites, although that comes with its own set of headaches that independent shopkeepers may be less inclined to deal with.

“Yes, it’s very easy for an independent brick-and-mortar boutique to set up an online shop. That’s the easy part,” Singh said. “But what you find with independents is that building a website doesn’t help drive customers. There is a range of backend technology that we take care of, including inventory management software and handling the logistics of shipping. All of those can be difficult for a [physical] boutique to do on its own. It’s easy to sell online but you still need someone who has the economies of scales to pick up and deliver.”

On the other hand, he notes that “Amazon definitely doesn’t worry us.”

“We position ourselves as the complete opposite. Giants like that are too focused on categories that work well,” he added. Notably, he believes that the biggest threats are the same ones that threaten the independent stores that use Trouva to sell online: “Offline chains, those who sell homewares and clothes. The big guys.”

Trouva has no plans to move into selling its own goods, or to work with other online retailers, although it might consider down the line how it could leverage warehouse space to help its retailers with their inventory management (since many of these shops are very small indeed). “One hundred percent of our supply comes from our brick and mortar store partners,” he said.

Nor does it currently have anything like a Prime-style loyalty program. It does work with retailers and shipping partners to provide an end-to-end shipping service from store to buyer, with options for next-day delivery if it’s necessary.

“The relationship is mutually symbiotic with the boutiques, who benefit from a broader customer base, better priced and efficient delivery and stock tracking and management software from Trouva, and in turn higher revenues and improved profitability,” said Jo Oliver, a venture partner at investor Octopus. “As more boutiques are added the customer proposition becomes more and more attractive, particularly as Trouva’s footprint expands internationally.”

Singh notes that there is “exclusivity” for the shops that eventually come on to Trouva, although that’s almost by default since they are the kinds of small operations that are unlikely to be in the business of trying to expand their online presence.

Amazon has been working hard to improve how it interfaces with and curates items on its site to provide products, and a marketplace selling service, to the same consumer and retailer demographics that Trouva (and others) target. That’s unlikely to disappear over time, especially since Amazon plays the long game, where it will gradually tinker with an idea while at the same time quietly shift our shopping habits to match what it is producing.

“Online sellers like Amazon and eBay have tried to make a better experience, but it’s very hard for a business to change its DNA,” Singh said.

Updated with investor comment.

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Facebook Viewpoints pays users for well-being surveys & tasks

Facebook is launching a new market research, task, and product testing program that lets users earn money. Starting today, people in the US who are over 18 can download Viewpoints and participate in a well-being survey so Facebook can learn to “limit the negative impacts of social media and enhance the benefits.” Other opportunities include completing online chores on behalf of Facebook, or trying out new apps or devices ahead of launch so Facebook can refine them.

The well-being survey will take about 15 minutes score users 1000 points, which translates into a $5 reward that’s paid over PayPal. People interested in signing up can join Viewpoints here. The company claims it will only use the data collected internally and won’t sell it. Facebook Viewpoints is available on iOS and Android, and the company plans to open the app to more countries next year.

The question is whether users will be comfortable giving up even more data Facebook. Many are already creeped out by Facebook, but the monetary incentive might override their morals.

Meanwhile, Facebook will have to work to prevent the app from beinh abused. Most importantly, it needs to figure out how to make sure underage minors aren’t slipping into the app. They might be more vulnerable to coercion by cash, and less aware of the consequences of sharing their data.

I tried using Viewpoints but wasn’t invited to the well-being study or any other opportunities, so I couldn’t earn any money or try it out further as som studies are open only to people in certain locations or demographics. For now you have to log in with a Facebook account but it showed greyed out options for Google, phone, and email login that Facebook says are coming soon. Payments can take up to 10 days to process and your points expire after 5 years. Facebook won’t post or publicly share any info you provide through the app.

The launch of Viewpoints comes after Facebook shut down its paid market surveillance program Research and its free VPN that collected users’ data Onavo in the wake of a TechCrunch investigation that found the company was paying teenagers for their data while breaking Apple’s rules about distributing employee-only apps outside of a company.

The social network relaunched its market research efforts under the name Study From Facebook in June with a commitment to not allowing kids access. But in the meantime, leaked court documents have shown that Facebook purposefully used market research collected from Onavo to find potential rivals to cut off from its data. Facebook is now under anti-trust investigations surrounding concerns that disadvantaging its competitors hurt consumer choice in social apps.

Facebook pays teens to install VPN that spies on them

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Android’s Ambient Mode will soon come to ‘select devices’

You’ve probably heard murmurs about Google’s forthcoming Ambient Mode for Android. The company first announced this feature, which essentially turns an Android device into a smart display while it’s charging, in September. Now, in a Twitter post, Google confirmed that it will launch soon, starting with a number of select devices that run Android 8.0 or later.

At the time, Google said Ambient Mode was coming to the Lenovo Smart Tab M8 HD and Smart Tab tablets, as well as the Nokia 7.2 and 6.2 phones. According to the Verge, it’ll also come to Sony, Nokia, Transsion and Xiaomi phones, though Google’s own Pixels aren’t on the company’s list yet.

While your charges, Ambient Mode comes to life. Hear how it delivers a proactive Google Assistant experience to your #Android phone. pic.twitter.com/67rrgTTxqO

— Android (@Android) November 25, 2019

“The ultimate goal for proactive Assistant is to help you get things done faster, anticipate your needs and accomplish your tasks as quickly and as easily as possible,” said Google Assistant product manager Arvind Chandrababu in the announcement. “It’s fundamentally about moving from an app-based way of doing things to an intent-based way of doing things. Right now, users can do most things with their smartphones, but it requires quite a bit of mental bandwidth to figure out, hey, I need to accomplish this task, so let me backtrack and figure out all the steps that I need to do in order to get there.”

Those are pretty lofty goals. In practice, what this means, for now, is that you will be able to set an alarm with just a few taps from the ambient screen, see your upcoming appointments, turn off your connected lights and see a slideshow of your images in the background. I don’t think that any of those tasks really consumed a lot of mental bandwidth in the first place, but Google says it has more proactive experiences planned for the future.

 

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Sim Shagaya’s uLesson African edtech startup raises $3.1M

Nigerian founder Sim Shagaya is back with a new startup —  uLesson — that has raised a $3.1 million seed round led by TLcom Capital.

The venture is integrating mobile platforms, SD cards, culture-specific curriculum and a network of tutors to bridge educational gaps for secondary school students in Nigeria and broader Africa.

Founded in 2019 by Shagaya — who also founded Nigerian e-commerce startup Konga and ad venture E-Motion — uLesson is headquartered in Lagos with a production studio in Jos.

The startup has been in development phase and plans to go to market in February 2020 in Nigeria, Ghana, Sierra Leone, and Gambia — Shagaya told TechCrunch on a call.

“We’re targeting Anglophone West Africa…for a market of effectively 300 million people,” he said.

On product demand, Shagaya notes the priority placed on education across West African households vs. structural deficiencies — such as student teacher ratios as high as 1:70 in countries such as Nigeria.

“We have this massive gap…We’re adding more babies in this country nominally than all of Western Europe…Even if the [Nigerian] government was super efficient, it couldn’t catch up with the educational needs of the young people that are coming up,” Shagaya said.

To address this, uLesson will offer an app-based home education kit for students with an up-front yearly subscription price of around $70 and the option to pay as you go. The startup’s product pack will contain a dongle, SD card, and a set of headphones to connect to Android devices.

Curriculum on the uLesson program will include practice tests and tailored content around math, physics, chemistry, and biology. The venture has already created 3000 animated videos for core subjects, according to Shagaya.

To leverage high android mobile penetration in Africa — and minimize data-streaming costs — uLesson content and performance assessment will come via a combination of streaming and SD cards.

Parents and students can connect online temporarily to update the app and sync curriculum and results, while operating off-line for the bulk of lessons.

Shagaya likened the use of SD cards to the old Netflix model of sending and returning DVD’s by mail, prior to faster and more affordable internet service in the U.S.

The uLesson program will also package a human component. The startup plans to deploy a network of counselors in major distribution areas to instruct on how to use app and follow lesson plans.

uLesson is to be a supplement to secondary school education and a more affordable and effective alternative to private tutors, explained Shagaya.

After taking uLesson to market in Africa’s most populous nation — Nigeria — and other countries in the region, Shagaya and team plan to adapt the product for a future East Africa launch.

In both Nigeria and Kenya uLesson will face competition from existing ventures. Edtech in Africa doesn’t have as many companies (or as much VC funding) as leading startup sectors fintech and e-commerce, but there are a number of players.

Source: Briter Bridges

Nigeria has online edu startups, such as Tuteria. Feature phone based student learning company Eneza Education has scaled in Kenya and expanded to Ghana.

uLesson could count having Shagaya as CEO as one of its advantages in the edtech space. The venture marks the founder’s return to the startup scene after a hiatus. Shagaya earned a Harvard MBA and worked for Google before repatriating to Nigeria to found several digital companies.

His best known venture, Konga, went head to head with online retailer Jumia in pioneering e-commerce for Nigeria and Africa. Konga was sold in a distressed acquisition in 2018.

Shagaya successfully exited his digital advertising venture E-Motion this year, after it was purchased by Loatsad Promedia.

The Nigerian tech entrepreneur confirmed he’s redirected some of that windfall into uLesson’s $3.1 million seed-round.  As part of TLcom’s lead on the investment, partners Omobola Johnson and Ido Sum will join uLesson’s board, Sum confirmed to TechCrunch.

For his part, Sim Shagaya underscores the for-profit status of his new startup, while noting it carries greater meaning for him than past commercial endeavors.

“If you drill down to it all, all our problems in Africa are tied this problem of education…If we do this right, our impact will be huge. For me this is probably the most important work I’ll do,” he said.

Diving deep into Africa’s blossoming tech scene

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New smartphone figures highlight continued struggles to grow market

In some corners, the smartphone market is showing its first signs of life in some time.

Recent figures from Canalys indicate a small but notable uptick in the European market as shipments grew 3%, year-over-year in Q3.

The analyst firm put global growth at 1% globally in another recent report. Generally, such numbers wouldn’t warrant much celebration, but the way the market has been going, most manufacturers will take what they can get.

New numbers out this morning from Gartner paint a less rosy picture, with sales numbers declining 0.4%. It’s not a huge discrepancy between shipping and sales figures, but it’s the difference between being in the red and being in the black for the quarter.

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Apple releases holiday ad

Apple has released its annual holiday ad, just in time for Thanksgiving. Named “The Surprise,” the ad focuses on two young girls who spend a lot of time playing with an iPad.

The ad focuses on a family that travels across the country to visit the mother’s father. Like many families, the parents hand them an iPad when their daughters start to fight…

When they arrive at the grandfather’s house, we realize that the grandfather’s wife recently passed away. Both the grandfather and the mother are still mourning.

While their parents tell the kids to watch something on the iPad, they end up using the iPad to build a touching slideshow using old family photos.

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