Saturday, 28 April 2018

Investing in frontier technology is (and isn’t) cleantech all over again

I entered the world of venture investing a dozen years ago.  Little did I know that I was embarking on a journey to master the art of balancing contradictions: building up experience and pattern recognition to identify outliers, emphasizing what’s possible over what’s actual, generating comfort and consensus around a maverick founder with a non-consensus view, seeking the comfort of proof points in startups that are still very early, and most importantly, knowing that no single lesson learned can ever be applied directly in the future as every future scenario will certainly be different.

I was fortunate to start my venture career at a fund specializing in funding “Frontier” technology companies. Real-estate was white hot, banks were practically giving away money, and VCs were hungry to fund hot startups.

I quickly found myself in the same room as mainstream software investors looking for what’s coming after search, social, ad-tech, and enterprise software. Cleantech was very compelling: an opportunity to make money while saving our planet.  Unfortunately for most, neither happened: they lost their money and did little to save the planet.

Fast forward a decade, after investors scored their wins in online lending, cloud storage, and on-demand, I find myself, again, in the same room with consumer and cloud investors venturing into “Frontier Tech”.  The are dazzled by the founders’ presentations, and proud to have a role in funding turning the seemingly impossible to what’s possible through science. However, what lessons did they take away from the Cleantech cycle? What should Frontier Tech founders and investors be thinking about to avoid the same fate?

Coming from a predominantly academic background, I was excited to be part of the emerging trend of funding founders leveraging technology to make how we generate, move, and consume our natural resources more efficient and sustainable. I was thrilled to be digging into technologies underpinning new batteries, photovoltaics, wind turbines, superconductors, and power electronics.  

To prove out their business models, these companies needed to build out factories, supply chains, and distribution channels. It wasn’t long until the core technology development became a small piece of an otherwise complex, expensive operation. The hot energy startup factory started to look and feel mysteriously like a magnetic hard drive factory down the street. Wait a minute, that’s because much of the equipment and staff did come from factories making components for PCs; but this time they were making products for generating, storing, and moving energy more renewably. So what went wrong?

Whether it was solar, wind, or batteries, the metrics were pretty similar: dollars per megawatt, mass per megawatt, or multiplying by time to get dollars and mass per unit energy, whether it was for the factories or the systems. Energy is pretty abundant, so the race was on to to produce and handle a commodity. Getting started as a real competitive business meant going BIG: as many of the metrics above depended on size and scale. Hundreds of millions of dollars of venture money only went so far.

The onus was on banks, private equity, engineering firms, and other entities that do not take technology risk, to take a leap of faith to take a product or factory from 1/10th scale to full-scale. The rest is history: most cleantech startups hit a funding valley of death.  They need to raise big money while sitting at high valuations, without a kernel of a real business to attract investors that write those big checks to scale up businesses.

How are Frontier-Tech companies advantaged relative to their Cleantech counterparts? For starters, most aren’t producing a commodity…

Frontier Tech, like Cleantech, can be capital-intense. Whether its satellite communications, driverless cars, AI chips, or quantum computing; like Cleantech, there is relatively larger amounts of capital needed to take the startups the point where they can demonstrate the kernel of a competitive business.  In other words, they typically need at least tens of millions of dollars to show they can sell something and profitably scale that business into a big market. Some money is dedicated to technology development, but, like cleantech a disproportionate amount will go into building up an operation to support the business. Here are a couple examples:

  • Satellite communications: It takes a few million dollars to demonstrate a new radio and spacecraft. It takes tens of millions of dollars to produce the satellites, put them into orbit, build up ground station infrastructure, the software, systems, and operations needed to serve fickle, enterprise customers. All of this while facing competition from incumbent or in-house efforts. At what point will the economics of the business attract a conventional growth investor to fund expansion? If Cleantech taught us anything, it’s that the big money would prefer to watch from the sidelines for longer than you’d think.
  • Quantum compute: Moore’s law is improving new computers at a breakneck pace, but the way they get implemented as pretty incremental. Basic compute architectures date back to the dawn of computing, and new devices can take decades to find their way into servers. For example, NAND Flash technology dates back to the 80s, found its way into devices in the 90s, and has been slowly penetrating datacenters in the past decade. Same goes for GPUs; even with all the hype around AI. Quantum compute companies can offer a service direct to users, i.e., homomorphic computing, advanced encryption/decryption, or molecular simulations. However, that would one of the rare occasions where novel computing machine company has offered computing as opposed to just selling machines. If I had to guess; building the quantum computers will be relatively quick; building the business will be expensive.
  • Operating systems for driverless cars: Tremendous progress has been made since Google first presented its early work in 2011. Dozens of companies are building software that do some combination of perception, prediction, planning, mapping, and simulations.  Every operator of autonomous cars, whether they are vertical like Zoox, or working in partnerships like GM/Cruise, have their own proprietary technology stacks. Unlike building an iPhone app, where the tools are abundant and the platform is well-understood, integrating a complete software module into an autonomous driving system may take up more effort than putting together the original code in the first place.

How are Frontier-Tech companies advantaged relative to their Cleantech counterparts? For starters, most aren’t producing a commodity: it’s easier to build a Frontier-tech company that doesn’t need to raise big dollars before demonstrating the kernel of an interesting business. On rare occasions, if the Frontier tech startup is a pioneer in its field, then it can be acquired for top dollar for the quality of its results and its team.

Recent examples are Salesforce’s acquisition of Metamind, GM’s acquisition of Cruise, and Intel’s acquisition of Nervana (a Lux investment). However, as more competing companies get to work on a new technology, the sense of urgency to acquire rapidly diminishes as the scarce, emerging technology quickly becomes widely available: there are now scores of AI, autonomous car, and AI chip companies out there. Furthermore, as technology becomes more complex, its cost of integration into a product (think about the driverless car example above) also skyrockets.  Knowing this likely liability, acquirers will tend to pay less.

Creative founding teams will find ways to incrementally build interesting businesses as they are building up their technologies.  

I encourage founders, and investors to emphasize the businesses they are building through their inventions.  I encourage founders to rethink plans that require tens of millions of dollars before being able to sell products, while warning founders not to chase revenue for the sake of revenue.  

I suggest they look closely at their plans and find creative ways to start penetrating, or building exciting markets, hence interesting businesses, with modest amounts of capital. I advise them to work with investors who, regardless of whether they saw how Cleantech unfolded, are convinced that their $$ can take the company to the point where it can engage customers with an interesting product with a sense for how it can scale into an attractive business.



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Thursday, 26 April 2018

Apple ends production of AirPort base stations

It’s an end of an era in Cupertino today. Apple just announced the end of production on its AirPort line of base stations, a list that includes the AirPort Express, AirPort Extreme and AirPort Time Capsule.

In a statement provided to TechCrunch, the company noted that it will continue to sell its remaining stock, but once it’s done, it’s done. “We’re discontinuing the Apple AirPort base station products,” says the spokesperson. “They will be available through Apple.com, Apple’s retail stores and Apple Authorized Resellers while supplies last.”

The end of the line probably doesn’t come as too much of a surprise for outsiders. A lot has changed in the home networking category since Apple arrived on the scene nearly 20 years back. A number of other consumer electronics bigwigs have entered the fray, along with with a number of notable startups.

Google, Linksys and Netgear have offered some pretty compelling offerings, along with newcomers like Plume and Eero. AirPort has clearly become less and less of a focus for the company over the past decade. While the home setting continues to play a vital role in Apple’s hardware play, the company’s focus has since shifted to multimedia and smart home offerings like Apple TV and the HomePod.

It seems likely that the company will continue to exploring home networking avenues in the future, as it focuses more and more on its HomeKit strategy, but AirPort in its current form doesn’t appear to have been profitable enough to have warranted whatever remaining resources the company was continuing to expend.

Given its relatively newfound willingness to partner with hardware makers on the HomeKit front, however, third-party hardware could potentially prove a compelling avenue in the future. Meantime, the company should be providing continued support for those who pick up any remaining stock. 



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The ONE Smart Keyboard Pro lets you tickle the ivories with ease

While the ONE Smart Keyboard Pro doesn’t have a sweet demo tune nor can it play barking dog Jingle Bells without some help, it can teach you or your kids how to play piano. The elegant keyboard has 88 weighted keys that simulate a true mechanical piano and connects to your phone so you can learn to play at your own pace.

The Keyboard Pro costs $799 and is essentially a compact teaching keyboard. It can connect to your iOS or Android devices via an oddly shaped USB B cable and once it’s paired with the app you can run through simple songs – think Greensleeves – and more complex sheet music. This keyboard is weighted but not progressively which means that each key offers the same resistance, a consideration that might be important to some more experienced players. Further, you can connect a USB cable and connect the keyboard to your computer to use it as a MIDI controller.

Again, this is a very austere keyboard. It doesn’t do much aside from teach you how to play which, in the end, is what most of us need. Because it doesn’t have the expansive bells and whistles of a Casio and because most of the smarts are in the app itself, it’s a bit of a hard sell for most people. However, if you’re looking to learn, the ONE works.

This larger and more complete version of the One Smart Keyboard offers quality workmanship and design. The entire system is surprisingly sparse with nothing but a power button and volume on the front of the keyboard. There is an input for a sustain pedal as well as a few output jacks for headphones and that’s about it. Don’t expect to pick out instruments or pitch shift with this keyboard. Once you fire up the app you have access to teaching exercises and games that let you follow along on the LED-lit keyboard as you run through songs and scales. Finally, you can buy sheet music for $3.99 or so that you can learn to play on the ONE. There is also free sheet music available for those who want to play a little classical.

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I found the entire system to be quite usable and my kids, once they figured out how to slow down the music, jumped right in learning little songs. Nothing can quite teach you how to play piano like a human teacher – there aren’t enough smarts in this app to make adjustments based on your skill – but it’s the electronic equivalent of buying a Teach Yourself Piano book and sitting down in front of grandma’s old upright. I’m especially pleased with the quality of the keyboard. I’ve already had a few MIDI keyboards over the years including models from Casio and Yamaha and this one is on par with those. The teaching feature is the main draw here, as I noted before, because there is little else you can do with this keyboard right out of the box. However, if that’s what you’re looking for in a keyboard and you don’t want to sample bodily noises so you can play Farting Clair De Lune at the school talent show, this might be the model for you.

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Leaked iPhone pics show glass back and headphone jack

The headphone jack could still have a future in an iPhone. These leaked pics show an iPhone SE 2 with a glass back and headphone jack. Like the current iPhone SE, the design seems to be a take on the classic iPhone 5. I dig it.

The leak also states the upcoming device sports wireless charging, which puts it inline with the iPhone 8 and iPhone X.

Rumors have long stated that Apple was working on an updated iPhone SE. The original was released in March 16 and updated a year later with improved specs. With a 4-inch screen, the iPhone SE is the smallest iPhone Apple offers and also the cheapest.

WWDC in early June is the next major Apple event and could play host for the launch of this phone. Last month, around the iPhone SE’s birthday, Apple held a special event in a Chicago school to launch an education-focused iPad. It’s logical that Apple pushed the launch of this new iPhone SE to WWDC to give the iPad event breathing room.

While Apple cut the headphone jack from its flagship devices, the SE looks to retain the connection. It makes sense. The low-cost iPhone is key for Apple in growing markets across the world where the last two models helped grow iOS’s market penetration. This is Apple’s low-cost offering and thus suggests Apple doesn’t expect buyers to also spring for its wireless earbuds.

If released at WWDC or later in the year, the iPhone SE looks to serve consumers who enjoy smaller phones with headphone jacks. That’s me.



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Leaked iPhone pics show glass back and headphone jack

The headphone jack could still have a future in an iPhone. These leaked pics show an iPhone SE 2 with a glass back and headphone jack. Like the current iPhone SE, the design seems to be a take on the classic iPhone 5. I dig it.

The leak also states the upcoming device sports wireless charging, which puts it inline with the iPhone 8 and iPhone X.

Rumors have long stated that Apple was working on an updated iPhone SE. The original was released in March 16 and updated a year later with improved specs. With a 4-inch screen, the iPhone SE is the smallest iPhone Apple offers and also the cheapest.

WWDC in early June is the next major Apple event and could play host for the launch of this phone. Last month, around the iPhone SE’s birthday, Apple held a special event in a Chicago school to launch an education-focused iPad. It’s logical that Apple pushed the launch of this new iPhone SE to WWDC to give the iPad event breathing room.

While Apple cut the headphone jack from its flagship devices, the SE looks to retain the connection. It makes sense. The low-cost iPhone is key for Apple in growing markets across the world where the last two models helped grow iOS’s market penetration. This is Apple’s low-cost offering and thus suggests Apple doesn’t expect buyers to also spring for its wireless earbuds.

If released at WWDC or later in the year, the iPhone SE looks to serve consumers who enjoy smaller phones with headphone jacks. That’s me.



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Report: Chinese smartphone shipments drop 21% to reach lowest level since 2013

Analysts have long-warned of a growth crunch in China’s smartphone space, and it’s looking like that’s very much the case right now.

China’s smartphone growth has been the feel-good story for domestic OEMs who have clocked impressive figures as the billion-plus population has rushed online via mobile devices. However, the market reached saturation point in 2017 — when sales stopped growing for the first time — and the first quarter of this year is already showing savage results.

In a report released today, Canalys claimed that shipments across the industry fell by 21 percent year-on-year in Q1.

The total number of mobile devices shipped in China dropped below the 100 million market in a quarter for the first time since late 2013, the firm added.

“Eight of the top 10 smartphone vendors were hit by annual declines, with Gionee, Meizu and Samsung shrinking to less than half of their respective Q1 2017 numbers,” the report read.

Ouch.

Of the field, only Xiaomithe firm tipped for an IPO at a $100 billion valuation — was able to post positive momentum as its numbers grew by 37 percent to reach 12 million. That was enough to see it overtake Apple into fourth place, but Xiaomi numbers are still heavily reliant on its $150 Redmi range, which isn’t as lucrative as its higher-end products.

Huawei, Oppo and Vivo led the market. Somewhat incredibly, those three firms plus Xiaomi now account for a very dominant 73 percent of all shipments, which Canalys believes is bad for consumers and smartphone aficionados in China.

“The level of competition has forced every vendor to imitate the others’ product portfolios and go-to-market strategies,” analyst Mo Jia said in a statement. “While Huawei, Oppo, Vivo and Xiaomi must contend with a shrinking Chinese market, they can take comfort from the fact that it will continue to consolidate, and that their size will help them last longer than other smaller players.”

There might be a bright spark coming soon. Canalys anticipates growth in the second quarter as Oppo, Vivo and Huawei trot out new flagship devices. But China’s once-booming industry is now having to contend with the same issue as the U.S.: consumers don’t upgrade their phone as frequently as carriers would like.



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Monday, 23 April 2018

RapChat raises $1.6 million to help you make and share your def jams

The first thing to understand about media sharing app RapChat is that co-founder Seth Miller is not a rapper and his friend, Pat Gibson, is. Together they created RapChat, a service for making and sharing raps, and the conjunction of rapper and nerd seems to be really taking off.

Since we last looked at the app in 2016 (you can see Tito’s review below), a lot has changed. The team has raised $1.6 million in funding from investors out of Oakland and the midwest. Their app, which is sort of a musical.ly for rap, is a top 50 music app on iOS and Android and hit 100 million listens since launch. In short, their little social network/sharing platform is a “millionaire in the making, boss of [its] team, bringin home the bacon.”

The pair’s rap bonafides are genuine. Gibson has opened or performed with with Big Sean, Wiz Khalifa, and Machine Gun Kelly and he’s sold beats to MTV. “My music has garnered over 20M+ plays across YouTube, SoundCloud and more,” he wrote me, boasting in the semi-churlish manner of a rapper with a “beef.” Miller, on the other hand, likes to freestyle.

“I grew up loving to freestyle with friends at OU and I noticed lots of other millennials did this too (even if most suck lol) … at any party at 3am – there would always be a group of people in the corner freestyling,” he said. “At the same time Snapchat was blowing up on campus and just thought you should be able to do the same exact thing for rap.”

Gibson, on the other hand, saw it as a serious tool to help him with his music.

“I spent a lot of time, energy and resources making music,” he said. “I was producing the beats, writing the songs, recording/mixing the vocals, mastering the project, then distributing & promoting the music all by myself. With Rapchat, there’s a library of 1,000+ beats from top producers, an instant recording studio in your pocket, and the network to distribute your music worldwide and be discovered…. all from a free app. Rapchat is disrupting the creation, collaboration, distribution, & discovery of music via mobile

“We have a much bigger but also more active community than any other music creation app,” said Miller.

While it’s clear the wold needs another sharing platform like it needs a hole in the head, thanks to a rabid fanbase and a great idea the team has ensured that RapChat is not, as they say, wicka-wicka-whack. That, in the end, is all that matters.



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The EU launches investigation into Apple/Shazam deal

The European Union has been eyeing Apple’s plans to buy Shazam for a while now. Back in February, it noted that the deal raised some preliminary competitive concerns. Today, the EU announced that it’s all in, launching an “in-depth” investigation into the deal.

In a press release issued earlier today, Commissioner Margrethe Vestager notes, “The way people listen to music has changed significantly in recent years, with more and more Europeans using music streaming services. Our investigation aims to ensure that music fans will continue to enjoy attractive music streaming offers and won’t face less choice as a result of this proposed merger.”

The releases adds that both Apple Music and Shazam are  both “significant and well known players in the digital music industry that are mainly active in complementary business areas.” Of course, on the face of it, the two offerings fulfill distinctly different functions, one’s a streaming music service and the other’s that thing that makes you awkwardly hold your phone above your head in a noisy bar, because you have to know the name of that Flo Rida jam.

But Apple Music has become the second largest music service in the EU (behind you know who), and the Commission is concerned that the company will use Shazam to continue that growth by directing users to the service through the songs they identify on Shazam. Which, honestly, seems like a no-brainer, should the acquisition go through.

“As a result, competing music streaming services could be put at a competitive disadvantage,” the commission writes. “In addition, while at this stage the Commission does not consider Shazam as a key entry point for music streaming services, it will also further investigate whether Apple Music’s competitors would be harmed if Apple, after the transaction, were to discontinue referrals from the Shazam app to them.”

From the sound of things, it seems likely that, should the deal go through, there will be some stipulations attached, like a prohibition on the aforementioned discount referrals from one service to the other. We’ve reached out to Apple for comment.



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Apple is offering free battery replacement for some MacBook Pro units

Apple is offering free battery replacements for some 13-inch MacBook Pro (without Touch Bar) laptops that may have a faulty component.

The company announced recently that a limited number of these devices have a component that may fail, which would case the original built-in battery to expand. While Apple says this isn’t a safety issue, it wants to solve the problem as quickly as possible with free battery replacements.

The models that might be affected were manufactured between October 2016 and October 2017.

Think your MacBook Pro might be eligible?

Apple has set up a website for the replacement program where users can input their device’s serial number to check for eligibility. 

This isn’t the first time Apple has offered a battery replacement. In fact, Apple famously found itself in hot water last year when users learned that the company was slowing down older iPhones in an attempt to save power on older batteries. The company responded by offering $29 battery replacement in iPhones.



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Friday, 20 April 2018

iOS 11’s new App Store boosts downloads by 800% for Featured apps

When Apple launched its new App Store in iOS 11 back in September, it aimed to offer app developers better exposure, as well as a better app discovery experience for consumers. A new study from Sensor Tower out today takes a look at how well that’s been working in the months since. According to its findings, getting a featured spot on the new App Store can increase downloads by as much as 800 percent, with the “App of the Day” or “Game of the Day” spots offering the most impact.

The app store intelligence firm examined data from September 2017 to present day to come to its conclusions, it says.

During this time, median U.S. iPhone downloads for apps that snagged the “Game of the Day” spot increased by 802 percent for the week following the feature, compared to the week prior to being featured.

“App of the Day” apps saw a boost of 685 percent.

Being featured in other ways – like in one of the new App Store Stories or in an App List – also drove downloads higher, by 222 percent and 240 percent, respectively.

The numbers seem to indicate that Apple is achieving the results it wanted with the release of its redesigned App Store.

Over the years, Apple’s app marketplace had grown so large that finding new apps had become challenging. And developers sometimes found ways to bump their apps higher in the top charts for exposure, leaving iPhone owners wondering if a new app was really that popular, or if it was some sort of paid promotion.

The iOS 11 App Store, on the other hand, has taken more of an editorial viewpoint to its app recommendations. While the top charts haven’t gone away, the focus these days is on what Apple thinks is best – not the wisdom of the masses. Apple has applied its editorial eye to things like timely round-ups of apps; curated, thematic collections; as well as articles about apps and interviews with developers. Apple also picks an app and game to feature daily, so the App Store always has fresh content and a reason for users to return.

The end result is something that’s more akin to a publication about apps, instead of a just an app marketplace.

What’s most interesting, then, in Sensor Tower’s report, are what sort of app publishers Apple has chosen to feature.

Apple had touted the App Store changes would be a way to give smaller developers more exposure. But if you’ve popped into the App Store from time to time, you may have noticed that big publishers – not indies – were having their apps featured.

In fact, an early report about the App Store revamp criticized Apple for giving big publishers too much attention. It said that apps from brands like Starbucks and CBS, or game makers like EA and Glu, weren’t exactly hurting for downloads.

But Apple’s favoring of big publishers is only true to a point, says Sensor Tower.

It found that 13 of the top 15 featured publishers (by number of features) had at least one million U.S. iPhone downloads since the launch of the new App Store last September. It’s not surprising that Apple wants to highlight these publishers. Many of them, and particularly the game publishers, have multiple popular apps. So when their apps get an update or they have a new release, consumers pay attention.

Apple, of course, wants to capitalize on that consumer interest because it shares in the revenue app publishers generate through things like paid downloads, in-app purchases and subscriptions.

However, Apple isn’t only giving the limelight to large publishers, says Sensor Tower.

It also found that 29 percent of the apps it has feature since the launch of the revamped App Store were from publishers who had fewer than 10,000 downloads during that time.

“While it’s clearly the case that big publishers are more likely to receive the largest number of features, small publishers still very much have their chance to benefit from a feature on the App Store,” said Sensor Tower’s Mobile Insights Analyst, Jonathan Briskman.

Though Sensor Tower’s published report focused only on the iOS App Store, it’s worth noting how it compares with Google Play.

Getting a featured spot on Google’s app store isn’t as impactful, the firm tells TechCrunch. The largest week-over-week increase to the median it saw there was only around 200 percent.

Image credits, all: Sensor Tower 



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Thursday, 19 April 2018

Apple has a new iPhone recycling robot named ‘Daisy’

Meet Daisy. Apple’s latest recycling robot was revealed, not coincidentally, a few days before Earth Day, in a press announcement summing up the company’s recent environmental accomplishments. The new ‘bot is an update to Liam, the recycling robot the company announced back in 2016.

Daisy was developed in-house by Apple engineers, using some of Liam’s parts — a recycling of sorts. The industrial robot is able to disassemble nine different versions of the iPhone, sorting all of their reusable components in the process. In all, Daisy is capable of taking apart a full 200 iPhones in a given hour, proving a solid alternative to traditional methods that can destroy valuable components in the process. Any connection to HAL 3000, however, is surely coincidental. 

Along with Daisy, Apple’s also using the occasion to announce GiveBack, an addition to its recycling program. For every device customers turn in or trade from now until April 30, the company will make a donation to Conservation International, a Virginia-based environmental nonprofit. Eligible devices will still qualify for an in-store or gift card credit. 

For good measure, there’s also a new Apple Watch challenge coming for Earth Day, encouraging people to get outside on Sunday and enjoy the planet. The announcements come a week after Apple announced that it had achieved its goal of powering its global facilities with 100 percent renewable energy.



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Apple has a new iPhone recycling robot named ‘Daisy’

Meet Daisy. Apple’s latest recycling robot was revealed, not coincidentally, a few days before Earth Day, in a press announcement summing up the company’s recent environmental accomplishments. The new ‘bot is an update to Liam, the recycling robot the company announced back in 2016.

Daisy was developed in-house by Apple engineers, using some of Liam’s parts — a recycling of sorts. The industrial robot is able to disassemble nine different versions of the iPhone, sorting all of their reusable components in the process. In all, Daisy is capable of taking apart a full 200 iPhones in a given hour, proving a solid alternative to traditional methods that can destroy valuable components in the process. Any connection to HAL 3000, however, is surely coincidental. 

Along with Daisy, Apple’s also using the occasion to announce GiveBack, an addition to its recycling program. For every device customers turn in or trade from now until April 30, the company will make a donation to  Conservation International, a Virginia-based environmental non-profit. Eligible devices will still qualify for an in-store or gift card credit. 

For good measure, there’s also a new Apple Watch challenge coming for Earth Day, encouraging people to get outside on Sunday and enjoy the planet.  The announcements come a week after Apple announced that it had achieved its goal of powering its global facilities with 100-percent renewable energy.



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Wednesday, 18 April 2018

With loans of just $10, this startup has built a financial services powerhouse in emerging markets

Peris Kimeli and Betsy Cheruyot were students at Kenyatta University thinking about launching a business when they applied for their first loans from the mobile lending company, Tala.

Hoping to get a clothing business off the ground and make some money to live on while going to school, the two young Kenyans downloaded the Tala mobile app, and within minutes received loans totaling about $15.

“Between us and poverty, we had about 200 shillings,” Kimeli said of her early days starting their business. “We were like, what are we going to eat? Our parents said, ‘No. We’re not going to send money… You go figure it out’ So we went and we did that.”

Kimeli and Cheruyot took that $15 loan and went to Nairobi’s famous secondhand market, Gikomba, where they bought 15 dresses at 100 shillings each and resold them in dorms and hostels for 200 shillings.

“Two remained, but we had no problem — since we could keep them, we could wear them. By the end of the month, we had 7000 [shillings],” Kimeli said. “We borrowed again — this time we borrowed 3000 [shillings] — we went out and bought some more dresses, and that’s how we’ve been.”

Peris Kimeli and Betsy Cheruyot in Nairobi. Photo courtesy of Tala

Similar stories are playing out in cities across the world — in countries like India, Mexico, the Philippines and Tanzania — all because of Tala, a young, Santa Monica, Calif.-based, financial services startup.

Now in its fourth year, Tala has already distributed around $300 million in loans to 1.3 million borrowers like Kimeli. The company plans to continue expanding its geographical reach and range of financial services, thanks in part to $65 million in new financing from billionaire backed investment funds like Steve Case’s Revolution Growth fund.

“We see Tala as a company building the future of finance. They have quickly become one of the leading mobile-first lenders in emerging markets where well over 3 billion consumers do not have access to traditional banks,” says Case.

Shivani Siroya, the founder and chief executive officer at Tala, knows just how important — and transformational — outside investment can be for individuals in emerging markets.

Siroya was introduced to the power of financial independence working with the United Nations Population Fund.

“I ended up interviewing 3500 people, in person, across nine different countries,” Siroya says. “What I did was go to their homes with them. Walk with them to work and sit there in the back of their stores and tally how many customers came in and how many products they sold. How much money goes under the mattress and how much oney goes to allowances… These individuals are hard-working and they are credit worthy, but you couldn’t lend to them because they couldn’t be documented.”

Siroya launched Tala in March 2014 to create a mechanism for providing credit scores to financial institutions so that these undocumented women could get the loans they needed to become financially independent and entrepreneurial, she says. What Tala’s founder quickly realized was that the easiest way to create credit scores that other financial institutions would recognize would be for Tala to start issuing loans itself.

The app — available for download on Android devices — works by collecting data on texts and calls, merchant transactions, overall app usage, and personal identifiers on a mobile phone to create an instantaneous profile of its potential borrowers. Customers simply download the app, apply for a loan and receive a decision in seconds. Most Tala borrowers, actually receive their credit in less than 10 minutes.

Shivani Siroya (Tala CEO) at TechCrunch Disrupt NY 2017

Siroya started Tala’s lending in Kenya — in part because of the robust mobile payment infrastructure that exists in the country — before eventually expanding to the Philippines and then Tanzania. By the end of last year Tala had added operations in Mexico and India to span more geographies than any of the other unsecured mobile lenders in the market. The company boasts 215 employees across offices in Santa Monica, Nairobi, Dar Es Salaam, Manila, Mexico City, Mumbai, and Bangalore. 

Tala typically lends around $70 to its borrowers, but loans range from $10 on the low end to $500 at the high end. “The point of credit is leveraging your income to improve your quality of life,” Siroya says. Lower loan sizes could mean a product that’s geared more towards consumption than towards leveraging a product to invest for economic stability, she says.

“We want to start at $10, because we realize that 70% of our customers are using this for working capital. They’re small business owners. That’s really the gap in the market,” says Siroya.

Tala’s borrowers are usually paying back the loans within 30 days and the company charges a 11% to 15% interest on the money it disburses.

The company raised its first capital in 2013 from Lowercase Capital, Google Ventures, and Collaborative Fund. With the new financing, led by Revolution, Siroya now has $50 million in equity to match another $11 million in credit facilities. In all, the company has raised $94 million in equity across three rounds. Steve Murray, a managing partner of Revolution Growth — and former director on the board of business lending startup Kabbage — will be joining Tala’s board of directors with the latest round.

Previous investors, including the growth investment firm IVP, Data Collective, Lowercase Capital, Ribbit Capital, and Female Founders Fund, also participated in Tala’s latest financing.

“We have been fortunate to invest in Twitter and Dropbox and a lot of other companies. but when I think about the companies that we have had the opportunity to back that will have the greatest impact on the world, Tala is certainly one of them,” says IVP general partner, Jules Maltz. “That’s because it has the opportunity to reach the 2 billion people who are unbanked and don’t have access to financial products.”

Those 2 billion include thousands just like Nairobi’s budding new entrepreneurs, Kimeli and Cheruyot.

“I believe in the magic of taking risks and new beginnings,” says Kimeli. “If we hadn’t began on that day, we could have just been desperate now. As in, we might not have a place to eat, maybe. It’s good to take risks, to start something new.”



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Tuesday, 17 April 2018

ZTE said to be meeting with Google over US export ban

Yesterday was a rough one for ZTE. A year after pleading guilty to violating sanctions with Iran and North Korea, the U.S. Department of Commerce brought the hammer down and announced a seven-year export restriction on goods sporting U.S. components.

That applies to more than a quarter of the components used in the company’s telecom equipment and mobile devices, according to estimates, including some big names like Qualcomm. The list may well also include Google licenses, a core part of the company’s Android handsets. According to a Bloomberg unnamed source, ZTE is evaluating its mobile operating system options as its lawyers meet with Google officials.

Many of the internal components can be replaced by non-U.S. companies. ZTE can likely lean more heavily on fellow Chinese manufacturers to provide more of the product’s internals, but it’s hard to see precisely where it goes from here with regard to an operating system. There’s an extremely small smattering of alternatives open to the company, but none are great. Each would essentially involve the company working to build things, including app selections, from the ground up — and likely play a much more central role in the OS’s development.

As for Google’s role in all of this, ZTE certainly isn’t make or break for Android’s fortunes. Still, it’s a pretty sizable presence. As of late last year, it commanded 12.2 percent of U.S. market share, putting it in fourth place behind Apple, Samsung and LG. It’s certainly in Google’s best interest to maintain as many prominent hardware partners as possible — though, not if it comes with the added risk of upsetting the DOC in the process.



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Apple to launch a premium news subscription service, report says

More details are out this morning about Apple’s plans for Texture, the digital newsstand business it acquired last month. According to a new report from Bloomberg, Apple is planning to launch its own premium news subscription service in an upgraded version of the Apple News app, arriving sometime in the next year. The service will split revenues between Apple and magazine publishers, but details regarding that split were not available.

Today, however, Apple takes a 15 percent cut on subscriptions sold in the App Store.

Bloomberg also noted that around twenty Texture employees were cut post acquisition, while the remaining staff and technology is being integrated with the Apple News team.

In the past, Apple offered magazines and newspaper subscriptions through its former Newsstand app, and through Apple News, which replaced it. However, these are currently sold individually. Texture, meanwhile, operated more like a “Netflix for magazine publishing,” where readers were able to access around 200 magazines for a monthly fee of $9.99. For $14.99 per month, the subscription would include some weekly magazine titles, as well.

Before Apple, Texture was owned by Condé Nast, Hearst, Meredith, Rogers Media and KKR.

Assuming Bloomberg is correct in reporting that Texture will lead to a similar subscription-based model for magazines in Apple News, it raises some concerns. Apple notoriously likes to control news about itself, as part of maintaining its public image. This heavy-handed strategy means that Apple won’t respond to some day-to-day press inquiries, unless it’s to set the record straight on unflattering reports. It also likes to pass counterpoints along to favored reporters, at times, in order to quietly get its viewpoints some ink, without its name attached to the reporting. Years ago, it sent police to break down a reporter’s door to regain access to a lost iPhone prototype, that the news org had come to acquire.

While not all magazine publishers are focused on “news,” those who do cover tech and Apple specifically, could become uncomfortable with also relying on Apple for subscription revenues. Would any negative reporting affect their standing with the company? Would Apple kick them out of the subscription program, if news became unfavorable? For a company that so tightly protects its reputation, it’s not an outlandish concern.

In addition, publishers have already learned the downfalls associated with relying on a platform’s reach and distribution to help keep them afloat, by working with Facebook. The gave up control, only to find their content downgraded in a Facebook algorithm change. That specific scenario doesn’t translate to Apple’s News platform, of course. But publishers may find themselves unable to resist Apple’s call to participate, given its potential to pull in millions of subscribers.

 



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Monday, 16 April 2018

Tony Fadell is worried about smartphone addiction

This weekend, former Apple engineer and consumer gadget legend Tony Fadell penned an op-ed for Wired. In it, he argued that smartphone manufacturers need to do a better job of educating users about how often they use their mobile phones, and the resulting dangers that overuse might bring about.

Take healthy eating as an analogy: we have advice from scientists and nutritionists on how much protein and carbohydrate we should include in our diet; we have standardised scales to measure our weight against; and we have norms for how much we should exercise.

But when it comes to digital “nourishment”, we don’t know what a “vegetable”, a “protein” or a “fat” is. What is “overweight” or “underweight”? What does a healthy, moderate digital life look like? I think that manufacturers and app developers need to take on this responsibility, before government regulators decide to step in – as with nutritional labelling. Interestingly, we already have digital-detox clinics in the US. I have friends who have sent their children to them. But we need basic tools to help us before it comes to that.

Plenty of studies have shown that too much screen time and internet/smartphone addiction can be damaging to our health, both physically and psychologically. And while there are other players involved in our growing dependence on our phones (yes, I’m talking to you, Facebook), the folks who actually build those screens have ample opportunity to make users more aware of their usage.

In his article, Fadell brings up ways that companies like Apple could build out features for this:

You should be able to see exactly how you spend your time and, if you wish, moderate your behaviour accordingly. We need a “scale” for our digital weight, like we have for our physical weight. Our digital consumption data could look like a calendar with our historical activity. It should be itemised like a credit-card bill, so people can easily see how much time they spend each day on email, for example, or scrolling through posts. Imagine it’s like a health app which tracks metrics such as step count, heart rate and sleep quality.

With this usage information, people could then set their own targets – like they might have a goal for steps to walk each day. Apple could also let users set their device to a “listen-only” or “read-only” mode, without having to crawl through a settings menu, so that you can enjoy reading an e-book without a constant buzz of notifications.

9to5Mac brought up a Bloomberg piece from February that not only shows Apple’s capability to build out this feature, but their willingness to do so for young people, with a reported new feature that would let parents see how much time their kids are staring at their screens.

Unlike Facebook, which has tweaked its algorithm to prioritize meaningful connection over time spent on the platform, Apple’s revenue is not dependent on how much you use your phone. So, maybe we’ll see a digital health feature added to Apple products in the future.



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Tony Fadell is worried about smartphone addiction

This weekend, former Apple engineer and consumer gadget legend Tony Fadell penned an op-ed for Wired. In it, he argued that smartphone manufacturers need to do a better job of educating users about how often they use their mobile phones, and the resulting dangers that overuse might bring about.

Take healthy eating as an analogy: we have advice from scientists and nutritionists on how much protein and carbohydrate we should include in our diet; we have standardised scales to measure our weight against; and we have norms for how much we should exercise.

But when it comes to digital “nourishment”, we don’t know what a “vegetable”, a “protein” or a “fat” is. What is “overweight” or “underweight”? What does a healthy, moderate digital life look like? I think that manufacturers and app developers need to take on this responsibility, before government regulators decide to step in – as with nutritional labelling. Interestingly, we already have digital-detox clinics in the US. I have friends who have sent their children to them. But we need basic tools to help us before it comes to that.

Plenty of studies have shown that too much screen time and internet/smartphone addiction can be damaging to our health, both physically and psychologically. And while there are other players involved in our growing dependence on our phones (yes, I’m talking to you, Facebook), the folks who actually build those screens have ample opportunity to make users more aware of their usage.

In his article, Fadell brings up ways that companies like Apple could build out features for this:

You should be able to see exactly how you spend your time and, if you wish, moderate your behaviour accordingly. We need a “scale” for our digital weight, like we have for our physical weight. Our digital consumption data could look like a calendar with our historical activity. It should be itemised like a credit-card bill, so people can easily see how much time they spend each day on email, for example, or scrolling through posts. Imagine it’s like a health app which tracks metrics such as step count, heart rate and sleep quality.

With this usage information, people could then set their own targets – like they might have a goal for steps to walk each day. Apple could also let users set their device to a “listen-only” or “read-only” mode, without having to crawl through a settings menu, so that you can enjoy reading an e-book without a constant buzz of notifications.

9to5Mac brought up a Bloomberg piece from February that not only shows Apple’s capability to build out this feature, but their willingness to do so for young people, with a reported new feature that would let parents see how much time their kids are staring at their screens.

Unlike Facebook, which has tweaked its algorithm to prioritize meaningful connection over time spent on the platform, Apple’s revenue is not dependent on how much you use your phone. So, maybe we’ll see a digital health feature added to Apple products in the future.



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The Skagen Falster is a high fashion Android wearable

Skagen is a well-know maker of thin and uniquely Danish watches. Founded in 1989, the company is now part of the Fossil group and, as such, has begin dabbling in both the analog with the Hagen and now Android Wear with the Falster. The Falster is unique in that it stuffs all of the power of a standard Android Wear device into a watch that mimics the chromed aesthetic of Skagen’s austere design while offering just enough features to make you a fashionable smartwatch wearer.

The Falster, which costs $275 and is available now, has a fully round digital OLED face which means you can read the time at all times. When the watch wakes up you can see an ultra bright white on black time-telling color scheme and then tap the crown to jump into the various features including Android Fit and the always clever Translate feature that lets you record a sentence and then show it the person in front of you.

You can buy it with a leather or metal band and the mesh steel model costs $20 extra.

Sadly, in order stuff the electronics into such a small case, Skagen did away with GPS, LTE connectivity, and even a heart-rate monitor. In other words if you were expecting a workout companion then the Falster isn’t the Android you’re looking for. However, if you’re looking for a bare-bones fashion smartwatch, Skagen ticks all the boxes.

[gallery ids="1622526,1622527,1622528,1622529"]

What you get from the Flasterou do get, however, is a low-cost, high-style Android Wear watch with most of the trimmings. I’ve worn this watch off and on few a few weeks now and, although I do definitely miss the heart rate monitor for workouts, the fact that this thing looks and acts like a normal watch 99% of the time makes it quite interesting. If obvious brand recognition nee ostentation are your goal, the Apple Watch or any of the Samsung Gear line are more your style. This watch, made by a company famous for its Danish understatement, offers the opposite of that.

Skagen offers a few very basic watch faces with the Skagen branding at various points on the dial. I particularly like the list face which includes world time or temperature in various spots around the world, offering you an at-a-glance view of timezones. Like most Android Wear systems you can change the display by pressing and holding on the face.

It lasts about a day on one charge although busy days may run down the battery sooner as notifications flood the screen. The notification system – essentially a little icon that appears over the watch face – sometimes fails and instead shows a baffling grey square. This is the single annoyance I noticed, UI-wise, when it came to the Falster. It works with both Android smartphones and iOS.

What this watch boils down to is an improved fitness tracker and notification system. If you’re wearing, say, a Fitbit, something like the Skagen Falster offers a superior experience in a very chic package. Because the watch is fairly compact (at 42mm I won’t say it’s small but it would work on a thinner wrist) it takes away a lot of the bulk of other smartwatches and, more important, doesn’t look like a smartwatch. Those of use who don’t want to look like we’re wearing robotic egg sacs on our wrists will enjoy that aspect of Skagen’s effort, even without all the trimmings we expect from a modern smartwatch.

Skagen, like so many other watch manufacturers, decided if it couldn’t been the digital revolution it would join it. The result is the Falster and, to a lesser degree, their analog collections. Whether or not traditional watchmakers will survive the 21st century is still up in the air but, as evidenced by this handsome and well-made watch, they’re at least giving it the old Danish try.



from Apple – TechCrunch https://ift.tt/2ENqJIA

The Skagen Falster is a high fashion Android wearable

Skagen is a well-know maker of thin and uniquely Danish watches. Founded in 1989, the company is now part of the Fossil group and, as such, has begin dabbling in both the analog with the Hagen and now Android Wear with the Falster. The Falster is unique in that it stuffs all of the power of a standard Android Wear device into a watch that mimics the chromed aesthetic of Skagen’s austere design while offering just enough features to make you a fashionable smartwatch wearer.

The Falster, which costs $275 and is available now, has a fully round digital OLED face which means you can read the time at all times. When the watch wakes up you can see an ultra bright white on black time-telling color scheme and then tap the crown to jump into the various features including Android Fit and the always clever Translate feature that lets you record a sentence and then show it the person in front of you.

You can buy it with a leather or metal band and the mesh steel model costs $20 extra.

Sadly, in order stuff the electronics into such a small case, Skagen did away with GPS, LTE connectivity, and even a heart-rate monitor. In other words if you were expecting a workout companion then the Falster isn’t the Android you’re looking for. However, if you’re looking for a bare-bones fashion smartwatch, Skagen ticks all the boxes.

[gallery ids="1622526,1622527,1622528,1622529"]

What you get from the Flasterou do get, however, is a low-cost, high-style Android Wear watch with most of the trimmings. I’ve worn this watch off and on few a few weeks now and, although I do definitely miss the heart rate monitor for workouts, the fact that this thing looks and acts like a normal watch 99% of the time makes it quite interesting. If obvious brand recognition nee ostentation are your goal, the Apple Watch or any of the Samsung Gear line are more your style. This watch, made by a company famous for its Danish understatement, offers the opposite of that.

Skagen offers a few very basic watch faces with the Skagen branding at various points on the dial. I particularly like the list face which includes world time or temperature in various spots around the world, offering you an at-a-glance view of timezones. Like most Android Wear systems you can change the display by pressing and holding on the face.

It lasts about a day on one charge although busy days may run down the battery sooner as notifications flood the screen. The notification system – essentially a little icon that appears over the watch face – sometimes fails and instead shows a baffling grey square. This is the single annoyance I noticed, UI-wise, when it came to the Falster. It works with both Android smartphones and iOS.

What this watch boils down to is an improved fitness tracker and notification system. If you’re wearing, say, a Fitbit, something like the Skagen Falster offers a superior experience in a very chic package. Because the watch is fairly compact (at 42mm I won’t say it’s small but it would work on a thinner wrist) it takes away a lot of the bulk of other smartwatches and, more important, doesn’t look like a smartwatch. Those of use who don’t want to look like we’re wearing robotic egg sacs on our wrists will enjoy that aspect of Skagen’s effort, even without all the trimmings we expect from a modern smartwatch.

Skagen, like so many other watch manufacturers, decided if it couldn’t been the digital revolution it would join it. The result is the Falster and, to a lesser degree, their analog collections. Whether or not traditional watchmakers will survive the 21st century is still up in the air but, as evidenced by this handsome and well-made watch, they’re at least giving it the old Danish try.



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In defense of the HomePod

My HomePod, Google Home and Amazon Echo all live within about 15 feet of each other in my apartment.

This is as much a testament to my obsession with smart home crap as it is to my inability to buy into a single tech giant’s hardware ecosystem. I’ve gone all-in with each assistant at various times but now my entire connected life is run through a series of commands that are held together by specific intonations, exact phrasing and speaking volumes of which I alone fully grasp. I solely hold the recipes to my MacGyvered connected life. (This has made life difficult for my roommate who sometimes has to ask me to turn the lights on, but truthfully he should have known what annoying techiness laid ahead when he saw me unpacking my VR rig as we moved in.)

This amalgam of chatty smart assistants has made me pretty in tune with each of these product’s faults, but it’s also helped me gain a deep appreciation for the individual strengths of the platforms themselves.

This week, Bloomberg reported that times are tough for the HomePod. Apple is cutting production, some of its retail stores aren’t breaking double digit sales of the device on a daily basis and it only has a small sliver of the smart speaker market. This report brought a lot of critics out of the woodwork who heralded the ignorance of Apple’s product strategy and harped on the smart speaker’s general dumbness and lackluster feature set.

Now, I’m not in the habit of defending near-trillion dollar companies, but I think much of this criticism is misplaced. The HomePod is probably the best-functioning smart speaker of the bunch, and I’d also contend that the company’s overall strategy is far from being “years behind” its competitors. Apple’s AI strategy needs some TLC to strengthen Siri, but with the AirPods and HomePod, Apple is building a unified front on audio hardware that will weather the gimmicks of a market that seems artificially mature to begin with.

A misunderstood market

First off, I’ve always found the “smart speaker market” to be a pie that’s sliced in a bizarre way. For as intimately tied to smartphones as voice assistants are, saying that Amazon remains the clear winner in a category that excludes the billions of mobile devices with deep voice assistant capabilities seems accurate but deeply wrong at the same time.

It’s also why I don’t think Apple needs to be as worried about getting a $50 product like the Home Mini or Echo Dot out there, because while Amazon desperately needs a low-friction connection to consumers, Apple doesn’t gain as much by putting a tinny speaker into a can that will do even less than what “Hey Siri” on your iPhone could do.

$349 is pretty far (too far) in the other direction, but the high-end hardware is the sell for Apple and the concept that consumers are going to default to another smart assistant than what their phone uses is only a problem that will exist in the early days of Siri and Google Assistant. Amazon’s technologies can get better and better but if Google Assistant is the only one with intimate knowledge of your Google Account activities and Siri is the only one that you can send iMessages with, there’s not much of a conversation to have.

Listen up

The dumbest answer from a smart speaker is always the one you’re waiting on that never comes. Just as the Airpods have succeeded in their approach thanks to the less sexy connectivity advances, the HomePod wins on the intelligence of its listening capabilities via a microphone array that can hear me at a whisper’s volume even while loud music is playing. It’s an overlooked feature in hardware comparisons, and it’s honestly one of the most important in practice.

I’ve yelled so many “Hey Google’s” while the TV is playing that never registered. Meanwhile, I’ve learned that I don’t really have to raise my voice to talk with the HomePod. That, along with its much blogged-about location-aware features of the HomePod, make it a device that feels like more of an ethereal presence in my apartment and less tied down to a physical location where I point my head and yell. While Amazon’s tech here has long been impressive as well, I’ve found the HomePod to be a bit more effective when tunes are blaring while pretty much laying waste to Google’s smart speakers (including the Max) which have always seemed to be hard of hearing in noisy environments from my experience.

Unskilled intelligence

Now, Siri is absolutely less good than Google Assistant when it comes to being a phone assistant, but a lot of these shortcomings don’t translate as jarringly to the HomePod. Apple has made the wrong calls with third party integrations for Siri on iOS but the current state of Alexa Skills and Google Assistant Actions suggests that Apple isn’t missing a ton on the smart speaker third-party platform front yet.

Something like ordering a pizza with Domino’s on an Echo or Google Home requires a bizarre amount of effort that is only easy if you do most of the work on your phone ahead of time. I wouldn’t say that Apple missing this feature has torn a hole in its core intelligence, likewise most of these “skills” generally don’t give me the context I need to make a decision.

I don’t get why there’s so much love thrown at these smart speaker development platforms. The fact is, they’re largely outlets for brand marketing budget dollars, rather than bastions of consumer utility. Sure, some of these apps are fun and may ultimately make the Echo a more family-friendly device than the HomePod, but the bloatware eventually becomes an afterthought as the gimmick wears off. Amazon needs this right now, not consumers.

Limitations

Making calls, distinguishing between multiple users and accessing calendars are all pretty baseline features that one hopes that the HomePod receives updates for soon. Nevertheless, the HomePod is not an unfinished product as some have said, and is certainly not “years behind” its competitors. It certainly feels more finished than some of the hardware products in Amazon’s divergent smart speaker cornucopia.

They’ve made some annoying decisions regarding music streaming support; Apple Music is an absolute necessity to enjoy this product. I’ve been a Spotify listener in the past, but I’ve never been a power user of playlists which left me pretty vulnerable to switching if it made life easier with the HomePod and my AirPods, which it did.

Apple Music is just one more exclusive element of the ecosystem, and by extension, Siri. Despite Spotify’s sky-high market cap, I don’t really see a good reason not to be bullish on Apple Music. The service is rapidly growing and — if trends hold — will overtake Spotify in paid subscriber count sometime this summer. It seems unrealistic that Apple will bring Apple Music support to the Echo or Google Home, but it’d be nice if some skeleton support came to Spotify on HomePod in the meantime, though I kind of doubt this as well.

End-game

It’s all about the ecosystem; the “smart speaker market” doesn’t matter and never will as we define it now. What Google gains with a cheap entry point of a Google Home Mini is a way to drive people to features they didn’t know their phones had. Apple is using the HomePod to set a baseline while they look to build up these features that Siri doesn’t have yet. Amazon’s Alexa may have a chance in the context of the connected home, but it’s hard to imagine a world where you don’t want your mobile device and home assistant hub being intimately tied at an OS level.

The AirPods and HomePod are very good examples of OS-integrated hardware, and while Siri needs a facelift and perhaps some brain surgery, Apple’s thinking with the HomePod is about where it needs to be. It’s a platform that should really be a bit experimental for the time-being. These things were pushed into people’s homes so quickly by an Amazonian quest for market domination, but so much of the utility of smart speakers is still tied up in their frustrations.

Like the AirPods, the HomePod has isolated the right challenges to tackle first. “Winning the smart speaker market” isn’t going to happen for this product, but I get a sense that Apple’s thinking with the HomePod is tied up in a healthy self-awareness that its competitors lack.



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Friday, 13 April 2018

Android Auto now works without wires if you have the right hardware

Android Auto — Google’s system for powering your car’s dash display from your phone, and the company’s answer to Apple’s CarPlay — is going wireless. You can leave your phone in your bag, and it’ll still be able to push your apps and content to your in-dash screen.

Alas, there’s a catch: to get it all working wirelessly at this point, you’ll need to have some pretty specific gear.

You’ll need the right phone (Pixel or Pixel XL, Pixel 2 or Pixel 2 XL, Nexus 5X, or Nexus 6P) and the right head unit — and for now, that means one of just a handful of units announced by JVC/Kenwood earlier this year.

The list of compatible devices will grow in time (Google says to expect more “this year”) — but if you want wireless right this second, the options are quite limited.



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Apple details its crackdown on leakers…in a leaked memo

In an internal memo to employees, Apple threatened severe consequences for leaking confidential company information – reminding staff that those who leak can lose their jobs, have difficult finding future employment, and even get arrested. Last year, Apple claimed to have busted 29 leakers, 12 of whom were arrested.

The memo itself was leaked, and its content was published by Bloomberg this afternoon.

Apple has always cultivated a culture of confidentially about its work, as a means of maintaining a competitive advantage over the competition.

Given how large Apple has grown over the years – the memo says there are “135,000 people” working there – it’s become more difficult to keep things under wraps. By the time a new iPhone launches, for example, people already know what to expect. That can give rivals a head start on catching up with Apple, ahead of an actual public unveiling of the device. Leaks can also impact sales of current devices, as consumers hold off on buying as they know something better is soon to arrive.

Apple more recently has had problems with leaked iOS source code, as well as leaked details about the iPhone 8 and X, Apple Watch Series 3, Apple TV 4K, HomePod, and more. And that was just in 2017.

The new memo is not the first time Apple has tried to plug its leaks. Last year, the company held a meeting with employees where it discussed how it plans to prevent leaks, talked about how leakers were caught, and answered employees’ questions.

That meeting was secretly recorded and leaked to the press too.

In reality, some leaks can be harder to track or stop. A company-wide meeting or email, for instance, could be leaked by anyone.

The new memo begins by informing Apple employees that the person who leaked details about Apple’s software roadmap earlier this year was caught and fired last month:

Last month, Apple caught and fired the employee responsible for leaking details from an internal, confidential meeting about Apple’s software roadmap. Hundreds of software engineers were in attendance, and thousands more within the organization received details of its proceedings. One person betrayed their trust.

The employee who leaked the meeting to a reporter later told Apple investigators that he did it because he thought he wouldn’t be discovered. But people who leak — whether they’re Apple employees, contractors or suppliers — do get caught and they’re getting caught faster than ever.

The memo then goes on to stress how damaging leaks are to the company itself, those who worked on a project, and other employees.

It reminds employees that when they’re approached by press, analysts and bloggers they’re “getting played.”

The establishment of a very us-versus-them culture when dealing with outsiders is notable because it means Apple employees may fear becoming whistleblowers. Employees will likely also fear leaking to correct inaccurate information being passed around publicly. Today, there are reports that Apple’s own comms teams won’t respond to, when asked by press – unless the report reaches a critical mass, or worse – is unflattering to Apple.

But unlike at other companies where a PM or staffer may reach out to privately correctly a detail or give background outside of official channels, Apple staff would be fired for crossing that line.

The memo also points to more examples of how Apple’s internal security has caught people who believed they could get away with it – including the person who leaked the link to the gold master of iOS 11, and those who leaked within the supply chain.

It concludes by sharing the news that 12 of the leakers in 2017 were arrested.

“Leakers do not simply lose their jobs at Apple. In some cases, they face jail time and massive fines for network intrusion and theft of trade secrets both classified as federal crimes,” the memo read. “These people not only lose their jobs, they can face extreme difficulty finding employment elsewhere.”

There’s a certain kind of person who will find language like this a challenge. But the majority will likely take heed.

The memo was published as an internal company blog post.

The full memo can be read on Bloomberg’s site.



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Is Android Popsicle next?

Barring any sort of major shakeup at Google’s mobile division, there are two things we know for sure about the next Android’s name: it will start with the letter “P” and it will be a dessert food. That already narrows things down quite a bit — you’ve got pudding, pecan pie, peanut brittle…

Then, of course, there’s Popsicle — a fact the company might well be alluding to in its new Spring Wallpaper Collection. 9to5Google noted a colorful array of frozen confections in amongst the selections. Granted, it’s not thematically too far from the rest of the outdoor, sunshine-themed offerings.

Google’s never shied away from such cheeky suggestions — and it’s certainly teased us before, including in the lead up to Oreo. Though that could just as easily mean it’s a bit of a red herring — remember Android Pocky?

It’s worth noting that Popsicle is, in fact, still a trademarked name — like Kleenex and Xerox and Frisbee. Of course, that hasn’t stopped Google in the past. See such recent examples as Kit-Kat and Oreo. And while Popsicle-owner Unilever has flexed its muscles maintaining its ownership of the name, it’s hard to imagine a better/cheaper promotion than stamping your name across the latest build of the world’s most popular mobile operating system.

There is, of course, the issue of the fact that the Popsicle name isn’t as globally synonymous with the ice pop as it is here in the States. You may know it, perhaps, as an ice lolly, ice block or ice drop, depending on where you happen to be reading this.

Whatever the case, Google’s probably just happy that we’re talking about it at all.



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Thursday, 12 April 2018

Are hardware makers doing enough to keep Android phones secure?

For all the good of Android’s open-source approach, one of the clear and consistent downsides is that the onus to issue software updates falls on the manufacturer. That can mean frustration for those waiting for the latest and greatest feature updates — and in some cases, it can put your phone at risk with delayed or missed security updates.

A pair of researchers at Security Research Labs recently shared a study with Wired highlighting some of these risks. The team’s findings are the result of testing 1,200 Android handsets from all the major manufacturers over the course of two years, examining whether manufacturers had offered the security patches as advertised.

According to SRL, missed security patches were discovered on a wide range of different handsets across manufacturers. Sony and Samsung were both flagged as having missed some security patches — in some cases in spite of reporting that they were up to date. “It’s almost impossible for the user to know which patches are actually installed,” one of the researchers told the site.

Xiaomi, Nokia, HTC, Motorola and LG all made the list, as well, while TCL and ZTE fared the worst in the study, with, on average, not having installed more than four of the patches they claimed to have installed on a given device.

In a statement provided to TechCrunch, Google pointed to the importance of various different means used to secure the Android ecosystem. The company believes that the SRL findings might not tell the full story when it comes to keeping devices secure.

“We would like to thank Karsten Nohl and Jakob Kell for their continued efforts to reinforce the security of the Android ecosystem,” the company writes. “We’re working with them to improve their detection mechanisms to account for situations where a device uses an alternate security update instead of the Google suggested security update. Security updates are one of many layers used to protect Android devices and users. Built-in platform protections, such as application sandboxing, and security services, such as Google Play Protect, are just as important. These layers of security—combined with the tremendous diversity of the Android ecosystem—contribute to the researchers’ conclusions that remote exploitation of Android devices remains challenging.” 

The company also pointed us to this year in review post, which sheds a bit more light on the matter.



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