Tuesday, 31 July 2018

Four million people are using Apple’s OS betas

For the past few years, Apple has made early versions of its operating systems available to those willing to brave the bugs. Through its beta software program, anyone willing to deal with spotty battery life or a crash or three could load up pre-release builds of iOS, macOS, watchOS, or tvOS.

Ever wonder how many actually take advantage of it?

According to Tim Cook on today’s earnings call, over four million people are currently running on the betas.

Alas, that’s as detailed as he got. He didn’t break down which platforms had the most beta users (though I’d bet iOS or macOS lead the way), nor what percentage of that beta group was developers (accessing the beta to debug their apps before the update) vs consumers (who just want to poke around the new goods early.)

For reference: as of February of 2018, Apple had 1.3 billion active devices across Apple TV, iPhone, iPod Touch, iPad, and Mac. So if each of the users Tim Cook mentioned is running a beta OS on one device, that’s around 0.3% of active devices running on a beta.

While that percentage might not sound huge, having four million people happily stress test your software before you officially ship it is a rare stength that few other companies can claim. Still, Apple has had a few rather glaring bugs slip through the cracks; from the annoying but forgettable bug that borked the letter “i” in iOS for a few days, to more severe security issues like the root user bug discovered in macOS at the end of last year. Could Apple be doing more to encourage pre-release bug hunting?



from Apple – TechCrunch https://ift.tt/2Ashalh

Apple Pay is finally coming to CVS and 7-Eleven, and will soon expand to Germany

Longtime Apple Pay holdout CVS will finally be adding support for Apple’s mobile payments platform this fall, along with 7-Eleven, Apple CEO Tim Cook said this afternoon on the company’s earnings call. The news is particularly notable because CVS was one of the first major retailers to snub Apple Pay, choosing instead to launch its own barcode-based mobile payments solution “CVS Pay” back in 2016, following the failure of the retailer-backed Apple Pay rival CurrentC.

CVS Pay had become the first mobile payments solution the pharmacy chain adopted, after having purposefully avoided support for Apple Pay or any other rival NFC (tap to pay) technologies at its register. The company believed there was value in offering its own end-to-end solution to customers that combined both payments and loyalty, it had said.

In addition, CVS had earlier backed an Apple Pay alternative called CurrentC, which was developed by the merchant consortium MCX led by major retailers like Walmart, Best Buy, Rite Aid and others. The QR code-based payments solution was designed to challenge Apple’s potential dominance in mobile payments. Many of the retailers even blocked Apple Pay at their stores in advance of bringing CurrentC to market.

However, CurrentC eventually failed and the technology was sold off to JPMorgan Chase in 2017. Some of its backers – like Best Buy and Rite Aid – had also relented, by allowing Apple Pay into their stores. But CVS did not. It instead moved forward with its own solution.

That it has now decided to also support Apple Pay is a major win for Apple, as is the addition of 7-Eleven to the list of retailers that will soon offer Apple Pay at checkout.

The retail expansions weren’t the only big Apple Pay news announced on the call.

Cook also said that Apple Pay would launch in Germany – but didn’t offer a timeframe for this launch. And he noted that Apple Pay saw more than 1 billion transactions in the 3rd quarter of 2018. That’s triple the number from a year ago, and more mobile transactions than Square and PayPal, he noted.

With the expansions, Apple Pay’s global traction is growing. The news follows a new forecast released this week by Juniper Research which now estimates Apple’s Pay will account for 1 in 2 contactless mobile wallet users (in OEM-provided wallets) by 2020.



from Apple – TechCrunch https://ift.tt/2OzaPHN

Apple nears a $1 trillion market cap as it clears another quarter ahead of expectations

Apple is inching closer and closer to becoming a $1 trillion company today after posting third quarter results that beat out what analysts were expecting and bumping the stock another few percentage points — which, by Apple standards, is tens of billions of dollars.

The company’s stock is up around 2.5% this afternoon after the report, which at a prior market close with a market cap of around $935 billion, is adding nearly another $20-plus billion to its market cap. A few quarters ago we were talking about how Apple was in shooting distance of that $1 trillion mark, but now it seems more and more like Apple will actually hit it. Apple is headed into its most important few quarters as we hit the back half of the year, with its usual new lineup of iPhones and other products and its accompanying critical holiday quarter.

Here’s a quick breakdown of the numbers:

  • Revenue:  $53.3 billion, up 17% year-over-year compared to analyst expectations of $52.34 billion.
  • Earnings: $2.34 per share compared to analyst estimates of $2.18 per share.
  • iPhones: 41.3 million, up 1% year-over-year though revenue on the iPhone line was up 20% year-over-year. Analysts expected 41.79 million iphones sold.
  • iPhone average selling price: $724
  • iPads: 11.55 million, up 1% year-over-year but ahead of analyst expectations of 10.3 million.
  • Macs: 3.7 million, down 13% year-over-year and behind analyst expectations
  • Services: $9.6 billion, up 31% year-over-year.
  • Other products: $3.7 billion, up 37% year-over-year.

So in all, the shipment numbers were hit or miss at a granular level, but at the same time the iPhone is generating a lot more revenue than it did last year — implying that there might be a shifting mix toward more expensive iPhones. Apple’s strategy to figure out if it could unlock a more premium tier in consumer demand, then, may be panning out and helping once again drive the company’s growth. It’s then pading out the rest of that with growth in services and other products like it has in the past few quarters as Apple heads into the end of the year.

In the past year or so, Apple’s stock has continued to rise even though there may have been some dampened expectations for its latest super-premium iPhone, the iPhone X. Its shares are up more than 20% in the past year, and in the second quarter the company announced that it would return an additional $100 billion to investors in a new capital return program, which at the time also sparked a considerable jump in its stock. Apple hasn’t delivered a product that has entirely changed the market calculus like it did when it first started rolling out larger iPhones, but its strategy of incremental improvements and maneuvering in Wall Street continues to provide it some momentum as it heads toward $1 trillion.



from Apple – TechCrunch https://ift.tt/2v3bs4k

Google’s Clock app can now wake you up with music from Spotify

You probably never think about the Google Clock app on your Android phone. And unless you are one of those happy early risers, it’s not exactly an app that brings you joy. But every day, it wakes you right on time, with either some annoying chirps or other sounds that, over time, will stress you out. But stress no more. Google today launched an update to the Clock app that now lets you choose any song or playlist from Spotify to wake you up.

This works for any Android phone running Android 5.0 (Lollipop and up) and you don’t even need a premium Spotify account to use it. Just a free one will do just fine. This new feature will roll out globally over the course of this week. So if everything goes to plan, you’ll be able to wake up to the soothing sounds of your favorite metal band by next Monday, if not before.

Now, you may think that it’s a bit weird that Google is using Spotify here. Doesn’t the company have its own music service? Or maybe even two, in the form of Google Play Music and YouTube Music? And of course, you would be correct, because it’s a bit odd to see that Google is supporting a competitor here. But then, Google’s plans for its music services feel about as coherent as those for its messaging services (remember Allo?).



from Android – TechCrunch https://ift.tt/2v3VaYS
via IFTTT

Monday, 30 July 2018

Apple Pay to account for 1 in 2 contactless mobile wallet users by 2020

The number of mobile payments users who tap to pay using a contactless payment solution provided by their mobile device’s maker will grow to 450 million people worldwide by 2020, according to a new forecast from Juniper Research. This includes mobile payment solutions like Apple Pay, Samsung Pay, Google Pay, and others. By this time, Apple Pay will have amassed the largest audience, with Apple accounting for 1 in 2 of these “OEM Pay” users globally – meaning those using wallets provided by the original equipment manufacturer, as opposed to a third-party app.

The forecast includes newcomers to the market, like Fitbit’s odd entry with Fitbit Pay, offered with select editions of its Versa smartwatch, for example. But not surprisingly, the analysts don’t believe these alternatives will amass much market share over the next few years.

“We believe that growth over the next five years will continue to be dominated by offerings from the major OEM players,” said the research’s author Nitin Bhas, referring to companies like Apple, Google, and Samsung. “Additionally, we now have the likes of Huawei Pay and Fitbit Pay launching in several markets; this is now included in Juniper’s contactless forecasts,” he noted.

By 2020, “OEM Pay” wallets will account for over $300 billion in transactions, representing 15 percent of the total number of contactless in-store transactions.

However, the contactless payments market will still be dominated by contactless card payments, not mobile wallets. Contactless card payments are most popular in parts of Asia, including China, where they account for nearly 55 percent of global contactless payments. Combined, all contactless payments in-store will reach $2 trillion by 2029, which is 15 percent of the total point-of-sale transactions.

Notably, contactless payments will exceed $1 trillion for the first time in 2018 – one year earlier than previously estimated.

Meanwhile, by 2022, Juniper forecasts nearly 10 billion mobile contactless ticketing transactions will take place, with North America leading other regions, followed by parts of Asia, including China.

What’s interesting about this new research report is that Apple Pay has such a large following, given how it’s Android-based smartphones, not iPhones, that dominate the worldwide smartphone market. Android’s scale is thanks to Google’s carrier partnerships and the lower cost of some Android phones, which have allowed Android to make inroads in developing regions as well. Android today accounts for around 85-86 percent of the global smartphone market, compared with Apple’s iOS’s 14-15 percent, according to various measurement firms.

Of course, Android has to contend with something Apple does not – OEMs like Samsung running their own mobile wallets to compete with Google Pay (previously called Android Pay.) That fragmentation could account for, in part, why Apple Pay will soon account for 1 out of every 2 contactless mobile wallet user.

 



from Apple – TechCrunch https://ift.tt/2LDga3f

This is what the next iPhone could look like

Several dummy units of future iPhone models have leaked over the weekend. It gives a good idea of what you should expect to see in September when Apple introduces the next iPhone.

Most likely, the iPhones on these photos aren’t actual iPhones. They are just dummy units. Every year, a few manufacturers create objects that look exactly like future iPhones.

They are based on leaked design schematics and usually look just like the real thing. Case manufacturers and other accessory makers buy those dummy units to get ready before Apple’s announcement.

Ben Geskin shared photos of two different phones — a bigger iPhone X and a new iPhone that looks a bit like the iPhone X but with a single camera lens. These devices line up with previous rumors.

As you can see, the bigger device looks just like the existing iPhone X, but bigger. It’s a 6.5-inch second-gen iPhone X Plus. It has two cameras at the back and the familiar notch at the top of the display.

According to rumors, the second-gen iPhone X Plus could cost $999, or the same price or the iPhone X today. Apple could also update the regular 5.8-inch iPhone X with better components and a lower price — $899.

But what about that mysterious 6.1-inch iPhone?

Apple wants to offer a more affordable iPhone with a notch for $700. Unlike the second-gen iPhone X and iPhone X Plus, this new iPhone could feature a slightly bigger bezel and an LCD display. OLED is still much more expensive than LCD, so it’s hard to roll it out across the entire lineup.

Apple could also put a single camera at the back of the device and use aluminum instead of stainless steel on the borders. Dimitri12 also shared photos of dummy units on Slashleaks that look like Geskin’s dummies:

When it comes to colors, analyst Ming-Chi Kuo reported that the cheaper model should come in many different colors — grey, white, blue, red and orange. The second-gen iPhone X and iPhone X Plus should come in black, white and gold.

Apple is expected to announce new iPhones in early September. So you should take those dummy units with a grain of salt.



from iPhone – TechCrunch https://ift.tt/2ApPM7C

This is what the next iPhone could look like

Several dummy units of future iPhone models have leaked over the weekend. It gives a good idea of what you should expect to see in September when Apple introduces the next iPhone.

Most likely, the iPhones on these photos aren’t actual iPhones. They are just dummy units. Every year, a few manufacturers create objects that look exactly like future iPhones.

They are based on leaked design schematics and usually look just like the real thing. Case manufacturers and other accessory makers buy those dummy units to get ready before Apple’s announcement.

Ben Geskin shared photos of two different phones — a bigger iPhone X and a new iPhone that looks a bit like the iPhone X but with a single camera lens. These devices line up with previous rumors.

As you can see, the bigger device looks just like the existing iPhone X, but bigger. It’s a 6.5-inch second-gen iPhone X Plus. It has two cameras at the back and the familiar notch at the top of the display.

According to rumors, the second-gen iPhone X Plus could cost $999, or the same price or the iPhone X today. Apple could also update the regular 5.8-inch iPhone X with better components and a lower price — $899.

But what about that mysterious 6.1-inch iPhone?

Apple wants to offer a more affordable iPhone with a notch for $700. Unlike the second-gen iPhone X and iPhone X Plus, this new iPhone could feature a slightly bigger bezel and an LCD display. OLED is still much more expensive than LCD, so it’s hard to roll it out across the entire lineup.

Apple could also put a single camera at the back of the device and use aluminum instead of stainless steel on the borders. Dimitri12 also shared photos of dummy units on Slashleaks that look like Geskin’s dummies:

When it comes to colors, analyst Ming-Chi Kuo reported that the cheaper model should come in many different colors — grey, white, blue, red and orange. The second-gen iPhone X and iPhone X Plus should come in black, white and gold.

Apple is expected to announce new iPhones in early September. So you should take those dummy units with a grain of salt.



from Apple – TechCrunch https://ift.tt/2ApPM7C

Thursday, 26 July 2018

Sokowatch closes $2 million seed round to modernize Africa’s B2B retail

Kenya based Sokowatch aims to shake up the supply chain market for Africa’s informal retailers.

The B2B e-commerce company closed a $2 million seed investment led by 4DX Ventures. Others to join the round were Village Global, Lynett Capital, Golden Palm Investments, and Outlierz  Ventures.

Sokowatch’s platform connects Africa’s informal retail stores directly to local and multinational suppliers—such as Unilever and Proctor and Gamble—by digitizing orders, delivery, and payments with the aim of reducing costs and increasing profit margins.

The term disrupt is used less frequently in African tech since startups are often entering new business spaces where there’s little to actually disrupt.

That’s not the case with Sokowatch, which sees price and productivity benefits to revamping existing supply chain structures for Africa’s informal retailers.

“With both manufacturers and the small shops, we’re becoming the connective layer between them, where previously you had multiple layers of middle-men from distributors, sub-distributors, to wholesalers,” Sokowatch founder and CEO Daniel Yu told TechCrunch.

“The cost of sourcing goods right now…we estimate we’re cutting that cost by about 20 percent [for] these shopkeepers,” he said

Quantifying the size and potential of Africa’s informal markets has captured the attention of economists and startups. GDP revisions in several African countries have revealed outdated statistical methods were missing billions of dollars in economic activity. And one estimate by The International Labor Organization places up to two-thirds of Sub-Saharan Africa’s non-agricultural employment in the informal economy.

On the number of small shops on the continent, Yu noted a lack of reliable numbers but cited a 2016 KPMG study pegging fast moving consumer goods spending in Nigeria alone at $41 billion annually. A portion of those goods move through the continent’s vast network of roadside markets, shops, and stands.

“There are millions of informal stores across Africa’s cities selling hundreds of billions worth of consumer goods every year,” said Yu.

These stores can use Sokowatch’s app on mobile phones to buy wares directly from large suppliers, arrange for transport, and make payments online. “Ordering on SMS or Android gets you free delivery of products to your store, on average, in about two hours,” said Yu.

Sokowatch generates revenues by earning “a margin on the goods that we’re selling to shopkeepers,” said Yu. On the supplier side, they also benefit from “aggregating demand…and getting bulk deals on the products that we distribute.”

The startup has delivered 100,000 orders to customers for “a few thousands shops,” according to Yu and company data.

The company recently launched a line of credit product to extend working capital loans to platform clients. With the $2 million round, Sokowatch—which currently operates in Kenya and Tanzania—plans to “expand to new markets in East Africa, as well as pilot additional value add services to the shops,” said Yu.

Peter Orth, Co-Founder and Managing Partner at lead investor 4DX Ventures, will join Sokowatch’s board of directors.

Yu also noted the possible big data benefits to informal African retail from Sokowatch. “If you are …selling into this market you have no clue who ultimately ends up with your product, even two layers down. That’s a big challenge,” he said.

“With us, not only do we know who’s buying the product, we know when they are buying the product, what they’re buying it in conjunction with, and the pricing.”



from Android – TechCrunch https://ift.tt/2uQanNh
via IFTTT

Wednesday, 25 July 2018

MyEtherWallet’s secure login app is now available in beta for iOS

Popular crypto wallet service MyEtherWallet has just launched a limited beta version of its first companion mobile app, which we wrote about earlier this week.

If you’re a big MyEtherWallet user or just curious about crypto, you’ll want to get hold of the app. Since it’s in beta, you’ll need to head here and follow the instructions to email the company to request access. A full launch for iOS and Android is expected in August.

The MEW Connect app allows users to log into the service without typing their private key, just like hardware solutions such as Ledger or Trezor. That’s important because inputting sensitive information like a private key can lead to an account being compromised in the event of a phishing attack. At least two major incidents have happened this year, so the threat is very real.

Unlike Ledger or Trezor, though, MEW Connect is free which could help encourage more people to adopt better security practices since MyEtherWallet.com is a much-trafficked website. The company says its domain sees upwards of 600,000 visitors each day.

MyEtherWallet founder Kosala Hemachandra told TechCrunch that he hopes beta users will comb through the code and help find issues with the app before its wider release to all, and the arrival of the Android app. Those with bugs can submit them on HackerOne here, where the rewards on offer range from $250 to $2,000.

Beyond enabling a secure connection for MyEtherWallet.com users, the app could offer features including payments in the future, Hemachandra admitted, which could provide a major boost to the crypto industry as it aims to reach more mainstream attention.

MyEtherWallet isn’t the only service supporting a connection app. MyCrypto.com, a service that broke away from MyEtherWallet earlier this year, MyCrypto.com supports the Parity Signer app.

Note: The author owns a small amount of cryptocurrency. Enough to gain an understanding, not enough to change a life.



from Android – TechCrunch https://ift.tt/2AcZTfU
via IFTTT

Apple’s Search Ads expand to six more markets in Europe and Asia

In December, Apple introduced a new pay-per-install ad product called Search Ads Basic aimed at smaller developers, to complement the existing Search Ads product, which then became known as Search Ads Advanced. Today, the company is expanding Search Ads to more countries, including France, Germany, Italy, Japan, South Korea, and Spain, bringing the total number of countries where Search Ads is available to thirteen.

In addition to the U.S., Search Ads Advanced had already expanded to Australia, Canada, Mexico, New Zealand, Switzerland, and the U.K.

Developers in the newly supported countries will be able to create campaigns using Search Ads Advanced starting on July 25, 2018 at 4 PM PDT, with those campaigns appearing on the App Store starting August 1, 2018 at 4 PM PDT.

Meanwhile, Search Ads Basic will be available across all thirteen supported countries starting on August 22, 2018 at 10 AM PDT.

To encourage sign-ups, Apple is offering first-time advertisers a $100 USD credit to try out the product.

While the first version of Search Ads launched back in October 2016 in the U.S., the idea behind the newer “Basic” product was to offer developers a different – and simpler – means of reaching potential customers.

Search Ads was originally designed to allow developers to target users’ keyword searches, combined with other factors like location, gender or whether or not they had installed the app in the past. Developers would pay when users tapped on those targeted ads.

With the launch of Search Ads Basic, it’s easier to set up campaigns.

Developers only have to enter the app to be advertised, the campaign’s budget, and how much they want to pay per install. Apple helps by suggesting the max developers should pay using historical data. Then, developers only pay for actual installs, not taps.

Although the App Store was redesigned with the launch of iOS 11 to offer improved discoverability, search is still a key way people find out about apps.

Apple says that over 70 percent of App Store visitors use search to discover apps, in fact, and 65 percent of all downloads come directly from an App Store search.

The ads work well, too, as they have an over 50 percent conversion rate, on average, says Apple.

Apple’s advantage over the pay-per-install ads found elsewhere on the web isn’t only the ads’ placement – at the top of App Store searches, where they’re identified with a blue background and “Ad” icon – it also manages this without violating user privacy. That is, it doesn’t build specific profiles on individuals for ad targeting purposes, and it doesn’t share user data with developers. By its nature, this makes the system GDPR compliant.

In addition, Apple only places an ad when it’s relevant to a user’s search – developers can’t pay more to have their ad shown more often across less relevant searches, which offers a more level playing field.

Apple didn’t say when Search Ads would reach other countries, but with the new expansions it has some of the top markets now covered.

 



from Apple – TechCrunch https://ift.tt/2LC25SM

Apple touts iPhone gaming performance in new ad

Many people have talked about the performances of the new MacBook Pro over the past few days. But Apple focuses on the A11 Bionic chip in its new TV ad.

Named ‘Unleash’, this ad shows a young man walking down the streets of a Chinese city filled with Mobike and Ofo bikes. He’s playing a game on his phone, receiving text messages and watching a live stream on YouTube Gaming.

The game quickly becomes bigger than his phone. He fights monsters and virtual characters in the real world. The tagline says “Unleash a more powerful you”.

If you opened up the App Store today, you may have seen a promotion for Vainglory in the Today tab. That’s because this ad is all about Vainglory, a multiplayer game that works more or less like League of Legends or Dota 2.

Apple has been updating its system-on-a-chip every year to make it more performant. For the first time, Apple designed its own GPU with the A11 Bionic.

This is one of Apple’s competitive advantage against generic Android manufacturers. The company now has a clear advantage when it comes to benchmarks and gaming performance.



from Apple – TechCrunch https://ift.tt/2mGVJ6l

Google Drive will hit a billion users this week

Google loves to talk about how it has seven products with more than a billion users. Those are its flagship search service, Gmail, Chrome, Google Maps, YouTube, Android and the Google Play Store. Indeed, Android actually has more than 2 billion users now. Later this week, we will be able to add an eighth service to this list: Google Drive, the company’s online file storage service that launched back in 2012.

The company made the announcement at its Google Cloud Next conference in San Francisco — though somehow it doesn’t want to commit to saying that Drive has already hit that billion user number, or when exactly it’ll do so. “Later this week,” is about as good as it gets right now, but if you want to buy some fireworks to celebrate, you probably still have a day or two to prepare.

It’s actually been a while since we last got any updated stats about Google Drive. At last year’s Google I/O conference in May, the company said that Drive now stored 2 trillion files and that it had over 800 million daily active users. At this year’s Google I/O, the company didn’t offer any updated numbers for Drive, likely because it was still waiting to cross the billion users number.

Over the course of the last year, Google launched a number of business-focused features for Drive, including Team Drives and Drive File Stream, as well as new machine learning-powered features for all users. The company also launched its new Drive-centric backup and sync tool for Mac and PC last summer.



from Android – TechCrunch https://ift.tt/2OcNtrg
via IFTTT

Chat app Line gets serious about gaming with its latest acquisition

Line, the company best-known for its popular Asian messaging app, is doubling down on games after it acquired a controlling stake in Korean studio NextFloor for an undisclosed amount.

NextFloor, which has produced titles like Dragon Flight and Destiny Child, will be merged with Line’s games division to form the Line Games subsidiary. Dragon Flight has racked up 14 million users since its 2012 launch — it clocked $1 million in daily revenue at peak. Destiny Child, a newer release in 2016, topped the charts in Korea and has been popular in Japan, North America and beyond.

Line’s own games are focused on its messaging app, which gives them access to social features such as friend graphs, and they have helped the company become a revenue generation machine. Alongside income from its booming sticker business, in-app purchases within games made Line Japan’s highest-earning non-game app publisher last year, according to App Annie, and the fourth highest worldwide. For some insight into how prolific it has been over the years, Line is ranked as the sixth highest earning iPhone app of all time.

But, despite revenue success, Line has struggled to become a global messaging giant. The big guns WhatsApp and Facebook Messenger have in excess of one billion monthly users each, while Line has been stuck around the 200 million mark for some time. Most of its numbers are from just four countries: Japan, Taiwan, Thailand and Indonesia. While it has been able to tap those markets with additional services like ride-hailing and payments, it is certainly under pressure from those more internationally successful competitors.

With that in mind, doubling down on games makes sense and Line said it plans to focus on non-mobile platforms, which will include the Nintendo Switch among others consoles, from the second half of this year.

Line went public in 2016 via a dual U.S.-Japan IPO that raised over $1 billion.



from iPhone – TechCrunch https://ift.tt/2LmjJKW

Computer vision researchers build an AI benchmark app for Android phones

A group of computer vision researchers from ETH Zurich want to do their bit to enhance AI development on smartphones. To wit: They’ve created a benchmark system for assessing the performance of several major neural network architectures used for common AI tasks.

They’re hoping it will be useful to other AI researchers but also to chipmakers (by helping them get competitive insights); Android developers (to see how fast their AI models will run on different devices); and, well, to phone nerds — such as by showing whether or not a particular device contains the necessary drivers for AI accelerators. (And, therefore, whether or not they should believe a company’s marketing messages.)

The app, called AI Benchmark, is available for download on Google Play and can run on any device with Android 4.1 or higher — generating a score the researchers describe as a “final verdict” of the device’s AI performance.

AI tasks being assessed by their benchmark system include image classification, face recognition, image deblurring, image super-resolution, photo enhancement or segmentation.

They are even testing some algorithms used in autonomous driving systems, though there’s not really any practical purpose for doing that at this point. Not yet anyway. (Looking down the road, the researchers say it’s not clear what hardware platform will be used for autonomous driving — and they suggest it’s “quite possible” mobile processors will, in future, become fast enough to be used for this task. So they’re at least prepped for that possibility.)

The app also includes visualizations of the algorithms’ output to help users assess the results and get a feel for the current state-of-the-art in various AI fields.

The researchers hope their score will become a universally accepted metric — similar to DxOMark that is used for evaluating camera performance — and all algorithms included in the benchmark are open source. The current ranking of different smartphones and mobile processors is available on the project’s webpage.

The benchmark system and app was around three months in development, says AI researcher and developer Andrey Ignatov.

He explains that the score being displayed reflects two main aspects: The SoC’s speed and available RAM.

“Let’s consider two devices: one with a score of 6000 and one with a score of 200. If some AI algorithm will run on the first device for 5 seconds, then this means that on the second device this will take about 30 times longer, i.e. almost 2.5 minutes. And if we are thinking about applications like face recognition this is not just about the speed, but about the applicability of the approach: Nobody will wait 10 seconds till their phone will be trying to recognize them.

“The same is about memory: The larger is the network/input image — the more RAM is needed to process it. If the phone has small amount of RAM that is e.g. only enough to enhance 0.3MP photo, then this enhancement will be clearly useless, but if it can do the same job for Full HD images — this opens up much wider possibilities. So, basically the higher score — the more complex algorithms can be used / larger images can be processed / it will take less time to do this.”

Discussing the idea for the benchmark, Ignatov says the lab is “tightly bound” to both research and industry — so “at some point we became curious about what are the limitations of running the recent AI algorithms on smartphones”.

“Since there was no information about this (currently, all AI algorithms are running remotely on the servers, not on your device, except for some built-in apps integrated in phone’s firmware), we decided to develop our own tool that will clearly show the performance and capabilities of each device,” he adds. 

“We can say that we are quite satisfied with the obtained results — despite all current problems, the industry is clearly moving towards using AI on smartphones, and we also hope that our efforts will help to accelerate this movement and give some useful information for other members participating in this development.”

After building the benchmarking system and collating scores on a bunch of Android devices, Ignatov sums up the current situation of AI on smartphones as “both interesting and absurd”.

For example, the team found that devices running Qualcomm chips weren’t the clear winners they’d imagined — i.e. based on the company’s promotional materials about Snapdragon’s 845 AI capabilities and 8x performance acceleration.

“It turned out that this acceleration is available only for ‘quantized’ networks that currently cannot be deployed on the phones, thus for ‘normal’ networks you won’t get any acceleration at all,” he says. “The saddest thing is that actually they can theoretically provide acceleration for the latter networks too, but they just haven’t implemented the appropriated drivers yet, and the only possible way to get this acceleration now is to use Snapdragon’s proprietary SDK available for their own processors only. As a result — if you are developing an app that is using AI, you won’t get any acceleration on Snapdragon’s SoCs, unless you are developing it for their processors only.”

Whereas the researchers found that Huawei’s Kirin’s 970 CPU — which is technically even slower than Snapdragon 636 — offered a surprisingly strong performance.

“Their integrated NPU gives almost 10x acceleration for Neural Networks, and thus even the most powerful phone CPUs and GPUs can’t compete with it,” says Ignatov. “Additionally, Huawei P20/P20 Pro are the only smartphones on the market running Android 8.1 that are currently providing AI acceleration, all other phones will get this support only in Android 9 or later.”

It’s not all great news for Huawei phone owners, though, as Ignatov says the NPU doesn’t provide acceleration for ‘quantized’ networks (though he notes the company has promised to add this support by the end of this year); and also it uses its own RAM — which is “quite limited” in size, and therefore you “can’t process large images with it”…

“We would say that if they solve these two issues — most likely nobody will be able to compete with them within the following year(s),” he suggests, though he also emphasizes that this assessment only refers to the one SoC, noting that Huawei’s processors don’t have the NPU module.

For Samsung processors, the researchers flag up that all the company’s devices are still running Android 8.0 but AI acceleration is only available starting from Android 8.1 and above. Natch.

They also found CPU performance could “vary quite significantly” — up to 50% on the same Samsung device — because of throttling and power optimization logic. Which would then have a knock on impact on AI performance.

For Mediatek, the researchers found the chipmaker is providing acceleration for both ‘quantized’ and ‘normal’ networks — which means it can reach the performance of “top CPUs”.

But, on the flip side, Ignatov calls out the company’s slogan — that it’s “Leading the Edge-AI Technology Revolution” — dubbing it “nothing more than their dream”, and adding: “Even the aforementioned Samsung’s latest Exynos CPU can slightly outperform it without using any acceleration at all, not to mention Huawei with its Kirin’s 970 NPU.”

“In summary: Snapdragon — can theoretically provide good results, but are lacking the drivers; Huawei — quite outstanding results now and most probably in the nearest future; Samsung — no acceleration support now (most likely this will change soon since they are now developing their own AI Chip), but powerful CPUs; Mediatek — good results for mid-range devices, but definitely no breakthrough.”

It’s also worth noting that some of the results were obtained on prototype samples, rather than shipped smartphones, so haven’t yet been included in the benchmark table on the team’s website.

“We will wait till the devices with final firmware will come to the market since some changes might still be introduced,” he adds.



from Android – TechCrunch https://ift.tt/2LzHnCV
via IFTTT

Tuesday, 24 July 2018

Apple apologizes, issues update for MacBook Pro thermal throttling

Apple came out swinging when it announced its latest MacBook Pro update earlier this month. In preparation for the launch, the company seeded souped up versions of the notebook with diverse array of creative professionals, who happily discussed the ways in which the new specs have improved their workflows.

The reviews have been largely positive, as well — our own included. The laptop performed admirably and racked up some impressive benchmark scores in our testing that were in line with the performance boosts recorded by Geekbench itself. But in amongst those reviews, Dave “D2D” Lee reported some troubling findings in a video titled “Beware the Core i9.”

The YouTuber found that exporting video with Premier Pro actually took longer on the new models sporting a top of the line Core i9 than they did on last year’s model running an i7. Counterintuitive to say the least — and something that appeared to some sort of system throttling, in order to deal with overheating while exporting. In the video, Lee speculated that the laptop’s chassis (unchanged from the previous generation) simply couldn’t cool the i9 properly.

“It was an issue that was unique to this year’s version, particularly the i9,” Lee told TechCrunch, in a followup interview this week. “It only occurred because this particular CPU is as power hungry as it is. That puts it over the top.”

Benchmarks often only tell part of the story. They work well as for sterile, laboratory testing, but don’t always offer a decent stand-in for real world usage. Among other things, workflows vary a good deal from case to case and user to user. Lee says he was surprised to find that his own workflow was taxing to the system compared to the ones others shared in the online community after the initial video was posted.

Even so, as Apple makes a major push to recapture the hearts and minds of creatives, it will require systems that can handle just about anything creatives can throw at it. Lee tells TechCrunch that both Apple and Premier Pro-producer, Adobe, were quick to reach out after the video was posted.

“It was impressive to see how quickly they worked with the community find out what was going on,” he says. “The first step was to try to replicate this, to find out what was causing it. When they figured that out, I think they tried to figure out how to resolve it.”

It seems that Apple’s initial testing simple didn’t account for the specifics of the workflow Lee put the system through. In the intervening days, however, Apple says it has identified the issue and will be issuing a fix in an update to MacOS High Sierra rolling out today.

The company apologized for the bug fix in a statement provided to TechCrunch,

Following extensive performance testing under numerous workloads, we’ve identified that there is a missing digital key in the firmware that impacts the thermal management system and could drive clock speeds down under heavy thermal loads on the new MacBook Pro. A bug fix is included in today’s macOS High Sierra 10.13.6 Supplemental Update and is recommended. We apologize to any customer who has experienced less than optimal performance on their new systems. Customers can expect the new 15-inch MacBook Pro to be up to 70% faster, and the 13-inch MacBook Pro with Touch Bar to be up to 2X faster, as shown in the performance results on our website.

The company notes that a majority of users experience performance gains — which we can certainly confirm in our own testing. The issue at hand appears to have been something more complex and rarer than just a system shutting down or cutting back on power from overheating. The company is recommending users install the Supplemental Update to avoid performance slow downs during taxing actions.



from Apple – TechCrunch https://ift.tt/2OaKdfY

Miles gives you reward miles for almost everything

Reward miles are nice if you fly a lot but what if you bike or take Lyfts or just like to wander around town? A new app called Miles aims to give you rewards for all of those things, bringing the concept of rewards out of the air and onto the ground.

Miles, co-founded by Jigar Shah, Paresh Jain and Parin Shah, is a San Jose-based company that looked at the problem of reward miles outside of airlines as well as the problems associated with city planning and traffic data generation. The app, which is now in the iOS App Store, can see when you walk, ride a bike, take the bus, drive yourself, or even hop in a Lyft or an Uber. It then rewards you on a sliding scale depending on how eco-friendly your trip is. Biking, for example, is worth more than driving or even taking the bus.

“Mobility today is a universal behavior that goes largely unrewarded,” said Jigar Shah. “To date, travel rewards have been siloed and limited to one form of travel – with consumers facing exclusions when comes to earning and redeeming rewards. Miles solves for this gap in market by allowing anyone to earn rewards – simply by traveling and commuting how they do every day.”

What can you get with your miles? Just for signing up you can get 2,000 miles which is enough for a $5 Starbucks, Target, or Whole Foods gift card, among others. There are also “nearby” that bring up deals from merchants in your area but right now most of the deals are online. More miles gets you better deals.

“In contrast to rewards programs in the market today, Miles delivers value for every mile traveled, across every mode of travel, anywhere in the world. Whether by car (as a driver, passenger or rideshare), plane, train, subway, bus, boat, bicycle, or on foot, the Miles app effortlessly awards users’ travel – regardless of where their journey takes them. Miles can be saved or redeemed at any time – with the value increasing every month as more merchants accept them as a form of payment,” said Shah.

Because the app tracks your movement on multiple types of transport the Miles team foresees connecting with city governments to supply traffic and usage data for various forms of transport. Further, because miles can be redeemed locally, they could also increase foot traffic.

The company raised $3 million from Porsche Digital, Scrum Ventures, and others. Former TechCruncher Keith Teare also worked with the team on the raise.

Interestingly, the platform can also work to create predictive recommendations based on your position and past likes and dislikes.

“By leveraging the Miles’ predictive AI platform, business and brands can deliver value to customers by offering to meet their near future needs as they travel, such as when someone needs a meal, a fill-up at the gas station, or a ride,” wrote the team. “Annoying marketing can become true customer service by enabling hyper-targeted rewards related to immediate need. This not only leads to increased customer loyalty and repeat visits, but also increased sales.”

“We saw an opportunity to deliver more value to people as transportation continued to evolve,” said Shah.

Multiple city governments are looking to implement the technology locally and the Contra Costa Transportation Authority will “offer rewards as an incentive to promote alternative and sustainable mode of transportation through the Miles platform.” Seattle is next and maybe some day soon you’ll be earning miles for walking and driving in your home town. At least it will get us out of the house.



from Android – TechCrunch https://ift.tt/2NHHTfw
via IFTTT

Ebay to add support for Apple Pay, partners with Square Capital on seller financing

Ebay announced this morning it will begin accepting Apple Pay on its marketplace starting this fall, and has also teamed up with Square Capital on seller financing. The changes come following eBay’s further distancing from longtime partner PayPal, which included the company’s switch to Adyen as its primary payments processing partner, announced earlier this year.

At the time, eBay said PayPal would continue to be an option at checkout, by Adyen would become the default over time.

Now eBay is adding one more option to the mix with support for Apple Pay – something the company refers to as “the first step” in offering its tens of millions of buyers more choice in terms of their payment options. eBay’s statements indicate Apple Pay is one of several options still to come, as it’s referred to as being “among the first forms of payment” the marketplace has planned.

The Apple Pay rollout will begin this fall in the U.S. on a limited scale, allowing buyers to purchase using Apple Pay in iOS and Safari in order to check out both on the mobile web and in eBay’s app.

“Apple Pay is one of the most ubiquitous forms of payments and provides users with an easy, fast and secure way to pay,” said Steve Fisher, Senior Vice President of Payments at eBay, in a statement. “Offering Apple Pay as a form of payment on eBay is the first step in providing more choice and flexibility in payment options to our tens of millions of buyers.”

The company’s shift to its new payments experience will continue in 2019, and it expects to have the majority of its marketplace shifted by 2021. Along the way, Apple Pay will become available to more customers across more inventory and in more regions worldwide.

Related to this, eBay also announced today a new partnership with Square Capital to help U.S. sellers with financing to grow their businesses.

Sellers will be able to apply for $500 up to $100,000 of financing for any business need, including things like payroll, inventory, marketing, or equipment, among other things. eBay stresses the importance of offering selling working capital, citing a small business survey that found 70 percent of small businesses didn’t receive the funding they wanted.

Square Capital’s system for offering financing only involves a few steps, instead of filling out longer loan forms. And once approved, the funds can reach sellers in as little as one business day. Meanwhile, the borrowing cost never changes during the life of the loan, so sellers know what they can expect in terms of payments.

Square has been offering loans since 2014, facilitating $2.8 billion to over 180,000 businesses in the process. In 2016, it began offering loans to businesses outside of Square’s own ecosystem, through its partnership program.

“Expanding access to capital, including to those who have been underserved when seeking funding, is core to Square’s purpose of economic empowerment,” said Jacqueline Reses, Head of Square Capital. “Square Capital understands the needs of small businesses and facilitates a simple, seamless funding experience. We’re proud to partner with eBay and enable more sellers across the U.S. to invest in growing their business.”

Ebay says select sellers will begin to receive emailed invitations to apply for Square Capital loans starting in the third quarter of 2018.

PayPal spun out from eBay in 2015, to become its own publicly traded company – a move eBay’s board said would benefit both companies, allowing them to grow in their respective markets.

PayPal, as of late, has been making a huge push for international growth and other expansions, with the acquisitions of iZettle, the “Square of Europe” and Hyperwallet, while also shoring up its product with AI, thanks to the acquisitions of AI-based prediction platform Jetlore and AI-based fraud and risk management firm Simility.

Ebay, meanwhile, has been making changes of its own, with its switch to Adyen. The hope is now that adding a suite of other payment options will give customers more ways to pay, which in turn would increase conversions and therefore eBay’s bottom line.

The marketplace giant recently posted a slight miss on second quarter revenues – $2.64 billion instead of the estimated $2.66 billion, but sales were up 9 percent over the year-ago quarter. In addition, eBay said its user base of active buyers was growing, having reached 175 million up from 171 million in the first quarter, and up from 167 million in the year-ago quarter. That leaves room for the company to capitalize on these payments changes going forward.

 



from Apple – TechCrunch https://ift.tt/2OddhDJ

Xiaomi goes after global markets with two new Android One phones

Xiaomi gave Google’s well-intentioned but somewhat-stalled Android One project a major boost last year when it unveiled its first device under the program, Mi A1. That’s now joined by not one but two sequel devices, after the Chinese phone maker unveiled the Mi A2 and Mi A2 Lite at an event in Spain today.

Xiaomi in Spain? Yes, that’s right. International growth is a major part of the Xiaomi story now that it is a listed business, and Spain is one of a handful of countries in Europe where Xiaomi is aiming to make its mark. These two new A2 handsets are an early push and they’ll be available in over 40 countries, including Spain, France, Italy and 11 other European markets.

Both phones run on Android One — so none of Xiaomi’s iOS-inspired MIUI Android fork — and charge via type-C USB. The 5.99-inch A2 is the more premium option, sporting a Snapdragon 660 processor and 4GB or 6GB RAM with 32GB, 64GB or 128GB in storage. There’s a 20-megapixel front camera and dual 20-megapixel and 16-megapixel cameras on the rear. On-device storage ranges between 32GB, 64GB and 128GB.

[gallery ids="1678961,1678962,1678963"]

The Mi A2 Lite is the more budget option that’s powered by a lesser Snapdragon 625 processor with 3GB or 4GB RAM, and 32GB or 64GB storage options. It comes with a smaller 5.84-inch display, there’s a 12- and 5-megapixel camera array on the reverse and a front-facing five-megapixel camera.

The A2 is priced from €249 to €279 ($291-$327) based on specs. The A2 Lite will sell for €179 or €229 ($210 or $268), against based on RAM and storage selection.

The 40 market availability mirrors the A1 launch last year, but on this occasion, Xiaomi has been busy preparing the ground in a number of countries, particularly in Europe. It has been in Spain for the past year, but it also launched local operations in France and Italy in May and tied up with CK Hutchison to sell phones in other parts of the continent via its 3 telecom business. While it isn’t operational in the U.S., Xiaomi has expanded into Mexico and it has set up partnerships with local retailers in dozens of other countries.

Xiaomi has been successful with its move into India, where it one of the top smartphone sellers, but it has not yet replicated that elsewhere outside of China so far.

China is, as you’d expect, the primary revenue market but Xiaomi is increasingly less dependent on its homeland. For 2017 sales, China represented 72 percent, but it had been 94 percent and 87 percent, respectively, in 2015 and 2016.



from Android – TechCrunch https://ift.tt/2O90hyS
via IFTTT

Monday, 23 July 2018

Sonos prices its IPO to raise as much as $105M

Sonos today took the next step in its initial public offering price, setting a range for the shares it intends to sell that will help calibrate the final amount of money – and valuation — that it will have when it begins its trading debut.

This isn’t the final, final step in the IPO process as this is usually done to test the waters and figure out the exact appetite for the company’s shares when it goes public. Sonos is offering 5,555,555 (a wonderful palindrome of a number) shares, where it will raise as much as $105 million if it prices on the upper end of its range and sells them at $19 per share. The official range is between $17 and $19, but this can go up and down throughout the process — with a drop-off signaling a lack of interest or skepticism, and an increased range a sign of heavy demand. Companies will sometimes lowball their range, though we won’t find out for a little bit where everything lands.

The company is offering some preliminary estimates for its second quarter, saying it generated between $206.4 million and $208.4 million in revenue with a net loss of between $29 million and $27.1 million (this is probably because the final accounting isn’t finished up as we’re just about entering the front end for earnings season for major companies). The company said it sold between 880,000 and 890,000 products as an estimated range in the second quarter this year, up from 796,000 products in the second quarter last year.

Sonos is nicely positioned as a third-party option in an ecosystem that’s getting increasingly crowded by proprietary speakers from the larger companies that own voice assistants like the Echo, HomePod, and Google Home. But Sonos has been around for a considerable amount of time and has clearly built up a significant following to ensure that it could find itself operating as an independent public company. In its fiscal 2017 year, Sonos said it brought in nearly $1 billion in revenue, an increase of 10% year-over-year. The initial filing indicated that the company had sold a total of 19 million products in 6.9 million households, with customers listening to 70 hours of content each month.

Insiders are also selling 8,333,333 million shares in this initial public offering. Including that, the IPO could end up raising around $250 at the middle of that $17 to $19 range that it’s estimating. This is basically the next step in the process as the company continues its march toward making its debut, and we’ll get more details soon enough as to whether or not investors are interested in a publicly-traded company that’s known for its speakers.



from Apple – TechCrunch https://ift.tt/2JOaqh6

Fritz wants to help developers bring machine learning to their mobile apps

It’s one thing to run machine learning models in the cloud, where you have plenty of resources. On mobile devices, you’re dealing with very finite compute resources, so if you want to run your models directly on the devices, they have to be highly optimized. Add to that that Apple and Google are taking somewhat different approaches and use different frameworks and you can see why this is all a bit of a nightmare for mobile developers.

Boston-based Fritz, which is opening its service to all developers today, wants to make all of this far easier. It’s an end-to-end solution for adding machine learning models to mobile apps — and have them run natively on the device.

The company argues that as Apple and Google are both pushing their own frameworks, developers are left to work with what’s at best suboptimal tooling. Fritz then wants to build better tools to simplify life for developers.

“What we want the developers to do is build a model and then we take care of the rest,” the company’s CEO and co-founder Jameson Toole told me.

Fritz is agnostic as to the runtime that the models are actually using. Developers can bring their Core ML, TensorFlow Mobile and TensorFlow Lite models to Fritz and the SDK will monitor their performance and help developers push updated models to their apps without having to release a new version.

In addition, Fritz also offers a number of standard models for use cases like image labeling and object detection that the company has already optimized to work offline and at high enough frame rates to support live video.

Among the apps that starting using Fritz during its private beta are PlantVillage, which uses on-device machine learning to detect evidence of crop diseases and gives farmers in East Africa advice for how to treat them; MDAcne, for detecting cases of acne; and the more lighthearted InstaSaber, which turns a piece of rolled-up paper into a virtual lightsaber.

All of Fritz’s functionality is available for free. Over time, Toole told me, the team plans to add to the platform a number of premium services, including more collaboration tooling for teams and more automation features for managing and tweaking models. It’ll also launch more machine learning features, including style transfer and image segmentation.

In addition to its core service, Fritz also offers a number of tutorials and other resources for teaching developers about machine learning, as well as Alchemy, a tool for analyzing and benchmarking a custom model’s performance on mobile.

Toole also is open to going beyond smartphones and supporting other edge devices for IoT use cases, for example. Right now, the team is squarely focused on mobile, though.



from Apple – TechCrunch https://ift.tt/2LBD75I

Apple’s Business Chat signs up five more brands, more tech platforms

Apple Business Chat, Apple’s new platform for allowing companies and brands to communicate with customers over iMessage, is expanding. In addition to Dish becoming the first TV provider to support Business Chat, Apple says it has also added four other brands, Aramak, Four Seasons, Harry & David, and American Express, in addition to five new technology platforms businesses can integrate with.

The platforms that now support Apple Business Chat include Cisco, eGain, Kipsu, Lithium and Quiq. They allow the brands to develop their Business Chat systems with a variety of features, integrate them with their own apps and services, track activity through reporting, and more.

The new brand partners represent a variety of use cases for Business Chat, from real-time ordering to shopping to general customer service.

As noted last week, Dish will now allows its pay TV customers to reach a live agent with their questions over iMessage, make account changes, schedule an appointment, and even order pay-per-view.

DISH on Apple Business Chat (PRNewsfoto/DISH Network Corporation)

Meanwhile, the Four Seasons will allow guests to search for any Four Season property and engage with “Four Seasons Chat,” a multi-lingual service that will connect guests with the hotel’s team for any need.

Harry & David will help customers shop over Business Chat, by allowing them to ask questions about products and services and get help from a gift concierge. When customers are ready to buy, they can check out with Apple Pay – as they can with 1-800-Flowers, an existing Business Chat partner.

Aramak is piloting a 10-game “Brew2You” program at Citizens Bank Park, the home of the Philadelphia Phillies. Fans will be able to scan a QR code on their seat back in three sections to order beer or water over iMessage, and have it delivered right to their seat.

And American Express is piloting a program for card members to allow them to get their account information, including their balance, payment due dates, and points balance over Business Chat. They’ll also be able to ask for a card replacement, dispute a charge, or get information about card benefit.

In addition to the five new brand partners, Business Chat also powered the official concierge service for the Cannes Lions festival in June, with LivePerson, notes Apple.

Launched into beta in March with the release of iOS 11.3, Business Chat offers companies an alternative to using social media platforms, like Facebook and Twitter, to reach their customers.

It arrives at a time when messaging is becoming an important means of addressing the needs of consumers, including the millennial audience, analysts claim.

According to Gartner, support requests over consumer messaging apps will exceed those coming in from social media by 2019. And Nielsen says that 56% of consumers prefer messaging to calling, with 67% expecting to message more over the next two years.

Research from Sapio says that 63% of consumers cite satisfaction when reaching out to brands via messaging to resolve their issues. And digital natives (aka millennials) turn to direct messaging to first reach out to brands 40% of the time.

To some extent, businesses may prefer Apple’s Business Chat system, as it allows them to get closer to their customers – their chats live right in the same Messages app, alongside conversations the customer has with friends and family. Plus, they can brand their service as they like – like as Four Seasons is doing, for example – and keep their customers’ data in-house, instead of making it available to a third-party like Facebook.

Plus, Business Chat can benefit from integrations with other macOS and iOS apps and features, including Spotlight Search, Siri, Apple Maps, and Safari, and can be added to brands’ websites and apps.

However, it’s not likely that businesses will drop social media-based customer service and support for Business Chat, so it becomes another platform for them to manage and support.

 



from Apple – TechCrunch https://ift.tt/2uXs7We

Friday, 20 July 2018

Trump’s China tariffs could drive up the price of the Apple Watch and Fitbit trackers

A new $200 billion round of tariffs on Chinese goods could have some broader implications for U.S.-based hardware companies. New government rulings on the Trump-imposed tariffs single out a couple of key devices buy name, including the Apple Watch, Fitbit trackers and Sonos speakers.

Products like smartphones have thus far been unimpacted by fees leading to product price spikes, but other electronics could potentially be hit, due to what Reuters deems “an obscure subheading of data transmission machines in the sprawling list of U.S. tariff codes.”

That’s among the 6,000+ codes cited by the White House’s proposed tariffs. That could mean upwards of a 10 percent tariff on popular products, including the Apple Watch, Fitbit Charge and Surge and the Sonos Play:3, Play:5 and SUB.

While Trump reportedly told Tim Cook that Chinese tariffs wouldn’t impact the iPhone, it seems the promise didn’t apply across the company’s product lines.  In order to not be impacted, manufacturers could potentially attempt to have products classified under a different code or apply for an extension.

Trump’s protectionist approach to trade has already impacted some U.S. industries. Last month, Harley-Davidson — a company he insisted would benefit — opted to move production overseas to avoid steep E.U. tariffs, stating that the move “is not the company’s preference, but represents the only sustainable option to make its motorcycles accessible to customers in the E.U. and maintain a viable business in Europe.”



from Apple – TechCrunch https://ift.tt/2O1NVIN

Dish is the first TV provider to offer support for Apple’s Business Chat

Dish today announced it’s becoming the first TV provider to offer customer support over Apple’s Business Chat. Launched earlier this year, Business Chat allows companies to communicate with their customers over iMessage in order to answer questions, provide customer service, or even enable purchases. In Dish’s case, the TV provider says its customers can use Business Chat to reach a live agent with their questions, make account changes, schedule an appointment, and more.

They can even use their credit card in Business Chat to order a pay-per-view movie or sporting event, then watch it within minutes of confirming the purchase, Dish says.

This feature takes advantage of Apple Pay, which lets you quickly make purchases using your stored payment information without having to leave the iMessage conversation.

Business Chat is as secure as placing a call, where customers would have had to provide information to identify themselves as the account holder. As Dish explains, Apple Business Chat doesn’t display the customer’s contact information to the agents, so customers can choose if they want to share that information themselves. They’re also in control of authenticating their account, if they want to make changes or purchases.

“TV should be simple, so we’ve made reaching our live customer service representatives as easy as sending a text,” said John Swieringa, Dish’s chief operating officer, in a statement about the launch. “Adding messaging with Apple Business Chat is a powerful way to connect with us, giving another choice so you can pick what fits with your life.”

Business Chat is a direct attack by Apple on social media platforms like Facebook and Twitter.

Today, businesses tend to set up Facebook Pages and often offer customers the ability to reach out over Facebook’s Messenger, Instagram and WhatsApp with questions. Twitter has also entered the customer service business, allowing businesses to respond to customers over tweets and DMs. Business Chat offers companies an alternative to social media, with the advantage of having access to Apple Pay built-in. (Facebook, meanwhile, hasn’t established itself as a payments company nor does much of its user base keep their payment information on file with the company. The same goes for Twitter.)

In addition, operating over iMessage means businesses get even closer with their customers – their conversations are in the same Messages app as chats with friends and family, not in a third-party app. And Apple isn’t interested in profiting from data collection. Its main goal is to sell more devices, which in turn allows it to sell more of its own services to users, like iCloud storage and Apple Music.

That said, it’s not likely that businesses will abandon their social media presence for Business Chat, so it may end up being just one more place for them to check – albeit one with an install base of hundreds of millions.

Dish is one of the earlier adopters for Business Chat. Other companies on the platform include Aramark, Discover, Four Seasons, Harry & David, Hilton, The Home Depot, Lowe’s, Marriott, NewEgg, T-Mobile, TD Ameritrade, Wells Fargo, 1-800-Flowers, and, of course, Apple.

To chat with Dish via Business Chat on iPhone or iPad (iOS 11.3 or higher), customers search for “Dish” then tap the Messages icon that appears next to the Dish search result. They can also open chat form the contact page of their MyDISH app, where they manage their Dish TV account.



from Apple – TechCrunch https://ift.tt/2Nz4r2a

Thursday, 19 July 2018

One day, Google’s Fuchsia OS may become a real thing

Every few months, Google’s Project Fuchsia makes the rounds in the tech press. And for good reason, given that this is Google’s first attempt at developing a new open-source kernel and operating system. Of course, there are few secrets about it, given that it’s very much being developed in the open and that, with the right know-how, you could run it on a Pixelbook today. There’s also plenty of documentation about the project.

According to the latest report by Bloomberg, about 100 engineers at Google work on Fuchsia. While the project has the blessing of Google CEO Sundar Pichai, it’s unclear what Google really wants Fuchsia to be. I don’t think it’ll replace Android, as some people seem to believe. I don’t think it’s the mythical Chrome OS/Android mashup that’ll bring Google’s two operating systems together.

My guess is that we’re talking about an experimental system here that’s mostly meant to play with some ideas for now. In the future, it may become a real product, but to do so, Google will still have to bring a far larger team to bear on the project and invest significant resources into it. It may, however, end up in some of Google’s own hardware — maybe a Google Home variant — at some point, as that’s technology that’s 100 percent in the company’s control.

It’s not unusual for companies like Google to work on next-generation operating systems, and what’s maybe most important here is that Fuchsia isn’t built on the Linux kernel that sits at the heart of Android and ChromeOS. Fuchsia’s kernel, dubbed Zircon, takes a microkernel approach that’s very different than the larger monolithic Linux kernels that power Google’s other operating systems. And building a new kernel is a big deal (even though Google’s efforts seem to be based on the work of the “littlekernel” project).

For years, Microsoft worked on a project called Singularity, another experimental microkernel-based operating system that eventually went nowhere.

The point of these projects, though, isn’t always about building a product that goes to market. It’s often simply about seeing how far you can push a given technology. That work may pay off in other areas or make it into existing projects. You also may get a few patents out of it. It’s something senior engineers love to work on — which today’s Bloomberg story hints at. One unnamed person Bloomberg spoke to said that this is a “senior-engineer retention project.” Chances are, there is quite a bit of truth to this. It would take more than 100 engineers to build a new operating system, after all. But those engineers are at Google and not working on Apple’s and Microsoft’s operating systems. And that’s a win for Google.



from Android – TechCrunch https://ift.tt/2NvWNoT
via IFTTT