Monday, 30 September 2019

Google brings its Jacquard wearables tech to Levi’s Trucker Jacket

Back in 2015, Google’s ATAP team demoed a new kind of wearable tech at Google I/O that used functional fabrics and conductive yarns to allow you to interact with your clothing and, by extension, the phone in your pocket. The company then released a jacket with Levi’s in 2017, but that was expensive, at $350, and never really quite caught on. Now, however, Jacquard is back. A few weeks ago, Saint Laurent launched a backpack with Jacquard support, but at $1,000, that was very much a luxury product. Today, however, Google and Levi’s are announcing their latest collaboration: Jacquard-enabled versions of Levi’s Trucker Jacket.

These jackets, which will come in different styles, including the Classic Trucker and the Sherpa Trucker, and in men’s and women’s versions, will retail for $198 for the Classic Trucker and $248 for the Sherpa Trucker. In addition to the U.S., it’ll be available in Australia, France, Germany, Italy, Japan and the U.K.

The idea here is simple and hasn’t changed since the original launch: a dongle in your jacket’s cuff connects to conductive yarns in your jacket. You can then swipe over your cuff, tap it or hold your hand over it to issue commands to your phone. You use the Jacquard phone app for iOS or Android to set up what each gesture does, with commands ranging from saving your location to bringing up the Google Assistant in your headphones, from skipping to the next song to controlling your camera for selfies or simply counting things during the day, like the coffees you drink on the go. If you have Bose noise-canceling headphones, the app also lets you set a gesture to turn your noise cancellation on or off. In total, there are currently 19 abilities available, and the dongle also includes a vibration motor for notifications.

2019 09 30 0946 1

What’s maybe most important, though, is that this (re-)launch sets up Jacquard as a more modular technology that Google and its partners hope will take it from a bit of a gimmick to something you’ll see in more places over the next few months and years.

“Since we launched the first product with Levi’s at the end of 2017, we were focused on trying to understand and working really hard on how we can take the technology from a single product […] to create a real technology platform that can be used by multiple brands and by multiple collaborators,” Ivan Poupyrev, the head of Jacquard by Google told me. He noted that the idea behind projects like Jacquard is to take things we use every day, like backpacks, jackets and shoes, and make them better with technology. He argued that, for the most part, technology hasn’t really been added to these things that we use every day. He wants to work with companies like Levi’s to “give people the opportunity to create new digital touchpoints to their digital life through things they already have and own and use every day.”

What’s also important about Jacquard 2.0 is that you can take the dongle from garment to garment. For the original jacket, the dongle only worked with this one specific type of jacket; now, you’ll be able to take it with you and use it in other wearables as well. The dongle, too, is significantly smaller and more powerful. It also now has more memory to support multiple products. Yet, in my own testing, its battery still lasts for a few days of occasional use, with plenty of standby time.

jacquard dongle

Poupyrev also noted that the team focused on reducing cost, “in order to bring the technology into a price range where it’s more attractive to consumers.” The team also made lots of changes to the software that runs on the device and, more importantly, in the cloud to allow it to configure itself for every product it’s being used in and to make it easier for the team to add new functionality over time (when was the last time your jacket got a software upgrade?).

He actually hopes that over time, people will forget that Google was involved in this. He wants the technology to fade into the background. Levi’s, on the other hand, obviously hopes that this technology will enable it to reach a new market. The 2017 version only included the Levi’s Commuter Trucker Jacket. Now, the company is going broader with different styles.

“We had gone out with a really sharp focus on trying to adapt the technology to meet the needs of our commuter customer, which a collection of Levi’s focused on urban cyclists,” Paul Dillinger, the VP of Global Product Innovation at Levi’s, told me when I asked him about the company’s original efforts around Jacquard. But there was a lot of interest beyond that community, he said, yet the built-in features were very much meant to serve the needs of this specific audience and not necessarily relevant to the lifestyles of other users. The jackets, of course, were also pretty expensive. “There was an appetite for the technology to do more and be more accessible,” he said — and the results of that work are these new jackets.

IMG 20190930 102524

Dillinger also noted that this changes the relationship his company has with the consumer, because Levi’s can now upgrade the technology in your jacket after you bought it. “This is a really new experience,” he said. “And it’s a completely different approach to fashion. The normal fashion promise from other companies really is that we promise that in six months, we’re going to try to sell you something else. Levi’s prides itself on creating enduring, lasting value in style and we are able to actually improve the value of the garment that was already in the consumer’s closet.”

I spent about a week with the Sherpa jacket before today’s launch. It does exactly what it promises to do. Pairing my phone and jacket took less than a minute and the connection between the two has been perfectly stable. The gesture recognition worked very well — maybe better than I expected. What it can do, it does well, and I appreciate that the team kept the functionality pretty narrow.

Whether Jacquard is for you may depend on your lifestyle, though. I think the ideal user is somebody who is out and about a lot, wearing headphones, given that music controls are one of the main features here. But you don’t have to be wearing headphones to get value out of Jacquard. I almost never wear headphones in public, but I used it to quickly tag where I parked my car, for example, and when I used it with headphones, I found using my jacket’s cuffs easier to forward to the next song than doing the same on my headphones. Your mileage may vary, of course, and while I like the idea of using this kind of tech so you need to take out your phone less often, I wonder if that ship hasn’t sailed at this point — and whether the controls on your headphones can’t do most of the things Jacquard can. Google surely wants Jacquard to be more than a gimmick, but at this stage, it kind of still is.

IMG 20190930 104137IMG 20190930 104137



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SmartNews’ head of product on how the news discovery app wants to free readers from filter bubbles

Since launching in the United States five years ago, SmartNews, the news aggregation app that recently hit unicorn status, has quietly built a reputation for presenting reliable information from a wide range of publishers. The company straddles two very different markets: the U.S. and its home country of Japan, where it is one of the leading news apps.

SmartNews wants readers to see it as a way to break out of their filter bubbles, says Jeannie Yang, its senior vice president of product, especially as the American presidential election heats up. For example, it recently launched a feature, called “News From All Sides,” that lets people see how media outlets from across the political spectrum are covering a specific topic.

The app is driven by machine-learning algorithms, but it also has an editorial team led by Rich Jaroslovsky, the first managing editor of WSJ.com and founder of the Online News Association. One of SmartNews’ goal is to surface news that its users might not seek out on their own, but it must balance that with audience retention in a market that is crowded with many ways to consume content online, including competing news aggregation apps, Facebook and Google Search.

In a wide-ranging interview with Extra Crunch, Yang talked about SmartNews’ place in the media ecosystem, creating recommendation algorithms that don’t reinforce biases, the difference between its Japanese and American users and the challenges of presenting political news in a highly polarized environment.

Catherine Shu: One of the reasons why SmartNews is interesting is because there are a lot of news aggregation apps in America, but there hasn’t been one huge breakout app like SmartNews is in Japan or Toutiao in China. But at the same time, there are obviously a lot of issues in the publishing and news industry in the United States that a good dominant news app might be able to help, ranging from monetization to fake news.

Jeannie Yang: I think that’s definitely a challenge for everybody in the U.S. With SmartNews, we really want to see how we can help create a healthier media ecosystem and actually have publishers thrive as well. SmartNews has such respect for the publishers and the industry and we want to be good partners, but also really understand the challenges of the business model, as well as the challenges for users and thinking of how we can create a healthier ecosystem.



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Saturday, 28 September 2019

This Week in Apps: AltStore, acquisitions and Google Play Pass

The app industry shows no signs of slowing down, with 194 billion downloads in 2018 and over $100 billion in consumer spending. People spend 90% of their mobile time in apps and more time using their mobile devices than watching TV. In other words, apps aren’t just a way to spend idle hours — they’re a big business. And one that often seems to change overnight. In this new Extra Crunch series, we’ll help you keep up with the latest news from the world of apps — including everything from the OS’s to the apps that run upon them, as well as the money that flows through it all.

This week, alternatives to the traditional app store is a big theme. Not only has a new, jailbreak-free iOS marketplace called AltStore just popped up, we’ve also got both Apple and Google ramping up their own subscription-based collections of premium apps and games.

Meanwhile, the way brands and publishers want to track their apps’ success is changing, too. And App Annie — the company that was the first to start selling pickaxes for the App Store gold rush — is responding with an acquisition that will help app publishers better understand the return on investment for their app businesses.

Headlines

AltStore is an alternative App Store that doesn’t need a jailbreak

An interesting alternative app marketplace has appeared on the scene, allowing a way for developers to distribute iOS apps outside the official App Store, reports Engadget — without jailbreaking, which can be difficult and has various security implications. Instead, the new store works by tricking your device into thinking you’re a developer sideloading apps. And it uses a companion app on your Mac or PC to re-sign the apps every 7 days via iTunes WiFi syncing protocol. Already, it’s offering a Nintendo emulator and other games, says The Verge. And Apple is probably already working on a way to shut this down. For now, it’s live at Altstore.io.

For the third time in a month, Google mass-deleted Android apps from a big Chinese developer.

Does Google Play have a malicious app problem? That appears to be the case as Google has booted some 46 apps from major Chinese mobile developer iHandy out of its app store, BuzzFeed reported. And it isn’t saying why. The move follows Google’s ban of two other major Chinese app developers, DO Global and CooTek, who had 1 billion total downloads.

Google Firebase gets new tools



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Friday, 27 September 2019

YouTube Music will be preinstalled on Android 10 and new Android 9 devices

Here’s one way to play catch-up in the competitive streaming music market: preinstall your app on millions of Android handsets. That’s what Google will now be doing with YouTube Music. The company announced today the app will come preinstalled on all new devices launching with Android 10, as well as Android 9, including its own Pixel series of smartphones.

The move comes at a time when the company’s music strategy is in need of change.

Since the launch of YouTube Music in November 2015, Google has operated two separate music services — the other being Google Play Music, launched in 2011. To add to the confusion, YouTube also offered a subscription tier, originally called YouTube Red and rebranded later to YouTube Premium, which would provide access to both Google Play Music and YouTube Music. Plus, Google Play’s subscribers would also receive access to YouTube Premium. Oh, and as of last May, Google also allowed you to buy YouTube Music separately, if you’d prefer.

Did you follow all that?

Okay, sure, this wasn’t as bad as Google’s bizarre messaging app strategy, but it was still a mess.

This April, Google finally confirmed that it would replace Google Play Music with YouTube Music, explaining that the closure of Google Play’s Artist Hub was a part of a broader strategy to merge the two music services.

But despite today’s news that YouTube Music is being added to the list of preinstalled apps that ship with Android, and is now the new default, the Google Play Music shutdown has not yet occurred.

Instead, the company says that Google Play Music listeners with Android 10 devices can continue to use the service by downloading the app directly from the Play Store, if desired.

And those without a new Android (9 or 10) handset can continue to seek out YouTube Music from the Play Store, if they choose.

YouTube’s streaming music service is fairly competitive (in terms of feature set) with its larger rivals, like Apple Music and Spotify. Like most in the space, it also offers the ability to discover and stream music, but in its case, this includes albums, live performances and remixes. With a paid subscription, YouTube Music users can listen ad-free and offline. It also just introduced its own version of Spotify’s Discover Weekly with the launch of its own Discover Mix.

But because YouTube Music has had to compete with Android’s built-in music app for subscribers, it’s been lagging in subscribers, compared with Spotify and Apple. This is made worse by the fact that there’s not been a way to import a Google Play Music user’s playlists and liked songs, curated over years, to YouTube Music.

YouTube Music, in May, had some 15 million subscribers. For comparison’s sake, Spotify said it had 232 million monthly active users and 108 million paying subscribers at the end of June, and Apple Music in June surpassed 60 million subscribers.

The plan to replace Google Play Music is still in the works, Google says. It just hasn’t happened yet.

“As we’ve previously announced, eventually we plan to replace Google Play Music with YouTube Music. As part of the transition, YouTube Music will replace Google Play Music and come preinstalled on new Android Q devices,” a YouTube spokesperson confirmed.



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Thursday, 26 September 2019

‘We are seeing volume and interest in Peloton explode,’ says company president on listing day

This morning, Peloton (NASDAQ: PTON), the tech-enabled stationary bicycle and fitness content streaming company, raised $1.2 billion in its NASDAQ initial public offering. Despite dropping more than 10% in its first day of trading — ultimately closing down 11% at $25.84 per share — the IPO was a bona fide success. Peloton, once denied (over and over again) by VC skeptics, now has hundreds of millions of dollars to take its business into a new era. One in which, the media, hardware, software, logistics and social company attempts to become a generation-defining company akin to Apple.

Founded in 2012 — six years after Soul Cycle opened its first cycling studio in New York’s Upper East Side and two years before a Soul Cycle founder, Ruth Zukerman, jumped ship to launch her own indoor cycling business, Flywheel Sports — a man by the name of John Foley made the ambitious, some might say foolish, decision to start a company that would sell these exercise bikes direct-to-consumer. That way, you could take a Soul Cycle class, in essence, in the comfort of your own home. Even better, technology would improve the experience.

As my colleague Josh Constine recently described it, these bikes come outfitted with a 22-inch Android screen, transforming an outdated exercising experience and bringing it into 2019: “It makes lazy people like me work out. That’s the genius of the Peloton bicycle. All you have to do is Velcro on the shoes and you’re trapped. You’ve eliminated choice and you will exercise,” Constine writes.

Peloton’s ability to get people exercise — a feature driven by its talented instructors (some of whom were poached from competitor Flywheel Sports) — ultimately had venture capital investors funneling $1 billion, roughly, into the business. Today, Peloton operates dozens of showrooms across the U.S., counts 1.4 million total community members — defined as any individual who has a Peloton account — and over 500,000 paying subscribers. Why? Because the company, as stated in its IPO prospectus, “sells happiness.”

“Peloton is so much more than a Bike — we believe we have the opportunity to create one of the most innovative global technology platforms of our time,” writes Foley. “It is an opportunity to create one of the most important and influential interactive media companies in the world; a media company that changes lives, inspires greatness, and unites people.”

Peloton Bike Lifestyle 04

Peloton’s flagship product, a tech-enabled stationary bike.

Peloton’s community coupled with the high margins on sales of its $2,245 bikes had the company reporting $915 million in total revenue for the year ending June 30, 2019, an increase of 110% from $435 million in fiscal 2018 and $218.6 million in 2017. Its losses, meanwhile, hit $245.7 million in 2019, up significantly from a reported net loss of $47.9 million last year.

What’s next for Peloton? The opportunities are endless, given the company’s firm seat at the intersection of hardware, software, media content and more. A third product may be in the works, expansion to international markets or new instructors. Peloton is going after a massive market ripe for disruption. What’s certain is that we’ll see a whole lot of cash flowing into fitness tech copycats in the next couple of years.

Peloton, following a number of lukewarm consumer IPOs (Uber), nearly doubled its valuation to $8.1 billion this morning after pricing its IPO at the top of its range, $29 per share. To answer some of our most burning questions, we chatted with Peloton’s president William Lynch, the former CEO of Barnes & Noble, about the float.

The following conversation has been edited for length and clarity.

William Lynch

Peloton president and former Barnes & Noble CEO William Lynch.


Kate Clark: What’s next for Peloton?
William Lynch: We now have over a billion in capital to fuel more growth, especially in the area of product innovation.



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The time is right for Apple to buy Sonos

It’s been a busy couple of months for smart speakers – Amazon released a bunch just this week, including updated versions of its existing Echo hardware and a new Echo Studio with premium sound. Sonos also introduced its first portable speaker with Bluetooth support, the Sonos Move, and in August launched its collaboration collection with Ikea. Meanwhile, Apple didn’t say anything about the HomePod at its latest big product event – an omission that makes it all the more obvious the smart move would be for Apple to acquire someone who knows what they’re doing in this category: Sonos.

Highly aligned

From an outsider perspective, it’s hard to find two companies who seem more philosophically aligned than Sonos and Apple when it comes to product design and business model. Both are clearly focused on delivering premium hardware (at a price point that’s generally at the higher end of the mass market) and both use services to augment and complement the appeal of their hardware, even if Apple’s been shifting that mix a bit with a fast-growing services business.

Sonos, like Apple, clearly has a strong focus and deep investment in industrial design, and puts a lot of effort into truly distinctive product look and feel that stands out from the crowd and is instantly identifiable once you know what to look for. Even the company’s preference for a mostly black and white palette feels distinctly Apple – at least Apple leading up to the prior renaissance of multicolour palettes for some of its more popular devices, including the iPhone.

airplay2 headerThen from a technical perspective, Apple and Sonos seem keen to work together – and the results of their collaboration has been great for consumers who use both ecosystems. AirPlay 2 support is effectively standard on all modern Sonos hardware, and really Sonos is essentially the default choice already for anyone looking to do AirPlay 2-based multiform audio, thanks to the wide range of options available in different form factors and at different price points. Sonos and Apple also offer an Apple Music integration for Sonos’ controller app, and now you can use voice control via Alexa to play Apple Music, too.

Competitive moves

The main issue that an Apple-owned Sonos hasn’t made much sense before now, at least from Sonos’ perspective, is that the speaker maker has reaped the benefits of being a platform that plays nice with all the major streaming service providers and virtual assistants. Recent Sonos speakers offer both Amazon Alexa and Google Assistant support, for instance, and Sonos’ software has connections with virtually every major music and audio streaming service available.

What’s changed, especially in light of Amazon’s slew of announcements this week, is that competitors like Amazon are looking more like they want to own more of the business that currently falls within Sonos’ domain. Amazon’s Echo Studio is a new premium speaker that directly competes with Sonos in a way that previous Echos really haven’t, and the company has consistently been releasing better-sounding versions of its other, more affordable Echos. It’s also been rolling out more feature-rich multi-room audio features, including wireless surround support for home theater use – all things squarely in the Sonos wheelhouse.

alexa echo amazon 9250064

For now, Sonos and Amazon seem to be comfortably in ‘frenemy’ territory, but increasingly, it doesn’t seem like Amazon is content to leave them their higher-end market segment when it comes to the speaker hardware category. Amazon still probably will do whatever it can to maximize use of Alexa, on both its own and third-party devices, but it also seems to be intent on strengthening and expanding its own first-party device lineup, with speakers as low-hanging fruit.

Other competitors, including Google and Apple, don’t seem to have had as much success with their products that line up as direct competitors to Sonos, but the speaker-maker also faces perennial challenges from hi-fi and audio industry stalwarts, and also seems likely to go up against newer device makers with audio ambitions and clear cost advantages like Anker, too.

Missing ingredients/work to be done

Of course, there are some big challenges and potential red flags that stand in the way of Apple ever buying Sonos, or of that resulting union working out well for consumers. Sonos works so well because it’s service-agnostic, for instance, and they key to its success with recent products seems to also be integration with the smart home assistants that people seem to actually want to use most – namely Alexa and Google Assistant.

Under Apple ownership, it’s highly possible that Apple Music would at least get preferential treatment, if not become the lone streaming service on offer. It’s probable that Siri would replace Alexa and Assistant as the only virtual voice service available, and almost unthinkable that Apple would continue to support competing services if it did make this buy.

That said, there’s probably significant overlap between Apple and Sonos customers already, and as long as there was some service flexibility (in the same way there is for streaming competitors on iOS devices, including Spotify) then being locked into Siri probably wouldn’t sting as much. And it would serve to give Siri the foothold at home that the HomePod hasn’t managed to provide. Apple would also be better incentivized to work on improving Siri’s performance as a general home-based assistant, which would ultimately be good for Apple ecosystem customers.

Another smart adjacency

Apple’s bigger acquisitions are few and for between, but the ones it does make are typically obviously adjacent to its core business. A Sonos acquisition has a pretty strong precedent in the Beats purchase Apple made in 2014, albeit without the strong motivator of providing the underlying product and relationship basis for launching a streaming service.

What Sonos is, however, is an inversion of the historical Apple model of using great services to sell hardware. The Sonos ecosystem is a great, easy to use, premium-feel means of making the most of Apple’s music and video streaming services (and brand new games subscription offering), all of which are more important than ever to the company as it diversifies from its monolithic iPhone business.

I’m hardly the first to suggest an Apple-Sonos deal makes sense: J.P. Morgan analyst Samik Chatterjee suggested it earlier this year, in fact. From my perspective, however, the timing has never been better for this acquisition to take place, and the motivations never stronger for either party involved.

Disclosure: I worked briefly for Apple in its communications department in 2015-2016, but the above analysis is based entirely on publicly available information, and I hold no stock in either company.



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The time is right for Apple to buy Sonos

It’s been a busy couple of months for smart speakers – Amazon released a bunch just this week, including updated versions of its existing Echo hardware and a new Echo Studio with premium sound. Sonos also introduced its first portable speaker with Bluetooth support, the Sonos Move, and in August launched its collaboration collection with Ikea. Meanwhile, Apple didn’t say anything about the HomePod at its latest big product event – an omission that makes it all the more obvious the smart move would be for Apple to acquire someone who knows what they’re doing in this category: Sonos.

Highly aligned

From an outsider perspective, it’s hard to find two companies who seem more philosophically aligned than Sonos and Apple when it comes to product design and business model. Both are clearly focused on delivering premium hardware (at a price point that’s generally at the higher end of the mass market) and both use services to augment and complement the appeal of their hardware, even if Apple’s been shifting that mix a bit with a fast-growing services business.

Sonos, like Apple, clearly has a strong focus and deep investment in industrial design, and puts a lot of effort into truly distinctive product look and feel that stands out from the crowd and is instantly identifiable once you know what to look for. Even the company’s preference for a mostly black and white palette feels distinctly Apple – at least Apple leading up to the prior renaissance of multicolour palettes for some of its more popular devices, including the iPhone.

airplay2 headerThen from a technical perspective, Apple and Sonos seem keen to work together – and the results of their collaboration has been great for consumers who use both ecosystems. AirPlay 2 support is effectively standard on all modern Sonos hardware, and really Sonos is essentially the default choice already for anyone looking to do AirPlay 2-based multiform audio, thanks to the wide range of options available in different form factors and at different price points. Sonos and Apple also offer an Apple Music integration for Sonos’ controller app, and now you can use voice control via Alexa to play Apple Music, too.

Competitive moves

The main issue that an Apple-owned Sonos hasn’t made much sense before now, at least from Sonos’ perspective, is that the speaker maker has reaped the benefits of being a platform that plays nice with all the major streaming service providers and virtual assistants. Recent Sonos speakers offer both Amazon Alexa and Google Assistant support, for instance, and Sonos’ software has connections with virtually every major music and audio streaming service available.

What’s changed, especially in light of Amazon’s slew of announcements this week, is that competitors like Amazon are looking more like they want to own more of the business that currently falls within Sonos’ domain. Amazon’s Echo Studio is a new premium speaker that directly competes with Sonos in a way that previous Echos really haven’t, and the company has consistently been releasing better-sounding versions of its other, more affordable Echos. It’s also been rolling out more feature-rich multi-room audio features, including wireless surround support for home theater use – all things squarely in the Sonos wheelhouse.

alexa echo amazon 9250064

For now, Sonos and Amazon seem to be comfortably in ‘frenemy’ territory, but increasingly, it doesn’t seem like Amazon is content to leave them their higher-end market segment when it comes to the speaker hardware category. Amazon still probably will do whatever it can to maximize use of Alexa, on both its own and third-party devices, but it also seems to be intent on strengthening and expanding its own first-party device lineup, with speakers as low-hanging fruit.

Other competitors, including Google and Apple, don’t seem to have had as much success with their products that line up as direct competitors to Sonos, but the speaker-maker also faces perennial challenges from hi-fi and audio industry stalwarts, and also seems likely to go up against newer device makers with audio ambitions and clear cost advantages like Anker, too.

Missing ingredients/work to be done

Of course, there are some big challenges and potential red flags that stand in the way of Apple ever buying Sonos, or of that resulting union working out well for consumers. Sonos works so well because it’s service-agnostic, for instance, and they key to its success with recent products seems to also be integration with the smart home assistants that people seem to actually want to use most – namely Alexa and Google Assistant.

Under Apple ownership, it’s highly possible that Apple Music would at least get preferential treatment, if not become the lone streaming service on offer. It’s probable that Siri would replace Alexa and Assistant as the only virtual voice service available, and almost unthinkable that Apple would continue to support competing services if it did make this buy.

That said, there’s probably significant overlap between Apple and Sonos customers already, and as long as there was some service flexibility (in the same way there is for streaming competitors on iOS devices, including Spotify) then being locked into Siri probably wouldn’t sting as much. And it would serve to give Siri the foothold at home that the HomePod hasn’t managed to provide. Apple would also be better incentivized to work on improving Siri’s performance as a general home-based assistant, which would ultimately be good for Apple ecosystem customers.

Another smart adjacency

Apple’s bigger acquisitions are few and for between, but the ones it does make are typically obviously adjacent to its core business. A Sonos acquisition has a pretty strong precedent in the Beats purchase Apple made in 2014, albeit without the strong motivator of providing the underlying product and relationship basis for launching a streaming service.

What Sonos is, however, is an inversion of the historical Apple model of using great services to sell hardware. The Sonos ecosystem is a great, easy to use, premium-feel means of making the most of Apple’s music and video streaming services (and brand new games subscription offering), all of which are more important than ever to the company as it diversifies from its monolithic iPhone business.

I’m hardly the first to suggest an Apple-Sonos deal makes sense: J.P. Morgan analyst Samik Chatterjee suggested it earlier this year, in fact. From my perspective, however, the timing has never been better for this acquisition to take place, and the motivations never stronger for either party involved.

Disclosure: I worked briefly for Apple in its communications department in 2015-2016, but the above analysis is based entirely on publicly available information, and I hold no stock in either company.



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The Google Assistant can now control your Xbox One

It wasn’t so long ago that Microsoft was betting heavily on its Cortana digital assistant. That’s a bet that didn’t pay off. But since this is the new Microsoft, the company is instead betting on integrating its products with those services that its users do actually use and today, the company announced that you will now be able to control your Xbox One from the Google Assistant. For now, this feature is in beta, but you can expect a full launch later this fall.

To be clear, this doesn’t mean the Google Assistant is now available on your Xbox One and you can’t ask it for the weather. What it does mean is that you’ll be able to ask the Assistant to launch games on the Xbox, pause them, turn up the volume, etc. (Hey Google, turn off Xbox.”).

You can find a full list of supported commands here.

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This will work with virtually every Assistant-enabled device, including your iOS and Android phones. To get started, you set up the Xbox like any other third-party Assistant device in the Google Home app on Android or iOS — and that’s essentially what the Xbox One then becomes in the Assistant ecosystem: just another device you can control with it.

It’s worth noting that Microsoft, which has basically given up on Cortana for the consumer market, is also working with Amazon to bring Alexa to your PC. Microsoft doesn’t really care what you use to control your Microsoft devices, as long as you use a Microsoft or Windows 10 device. Now it’s probably just a matter of time before you can control your PC with the Assistant — or even get full Assistant support in Windows 10.



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Learn how to help build a sustainable gig economy at Disrupt SF

A handful of years ago, the on-demand or ‘gig’ economy was seen as an innovative system of modern work that provided workers and consumers alike with flexibility, independence, and convenience. It seems like every week, a new on-demand or labor marketplace startup would stroll through Sand Hill Road with a slick logo and a new way to flip the nature of work on its head and would walk out with seven-figure checks.  

However, the gig economy ballooned — now permeating nearly every major industry — and its negative externalities have become inescapably evident. In the past year alone, whether it was new headline-grabbing regulations or new disclosures from the high-profile IPOs of Uber and Lyft, the issue of inequitable labor treatment for gig workers has risen to the forefront of public debate. Now, more activists, founders and companies are dedicated to figuring out how to create a more just and sustainable economic system for gig workers.

This year at TechCrunch Disrupt SF, we’ll be joined on the Extra Crunch stage by a panel of gig-focused civic leaders and founders to break down how one can best be a positive force in the modern gig economy.

From the activist side, we have Derecka Mehrens, an Executive Director at Working Partnerships USA and co-founder of Silicon Valley Rising – an advocacy campaign focused on fighting for tech worker rights and creating an inclusive tech economy. Though Silicon Valley Rising, Derecka has worked with some of the Valley’s largest and most influential tech giants (including Google and Apple) to invest in and improve labor and renter housing protections for local workers. With roughly two decades in civic advocacy, Derecka has helped and continues to help Bay Area workers organize, play more active roles in local policy, and reach milestone victories in wage improvement.

We’ll also dive into the founder’s perspective with Amanda de Cadenet, founder of Girlgaze, a platform that connects advertisers with a network of 200,000 female-identifying and non-binary creatives. Prior to founding Girlgaze, Amanda founded the website, online community and interview series known as “The Conversation”, which focuses on female empowerment and bringing to light key social issues that plague the female-identifying population. As a former photographer, author and TV host herself, Amanda continues to build companies determined to shift the lack of diverse and equal gender representation in media and creative industries. 

We’ll be diving deep into all the roles to be played by the public sector, startups and the private sector, gig workers themselves and the broader community in ensuring we have an equitable future of work landscape. We couldn’t be more excited to tackle all these topics and we hope to see you there! Buy tickets to Disrupt SF here at an early-bird rate!

Did you know Extra Crunch annual members get 20% off all TechCrunch event tickets? Head over here to get your annual pass, and then email extracrunch@techcrunch.com to get your 20% discount. Please note that it can take up to 24 hours to issue the discount code.



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Apple’s iOS and iPadOS 13 support multiple PS4 or Xbox One controllers, which could be huge for Arcade

Apple’s iOS 13 update (and the newly-renamed iPadOS for iPad hardware) both support multiple simultaneous Bluetooth game controller connections. Apple added Xbox One and PlayStation 4 controller support in the updates, and after doing some digging, I can confirm that you can use multiple of either type of controller on one iOS device running the update, with each controlling a different player character.

That’s the good news: The bad news is that not many games take advantage of this right now. I wasn’t able to find a game in Apple’s new Arcade subscription service to try this out, for instance – and even finding a non-Arcade iOS game took a bit of digging. I finally was able to try local multi-controller multiplayer with Horde, a free-to-play 2-player co-op brawler, and found that it worked exactly as you’d expect.

With Arcade, Apple has done more to re-invigorate the App Store, and gaming on iOS in particular, than it has since the original launch of the iPhone. The all-you can game subscription offering, which delivers extremely high-quality gaming experiences without ads or in-app purchases, has already impressed me immensely with the breadth and depth of its launch slate, which includes fantastic titles like Where Cards Fall, Skate, Sayonara: Wild Hearts and What the Golf, to name just a few.

Combine the quality and value of the library with cross-play on iOS, iPadOS, Apple TV and eventually Mac devices, and you have a killer combo that’s well-positioned to eat up a lot of the gaming market currently owned by Nintendo’s Switch and other home consoles.

Local multiplayer, especially on iPads, is another potential killer feature here. Already, iPad owners are likely to be using their tablets both at home and on the road, and providing quality local gaming experiences on that big display, with just the added requirement that you pack a couple of PS4 or Xbox controllers in your suitcase or carry-on, opens up a lot of potential value for device owners.

As I said above, there’s not much in the way of games that support this right now, but it’s refreshing to know that the features are there for when game developers want to take advantage.



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Apple’s iOS and iPadOS 13 support multiple PS4 or Xbox One controllers, which could be huge for Arcade

Apple’s iOS 13 update (and the newly-renamed iPadOS for iPad hardware) both support multiple simultaneous Bluetooth game controller connections. Apple added Xbox One and PlayStation 4 controller support in the updates, and after doing some digging, I can confirm that you can use multiple of either type of controller on one iOS device running the update, with each controlling a different player character.

That’s the good news: The bad news is that not many games take advantage of this right now. I wasn’t able to find a game in Apple’s new Arcade subscription service to try this out, for instance – and even finding a non-Arcade iOS game took a bit of digging. I finally was able to try local multi-controller multiplayer with Horde, a free-to-play 2-player co-op brawler, and found that it worked exactly as you’d expect.

With Arcade, Apple has done more to re-invigorate the App Store, and gaming on iOS in particular, than it has since the original launch of the iPhone. The all-you can game subscription offering, which delivers extremely high-quality gaming experiences without ads or in-app purchases, has already impressed me immensely with the breadth and depth of its launch slate, which includes fantastic titles like Where Cards Fall, Skate, Sayonara: Wild Hearts and What the Golf, to name just a few.

Combine the quality and value of the library with cross-play on iOS, iPadOS, Apple TV and eventually Mac devices, and you have a killer combo that’s well-positioned to eat up a lot of the gaming market currently owned by Nintendo’s Switch and other home consoles.

Local multiplayer, especially on iPads, is another potential killer feature here. Already, iPad owners are likely to be using their tablets both at home and on the road, and providing quality local gaming experiences on that big display, with just the added requirement that you pack a couple of PS4 or Xbox controllers in your suitcase or carry-on, opens up a lot of potential value for device owners.

As I said above, there’s not much in the way of games that support this right now, but it’s refreshing to know that the features are there for when game developers want to take advantage.



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Wednesday, 25 September 2019

Is Amazon’s Alexa ready to leave home and become a wearable voice assistant?

Amazon’s device event today played host to a dizzying number of product announcements, of all stripes – but notably, there are three brand new ways to wear Alexa on your body. Amazon clearly wants to give you plenty of options to take Alexa with you when you leave the house, the only place it’s really held sway so far – but can Amazon actually convince people that it’s the voice interface for everywhere, and not just for home?

Among the products Amazon announced at its Seattle event, Echo Frames, Echo Loop and Echo Buds all provide ways to take Alexa with you wherever you go. What’s super interesting – and telling – about this is that Amazon went with three different vectors to try to convince people to wear Alexa, instead of focusing its efforts on just one. That indicates a stronger than ever desire to break Alexa out of its home environment.

alexa echo amazon 9250082

The company has tried to get this done in different ways before. Alexa has appeared in Bluetooth speakers and headphones, in some cars (including now GM, as of today) and via Amazon’s own car accessory – and though the timing didn’t line up, it would’ve been a lock for Amazon’s failed Fire Phone.

Notice that none of these existing examples have helped Amazon gain any apparent significant market share when it comes to Alexa use on the go. While we don’t have great stats on how well-adopted Alexa is in car, for instance, it stands to reason that we’d be hearing a lot more about its success if it was indeed massively successful – in the same way we hear often about Alexa’s prevalence in the home.

Amazon lacks a key vector that other voice assistants got for free: Being the default option on a smartphone. Google Assistant manages this through both Google’s own, and third-party Android phones. Apple’s Siri isn’t often celebrated for its skill and performance, but there’s no question that it benefits from just being the only really viable option on iOS when it comes to voice assistant software.

Amazon had to effectively invent a product category to get Alexa any traction at all – the Echo basically created the smart speaker category, at least in terms of significant mass market uptake. Its success with its existing Echo devices proves that this category served a market need, and Amazon has reaped significant reward as a result.

But for Amazon, a virtual assistant that only operates in the confines of the home covers only a tiny part of the picture when it comes to building more intelligent and nuanced customer profiles, which is the whole point of the endeavour to begin with.  While Americans seem to be spending more time at home than ever before, a big percentage of peoples’ days is still spent outside, and this is largely invisible to Alexa.

The thing is, the only reliable and proven way to ensure you’re with someone throughout their entire day is to be on their smartphone. Alexa is, via Amazon’s own app, but that’s a far cry from being a native feature of the device, and just a single tap or voice command away. Amazon’s own smartphone ambitions deflated pretty quickly, so now it’s casting around for alternatives – and Loop, Frames and Buds all represent its most aggressive attempts yet.

alexa echo amazon 9250074

A smart spread of bets, each with their own smaller pool of penetration among users vs. a general staple like a smartphone, might be Amazon’s best way to actually drive adoption – especially if they’re not concerned with the overall economics of the individual hardware businesses attached to each.

The big question will be whether A) these products can either offer enough value on their own to justify their continued use while Alexa catches up to out-of-home use cases from a software perspective, or B) Amazon’s Alexa team can interate the assistant’s feature set quick enough to make it as useful on the go as it is at home, which hasn’t seemed like something it’s been able to do to date (not having direct access to smartphone functions like texting and calling is probably a big part of that).

Specifically for these new products, I’d put the Buds at the top of the list as the most likely to make Alexa a boon companion for a much greater number of people. The buds themselves offer a very compelling price point for their feature set, and Alexa coming along for the ride is likely just bonus for a large percent of their addressable market. Both the Frames and the Loop seem a lot more experimental, but Amazon’s limited release go-to-market strategy suggest its planned for that as well.

In the end, these products are interesting and highly indicative of Amazon’s direction and ambition with Alexa overall, but I don’t think this is the watershed moment for the digital assistant beyond the home. Still, it’s probably among the most interesting spaces in tech to watch, because of how much is at stake for both winners and losers.



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Holberton School is coming to Tulsa, Oklahoma

Holberton School, the coding school that bills itself as an alternative to college for budding software engineers from all walks of life, keeps expanding. After recently opening up schools in Colombia and Tunisia, the organization today announced that it will open new campus in Tulsa, Oklahoma in January 2020. With this, Holberton will soon operate three schools in the U.S. (San Francisco, New Haven and Tulsa), three in Colombia (Bogota, Cali and Medellin), and one in Tunis, Tunesia.

For the Tulsa campus, Holberton is partnering with the George Kaiser Family Foundation (the third largest charitable foundation in the U.S.) and the Charles and Lynn Schusterman Family Foundation to offer students a need-based living assistance of $1,5000 per month to help cover expenses. Once students pass the blind entrance exam and gain admission to its two-year program, classes at Holberton are free until you get a job that pays more than $40,000. At that point, you pay Holberton a share of your income for the next 42 months, capped at $85,000.

“Holberton education will bring Silicon Valley skills to America’s heartland,” said Pauline Cohen Vorms, Holberton’s director of business development and partnerships. “By training students in the Tulsa area in high-paying, in-demand jobs, we can contribute to both the workforce development and economic growth in Tulsa.”

The school argues that its admissions process has enabled it to recruit one of the most diverse classes in the tech industry and that it has placed students at companies including Apple, Facebook, LinkedIn and Tesla. As with some of its other campuses, Tulsa brings Holberton’s curriculum to communities that aren’t typically seen as competitors to Silicon Valley but that surely have a large pool of engineering talent.



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Nintendo’s ‘Mario Kart Tour’ is out now for iPhone and iPad

Mario Kart Tour, Nintendo’s latest mobile game, is now available on iOS for iPhone, iPad and iPod touch. The game, like Nintendo’s other iOS releases, is free-to-play with in-app purchases (in-game currency called ‘rubies’) that you use for upgrades and unlocks.

Players immediately unlock one rider and get a tutorial to start, which introduces you to the Mario Kart Tour driving mechanics, which are slightly different than the ones you’re probably used to if you’ve played Mario Kart games for Nintendo’s various consoles. Specifically, your kart will always be moving forward, so there’s no acceleration to press, and instead you slide your finger side-to-side on the screen to steer left and right, with a tap firing off any items or weapons you might pick up.

High scores earn you points that can be redeemed for in-game unlocks, and the game also features other new mechanics like ‘frenzy mode,’ which gives you a timed period of unlimited item use whenever you pick up three of the same. Special challenges are also new in this mobile iteration, which introduce new ways to win instead of just placing first in a race with other kart drivers. Mario Kart Tour also features online ranking with other mobile players worldwide.

The ‘Tour’ component of the game is also a new twist: Nintendo is mixing courses inspired by real-world cities in with levels that are taken from classic Mario Kart games, and these will be cycling every two weeks for a fresh global tour on a regular basis. In-game characters will also get costume variants that are inspired by these globe-trotting destinations.

Based on Nintendo’s past track record, Mario Kart Tour should be perfectly playable without any in-game purchases, but players may feel that they hit a progression wall pretty quickly without picking up some currency. It’ll be interesting to see how this one fares, given that Apple has just introduced its own Arcade subscription service focused on games that eschew in-app purchase mechanics – including cart racer Sonic Racing, which looks very much like it was once intended to offer similar in-app mechanics before Arcade came along.



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Nintendo’s ‘Mario Kart Tour’ is out now for iPhone and iPad

Mario Kart Tour, Nintendo’s latest mobile game, is now available on iOS for iPhone, iPad and iPod touch. The game, like Nintendo’s other iOS releases, is free-to-play with in-app purchases (in-game currency called ‘rubies’) that you use for upgrades and unlocks.

Players immediately unlock one rider and get a tutorial to start, which introduces you to the Mario Kart Tour driving mechanics, which are slightly different than the ones you’re probably used to if you’ve played Mario Kart games for Nintendo’s various consoles. Specifically, your kart will always be moving forward, so there’s no acceleration to press, and instead you slide your finger side-to-side on the screen to steer left and right, with a tap firing off any items or weapons you might pick up.

High scores earn you points that can be redeemed for in-game unlocks, and the game also features other new mechanics like ‘frenzy mode,’ which gives you a timed period of unlimited item use whenever you pick up three of the same. Special challenges are also new in this mobile iteration, which introduce new ways to win instead of just placing first in a race with other kart drivers. Mario Kart Tour also features online ranking with other mobile players worldwide.

The ‘Tour’ component of the game is also a new twist: Nintendo is mixing courses inspired by real-world cities in with levels that are taken from classic Mario Kart games, and these will be cycling every two weeks for a fresh global tour on a regular basis. In-game characters will also get costume variants that are inspired by these globe-trotting destinations.

Based on Nintendo’s past track record, Mario Kart Tour should be perfectly playable without any in-game purchases, but players may feel that they hit a progression wall pretty quickly without picking up some currency. It’ll be interesting to see how this one fares, given that Apple has just introduced its own Arcade subscription service focused on games that eschew in-app purchase mechanics – including cart racer Sonic Racing, which looks very much like it was once intended to offer similar in-app mechanics before Arcade came along.



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Tuesday, 24 September 2019

Passbase grabs $3.6M to power privacy-preserving online ID checks

Digital identity startup Passbase has closed a $3.6 million seed round, led by Cowboy Ventures and Eniac Ventures, with participation from Seedcamp and other European investors.

The 2018 founded startup bagged a $600k pre-seed round earlier this year for its full-stack identity engine with a privacy twist.

The latest tranche of funding will go on growing the team and sales channels in the US and Europe, says co-founder Mathias Klenk. “Our goal is to build an API-first company, so building a strong core organization is key for us to be able to fully focus on securing partnerships with complementary services,” he tells TechCrunch.

“By the end of next year, we aim to have our consumer application rolled out so that individuals can leverage the core value proposition of our service and businesses can reap the rewards of seamless reauthentication,” he adds. In terms of clients, our goal is to move up in scale and conduct pilots with some of the larger players in our target segment.”

Passbase launched an open beta in May and has been running tests over the summer, according to Klenk, who says around 15 companies have been actively testing the platform — claiming 300+ businesses have “expressed interest” in the product.

Earlier testers hail from industries including healthcare, gig economy and mobility, with “exciting use cases in the pipeline from recruitment to financial services that will launch soon”, per Klenk.

What is the product? Passbase dubs it ‘Stripe for identity verification’ — meaning it’s offering APIs to make it easy for developers to plug and integrate a range of consumer-friendly identity checks into their digital services. Such as selfie video scans and identity document scanning. (Passbase is itself plugging into ID document verification services from a range of partners, augmented with add-ons such as a liveness check.)

It touts “NIST-certified facial recognition, forensic ID authenticity analysis, and a patent-pending zero-knowledge sharing architecture” as forming part of its stack. 

The overarching goal is to become a trusted intermediary exchange later between businesses and end users — aka a “consent layer” — by building out a developer platform to support the integration of verification technologies into web services, while — on the consumer end — allowing web users to limit who gets access to their actual data. Hence the promise of privacy baked in.

“Our vision is to build out an open identity system that encourages services to hold less information, yet be sure of the quality of the result they are receiving,” adds Klenk.

Consumers can submit personal data to verify their ID, such as a facial biometric scan and identity document scan via their webcam, without having to rely on their data being exposed to and potentially mishandled by non-specialists — instead they have to trust Passbase’s tech architecture.

It also plans to launch a (free) consumer app early next year that will provide end users with controls over the information they’re sharing for ID verification and also serve up insights on how it’s being used — to give people “a holistic view and analytics of their data exposure online”, as Klenk puts it. 

Though it won’t be requiring such highly engaged participation from end users — to ‘claim their digital identity’ by downloading its app.

“Our aim is to incorporate your digital identity into the verification flow,” he says, adding: “If you do not care enough about your digital footprint, you do not have to claim your digital identity and can process through a transactional relationship like with any other identity verification provider. However, with a combination of your biometrics and unique identifier, we have the first building blocks of creating a universal digital identity.”

Klenk says he expects access management and account recovery to become an important area for Passbase as — or, well, if — consumers adopt its idea of a “verified digital identity” which they can control.

“In terms of businesses accepting this, of course there are network effects in play,” he goes on. “That being said, identity works as a stack and if we manage to tie the root identity to additional credentials (through partnerships) like background checks, credit scores etc, it would be difficult to pass on using such a system. So at the end of the day, it comes down to who can offer the most full-stack solution.”

There’s plentiful and growing competition in the digital identity management space — including for privacy-protecting sign-ins now Apple has skin in the game — so Passbase certainly has its work cut out to get traction. Though it’s targeting fuller ID checks, arguing that a username and password are inadequate for many of the authentication checks which digital services now demand, given there’s a platforms offering to connect you to pretty much anyone these days, be it a medical professional, babysitter, taxi driver, cleaner, delivery driver or potential life partner.

Klenk says Passbase’s defensibility “comes from the B2B2C approach whereby we are creating a useful service for businesses from day 1, while enabling data ownership for consumers in order to create a more secure and privacy-preserving digital future”.

It does also have patents pending in the US.

“For some of the incumbents in the market, it is complicated to completely shift their business model, whereas for newer competitors, it comes down to the operating model and execution,” he also argues of the competitive landscape.

If Passbase can make their full-stack stick, the plan is to monetize via the developer platform where they’ll offer businesses their first 50 verifications for free.

“Afterwards, our pricing has a platform access fee combined with a per verification cost. The reason being that as we build out more and more modules (ID document verification, phone number, living address, email, work permit) we plan to move towards a SaaS model, offering businesses all kinds of identification services for a predictable cost,” he says. “This is why our pricing also reflects a lower variable cost and increased subscription fee, as volumes grow.”

A self-service b2b product will launch next month — meaning any business will be able to tap Passbase’s APIs and integrate its verification service. The consumer app will naturally follow later.

“For the consumer, the product will always be free as we believe that the data needs to be given back and belong to consumers,” Klenk adds.



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Amazon launches Amazon Care, a virtual and in-person healthcare offering for employees

Amazon has gone live with Amazon Care, a new pilot healthcare service offering that is initially available to its employees in and around the Seattle area. The Amazon Care offering includes both virtual and in-person care, with telemedicine via app, chat and remote video, as well as follow-up visits and prescription drug delivery in person directly at an employee’s home or office.

First reported by CNBC, Amazon Care grew out of an initiative announced in 2018 with J.P. Morgan and Berkshire Hathaway to make a big change in how they all collectively handle their employee healthcare needs. The companies announced at the time that they were eager to put together a solution that was “free from profit-making incentives and constraints,” which are of course at the heart of private insurance companies that serve corporate clients currently.

Other large companies, like Apple, offer their own on-premise and remotely accessible healthcare services as part of their employee compensation and benefits packages, so Amazon is hardly unique in seeking to scratch this itch. The difference, however, is that Amazon Care is much more external-facing than those offered by its peers in Silicon Valley, with a brand identity and presentation that strongly suggests the company is thinking about more than its own workforce when it comes to a future potential addressable market for Care.

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The Amazon Care logo.

Care’s website also provides a look at the app that Amazon developed for the telemedicine component, which shows the flow for choosing between text chat and video, as well as a summary of care provided through the service, with invoices, diagnosis and treatment plans all available for patient review.

Amazon lists Care as an option for a “first stop,” with the ability to handle things like colds, infections, minor injuries, preventative consultations, lab work, vaccinations, contraceptives and STI testing and general questions. Basically, it sounds like they cover off a lot of what you’d handle at your general practitioner, before being recommended on for any more specialist or advanced medical treatment or expertise.

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Rendered screenshots of the Amazon Care app for Amazon employees.

Current eligibility is limited to Amazon’s employees, who are enrolled in the company’s health insurance plan, and who are located in the pilot service geographical area. The service is currently available between 8 AM and 9 PM local time from Monday through Friday, and between 8 AM and 6 PM Saturday through Sunday.

Amazon acquired PillPack last year, an online pharmacy startup, for around $753 million, and that appears to be part of their core value proposition with Amazon Care, too, which features couriered prescribed medications and remotely communicated treatment plans.

Amazon may be limiting this pilot to employees at launch, but the highly-publicized nature of their approach, and the amount of product development that clearly went into developing the initial app, user experience and brand all indicate that it has the broader U.S. market in mind as a potential expansion opportunity down the line. Recent reports also suggest that it’s going to make a play in consumer health with new wearable fitness tracking devices, which could very nicely complement insurance and health care services offered at the enterprise and individual level. Perhaps not coincidentally, Walgreens, CVS and McKesson stock were all trading down today.



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