Friday, 31 July 2020

First US apps based on Google and Apple Exposure Notification System expected in ‘coming weeks’

Google Vice President of Engineering Dave Burke provided an update about the Exposure Notifications System (ENS) that Google developed in partnership with Apple as a way to help public health authorities supplement contact-tracing efforts with a connected solution that preserves privacy while alerting people of potential exposure to confirmed cases of COVID-19. In the update, Burke notes that the company expects “to see the first set of these apps roll out in the coming weeks” in the U.S., which may be a tacit response to some critics who have pointed out that we haven’t seen much in the way of actual products being built on the technology that was launched in May.

Burke writes that 20 states and territories across the U.S. are currently “exploring” apps that make use of the ENS system, and that together those represent nearly half (45%) of the overall American populace. He also shared recent updates and improvements made to both the Exposure Notification API, as well as to its surrounding documentation and information that the companies have shared in order to answer questions state health agencies have had, and hopefully make its use and privacy implications more transparent.

The ENS API now supports exposure notifications between countries, which Burke says is a feature added based on nations that have already launched apps based on the tech (that includes Canada, as of today, as well as some European nations). It’s also now better at using Bluetooth values specific to a wider range of devices to improve nearby device detection accuracy. He also says that they’ve improved the reliability for both apps and debugging tools for those working on development, which should help public health authorities and their developer partners more easily build apps that actually use ENS.

Burke continues that there’s been feedback from developers that they’d like more detail about how ENS works under the covers, and so they’ve published public-facing guides that direct health authorities about test verification server creation, code revealing its underlying workings, and information about what data is actually collected (in a de-identified manner) to allow for much more transparent debugging and verification of proper app functioning.

Google also explains why it requires that an Android device’s location setting be turned on to use Exposure Notifications – even though apps built using the API are explicitly forbidden from also collecting location data. Basically, it’s a legacy requirement that Google is removing in Android 11, which is set to be released soon. In the meantime, however, Burke says that even with location services turned off, no app that uses the ENS will actually be able to see or receive any location data.



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First US apps based on Google and Apple Exposure Notification System expected in ‘coming weeks’

Google Vice President of Engineering Dave Burke provided an update about the Exposure Notifications System (ENS) that Google developed in partnership with Apple as a way to help public health authorities supplement contact-tracing efforts with a connected solution that preserves privacy while alerting people of potential exposure to confirmed cases of COVID-19. In the update, Burke notes that the company expects “to see the first set of these apps roll out in the coming weeks” in the U.S., which may be a tacit response to some critics who have pointed out that we haven’t seen much in the way of actual products being built on the technology that was launched in May.

Burke writes that 20 states and territories across the U.S. are currently “exploring” apps that make use of the ENS system, and that together those represent nearly half (45%) of the overall American populace. He also shared recent updates and improvements made to both the Exposure Notification API, as well as to its surrounding documentation and information that the companies have shared in order to answer questions state health agencies have had, and hopefully make its use and privacy implications more transparent.

The ENS API now supports exposure notifications between countries, which Burke says is a feature added based on nations that have already launched apps based on the tech (that includes Canada, as of today, as well as some European nations). It’s also now better at using Bluetooth values specific to a wider range of devices to improve nearby device detection accuracy. He also says that they’ve improved the reliability for both apps and debugging tools for those working on development, which should help public health authorities and their developer partners more easily build apps that actually use ENS.

Burke continues that there’s been feedback from developers that they’d like more detail about how ENS works under the covers, and so they’ve published public-facing guides that direct health authorities about test verification server creation, code revealing its underlying workings, and information about what data is actually collected (in a de-identified manner) to allow for much more transparent debugging and verification of proper app functioning.

Google also explains why it requires that an Android device’s location setting be turned on to use Exposure Notifications – even though apps built using the API are explicitly forbidden from also collecting location data. Basically, it’s a legacy requirement that Google is removing in Android 11, which is set to be released soon. In the meantime, however, Burke says that even with location services turned off, no app that uses the ENS will actually be able to see or receive any location data.



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Secret documents from US antitrust probe reveal big tech’s plot to control or crush the competition

Nearly 500 pages of evidence were made public during the House Judiciary’s marathon hearing this week on potential anti-competitive actions by Amazon, Facebook, Google and Apple. We’ve collected them here with added context and an omnibus, searchable version for anyone who’d rather not juggle four dozen documents.

The emails, chat logs and other communications listed here trickled out online as the hearings went on. Many are internal documents that were never meant to be exposed publicly — for instance, Facebook CEO Mark Zuckerberg telling a colleague that “we can likely always just buy any competitive startups” shortly before acquiring Instagram in 2012.

Congressional investigators wield considerable power in compelling the release of such documents, even against the will of the companies, which would almost certainly never provide such self-incriminating information to journalists. As such, these documents contain all manner of useful information, most of it providing insight into the otherwise opaque thinking of executives as their companies made key decisions about growing their businesses — and hint at strategies traditionally employed by monopolies.

While there isn’t anything that could be called a smoking gun, these are not the only evidence the investigation collected, only those it needed to make public for this hearing. Legislators spoke of other documents and also of interviews and testimony that corroborated their allegations, or contradicted companies’ accounts of events.

While there are too many documents to discuss individually, we’ve noted some interesting exchanges we’ve come across in the files for each company. A combined, searchable mega-file of the internal documents can be found at the bottom of this post. It’s not in any particular order, so it’s best to sift through by looking for key terms, key figures and company names.

Amazon

Image Credits: Screenshot via House Judiciary Committee

The documents contain internal communications about Amazon’s pursuit and eventual purchase of Diapers.com, which also came up in the hearing itself. Aggressive price cutting by the former forced the latter out of business, allowing it to be snapped up and integrated. In one document, we see that Amazon discusses setting up special automatic pricing rules that more aggressively undercut Diapers.com prices compared to other sellers of diapers and toys.

Another document shows that Amazon lost in the neighborhood of $200 million in a single quarter during this period, showing that it was willing to take on losses at a scale that the smaller business couldn’t possibly withstand — a classic monopolistic tactic only possible if you command a giant chunk of a market. Rep. Scanlon (D-PA) pushed Amazon CEO Jeff Bezos on this at about the 2 hour 15 minute mark.

Jeff Bezos, spurred by a TechCrunch post, asks what the plan is for Diapers.com’s next play, Soap.com, and receives a summary of the existing plan, which “undercuts the core diapers business for diapers.com,” and “will slow the adoption of soap.com.” This email shows how Amazon acknowledged that it has positioned itself as “the place to sell globally,” particularly with manufacturers from China who wanted direct access to American consumers. A deck of Diapers.com metrics mentions “predatory pricing” and Amazon as very specific threats to their short- and long-term plans.

Regarding Amazon’s purchase of Ring, which might have emerged as a smart home competitor, this document shows senior management discussing being “willing to pay for market position as it’s hard to catch the leader.” Another email offers more context on Amazon’s thoughts on the acquisition of Ring (at the time referred to as Project Darwin) before it went through. Bezos himself says in this exchange that “we’re buying market position — not technology. And that market position and momentum is very valuable.”

Facebook

Image Credits: Screenshot via House Judiciary Committee

In an email exchange from March 2012, the month before Facebook announced it would buy Instagram, Zuckerberg shares a conversation about China’s “strong culture of cloning things quickly.”

In the original conversation, sent to Facebook Product lead Chris Cox and CTO Mike Schroepfer, a high-level Facebook employee describes how they met with the founders of Chinese company RenRen who described how their own company copied apps like Voxer and Pinterest. The author comments that it’s easier for those companies to get products out quickly “since they’re copying other people” and goes on to suggest how a similar strategy could work for Facebook. Forwarding the email to Sheryl Sandberg, Zuckerberg comments “You’ll probably find this interesting and agree.”

Another set of documents captures Mark Zuckerberg’s private courtship of Instagram co-founder Kevin Systrom. Tellingly, a side conversation between Systrom and a former Facebook product VP shows that the Instagram creator was concerned about Zuckerberg going into “destroy mode” if Systrom didn’t agree to sell. There’s also more insight about how Facebook saw the Instagram deal and how the company decided to keep it a separate product.

The Facebook documents also include some conversation about the WhatsApp acquisition, which it nicknames “Project Cobalt,” including the minutes from a board meeting four days before Facebook went public with its acquisition plans. “Ms. Sandberg emphasized that the high concentration of the mobile operating system market — with two providers serving the vast majority of smartphone users around the world — poses a significant strategic threat to [Facebook’s] business…” the minutes state.

 

Apple

Image Credits: Screenshot via House Judiciary Committee

Apple’s isn’t as well-known for crushing competitors as the other three companies, but it certainly likes to wring revenues out of its software partners while maintaining a tight grip on both its hardware and software. Many of the documents focus on Apple’s internal strategies responding to criticism on issues like the right-to-repair controversy and developers unhappy with the obsessive level of control Apple exercises over its products.

The Apple documents also detail how the App Store creator gives preferential treatment to some companies on the commissions it takes. In 2016 emails between Amazon CEO Jeff Bezos and Apple SVP Eddy Cue, Apple looks to have struck a special deal over the Amazon Prime Video app for iOS and Apple TV.

An email exchange back in 2011 also details how Apple mulled raising commissions to 40% for the first year for subscription apps. “I think we may be leaving money on the table if we just asked for about 30% of the first year of sub,” Cue wrote. This didn’t come to pass, but the correspondence does provide insight into some questions about setting its own rules that the company didn’t really have an answer to in the hearing.

Google

Image Credits: Screenshot via House Judiciary Committee

In a confidential internal presentation from 2006, Google raises an alarm about the “orthogonal threat” posed by social networks and other websites with “high entertainment value,” like YouTube.

“… The team developed an opinion that these social networking sites will ultimately represent a threat to our search business as people will spend more time on those sites and ultimately may do most searches from the search boxes available there. They aren’t direct competitors, but they may displace us in end-user time tradeoff.”

The presentation goes on to argue that Google should “own the search box on the entertainment sites” and develop its own social networking solution so those sites don’t win out. That same year, Google announced its landmark acquisition of YouTube.

Other email chains from around the same time capture Google’s internal thinking in the run-up to buying YouTube.

“YouTube’s value to us would be a smart team and a platform we could build from (maybe enough to justify an acquisition on its own), but would we really be able to preserve their community once we start reviewing and pulling copyright or inappropriate content? If anything, that’s likely to cast a poor light on Google,” then-Google Director of Product Hunter Walk wrote, in an interesting moment foreshadowing Google’s current content moderation woes.

After floating a $200 million deal for the company and having YouTube turn up its nose, Google eventually went on to buy the now-ubiquitous video sharing platform for $1.65 billion.

You can read and search through the documents here:

House Antitrust Subcommitte… by TechCrunch on Scribd



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Big tech goes to Congress remotely

This week, the CEOs of Facebook, Apple, Alphabet and Amazon were called before the House’s Antitrust Subcommittee to defend the vast empires they’ve built. Jeff Bezos, Tim Cook, Sundar Pichai and Mark Zuckerberg faced questions about how their business practices propelled them into the market-dominant giants they are today. They lead four of the top six most valuable public companies in existence and are widely regarded as reshaping the consumer world, both within the tech industry and beyond. Watch TechCrunch reporters Taylor Hatmaker, Devin Coldewey and Alex Wilhelm discuss what happened during the hearing and what this might mean for the future of big tech.



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It’s not an Apple Watch, it’s an Oppo Watch

Behold, the Opple Watch. Many have borrowed heavily from Apple’s wearable, but few, if any, have done so as brazenly as Oppo. Sure Fitbit received some guff for the squircle hardware design of its Versa line, but it’s not useful to get too hung up on those vague similarities — there are, notably, relatively few geometrical options for hardware makers looking to move outside the traditional circle watch face.

But based on the press material, the Oppo Watch is — to put it gently — a dead ringer for the best-selling smartwatch. There are some key differences, of course. The first and biggest is the fact that the device runs Wear OS, Google’s oft-neglected wearable operating system. Also of note is the “dual curved screen,” which allows the watch face to monopolize more space on the device, with a 73% screen-to-body ratio on the 45mm version and 65% on the 41mm. Those displays are 1.91 and 1.6 inches, respectively.

There’s a Wi-Fi and LTE version of the larger model, and both feature GPS+GLONASS tracking, along with heart-rate monitoring and sleep tracking. The battery is 430mAh on the big one and 300mAh on the smaller. The former should get around 36 hours of life on a charge, according to the company, charging back up to full capacity in about 75 minutes. There’s also a battery-saver mode that should keep it alive for a few weeks.

The watches are available starting today in select markets. If you’re in the market for a Wear OS watch, you have a lot of choices, all of which are significantly less likely to be mistaken for an Apple Watch.



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Where is voice tech going?

2020 has been all but normal. For businesses and brands. For innovation. For people.

The trajectory of business growth strategies, travel plans and lives have been drastically altered due to the COVID-19 pandemic, a global economic downturn with supply chain and market issues, and a fight for equality in the Black Lives Matter movement — amongst all that complicated lives and businesses already.

One of the biggest stories in emerging technology is the growth of different types of voice assistants:

  • Niche assistants such as Aider that provide back-office support.
  • Branded in-house assistants such as those offered by BBC and Snapchat.
  • White-label solutions such as Houndify that provide lots of capabilities and configurable tool sets.

With so many assistants proliferating globally, voice will become a commodity like a website or an app. And that’s not a bad thing — at least in the name of progress. It will soon (read: over the next couple years) become table stakes for a business to have voice as an interaction channel for a lovable experience that users expect. Consider that feeling you get when you realize a business doesn’t have a website: It makes you question its validity and reputation for quality. Voice isn’t quite there yet, but it’s moving in that direction.

Voice assistant adoption and usage are still on the rise

Adoption of any new technology is key. A key inhibitor of technology is often distribution, but this has not been the case with voice. Apple, Google, and Baidu have reported hundreds of millions of devices using voice, and Amazon has 200 million users. Amazon has a slightly more difficult job since they’re not in the smartphone market, which allows for greater voice assistant distribution for Apple and Google.

Image Credits: Mark Persaud

But are people using devices? Google said recently there are 500 million monthly active users of Google Assistant. Not far behind are active Apple users with 375 million. Large numbers of people are using voice assistants, not just owning them. That’s a sign of technology gaining momentum — the technology is at a price point and within digital and personal ecosystems that make it right for user adoption. The pandemic has only exacerbated the use as Edison reported between March and April — a peak time for sheltering in place across the U.S.



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Thursday, 30 July 2020

Apple says next iPhones will launch later than usual

Users gearing up to buy the latest iPhones are going to have to wait longer than they did last year.

In a call following the release of Apple’s Q3 earnings, the company’s CFO Luca Maestri shared that compared to the September 2019 release of iPhone 11 models, Apple is expecting this year’s supply of new iPhones “to be available a few weeks later.” It’s an exceedingly rare move for the company, which generally refuses to even acknowledge its timeline for releasing new products, even the iPhone, which refreshes annually.

It is not unprecedented for the iPhone’s release to be delayed; in 2017, Apple’s iPhone X was not released until November. The company also often releases different iPhone models on a different release cadence in the weeks following the device announcements.

Apple is expected to release several new models this year integrating 5G network support.

On Thursday, Apple shared quarterly earnings results from the third-quarter which smashed Wall Street expectations, delivering revenue of $59.69 billion, up 11% year-over-year. The coronavirus pandemic hasn’t knocked Apple’s share price or revenue growth, but the admission is one sign that it did halt momentum in its product pipelines in delivering another September release.



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Daily Crunch: Apple beats Q3 expectations

Apple has a strong quarter despite coronavirus, Impossible Foods is coming to Walmart and NASA launches a new Mars rover. Here’s your Daily Crunch for July 30, 2020.

The big story: Apple beats Q3 expectations

Apple’s latest earning report suggests that the company is thriving despite COVID-19, with revenue of $59.69 billion in the third quarter of its fiscal year. That’s significantly higher than the $52.25 billion expected by analysts, and it reflects 11% growth year over year.

This isn’t the first time Apple has reported earnings since coronavirus became a part of our lives, but Q3 was its first quarter to occur entirely during the pandemic.

The company also announced a four-for-one stock split scheduled for the end of August, through which Apple investors will receive three more shares for each share they already own, with single shares becoming correspondingly more affordable.

The tech giants

Amazon says police demands for customer data have gone up — The figures show that in the first half of 2020, Amazon received 23% more subpoenas and search warrants compared to the first half of 2019.

PayPal and Venmo QR Code checkout is coming to 8,200 CVS stores in Q4 — CVS will become the first nationwide retailer to allow customers to pay using either their PayPal or Venmo QR code at the register, without fees.

Google is making autofill on Chrome for mobile more secure — The new autofill experience on mobile will use biometric authentication for credit card transactions.

Startups, funding and venture capital

Impossible Foods starts selling in Walmart and expands distribution of its new sausage product — Impossible Foods will now be available at more than 2,000 Walmart stores across the country.

Rocket launch startup Astra readies for orbital test flight as early as Sunday — The startup only incorporated three years ago, and it’s building its rockets in Alameda, California.

We’ve updated The TechCrunch List with 116 new VCs ready to write first and lead checks into startups — Thanks to reader response and recommendations, the list keeps growing!

Advice and analysis from Extra Crunch

Six leading investors assess the remote-work startup landscape — In our latest VC survey, we try to understand if SaaS fatigue is real and where open-space still exists in the remote-work world.

Four keys to building your startup — Insights from Sequoia’s Jess Lee, Initialized’s Garry Tan, Floodgate’s Ann Miura-Ko and Neo’s Ali Partovi.

Jesus, SaaS and digital tithing — Part 1 of a series on “church tech.”

(Reminder: Extra Crunch is our subscription membership program, which aims to democratize information about startups. You can sign up here.)

Everything else

NASA successfully launches its Mars 2020 Perseverance rover using an Atlas V rocket — The Perseverance rover is equipped with sensors specifically designed to help it find evidence of ancient, microbiotic life on Mars.

CBS All Access adds 3,500 new episodes before rebranding in 2021 — ViacomCBS had previously announced plans to launch an expanded and rebranded version of CBS All Access this summer, to better compete against streaming offerings like Disney+ and HBO Max.

Just 48 hours left on early-bird passes to Disrupt 2020 — Less than 48 hours now!

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.



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Apple says next iPhones will launch later than usual

Users gearing up to buy the latest iPhones are going to have to wait longer than they did last year.

In a call following the release of Apple’s Q3 earnings, the company’s CFO Luca Maestri shared that compared to the September 2019 release of iPhone 11 models, Apple is expecting this year’s supply of new iPhones “to be available a few weeks later.” It’s an exceedingly rare move for the company, which generally refuses to even acknowledge its timeline for releasing new products, even the iPhone, which refreshes annually.

It is not unprecedented for the iPhone’s release to be delayed; in 2017, Apple’s iPhone X was not released until November. The company also often releases different iPhone models on a different release cadence in the weeks following the device announcements.

Apple is expected to release several new models this year integrating 5G network support.

On Thursday, Apple shared quarterly earnings results from the third-quarter which smashed Wall Street expectations, delivering revenue of $59.69 billion, up 11% year-over-year. The coronavirus pandemic hasn’t knocked Apple’s share price or revenue growth, but the admission is one sign that it did halt momentum in its product pipelines in delivering another September release.



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Apple smashes Q3 revenue expectations despite pandemic

COVID-19 isn’t keeping Apple down.

The company smashed Wall Street expectations, delivering Q3 revenue of $59.69 billion, beating down the $52.25 billion analysts had expected. The company also announced earnings per share of $2.58 compared to Wall Street expectation of $2.04 EPS.

Despite the coronavirus pandemic, Apple’s overall revenue was up nearly 11% year-over-year, reflecting the boom that broader tech stocks have seen as of late. The company’s year-over-year revenues were up in every geography it measures and every product category it measures.

Apple’s stock was up as much as 5% in after-hours trading as investors reacted to the earnings release.

“Apple’s record June quarter was driven by double-digit growth in both Products and Services and growth in each of our geographic segments,” said CEO Tim Cook in a statement accompanying the release. “In uncertain times, this performance is a testament to the important role our products play in our customers’ lives and to Apple’s relentless innovation.”

Alongside the news, Apple detailed that they would be doing a four-for-one stock split, indicating that investors who already own one share of Apple stock will receive three more. This doesn’t materially change much for investors, but does ensure that single shares of Apple stock will be more affordable when the stock split is carried out toward the end of August. This isn’t a first for the company; they’ve done it several times, most recently back in 2014.

This was Apple’s first quarterly earnings report that fully felt the damage of COVID-19 and worldwide changes to in-person retail amid wide shelter-in-place mandates by governments. These seismic shifts have clearly not damaged Apple’s stock, which hit an all-time high this month and already appears on its way toward breaking through a $2 trillion market cap.

The company had its first fully remote developer conference earlier this summer, where they debuted the next wave of their device operating systems. The company is expected to release a flurry of new mobile devices in upcoming months, as per their historic device release schedule.

Yesterday, CEO Tim Cook was Zoom-summoned to an antitrust hearing in Washington, D.C. where he was questioned about anti-competitive practices alongside other Big Tech CEOs.



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Big tech crushes Q2 earnings expectations

Today after the bell, Apple, Alphabet, Facebook and Amazon reported their earnings results. Each bested expectations, and all but one are up sharply in after-hours trading.

Coming on the heels of a day’s worth of congressional hearings in which the four companies highlighted competition and downplayed their market position, the results are loud. The group’s collected earnings beats are especially impressive given that they came during a quarter in which the economy contracted, meaning that their combined, relative share of the U.S. economy went up sharply during the period.

Let’s chat about each to collect high-level results, and check in on Apple’s stock-split news that is sure to keep Wall Street talking for days to come.

Apple

Image Credits: TechCrunch

Apple reported Q2 2020 revenue of $59.7 billion, up 11% from the year-ago period. This was ahead of expectations, with the street anticipating $52.25 billion, according to Yahoo Finance averages.

The hardware-and-software giant also reported earnings per share (GAAP, diluted) of $2.58, up 18% from the year-ago quarter. This also beat expectations, with investors expecting a slimmer $2.04, again, according to Yahoo Finance data.

And Cupertino announced that it will split its stock four for one, something that Apple said that will make its “stock more accessible to a broader base of investors.” In the age of fractional-share investing, the move feels somewhat meaningless. The Dow Jones Industrial Average, however, is price-weighted, and Apple is a component, so perhaps that has something to do with the choice.

Apple shares are up 4.7% in after-hours trading, after gaining more than a point during regular hours.

Alphabet

Image Credits: TechCrunch

Alphabet is a slightly more complicated story, with the company actually shrinking on a year-over-year basis, though still besting expectations.

The search giant reported $38.3 billion in revenue in Q2 2020, ahead of an expected result of $37.36 billion. As Alphabet reported $38.9 billion in the year-ago quarter, Alphabet was smaller this year than the last.

The company’s earnings per share also fell, from $14.21 in the year-ago quarter to $10.13 per share (GAAP, diluted). Again, however, that was ahead of an expected result of $8.34. Shares of Alphabet are roughly flat after its report.

Why is its stock down despite beating expectations? Because shrinking is not great, and perhaps because its “Other Bets” business collection posted negative operating income of $1.12 billion in the quarter, a worse result than it recorded in Q2 2019. That’s a big expense.

Amazon

Image Credits: TechCrunch

Amazon had a killer quarter, including revenue of $88.9 billion, up from $63.4 billion in the year-ago quarter, and ahead of an expected result of $81.53 billion.

The company also managed to earn $10.30 per share (GAAP, diluted), far ahead of an expected result of $1.46, per Yahoo Finance figures.

The only possible mark against Amazon was that AWS, the company’s cloud computing service, only grew 29% in the quarter. That was slower than the 33% it recorded during Q1 2020, and, as CNBC notes, was dramatically slower than what Microsoft’s competing Azure product managed when it reported recently.

Still, shares of Amazon are up around 4.9% in after-hours trading, after gaining 0.6% during regular trading.

Facebook

Image Credits: TechCrunch

Facebook’s quarter was a single, extended finger at those trying to nudge the social giant into shaking up its content policies. The company reported $18.7 billion in revenue, up 11% from its year-ago result of $16.9 billion. Investors had expected just $17.4 billion in top-line.

Unsurprisingly, off the back of that revenue beat, Facebook bested earnings per share expectations, reporting $1.80 in per-share profit, up nearly 100% from its year-ago result of $0.91 per share, and far ahead of an expected $1.39.

Facebook shares are up nearly 6.5% in after-hours trading, after gaining about half a point during regular trading.

Summary?

Hot damn, is tech doing better than the rest of the economy as millions are out of work, and Congress can’t figure out if supporting its own population during a global pandemic and economic crisis is, you know, a good idea. These results will do precisely nothing to dampen concern that Big Tech is too big.



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Google is making autofill on Chrome for mobile more secure

Google today announced a new autofill experience for Chrome on mobile that will use biometric authentication for credit card transactions, as well as an updated built-in password manager that will make signing in to a site a bit more straightforward.

Image Credits: Google

Chrome already uses the W3C WebAuthn standard for biometric authentication on Windows and Mac. With this update, this feature is now also coming to Android.

If you’ve ever bought something through the browser on your Android phone, you know that Chrome always asks you to enter the CVC code from your credit card to ensure that it’s really you — even if you have the credit card number stored on your phone. That was always a bit of a hassle, especially when your credit card wasn’t close to you.

Now, you can use your phone’s biometric authentication to buy those new sneakers with just your fingerprint — no CVC needed. Or you can opt out, too, since you’re not required to enroll in this new system.

As for the password manager, the update here is the new touch-to-fill feature that shows you your saved accounts for a given site through a standard Android dialog. That’s something you’re probably used to from your desktop-based password manager already, but it’s definitely a major new built-in convenience feature for Chrome — and the more people opt to use password managers, the safer the web will be. This new feature is coming to Chrome on Android in the next few weeks, but Google says that “is only the start.”

Image Credits: Google

 



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Microsoft’s new Family Safety app offers parental controls across phones, PCs and Xbox

Microsoft’s new screen time and parental controls app, Microsoft Family Safety, is today launching publicly on iOS and Android, following a preview of the experience which had arrived earlier this spring. The app is designed to help parents better understand children’s use of screen time, set limits and create screen time schedules, configure boundaries around web access and track family members’ location, among other things.

The app competes with other parental control technologies, including those built into iOS and Android — the latter of which is also available as a standalone app, called Family Link. Like its competitors, Microsoft Family Safety will work best for those who have already bought into the company’s own ecosystem of products and services. In Microsoft’s case, that includes Windows 10 PCs and Xbox devices, for example.

Also like many screen time apps, Family Safety displays an activity log of how screen time is being used by kids. It can track the hours spent on devices, including Windows computers, phones and Xbox, as well as across websites and apps. It can also show the terms kids are searching for online.

Image Credits: Microsoft

A weekly report is emailed to parents and kids, with the hopes of encouraging discussions around healthy use of screen time. This was already a complicated subject before the pandemic. But now, with kids attending school at home and filling summer downtime with hours in games while parents still try to work without childcare, it has grown to be even more complicated.

Initially, parents may have just given up on screen time altogether, grateful for anything that gave them moments of peace. But with staying at home becoming a new normal, many families are now reconsidering what amount of screen time is healthy and how much is too much.

With the new app, parents can set screen time limits that apply across devices — including Xbox. These limits can be narrowly configured to allow for access to educational apps that facilitate online learning, while limiting other types of screen time — like gaming, for instance. When kids run out of time, they can ask for more and parents can choose whether or not to grant it.

Meanwhile, the web filtering aspects of the new app take advantage of Microsoft’s newer browser, Microsoft Edge, across Windows, Xbox and Android. The app will allow parents to set search filters and block mature content. Other content controls will notify parents if the child tries to download a mature game or app from the Microsoft Store, as well.

Image Credits: Microsoft

Parents also can control purchases by granting approval to kids’ requests, so there won’t be surprise bills later.

Plus, the app’s built-in location sharing means families can skip downloading additional family locator apps, like Life360, for access to basic location-tracking features — like those that show family members on a map, and lets you save favorite locations, like “Home.”

Image Credits: Microsoft

Since its preview period, Microsoft has expanded the app’s capabilities to include a handful of new features, including one that lets you block and unblock specific apps, a location clustering feature and an expanded set of options for granting more screen time (e.g. 15 or 30 minutes, 1, 2 or 3 hours, etc.). Accessibility options were also updated and improved, including improved visual contrast for low-vision users and additional context for screen readers.

You’ll note, however, that some of Family Safety’s experiences don’t fully extend to iOS and Android, like purchase controls and web filtering. On iOS, the app can’t even track screen time usage, as Apple makes no API available for this, even after launching its own screen time service and shutting down competing apps.

That’s due to how other platforms have their own operating systems and ecosystems locked down to encourage customers to only buy and use their devices. Unfortunately, that means families that have devices from a variety of vendors — like iPhone users who also game on Xbox, or Android users whose computer is a Mac, for instance — don’t have simple tools that let them manage everything from one place.

Microsoft says it will soon roll out two new features to Family Safety following its launch. These include location alerts and driver safety (e.g. aimed at teen drivers), and will be a part of a paid Microsoft 365 Family Subscription.

The new Family Safety app is rolling out now for iOS and Android as a free download. You may not be able to immediately access the app due to its phased rollout, but should sometime this week.



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Telegram hits out at Apple’s app store ‘tax’ in latest EU antitrust complaint

Apple has another antitrust charge on its plate. Messaging app Telegram has joined Spotify in filing a formal complaint against the iOS App Store in Europe — adding its voice to a growing number of developers willing to publicly rail against what they decry as Apple’s app “tax”.

A spokesperson for Telegram confirmed the complaint to TechCrunch, pointing us to this public Telegram post where founder, Pavel Durov, sets out seven reasons why he thinks iPhone users should be concerned about the company’s behavior.

These range from the contention that Apple’s 30% fee on app developers leads to higher prices for iPhone users; to censorship concerns, given Apple controls what’s allowed (and not allowed) on its store; to criticism of delays to app updates that flow from Apple’s app review process; to the claim that the app store structure is inherently hostile to user privacy, given that Apple gets full visibility of which apps users are downloading and engaging with.

This week Durov also published a blog post in which he takes aim at a number of “myths” he says Apple uses to try to justify the 30% app fee — such as a claim that iOS faces plenty of competition for developers; or that developers can choose not to develop for iOS and instead only publish apps for Android.

“Try to imagine Telegram or TikTok as Android-only apps and you will quickly understand why avoiding Apple is impossible,” he writes. “You can’t just exclude iPhone users. As for the iPhone users, the costs for consumers to switch from an iPhone to an Android is so high that it qualifies as a monopolistic lock-in” — citing a study done by Yale University to bolster that claim.

“Now that anti-monopoly investigations against Apple have started in the EU and the US, I expect Apple to double down on spreading such myths,” Durov adds. “We shouldn’t sit idly and let Apple’s lobbyists and PR agents do their thing. At the end of the day, it is up to us – consumers and creators – to defend our rights and to stop monopolists from stealing our money. They may think they have tricked us into a deadlock, because we’ve already bought a critical mass of their devices and created a critical mass of apps for them. But we shouldn’t be giving them a free ride any longer.”

The European Commission declined to comment on Telegram’s complaint.

We also reached out to Apple for comment but the company also declined to provide an on the record statement regarding Telegram’s complaint. A spokesperson did point to a piece of analyst research, from earlier this year, which found iOS had a marketshare of 15% vs Android’s 85%. They also flagged a separate analyst report, which looks at commission rates charged by app and digital content stores and marketplaces — suggesting this shows that rates charged for similar types of stores are generally also around 30%.

So the company’s overarching argument against ‘app tax’ complaints continues to be the claim that: A) Apple can’t have monopoly power, given its relatively small mobile OS marketshare (vs Android); and B) the App Store fee is fair because it’s basically the same as everyone else charges. (On the latter point it’s true Google also takes a 30% cut via the Play Store. However the Android platform lets users sideload apps; whereas, on iOS, users would have to jailbreak their device to get the same level of freedom to freely install apps of their choice).

Apple’s arguments are also now being actively looked into by EU regulators. Last month the Competition Commission announced it’s investigating Apple’s iOS store (and Apple Pay) — saying a preliminary probe of the store had identified concerns related to conditions and restrictions applied by the tech giant.

Specifically vis-a-vis the App Store, the Commission said it’s looking at Apple’s mandatory requirement that developers use its proprietary in-app purchase system, and at restrictions it applies on the ability of developers to inform iPhone and iPad users of alternative cheaper purchasing possibilities outside of the App Store.

The investigation by EU regulators is just the latest in a series of major big tech antitrust probes under the bloc’s current competition chief, Margrethe Vestager — who has also been digging into Amazon and Facebook business practices in recent years, as well as hitting Google with a series of record-breaking antitrust fines.

Over in the US, meanwhile, lawmakers are also actively grappling with competition concerns that have long been attached to a number of tech giants — and are being exacerbated by the pandemic concentrating platform power. Apple is one of the tech giants of concern, though not, seemingly, top of US lawmakers’ target list.

Yesterday, a hearing of the House Antitrust Subcommittee took testimony from four big tech CEOs: Amazon’s Jeff Bezos, Apple’s Tim Cook, Facebook’s Mark Zuckerberg and Google’s Sundar Pichai — with Pichai, Bezos and Zuckerberg getting the most questions from lawmakers.

Cook did face a number of questions around how the company operates the App Store, though — including about the commission it charges developers and a specific line of enquiry on why it had removed rival screen time apps. Asked whether Apple could ever raise its 30% take on app subscriptions Cook sought to sidestep the question, saying the fee had remained unchanged since the launch of the store.

He then followed up by arguing Apple faces huge competition for developers — citing alternatives platforms such as Windows and Xbox as also fiercely vying for developers, and likening the competition to attract developers as akin to “a street fight for market share”.

The contention from complainants like Spotify and Telegram is that Cook’s claim of Apple facing fierce competition for developers’ wares, from its position as the world’s second largest smartphone OS by marketshare, does not stand up to scrutiny. But it’ll be up to EU regulators to determine how to define the market for smartphone apps and, flowing from that, whether they identify harm or not.



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Telegram hits out at Apple’s app store ‘tax’ in latest EU antitrust complaint

Apple has another antitrust charge on its plate. Messaging app Telegram has joined Spotify in filing a formal complaint against the iOS App Store in Europe — adding its voice to a growing number of developers willing to publicly rail against what they decry as Apple’s app “tax”.

A spokesperson for Telegram confirmed the complaint to TechCrunch, pointing us to this public Telegram post where founder, Pavel Durov, sets out seven reasons why he thinks iPhone users should be concerned about the company’s behavior.

These range from the contention that Apple’s 30% fee on app developers leads to higher prices for iPhone users; to censorship concerns, given Apple controls what’s allowed (and not allowed) on its store; to criticism of delays to app updates that flow from Apple’s app review process; to the claim that the app store structure is inherently hostile to user privacy, given that Apple gets full visibility of which apps users are downloading and engaging with.

This week Durov also published a blog post in which he takes aim at a number of “myths” he says Apple uses to try to justify the 30% app fee — such as a claim that iOS faces plenty of competition for developers; or that developers can choose not to develop for iOS and instead only publish apps for Android.

“Try to imagine Telegram or TikTok as Android-only apps and you will quickly understand why avoiding Apple is impossible,” he writes. “You can’t just exclude iPhone users. As for the iPhone users, the costs for consumers to switch from an iPhone to an Android is so high that it qualifies as a monopolistic lock-in” — citing a study done by Yale University to bolster that claim.

“Now that anti-monopoly investigations against Apple have started in the EU and the US, I expect Apple to double down on spreading such myths,” Durov adds. “We shouldn’t sit idly and let Apple’s lobbyists and PR agents do their thing. At the end of the day, it is up to us – consumers and creators – to defend our rights and to stop monopolists from stealing our money. They may think they have tricked us into a deadlock, because we’ve already bought a critical mass of their devices and created a critical mass of apps for them. But we shouldn’t be giving them a free ride any longer.”

The European Commission declined to comment on Telegram’s complaint.

We also reached out to Apple for comment but the company also declined to provide an on the record statement regarding Telegram’s complaint. A spokesperson did point to a piece of analyst research, from earlier this year, which found iOS had a marketshare of 15% vs Android’s 85%. They also flagged a separate analyst report, which looks at commission rates charged by app and digital content stores and marketplaces — suggesting this shows that rates charged for similar types of stores are generally also around 30%.

So the company’s overarching argument against ‘app tax’ complaints continues to be the claim that: A) Apple can’t have monopoly power, given its relatively small mobile OS marketshare (vs Android); and B) the App Store fee is fair because it’s basically the same as everyone else charges. (On the latter point it’s true Google also takes a 30% cut via the Play Store. However the Android platform lets users sideload apps; whereas, on iOS, users would have to jailbreak their device to get the same level of freedom to freely install apps of their choice).

Apple’s arguments are also now being actively looked into by EU regulators. Last month the Competition Commission announced it’s investigating Apple’s iOS store (and Apple Pay) — saying a preliminary probe of the store had identified concerns related to conditions and restrictions applied by the tech giant.

Specifically vis-a-vis the App Store, the Commission said it’s looking at Apple’s mandatory requirement that developers use its proprietary in-app purchase system, and at restrictions it applies on the ability of developers to inform iPhone and iPad users of alternative cheaper purchasing possibilities outside of the App Store.

The investigation by EU regulators is just the latest in a series of major big tech antitrust probes under the bloc’s current competition chief, Margrethe Vestager — who has also been digging into Amazon and Facebook business practices in recent years, as well as hitting Google with a series of record-breaking antitrust fines.

Over in the US, meanwhile, lawmakers are also actively grappling with competition concerns that have long been attached to a number of tech giants — and are being exacerbated by the pandemic concentrating platform power. Apple is one of the tech giants of concern, though not, seemingly, top of US lawmakers’ target list.

Yesterday, a hearing of the House Antitrust Subcommittee took testimony from four big tech CEOs: Amazon’s Jeff Bezos, Apple’s Tim Cook, Facebook’s Mark Zuckerberg and Google’s Sundar Pichai — with Pichai, Bezos and Zuckerberg getting the most questions from lawmakers.

Cook did face a number of questions around how the company operates the App Store, though — including about the commission it charges developers and a specific line of enquiry on why it had removed rival screen time apps. Asked whether Apple could ever raise its 30% take on app subscriptions Cook sought to sidestep the question, saying the fee had remained unchanged since the launch of the store.

He then followed up by arguing Apple faces huge competition for developers — citing alternatives platforms such as Windows and Xbox as also fiercely vying for developers, and likening the competition to attract developers as akin to “a street fight for market share”.

The contention from complainants like Spotify and Telegram is that Cook’s claim of Apple facing fierce competition for developers’ wares, from its position as the world’s second largest smartphone OS by marketshare, does not stand up to scrutiny. But it’ll be up to EU regulators to determine how to define the market for smartphone apps and, flowing from that, whether they identify harm or not.



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What’s ahead for no-code and low-code startups?

Since The Exchange last checked in on the world of low- and no-code startup funding, several more interesting rounds in the niche have bubbled up.

This week, TechCrunch covered a startup called Hevo raising $8 million, and Paragon, which raised a $2.5 million seed round. Hevo is a “data pipeline startup” that helps “clients’ employees to integrate data from more than 150 different sources — including enterprise software from Salesforce and Oracle  without requiring a technical background, we reported.

Paragon, part of Y Combinator’s Winter 2020 batch, is a developer productivity-focused service that “makes it easier for non-technical people to be able to build out integrations using our visual workflow editor” according to its co-founder Brandon Foo. Paragon wants to “bring the benefits of low code to product and engineering teams and make it easier to build products without writing manual code for every single integration” to help “streamline the product development process,” Foo added.

And there are more rounds worth highlighting in the space since we last looked, like $4 million for Enduvo (no-code AR/VR), a $3.45 million extension for the fast-growing Turbo Systems (a no-code “engagement platform”), and a seed round for CloudWorx (no-code IoT), among others.

The trend that we noted last week that no-code and low-code startups are raising lots of capital is still hot.

But startups aren’t the only companies working in this space: Apple has long had a foot in the domain via its subsidiary Claris, which rebranded to that name last year after running under the FileMaker moniker. At the time, Claris CEO Brad Freitag told TechCrunch that his company’s vision was to make “powerful technology accessible to everyone.”

That wasn’t merely cliché: Claris’ best-known product, FileMaker, helps users build low-code apps, and its second product is called Connect, a service that helps users link APIs using low-code tooling.

Given that Claris has been in the no-code, low-code space for longer than most, TechCrunch caught up with Freitag again to chat about recent growth in the market category, what he thinks of the low-code terminology, and, of course, his take on startups in the niche.

The growth of no-code and low-code



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Google’s “no choice” screen on Android isn’t working, says Ecosia — querying the EU’s approach to antitrust enforcement

Google alternative Ecosia is on a mission to turn search clicks into trees. The Berlin based not-for-profit reached a major milestone earlier this month, having used ad revenue generated by users of its privacy-sensitive search engine to plant more than 100 million trees across 25 countries worldwide — targeted at biodiversity hotspots.

However these good feels have been hit hard by the coronavirus pandemic. Ecosia has seen its monthly revenues slashed by half since COVID-19 arrived in Europe, with turnover falling from €2.6M in February to just €1.4M in June. It’s worried that its promise of planting a tree every 0.8 seconds is at risk.

It has also suffered a knock to regional visibility as a result of boycotting an auction process that Android OS maker Google has been running throughout this year, as a response to a 2018 Commission antitrust decision that found the tech giant had violated EU competition rules in how it operates the smartphone platform — including via conditions placed on phone makers to pre-load its own services (like Google search) as device defaults.

An auction process now determines which rival search engines appear on a search ‘choice screen’ Google began showing to Android users in Europe in the wake of the Commission decision. Currently, Google offers three paid slots via the auction to non-Google search engines. Android users setting up a new device always see Google’s own search engine as one of the four total options.

The tech giant’s rivals have consistently argued this ‘pay to play’ model is no remedy for its anti-competitive behavior with Android, the world’s dominant smartphone OS. Although most (including DuckDuckGo) felt forced to participate in its auction process from the get-go. Forgoing the most prominent route to the Android search market isn’t exactly a luxury most businesses could afford.

Ecosia, a not-for-profit, was the last major hold out. But now it says it’s been forced to end its boycott in a bid to remain competitive in the region. This means it will participate in the next auction round for the Android choice screen — scheduled for the beginning of Q4. If it wins any per country slots it will appear as a search choice option to those Android users in future, though likely not til next year given the length of the auction process.

It remains highly critical of Google’s pay-to-play model, arguing it’s no remedy for the antitrust violations identified by the Commission. It also laments that EU lawmakers are taking a ‘wait and see’ approach to determining whether Google’s ‘remedy’ is actually restoring competition, given all the evidence to the contrary.

“The main reason why we boycotted the auction is because we think it’s highly unfair and anticompetitive,” says Ecosia CEO Christian Kroll, speaking to TechCrunch via video chat. “Not only do we think that fair competition shouldn’t be sold off in an auction but also the way the auction is designed basically makes sure that only the least interesting options can win.

“Since we have a business model where we use most of our revenues to plant trees we basically can’t really win in an auction model. If you’re already a search engine that’s quite well known… then you have a lot of cannibalization effects through this screen. So we’re basically paying for traffic that we would get for free anyway… So it’s just super unfair and anticompetitive.”

Kroll expresses emphatic surprise that the Commission didn’t immediately reject Google’s auction model for the choice screen — saying it seems as if they’ve learned nothing from the EU’s earlier intervention against Microsoft’s tying of its Internet Explorer browser with its dominant desktop OS, Windows. (In that case the saga ended after Microsoft agreed to implement a ballot screen offering a choice of up to 12 browsers, which paved the road for Google to later gain share with its own Chrome browser.)

For a brief initial period last year Google did offer a fee-less choice screen in Europe, pushing this out to existing Android devices — with search rivals selected based on their market popularity per country (which, in some markets, included Ecosia).

However the tech giant said then that it would be “evolving” its implementation over time. And a few months later an auction model was announced as incoming for new Android devices — with that ‘pay-to-play’ approach kicking off at the start of this year.

Search rivals including DuckDuckGo and Qwant immediately cried foul. Yet the response from the Commission has been to kick the can — with regulators offering platitudes that said they would “closely monitor”. They also claimed to be “committed to a full and effective implementation of the decision”.

However the missing adjective in that statement is ‘fast’. Google rivals would argue that for a remedy to be effective it needs to happen really fast, like now — or, for some of them, the risk really is going out of business. After all, the Commission’s Android antitrust decision (which, yes, Google is appealing) already dates back two full years

“I find it very surprising that the European Commission hasn’t rejected [Google’s auction model] from the start because some of the key principles from what made the choice screen successful in the Microsoft case have just been completely disregarded and been turned around by Google to turn the whole concept of a choice screen to their advantage,” says Kroll. “We’re not even calling it the ‘choice screen’ internally, we just call it the ‘auction screen’. And since we’re now stopping to boycott we call it the ‘no choice screen’.”

“It’s Google’s way to give the impression that there’s free choice but there is no free choice,” he adds. “If Google’s objective here would be to create choice for the user then they would present the most interesting options, which are the search engines with the highest marketshares — so definitely us, DuckDuckGo and maybe some other players as well. But that’s not what they’re trying to do.”

Kroll points out that another German search rival to Google, Cliqz, had to pull the plug on its anti-tracking alternative at the start of this year — meaning there’s now one less homegrown anti-tracking rival to Google in play. And while Ecosia feels it has no choice but to participate in Google’s auction game Kroll says it also can’t know whether or not participating will result in Ecosia overpaying Google for leads that then mean it generates less revenue and can’t plant as many trees… Or, well, any trees if the worst were to happen.

(NB: Kroll was speaking to TechCrunch ahead of signing an NDA that Google requires participants of the auction to sign which puts a legal limit on what they can say about the process once they’re involved — which, in turn, is a problematic element that another European search rival, Qwant, has also complained is unfair… )

“We don’t have any choice left, other than to participate,” adds Kroll. “Because we want to have access to the Android platform. So basically Google has successfully bullied everyone to play to its own rules — and it’s a game where Google is not only the referee but also they get a free ticket and they are also players…

“Somehow Google magically convinced the public but I think also the European Commission that they need to generate revenue in an auction because they have so many costs through the Android development and so on. It is of course true that they have costs… but they are also generating massive profit through the deals that they then make with the device makers and those profits are not at all shared.”

Kroll points out that Google shells out a (reported) $12BN per year to be the default search engine in Safari on Apple’s iOS platform — even as it pays nothing to get in front of the vast majority of mobile searchers’ eyeballs via Android (and does the same with Chrome).

“If they would pay the same amount of money for those platform they would soon be bankrupt,” he argues. “So they are getting all this for free and they are also getting other benefits for free — like having the Play Store preinstalled, like having Google Maps preinstalled, YouTube preinstalled and so on — which are all revenue sources. But they’re not sharing any of those revenue. They just try to outsource all of the costs that they have to their competitors, which is I think very unfair.”

While Alphabet, Google’s parent entity, doesn’t break out Google Play revenue specifically from within a generic “advertising” bucket when it reports its financials, data from SensorTower for the first half of 2020 suggests it generated $17.3BN in Play Store revenue alone over this six-month period, up 21% year-over-year. And Play is just one of the moneyspinners Google derives via ‘free’ Android.

Since the Commission’s antitrust 2018 decision against Android Kroll argues that nothing has changed for search competitors like Ecosia which are trying to offer consumers a more interesting value exchange for their clicks.

“What Google is doing very successfully is they’re just playing on time,” he suggests. “Our competitor, Cliqz, already went bankrupt because of that. So the strategy seems to work really well for Google. And we also can’t afford to lose access to those platforms… I really hope that the European Commission will actually do something about this because it has been done successfully in the Microsoft case and we just need exactly the same.”

Kroll also flags DuckDuckGo’s design suggestions for “a fair choice screen” — which we covered here last year but which Google (and the Commission) have so far simply ignored.

He suspects regulators are waiting to see how the market looks in another year or more. But of course by then it may be too late to save more alternative search engines from a Cliqz-style demise, thereby further strengthening Google’s position. Which would obviously be the opposite of an antitrust remedy.

Commissioner Margrethe Vestager already conceded last year that another of her interventions against the tech giant — the Google AdSense antitrust case — is an example of “enforcement that hasn’t succeeded because it has failed to restore competition”. So if she’s not careful her record on failed remedies could dent her high profile reputation for being an antitrust chief who’s at least willing to take on tech giants. Where competition is concerned, it must be all about outcomes — or what are you even doing as claimed law ‘enforcers’?

“I always fear that the point might come when big corporates are more powerful than our public institutions and I’m wondering if this point isn’t already reached,” adds Kroll, positing that it’s not clear whether the EU — as an economic and political project now facing plenty of its own issues — will have enough resilience to be able to enforce its own competition law in the near future. So really his key point is: If not now, when? (Or, well, how?)

It’s certainly true that there’s a growing disconnect between what the Commission is saying around competition policy and digital markets — where it’s alive to the critique that regulatory interventions need to be able to move much faster if they’re to prevent monopoly power irreversibly tipping these markets (it’s currently consulting on whether to give itself greater powers of intervention) — and its hands-off approach to how to remedy market failure. tl;dr there’s no effective enforcement without effective remedies. So dropping the ball after the fact of a decision really defeats the whole operation.

Vestager clearly recognizes there’s a problem in the digital context — telling the EU parliament last year: “We have to consider remedies that are much more far reaching”. (Albeit, still not committing to having much more far reaching remedies.) Yet in parallel she preaches ‘wait and see’ as her overarching philosophy — a policy ‘push-pull’ which seems to be preventing the unit from even entertaining taking on a more agile, active and iterative role in supporting markets towards actual restoration of competition. At least not before a lengthy consultation exercise which further kicks the can,

If EU lawmakers can’t learn the lessons from their own relatively recent digital antitrust history (Microsoft tying IE to Windows) to effectively enforce what is a pretty straightforwardly similar antitrust case (Google tying search & its other services to Android), you have to question why they think they need new antitrust tools to properly tackle digital monopolies now. Given they don’t seem able to effectively wield the tools they’ve already got.

It does rather look increasingly like the current crop of EU regulators have lost conviction — and/or fallen prey to risk aversion — in the face of platform power moves. (To wit: There are whispers the Commission is preparing to wave through Google’s acquisition of Fitbit, on paper-thin promises from Google, despite major concerns raised about privacy and increased data consolidation — which, if true, would again mean the Commission ignoring its own recent history of naively swallowing other similar tech giant claims.)

“My feeling is, what has happened in the Microsoft case… there was just somebody in the Commission crazy enough to say this is what the decision is and you have to do it… And maybe it just takes those kind of guts. That’s then maybe a political question. Is Vestager willing to really pick those battles?” asks Kroll.

“My feeling is if people really understand the situation then they would care but you actually need to do a little bit of explaining that it’s not good to have a dominant player that is in such an important sector like search, and that is basically shutting down the market for everybody else.”

Asked what his message is for the US lawmakers now actively eyeing antitrust concerns around Google — and indeed much of big tech — Kroll says: “I’m a fan of competition and I also admire Google; I think Google is a very clever company but I think there is a point reached where there’s so much concentration of power that it gets dangerous for society… We’ve been suffering quite a lot from all the dominance that Google has in the various sectors. There are just things that Google are doing that are obviously anticompetitive.”

One specific thing he suggests regulators take a close look at is how much money Google pays Apple to be the default search option on Safari. “It’s paying more money than it can actually afford to win the Safari search volume — that I think is very anticompetitive,” he argues. “They already own two-thirds of the market and they basically buy whatever’s left over so that they can just cement their dominance.

“The regulators should have a very close look at that and disallow Google to participate in any of those bids for default positions in other browsers in the future. I think that would even be beneficial for browsers because in the long term there would finally be competition for those spots again. Currently Google’s just winning them because they’re running out of options and there are not many other search providers left to choose from.”

He also argues they need to make Google repair “some of the damage they’ve done” — i.e. as a result of unfairly gaining marketshare — by enforcing what he calls “a really fair choice screen”; non-paid and based on relevance for users. And by doing so on Android and Chrome devices. 

“I think until a year ago if you visited Google.com with your Safari browser or Firefox browser then Google would recommend to install Chrome. And for me that’s a clear abuse of one dominant position to support another part of your company,” he argues. “Google needs to repair that and that needs to happen very quickly — because otherwise other companies might [go out of business].”

“We’re still doing okay but we have been hit heavily by corona and we have a huge loss in revenue. Other companies might be hit even worse, I don’t know. And we don’t have the same deep pockets that the big players have. So other companies might disappear if nothing’s done soon,” he adds. 

We reached out to Google and the European Commission for comment.

A Google spokesperson pointed us to its FAQ about the auction. In further remarks which they specified could not be directly quoted they claimed an auction is a fair and objective method of determining how to fill available slots, adding that the revenue generated via the auction helps Google continue to invest in developing and maintaining Android.

While a spokeswoman for the Commission told us it has been “discussing” the choice screen mechanism with Google, following what she described as “relevant feedback from the market, in particular in relation to the presentation and mechanics of the choice screen and to the selection mechanism of rival search providers”.

The spokeswoman also reiterated earlier comments, that the Commission is continuing to monitor Google’s choice screen implementation and is “committed to a full and effective implementation of the decision”.

However a source familiar with the matter said EU lawmakers view paid premium placement for a few cents as far superior to what Google was offering rivals before — i.e. no visibility at all — and thus take the view that that something is better than nothing.



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