Some iOS users report that 11.4 update triggers excessive battery drain

iOS users have been reporting problems with excessive battery drain after updating to iOS 11.4.

On Sunday, 9to5Mac reported on a raft of posts on Apple forums complaining about excessive battery drain since updating. ZDNet also flagged complaints around the issue early last month.

The update to Apple’s mobile operating system was released at the end of May, adding support for Messages in iCloud, plus some media and entertainment features, such as AirPlay 2 and support for two HomePod speakers to work as a stereo pair.

Safe to say, radically reduced battery life was not among the listed additions.

This TC writer also noticed an alarming depreciation in battery performance after updating to iOS 11.4 at the end of last month — with the battery level dropping precipitously even when the handset was left untouched doing nothing.

Looks like updating to iOS 11.4 has decimated iPhone battery life

— Natasha (@riptari) June 30, 2018

We reached out to Apple immediately after noticing the problem — but the company has not responded to multiple requests for comment.

Judging by forum complaints, other iOS users have also found that updating to iOS 11.4 impacts the standby battery life of their device.

In my case checking the (beta) battery health feature in the iPhone settings threw no light on the abnormal performance, with maximum capacity reported as a (healthy sounding) 91%, as well a claim that “normal” peak performance was supported.

The ‘battery usage’ report that’s built into iOS also seemed unable to shed any light on what was causing the battery to drain so fast — listing an app that had been used prior to the previous charge as responsible for the largest chunk of usage. So evidently not identifying the real culprit.

In the end, rebooting my affected iPhone seemed to improve the battery drain issue. Though I can’t be sure whether or not the device has taken a small hit to battery performance as a consequence of the iOS update.

In the middle of writing this report, an additional update — iOS 11.4.1 — has been pushed out by Apple, though it’s not clear whether this explicitly fixes the battery drain issue or not. Battery drain is not listed among the bugs iOS 11.4.1 addresses. But, either way, it’s worth updating in case it helps.

Battery and performance issues have been something of a recurring problem for Apple’s iOS devices in recent years. Again in my case, my affected iPhone 6S only had its battery replaced under an Apple free battery replacement program last year — ironically as a result of a battery fault that caused unexpected shutdowns — so really the battery should have a decent amount of life left in it still.

And as (bad) luck would have it, the iPhone 5 I owned prior to this was also affected by an earlier Apple battery fault. So this is the third battery-related problem to strike the two iPhones I’ve owned over the past five years. Which is certainly unfortunate.

That said, two handsets lasting five years is a testament to Apple’s otherwise lasting build quality. (Albeit, this Samsung-branded portable battery pack has been the unsung workhorse hero stepping in when the batteries conked out, as TC colleagues can also testify…)

Meanwhile after more user complaints last year Apple was forced to apologize for not being more transparent with customers about how it handles performance on iOS devices with older batteries — clarifying that its software in fact slows down the maximum performance of iPhones with older batteries as a power management technique to avoid unexpected shutdowns.

The company has faced lawsuits and regulatory scrutiny as a result of this throttling of device performance.

Although it also quickly offered discounted $29 battery replacements to iPhone owners with an iPhone 6 (or later) whose battery “needs to be replaced” — as well as promising to add controls to iOS to enable users to switch off the feature if they choose.

For its forthcoming iOS 12 update — which was trailed at WWDC, and is due out this fall — Apple says the release will “double down” on performance, slating a slew of refinements, bug fixes and optimizations incoming. So, hopefully, any lurking battery and performance gremlins will soon be kicked into touch.

In the meanwhile, update. And reboot.

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With Lockbox and Notes, Mozilla launches its first set of mobile Test Pilot experiments

Mozilla’s Test Pilot program for Firefox has long been the organization’s way to trial some of its more experimental ideas for new browser features. Now it’s expanding this program to include mobile apps, too, with the launch Firefox Lockbox, of a password manager for iOS, and Notes by Firefox, a note-taking app for Android.

Both apps have a connection to Firefox (hence their names), but we’re not talking about Firefox plugins here. These are stand-alone apps that sync with Firefox on the desktop and mobile and share its branding.

Lockbox gives you access to passwords you’ve saved in Firefox and then lets you use them in their respective apps (think Twitter or Instagram). To unlock the app, you can use Face ID or your fingerprint.

If you’re not a Firefox user, you probably won’t get a lot of value out of Lockbox, but if you are, then this now allows you to use Firefox’s native password manager instead of a third-party app. That’s a smart move by Mozilla, which doesn’t necessarily have a lot of market share for its browser on iOS but still wants to keep iOS users involved in its ecosystem.

Notes by Firefox does exactly what you think it does. It’s a note taking app for Android that stores your encrypted notes and syncs them between your phone and the browser. If this sounds a bit familiar, that’s probably because the Notes browser plugin itself is a Test Pilot experiment that launched back in 2017. Now Mozilla is complementing it with a mobile app. Notes in the browser offers all the basic note-taking features you’d want (with support for Markdown if that’s your thing), though we are talking about pretty basic functionality here. Don’t expect a Microsoft Onenote or a similarly fully-featured service.

Firefox launches side-by-side browsing and a theme editor as Test Pilot experiments

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InVision mobile app updates include studio features and desktop to mobile mirroring

InVision, the software a service challenger to Adobe’s design dominance, has just released a new version of its mobile app for iOS and is beta-testing new features for Android users as it tries to bring additional functionality to designers on-the-go.

The new app tools feature “studio mirroring” for reviews of new designs directly on mobile devices, so that designers can see design changes to applications made on the desktop display on mobile in real time.

The mirroring feature works by scanning a QR code on a mobile device which lets users view design changes and test user experiences immediately.

The company is also bringing its Freehand support — which allows for collaborative commenting on design prototypes to tablets so teams can comment on the fly, the company said.

The tools will give InVision another arrow in its quiver as it tries to take on other design platforms (notably the 100 pound gorilla known as Adobe) and are a useful addition to a service that’s trying to woo the notoriously fickle design community with an entire toolkit.

As we wrote in May when the company launched its app store:

While collaboration is the bread and butter of InVision’s business, and the only revenue stream for the company, CEO and founder Clark Valberg feels that it isn’t enough to be complementary to the current design tool ecosystem. Which is why InVision launched Studio in late 2017, hoping to take on Adobe and Sketch head-on with its own design tool.

Studio differentiates itself by focusing on the designer’s real-life workflow, which often involves mocking up designs in one app, pulling assets from another, working on animations and transitions in another, and then stitching the whole thing together to share for collaboration across InVision Cloud. Studio aims to bring all those various services into a single product, and a critical piece of that mission is building out an app store and asset store with the services too sticky for InVision to rebuild from Scratch, such as Slack or Atlassian.

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Digging deeper into smart speakers reveals two clear paths

In a truly fascinating exploration into two smart speakers – the Sonos One and the Amazon Echo – BoltVC’s Ben Einstein has found some interesting differences in the way a traditional speaker company and an infrastructure juggernaut look at their flagship devices.

The post is well worth a a full read but the gist is this: Sonos, a very traditional speaker company, has produced a good speaker and modified its current hardware to support smart home features like Alexa and Google Assistant. The Sonos One, notes Einstein, is a speaker first and smart hardware second.

“Digging a bit deeper, we see traditional design and manufacturing processes for pretty much everything. As an example, the speaker grill is a flat sheet of steel that’s stamped, rolled into a rounded square, welded, seams ground smooth, and then powder coated black. While the part does look nice, there’s no innovation going on here,” he writes.

The Amazon Echo, on the other hand, looks like what would happen if an engineer was given an unlimited budget and told to build something that people could talk to. The design decisions are odd and intriguing and it is ultimately less a speaker than a home conversation machine. Plus it is very expensive to make.

Pulling off the sleek speaker grille, there’s a shocking secret here: this is an extruded plastic tube with a secondary rotational drilling operation. In my many years of tearing apart consumer electronics products, I’ve never seen a high-volume plastic part with this kind of process. After some quick math on the production timelines, my guess is there’s a multi-headed drill and a rotational axis to create all those holes. CNC drilling each hole individually would take an extremely long time. If anyone has more insight into how a part like this is made, I’d love to see it! Bottom line: this is another surprisingly expensive part.

Sonos, which has been making a form of smart speaker for fifteen years, is a CE company with cachet. Amazon, on the other hand, sees its devices as a way into living rooms and a delivery system for sales and is fine with licensing its tech before making its own. Therefore to compare the two is a bit disingenuous. Einstein’s thesis that Sonos’ trajectory is troubled by the fact that it depends on linear and closed manufacturing techniques while Amazon spares no expense to make its products is true. But Sonos makes speakers that work together amazingly well. They’ve done this for a decade and a half. If you compare their products – and I have – with competing smart speakers an non-audiophile “dumb” speakers you will find their UI, UX, and sound quality surpass most comers.

Amazon makes things to communicate with Amazon. This is a big difference.

Where Einstein is correct, however, is in his belief that Sonos is at a definite disadvantage. Sonos chases smart technology while Amazon and Google (and Apple, if their HomePod is any indication) lead. That said, there is some value to having a fully-connected set of speakers with add-on smart features vs. having to build an entire ecosystem of speaker products that can take on every aspect of the home theatre.

On the flip side Amazon, Apple, and Google are chasing audio quality while Sonos leads. While we can say that in the future we’ll all be fine with tinny round speakers bleating out Spotify in various corners of our room, there is something to be said for a good set of woofers. Whether this nostalgic love of good sound survives this generation’s tendency to watch and listen to low resolution media is anyone’s bet, but that’s Amazon’s bet to lose.

Ultimately Sonos is strong and fascinating company. An upstart that survived the great CE destruction wrought by Kickstarter and Amazon, it produces some of the best mid-range speakers I’ve used. Amazon makes a nice – almost alien – product, but given that it can be easily copied and stuffed into a hockey puck that probably costs less than the entire bill of materials for the Amazon Echo it’s clear that Amazon’s goal isn’t to make speakers.

Whether the coming Sonos IPO will be successful depends partially on Amazon and Google playing ball with the speaker maker. The rest depends on the quality of product and the dedication of Sonos users. This good will isn’t as valuable as a signed contract with major infrastructure players but Sonos’ good will is far more than Amazon and Google have with their popular but potentially intrusive product lines. Sonos lives in the home while Google and Amazon want to invade it. That is where Sonos wins.

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Apple releases new iPad, FaceID ads

Apple has released a handful of new ads promoting the iPad’s portability and convenience over both laptops and traditional paper solutions. The 15-second ads focus on how the iPad can make even the most tedious things — travel, notes, paperwork, and ‘stuff’ — just a bit easier.

Three out of the four spots show the sixth-generation iPad, which was revealed at Apple’s education event in March, and which offers a lower-cost ($329 in the U.S.) option with Pencil support.

The ads were released on Apple’s international YouTube channels (UAE, Singapore, and United Kingdom).

This follows another 90-second ad released yesterday, focusing on FaceID. The commercial shows a man in a gameshow-type setting asked to remember the banking password he created earlier that morning. He struggles for an excruciating amount of time before realizing he can access the banking app via FaceID.

There has been some speculation that FaceID may be incorporated into some upcoming models of the iPad, though we’ll have to wait until Apple’s next event (likely in September) to find out for sure.

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Apple’s Shortcuts will flip the switch on Siri’s potential

Apple’s Shortcuts will flip the switch on Siri’s potential