Monday, 4 February 2019

Daily Crunch: Google launches Live Transcribe

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1. Google intros a pair of Android accessibility features for people with hearing loss

Live Transcribe is, perhaps, the more compelling of the two offerings. As its name implies, the feature transcribes audio in real time, so users with hearing loss can read text, in order to enable a live, two-way conversation.

Meanwhile, Sound Amplifier is designed to filter out ambient and unwanted noise, without boosting the volume on already loud sounds.

2. Amazon’s Audible brings Choose Your Own Adventure stories to Alexa devices

These are professionally performed, voice-controlled narratives from the publisher of the original Choose Your Own Adventure book series, ChooseCo.

3. Bird CEO on scooter startup copycats, unit economics, safety and seasonality

“2018 was about scaling,” he said. “2019 is about really focusing on the unit economics of the business.”

4. Crypto exchange Kraken acquires Crypto Facilities

This nine-figure deal is Kraken’s biggest acquisition to date. Following the deal, some Kraken users can now access both spot and futures trading.

5. Why no one really quits Google or Facebook

Danny Crichton weighs in on the latest Facebook and Google scandals. Rather depressingly, he argues that nothing will change.

6. Watch the tech-centric Super Bowl ads from Amazon, Microsoft and others

This year’s theme: Sad robots.

7. Your Monday podcast roundup

This week, Equity looks at $100 million funding rounds for everyone, Mixtape discusses allegations that Oracle underpaid minority employees and Original Content reviews the creepy Netflix series “You.”



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Google intros a pair of Android accessibility features for people with hearing loss

Google this morning unveiled a pair of new Android features for people who are deaf or hard of hearing. As the company notes in a blog post this morning, the WHO estimates that 900 million people will be living with heading loss by 2055. The ubiquity of mobile devices — Android in particular — offers a promising potential to help open the lines of communication.

Live Transcribe is, perhaps, the more compelling of the two offerings. As its name implies, the feature transcribes audio in real-time, so users with hearing loss can read text, in order to enable a live, two-way conversation. It defaults to white text on a black background, making it easier to read and can also connect to external microphones for better results.

The feature leverages much of the company’s work in speech to text and translation. It starts rolling out today in limited beta for Pixel 3 users. It will be available in more than 70 languages and dialects.

Announced back at last year’s Google I/O, Sound Amplifier is designed to filter out ambient and unwanted noises, without boosting the volume on already loud sounds. The feature works with headphones, letting users manually adjust the settings for the right fit. That one is available now via the Play Store.



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Warby Parker dips into AR with the launch of virtual try-on

Warby Parker is today introducing virtual try-on to let shoppers select a pair of frames and instantly see how they look.

The tech was built on Apple’s ARKit, and the feature is only available to users on the Warby Parker iOS app on an iPhone X or later.

Warby Parker, which launched in 2010, attempted to implement a virtual try-on feature on its website, but pulled the feature shortly after it debuted. The issue?

With something like glasses, virtual try-on needs to be as close to reality as possible. Virtual objects can’t be overlaid ‘close to’ the user’s face, but rather match up with all their facial curves, and the placement of the ears, eyes and nose.

“It was really our first time building out a full AR feature as a company, and there were two things that were really important,” said Sr. Director of E-Commerce and Consumer Insights Erin Collins. “The first was getting fit right, which was a technical challenge that required a bunch of revisions. And the second thing was making sure the frame images looked as photorealistic as possible, which meant getting 3D artists to digital render them and lots of revisions to get it pixel perfect on each pair of frames.”

The technology Warby Parker built uses a proprietary algorithm to perfectly place virtual frames on the user’s face. The feature also allows users to quickly snap a screenshot and share with others to get feedback on the frames.

Since inception, Warby Parker developed its ecommerce brand on the back of a relatively low-tech feature: in-home try-on. The company simply sent users five frames of their choice to try on at home and send back later, once they’d made their purchasing decision.

Collins sees the new virtual try-on as a great compliment to that program, while offering a quick and convenient experience for repeat buyers.

“This will make it easier for returning customers to buy glasses without trying them on, but we’re really excited about it as a tool for people to narrow down their home try-on choices,” said Collins.

Warby Parker has raised a total of nearly $300 million in funding from investors such as T.Rowe Price, Tiger Global Management and General Catalyst.



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WhatsApp adds support for Face ID/Touch ID biometric lock on iOS

WhatsApp users updating to the latest version of the messaging app on iOS will find a new setting lurking at the bottom of the ‘Privacy’ menu that adds support for Apple’s biometric authentication technologies.

WhatsApp users on iOS can now tap into Apple’s biometrics for an extra layer of security

Under the new setting, called ‘Screen Lock’, users of WhatsApp on iOS can tap through to another menu to add an additional layer of security by requiring either their facial biometric or a fingerprint to unlock the messaging app.

iPhone users are either offered the ability to ‘require Face ID’ or ‘require Touch ID’ depending on their handset hardware.

The change, in version 2.19.20 of the WhatsApp iOS app, is listed as: 

• You can now require Face ID or Touch ID to unlock WhatsApp. Tap “Settings” > “Account” > “Privacy” and enable Screen Lock.

While WhatsApp makes use of the respected Signal Protocol to protect users’ comms via end-to-end encryption, the best encryption in the world can’t offer any protection if a person gains possession of your unlocked device as they can just open the app and read everything in plain text.

So the lack of a native lock option in WhatsApp has been a rather big security oversight. But one the messaging giant has at least now rectified on iOS.

Albeit the setting is not enabled by default — and is a bit buried in the menus — so less security savvy users are unlikely to realize it’s there.

There’s also still no native option in WhatsApp to add any kind of passcode to the app. Which would offer a universal ‘extra security’ option that could work across Android and iOS. (Presumably WhatsApp’s parent Facebook isn’t a fan of the added ‘friction’ such a setting could bring.)

Although various third party apps can be downloaded and used to require a passcode before other apps can be opened, a native passcode option would increase accessibility and shrink potential security concerns about using third party downloads for what should really be a core function.



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Healthcare wearables level up with new moves from Apple and Alphabet

Announcements that Apple has partnered with Aetna health insurance on a new app leveraging data from its Apple Watch and reports that Verily — one of the health-focused subsidiaries of Google‘s parent company — Alphabet, is developing a shoe that can detect weight and movement, indicate increasing momentum around using data from wearables for clinical health applications and treatments.

For venture capital investors, the movea from Apple and Alphabet to show new applications for wearable devices is a step in the right direction — and something that’s been long overdue.

“As a healthcare provider, we talk a lot about the important of preventative medicine, but the US healthcare system doesn’t have the right incentives in place to pay for it,” writes Cameron Sepah, an entrepreneur in residence at Trinity Ventures. “Since large employers largely pay for health care (outside of Medicaid and Medicare), they usually aren’t incentivized to pay for prevention, since employees don’t stay long enough for them to incur the long-term costs of health behaviors. So most startups in this space end up becoming an expendable wellness perk for companies. However, if an insurer like Aetna keeps its members long enough, there’s better alignment for disseminating this app.”

Sepah sees broader implications for the tie ups between health insurers and the tech companies making all sorts of devices to detect and diagnose conditions.

“Most patients relationship with their insurer is just getting paper bills/notifications in the mail, with terrible customer satisfaction (NPS) across the board,” Sepah wrote in an email. “But when there’s a way to build a closer relationship through a device that sits on your wrist, it opens possibilities to partner with other health tech startups that can notify patients when they are having mental health issues before they even recognize it (e.g. Mindstrong); or when they should get treatment for hypertension or sleep apnea (e.g. Cardiogram); or leverage their data into a digital chronic disease treatment program (e.g. Omada Health).”

Aetna isn’t the first insurer to tie Apple Watch data to their policies. In September 2018, John Hancock launched the Vitality program, which also gave users discounts on the latest Apple Watch if they linked it with John Hancock’s app. The company also gave out rewards if users changed their behavior around diet and exercise.

In a study conducted by Rand Europe of 400,000 people in the U.S., the U.K., and South Africa, research showed that users who wore an Apple Watch and participated in the Vitality benefits program averaged a 34 percent increase in physical activity compared to patients without the Apple Watch. It equated to roughly 5 extra days of working out per month.

“[It will] be interesting to see how CVS/Apple deal unfolds. Personalized health guidance based on a combination of individual medical records and real time wearable data is a huge and worthy goal,” wrote Greg Yap, a partner at the venture capital firm, Menlo Ventures. But, Yap wrote,I’m skeptical their first generation app will have enough data or training to deliver value to a broad population, but we’re likely to see some anecdotal benefits, and I find that worthwhile.”

Meanwhile the types of devices that record consumer health information are proliferating — thanks in no small part to Verily.

With the company reportedly working to co-develop shoes with sensors that monitor users’ movement and weight, according to CNBC, Verily is expanding its portfolio of connected devices for health monitoring and management. The company already has a watch that monitors certain patient data — including an FDA approved electrocardiogram — and is developing technologies to track diabetes-related eye disease in patients alongside smart lenses for cataract recovery.

It’s part of a broader push from technology companies to tie themselves closer to consumer health as they look to seize a part of the nearly $3 trillion healthcare industry.

If more data can be collected from wearable devices (or consumer behavior) and then monitored in a consistent fashion, tech companies ideally could suggest interventions faster and provide lower cost treatments to help avoid the need for urgent or emergency care.

These “top of the funnel” communications and monitoring services from tech companies could conceivably divert users and future healthcare patients into an alternative system that is potentially lower-cost with more of a focus on outcomes than on the volume of care and number of treatments prescribed.

Not all physicians are convinced that the use of persistent monitoring will result in better care. Dr. John Ioannidis, a celebrated professor from Stanford University, is skeptical about the utility of monitoring without a better understanding of what the data actually reveals.

“Information is good for you provided you know what it means. For much of that information we have no clue what it means. We have absolutely no idea what to do with it other than creating more anxiety,” Dr. Ioannidis said

The goal is to provide personalized guidance where machine learning can be used to identify problems and come up in concert with established therapeutic practices, according to investors who back life sciences starups.

“I think startups like Omada, Livongo, Lark, Vida, Virta, and others, can work and are already working on this overall vision of combining real time and personal historical data to deliver personalized guidance. But to be successful, startups need to be more narrowly focused and deliver improved outcomes and financial benefits right away,” according to Yap.

 



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Sunday, 3 February 2019

Spotify, eBay set standard for fertility benefits, study finds

The technology sector awards women and same-sex couples the most comprehensive fertility benefit packages, according to a survey by FertilityIQ, an online platform for fertility patients to review doctors and research treatments.

The company asked 30,000 in vitro fertilisation (IVF) patients across industries about their employers’ — or their spouse’s employer’s’ — 2019 fertility treatment policy, and allocated points based on their support for IVF procedures and egg freezing, among other services.

Silicon Valley semiconductor business Analog Devices and eBay led the ranking. The two companies offer employees unlimited IVF cycles with no pre-authorization requirement, meaning employees do not need permission from insurance providers before seeking certain medical services. Pre-authorization has historically impacted lesbian, gay or unpartnered employees from accessing care quickly or at all, FertilityIQ co-founder Jake Anderson explained

Spotify, Adobe, Lyft, Facebook and Pinterest were amongst the highest-ranked technology businesses, too.

“I think a lot of people see the tech sector as being unenlightened when it comes to family values but it’s still the sector that makes the fertility benefits the most widely acceptable,” Anderson, a former consumer internet investor at Sequoia Capital, told TechCrunch.

FertilityIQ’s fertility benefits survey results.

Despite an initial outpouring of skepticism, Facebook and Apple became leaders in the fertility benefit category when they began paying for their female employees to freeze their eggs in 2014. Since then, smaller firms have opted to beef up those benefits to stay competitive with their much larger and richer counterparts.

“The Lyfts, the Airbnbs and the Ubers of the world, who clearly need to compete for those companies for talent, have effectively matched those companies dollar-for-dollar despite a much smaller war-chest,” Anderson said. “These companies that are worth 1/1000th of these bigger companies are effectively going toe-to-toe to offer whatever women need.”

Anderson and his wife, FertilityIQ co-founder Deborah Anderson, noticed improved benefits in 2018 from companies implicated by the #MeToo movement, such as Vice Media, Under Armour and Uber.

“Silicon Valley is notorious for talent moving around on you but it’s probably not coincidental that some of the companies that were in the spotlight in the #MeToo movement have added really generous benefits,” Deborah Anderson told TechCrunch.

Uber, for example, now pays for its employees to complete two IVF cycles but still requires pre-authorization.

One in 7 Americans struggle with infertility and the rate of IVF procedures only continues to increase, with the latest data indicating a 15 percent year-over-year growth rate. IVF costs roughly $22,000 per cycle, per FertilityIQ’s survey, a cost which has similarly increased 15 percent since 2015.

That’s a whole lot of cash for a fertility patient to dole out. If companies foot the bill, they’ll have a better shot at retaining talent.

“Best we can tell, there is no question that employees that get this benefit and use it are more loyal and more likely to stick around,” Jake Anderson said. “The company that helps you build your family is the company that you remain committed to.”



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Friday, 1 February 2019

Apple’s long-time Siri leader reportedly no longer in charge

The man who has headed up Siri at Apple since 2012 is no longer at the helm, according to The Information. Bill Stasior remains at the company in a different role, the report states.

We’ve reached out to Apple for comment.

Stasior joined Apple to take over Siri in 2012 after being poached from Amazon’s A9 retail search team. At this in time, most of the original Siri co-founders had already left Apple and Stasior was tasked with taking on the mantle of deciding where the digital assistant should move next.

Siri has had a troubled history at Apple. Though the voice assistant arrived with a big splash, the company’s inability to iterate the product quickly left its competitors ample opportunity to leapfrog its capabilities. Something that both Amazon and Google clearly have with their Alexa and Google Assistant platforms.

This past April, Apple hired Google’s John Giannandrea to lead AI and machine learning efforts at the company, a division that includes Siri and CoreML. Giannandrea is expected to be leading the search for a new leader for the Siri team, the report says.



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