Google’s Wear OS gets tiles

Google announced an interesting new Wear OS feature today that makes a number of highly used features more easily available. Google calls this feature ’tiles’ and it makes both information like the local weather forecast, headlines, your next calendar event, goals and your heart rate, as well as tools like the Wear OS built-in timer available with just a few swipes to the left.

In the most recent version of Wear OS, tiles also existed in some form, but the only available tile was Google Fit, which opened with a single swipe. Now, you’ll be able to swipe further and bring up these new tiles, too.

There is a default order to these tiles, but you’ll be able to customize them, too. All you have to do is touch and hold a given tile and then drag it to the left or right. Over time, Google will also add more tiles to this list.

The new tiles will start rolling out to all Wear OS smartwatches over the course of the next months. Some features may not be available on all devices, though (if your watch doesn’t have a heart rate monitor, you obviously won’t see that tile, for example).

Overall, this looks like a smart update to the Wear OS platform, which now features four clearly delineated quadrants. Swiping down brings up settings, swiping up brings up your notifications, swiping right brings up the Google Assistant and swiping left shows tiles. Using the left swipe only for Google Fit always felt oddly limited, but with this update, that decision makes more sense.

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India’s Times Internet isn’t ceding ground to US rivals Facebook and Google

The aggressive push by Silicon Valley companies and Chinese firms to win India, one of the last great growth markets, has decimated many local businesses in recent years. With each passing day, Amazon is closing in on Walmart-owned Flipkart’s lead on the e-commerce space. Uber is fighting with Ola for the tentpole position of the ride-hailing market; and Google and Facebook dominate the ads business, to name a few. But a handful of companies in India have not only survived the growing competition, but they have built businesses that are positively thriving.

Media conglomerate Times Internet, one such company, says that its properties now reach 110 million users each day and 450 million users each month. To put this in context: Facebook and Google have about 300 million monthly active users in India. Facebook, which is mired in controversy over the spread of misinformation on WhatsApp in India (and other regions), has not revealed its growth in the nation in last two years. But in a marketing pitch, the juggernaut says its family of apps (marquee Facebook, WhatsApp, and Instagram) reach 350 million users in the nation each month.

In a rare industry move, Satyan Gajwani, vice chairman of Times Internet, shared an overview of the conglomerate’s business on Tuesday, revealing the ever growing tentacles of its ambitions.

If the numbers are so huge, why self-publish? Gajwani declined to comment but his company is in a unique situation. For all its scale, Times Internet remains one of the least talked about conglomerates of its size in the country. Most news organizations in India compete with its media outlets, which may explain why it is under-reported in the press.

The ever-growing portfolio of Times Internet companies

The subsidiary of 181-year-old Bennett Coleman and Company Limited (popularly known as Times Group) operates more than three dozen properties, including newspaper Times of India, online outlet Indiatimes, advertisement business Colombia, venture arm Tventures, and streaming services Gaana and MX Player. And nearly all of these properties are growing, Gajwani said.

For instance, Times Internet’s news outlets have amassed 265 million monthly active users. The Times of India, the country’s most read newspaper and news website, alone has 200 million monthly active users, up by 44% since last year. Times Internet’s regional digital periodicals such as NewsPoint, Navbharat Times, Maharashtra Times, Vijay Karnataka now have 122 monthly active users, he said.

Music streaming service Gaana, which raised $115 million from Tencent and others last year, reached 100 monthly active users in March this year, the service announced last week. MX Player, a video playback app that doubles as a streaming service that Times Internet acquired for some $140 million last year, is one of the most popular Android apps in emerging markets.

During the first month of ongoing IPL cricket tournament, one of the hottest events in India, 118 million users tuned into Times Internet’s Cricbuzz, a news and entertainment service dedicated to sports. As the ecosystem of mobile gaming begins to gain major traction in India, Times Internet says it is building a portfolio of apps in this space, too.

Its lifestyle properties such as MenXP, iDiva, and Whats Hot have 40 million monthly active users and its videos clock more than 200 million views each month. These properties are exploring an additional revenue channel by selling products directly to customers, Gajwani told TechCrunch in an interview.

Times Internet vice chairman Satyan Gajwani

Moving beyond ads

Chasing that avenue illustrates Times Internet’s growing push to grow its business beyond ads. Most of Times Internet’s properties are built on top of ads and don’t cost users anything for access. Its own advertising business, called Colombia, now supplements some advertisement on its network and is used by more than a dozen outside brands including Ola, ABP News, and Hotstar.

But online advertising still can’t compete with those of TV and print in India, Satish Meena, an analyst with research firm Forrester told TechCrunch. So in recent years, Times Internet has announced a number of subscription services across many of its properties.

“Especially for premium publishers, an ads-only business model is not likely to last or sustain in the long run,” Gajwani said. Last year, Times Internet announced Times Prime, a subscription bundle that includes access to premium version of Gaana, an ad-free experience on Times of India, and discounts on a number of third-party services such as food delivery Swiggy, retailer BigBasket, and theatre chain PVR Cinemas. Gajwani said Times Internet has hit a million customers across its subscription services.

Part of Times Internet’s push to expand its revenue channels is its growing focus on Tventures, its VC fund that made early investments in a number of startups including edtech startup Byju’s and logistics startup Delhivery, two unicorns. It has also invested in ride-hailing service Shuttl, and cricket fantasy app MPL among others.

Gajwani said Tventures looks at “use cases that can benefit from its growing network.” And that’s one of the big advantages of Times Internet’s scale. The properties they own enjoy great advertisement benefits across its sprawling network. “There are very few companies — with exception of Google and Facebook — that have our level of scale,” Gajwani said.

Can't resist sharing this sexy-as-hell company profile. Fabulous showcase of the sheer volume of incredibly ambitious stuff that Times Internet has delivered ..And that staggering revenue figure! No small feat. Congratulations @satyan https://t.co/lVH0bCmZpJ

— Anant Goenka (@anantgoenka) April 30, 2019

Times Internet, which employs over 5,000 people, also operates Times Bridge, an investment firm that ties with international brands to help them launch in India. Some of its strategic partners include Uber, Airbnb, and Coursera. It also partnered with a number of news outlets including Business Insider, TechRadar, Huffington Post (which, like TechCrunch, is owned by Verizon Media Group), AdAge, PCMag, and Gizmodo Media properties Lifehacker and Gizmodo to launch them in India.

But it isn’t all success, there have been less successful ventures particularly in the media segment.

The Indian versions of Lifehacker, Gizmodo, TechRadar, and PCMag failed to attract significant audiences in the nation and have already closed shops. Huffington Post ended its partnership with Times Internet in 2017 and it now wholly controls Huffington Post India.

Gajwani admitted that Times Internet realized working with some niche publishers isn’t so sustainable. “We have some partnerships that we maintain that are doing well such as Business Insider,” he added. Today, Times Internet is no longer primarily looking at publishers for future partnerships, and instead focusing on “platforms and technologies.”

A couple of hiccups aside, the biggest challenge for Times Internet going forward is generating sufficient revenue from ads and convincing enough users to become paying customers. Times Internet generated $202 million in fiscal year 2018 at a loss of $23 million, according to regulatory filings. In an interview last week, Gaana CEO Prashan Agarwal said his music streaming service, which dominates the market but is not profitable, will introduce a number of premium plans across a wide range of price tiers to attract users.

Ganwani said he also hopes to build Colombia into one of the biggest ad networks in India and tap 20 million paying subscribers by 2023. He said some properties within Times Network could raise additional cash from outside investors in the coming future.  These are ambitious goals, but Times Internet is one of the few firms in India that realistically has a shot at co-existing with dominant overseas tech platforms.

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Services really are becoming a bigger part of Apple’s business

We’ve known for a while now that Apple was going to be putting more of an emphasis on services. As the technical leaps from one iPhone/iPad/Mac generation to the next become less dramatic, product revenue has started to shrink; in response, the company is focusing on driving forward on things like the App Store, iCloud, Apple Pay, Apple Music and its soon-to-launch games and video offerings.

This shift is already playing out in the company’s financials. While product sales dipped a bit year-over-year — down from $51.3 billion in the quarter that ran from January to March 2018 to $46.6 billion in the same quarter of 2019 — revenue from the services business climbed from $9.9 billion to $11.5 billion.

In this fiscal Q2 quarter of 2018, Apple’s total revenue came in at roughly $61.1 billion; in the same quarter of 2019, it dipped to $58 billion. This works out to services accounting for 16.1% of Apple’s revenue in fiscal Q2 2018, but nearly 20% in fiscal Q2 2019. Apple CFO Luca Maestri says services now account for “one-third” of the company’s gross profits.

A big part of Apple’s services business is monthly subscriptions — the things like iCloud, Apple Music and Apple News that make money each month from the hardware that’s already out there. Tim Cook says Apple now has 390 million paid subscriptions across its services. Cook didn’t dive into how that breaks down service-by-service, but that’s up roughly 30 million subscribers over last quarter. The company says it expects paid subscribers to surpass half a billion by 2020 (presumably fueled by the launch of its gaming/video services).

from Apple – TechCrunch https://tcrn.ch/2DEwmLe

Apple Q2: iPads up, iPhones down

Today’s big story for Apple revenue was once again focused on services. That’s likely to be the tale for the foreseeable future, as the company continues to pump billions into product offerings like Apple TV+.

As predicted, hardware was more of a mixed bag for the company. The iPad, a bright spot in an otherwise stagnant tablet market, also marked a key highlight for the quarter, as revenue jumped 22% year over year. Notably, the company now offers its largest range of slates, with recent quiet refreshes to the Air and Mini following last year’s big Pro update.

Revenue for Mac dipped slightly, in spite of recent refreshes to the MacBook Pro and iMac and last year’s milestone of 100 million Macs in use. Late last month, the company apologized for ongoing woes involving its MacBook keyboards.

iPhones, meanwhile, missed expectations slightly, maintaining the recent downturn in handset sales.

Last quarter was a rough one for Apple devices, as iPhone revenue dropped 15% year over year. Tim Cook attempted to soften that blow with lowered guidance, pointing specifically to a less than spectacular showing in China. That, in turn, was the result of several factors, including a slowing Chinese economy and plateauing global smartphone numbers. This quarter notably saw an iPhone price drop in China.

Yesterday’s Alphabet earnings took a similar line, as CEO Sundar Pichai noted “headwinds” in year on year sales of its Pixel device. Google is expected to follow in Apple’s footsteps with its own budget smartphone, the Pixel 3a, next week at I/O.

Many analysts have pointed to 5G as the next major factor in kickstarting phone sales for both Apple and the rest of the industry. However, all signs currently point to a 2020 arrival for a 5G iPhone — putting the device more than a year out, and well behind releases from chief competition like Samsung and Huawei.

That said, a recent deal with Qualcomm that finally ended the longtime feud between the two hardware powerhouses could hasten the arrival of the technology on the iPhone. Though it seems equally likely the company will focus on other features and will simply wait until next year, when 5G has had an opportunity for a much wider rollout.

In a statement, Cook lauded iPads sales, while attempting to set the stage for future announcements. “Our March quarter results show the continued strength of our installed base of over 1.4 billion active devices, as we set an all-time record for Services, and the strong momentum of our Wearables, Home and Accessories category, which set a new March quarter record,” Cook said. “We delivered our strongest iPad growth in six years, and we are as excited as ever about our pipeline of innovative hardware, software and services. We’re looking forward to sharing more with developers and customers at Apple’s 30th annual Worldwide Developers Conference in June.”

Last year’s WWDC was notably devoid of any sort of hardware announcements, with most coming toward the end of the year. This year’s could be different, as the company looks to shake loose some of the hardware cobwebs. Apple TV, HomePod and other home devices seem primed for an upgrade as it continues to pump money into the services that fuel those products, along with increased competition to HomeKit from the likes of Amazon and Google.

The exact breakdown of device sales is difficult to parse, given how the company currently reports earnings. Late last year, the company announced that it would no longer be reporting iPhone sales figures. Revenue for the home and accessories categories, meanwhile, are mixed in with wearables — namely the best-selling Apple Watch.

from Apple – TechCrunch https://tcrn.ch/2WeKbax

Apple’s stock jumps 5% after beating expectations

Apple released earnings for its fiscal second quarter today, reporting revenue of $58 billion, a decline of 5% from the year-ago quarter, and quarterly earnings per diluted share of $2.46, down 10%. International sales accounted for 61% of the quarter’s revenue.

The market apparently approves. Apple’s shares have jumped $10 apiece since the earnings were released, putting the company in spitting distance of the $1 trillion market cap it has been flirting with since last August.

The earnings are also in line with the guidance that Apple had provided during its last earnings call. In late January, per Apple’s guidance for the second quarter, it had estimated that its revenue would fall between $55 billion and $59 billion, its gross margins between 37% and 38%; its operating expenses between $8.5 billion and $8.6 billion; and that it would see other income of $300 million.

In a release, the company did not break out iPhone sales, which have come under pressure. Instead, CEO Tim Cook tried focusing attention on other aspects of the company’s business. “Our March quarter results show the continued strength of our installed base of over 1.4 billion active devices, as we set an all-time record for services, and the strong momentum of our wearables, home and accessories category, which set a new March quarter record,” said Cook in the release. “We delivered our strongest iPad growth in six years, and we are as excited as ever about our pipeline of innovative hardware, software and services. We’re looking forward to sharing more with developers and customers at Apple’s 30th annual Worldwide Developers Conference in June.”

Apple had a tough 2018, with iPhone sales in the last quarter of the year falling 15% from where they’d been at the end of 2017 owing in part to stalled demand in China. Overall, sales in China fell a whopping 27% between the end of 2017 and the end of 2018, from $18 billion in revenue in the fourth quarter of 2017, or 20% of the company’s total revenue during the period, to $13.2 billion, or 16% of the total.

Apple has blamed softening consumer demand in China’s market for its woes, but it hasn’t given up on the country; it can’t afford to, given its potential. In fact, earlier this month, to goose demand, Apple trimmed by up to 6% prices on the iPhone, iPad and other products it sells in China, according to Xinhua, the state-run news agency. The move was ostensibly triggered by China reducing its value-added tax, which is akin to sales tax in the U.S., to 13% (from 16%).

Devices have been tough for everyone. As we reported yesterday, Alphabet’s Q1 earnings were a disappointment for Wall Street primarily because of the company’s ad revenue shortcomings but also because of a stagnating global smartphone market that has impacted virtually all players. (CEO Sundar Pichai cited “year over year headwinds” when referring to the company’s smartphone line.)

Indeed, as widely anticipated, hardware proved a mixed bag for Apple in the second quarter. In the meantime, Apple has dramatically increased its focus on its services business. Roughly a month ago, the company announced a credit card in partnership with Goldman Sachs and Mastercard that’s designed for the iPhone and works with the Wallet app. It also officially unveiled it streaming initiative, Apple TV+, which is coming this fall and will be supported through an ad-free subscription.

Apple announced last year that its fiscal fourth quarter of 2018 was the last quarter in which it would report detailed iPhone figures, which may frustrate current and potential shareholders.

As famed VC Bill Gurley noted in a series of tweets earlier today, “Interesting to see very large companies get away with a lack of segment disclosure. AWS for a long time was not broken out. Mixing search and YouTube revenues makes no sense for $GOOG, and is quite unhelpful to investors trying to understand the company . . .Our much smaller companies are routinely told by their auditors and the SEC that they need to provide segment analysis, but it seems remarkably unfair when a company the size of Google with a segment as large as YouTube (~$20B) are not held to same standard.”

We’ll have more on Apple’s earnings for you soon.

from Apple – TechCrunch https://tcrn.ch/2UVqXWg

Meet the tech boss, same as the old boss

“Power corrupts, and absolute power corrupts absolutely.” It seems darkly funny, now, that anyone ever dared to dream that tech would be different. But we did, once. We would build new companies in new ways, was the thinking, not like the amoral industrial behemoths of old. The corporate villains of 90s cyberpunk were fresh in our imaginations. We weren’t going to be like that. We were going to show that you could get rich, do good, and treat everyone who worked for or interacted with your business with fundamental decency, all at the same time.

The poster child for this was, of course, Google, whose corporate code of conduct for fifteen years famously included the motto “don’t be evil.” No longer, and the symbolism is all too apt. Since removing that phrase in 2015, we’ve all witnessed reports of widespread sexual harassment, including 13 senior managers fired for it; Project Maven; and Project Dragonfly. Internal backlashes and a mass walkout led to retractions and changes, courtesy of Google employees rather than management … and now we’re seeing multiple reports of management retaliation against those employees.

Facebook? I mean, where do we even begin. Rootkits on teenagers‘ phones. Privacy catastrophe after privacy catastrophe. Admissions that they didn’t do enough to prevent Facebook-fostered violence in Myanmar. Sheryl Sandberg personally ordering opposition research on a Facebook critic. And those are just stories from the last six months alone!

Amazon? Consider how they overwork and underpay delivery drivers and warehouse workers. Apple? Consider how they “deny Chinese users the ability to install the VPN and E2E messaging apps that would allow them to avoid pervasive censorship and surveillance,” to quote Stanford’s Alex Stamos. Microsoft? The grand dame of the Big Five has mostly evolved into a quiet enterprise respectability, but has recently seen “dozens of” reports of sexual harassment and discrimination ignored by HR, along with demands for cancellation of the HoloLens military contract.

Those are the five most valuable publicly traded companies in the world. It’s far from “absolute power,” but it’s far more power than the tech industry has had before. Have we avoided corruption and complacency? Have we done things differently? Have we been better than our predecessors? Not half so much as we hoped back in the giddy early days of the Internet. Not a quarter. Not an eighth.

And it’s mostly so gratuitous. Google didn’t need to try to build a censored search engine for China. They don’t need the money — they’re a giant money-printing machine already — and the Chinese people don’t need their product. Amazon doesn’t need to treat its lower-paid workers with vicious contempt. (It’s true they finally — finally! — raised their minimum wage to $15, but it could very easily afford to make their pay and working conditions substantially better yet.) Facebook doesn’t need to … to increasingly act like a company whose management is composed largely of wide-eyed cultists and/or mustache-twirling villains, basically.

Google should have promoted the organizers of their walkout, but there, at least, you can see why they didn’t. Raw fear. The one thing which truly frightens the management of big tech companies, more than regulators, more than competitors, more than climate change, is their own employees.

Is it that the modern megacorps have inherited from their forebears the obsession with growth at all costs, a religious drive to cast their net over every aspect of the entire world, so it’s still not enough for each of those companies to make billions upon billions from advertising and commerce to spend on their famous — and now sometimes infamous — “moonshot” projects? (Don’t talk to me about the fiduciary duty of maximum profit. Tech senior management can interpret that “duty” however they see fit.)

Is it that any sufficiently large and wealthy organization becomes, in its upper reaches, a nest of would-be Game of Thrones starlets, playing power politics with their pet projects and personal careers, regardless of the costs and repercussions? (At least when they are born of hypergrowth; it’s noticeable that more-mature Apple and Microsoft, while imperfect, still seem by some considerable distance the least objectionable of these Big Five, and Facebook the most so.)

I don’t want to sound like I think the tech industry is guilty of ruining everything. Not at all. The greatest trick the finance industry ever pulled is somehow convincing (some of) the world that it’s the tech industry who are the primary drivers of inequality. As for the many media who seem to be trying to pin recent election outcomes, and all other ills of the world, on tech, well —

Honestly I'm a little sick of journalists blaming tech for all that ails us as if "tech" put Hillary Clinton's emails on their front pages for months straight.

— Catherine Bracy (@cbracy) April 24, 2019

But the existence of greater failures should not blind us to our own, and whether we have failed in an old way or a new one is moot. Accepting this failure is — at least for people like me who were once actually dumb/optimistic enough to believe that things might be different this time — an important step towards trying to build something better.

from Apple – TechCrunch https://tcrn.ch/2ZFD2SX

Apple Q2: iPads up, iPhones down

Today’s big story for Apple revenue was once again focused on services. That’s likely to be the tale for the foreseeable future, as the company continues to pump billions into products offerings like Apple TV+.

As predicted, hardware was more of a mixed bag for the company. The iPad, a bright spot in an otherwise stagnant tablet market also marked a key highlight the quarter, as revenue jumped 22 percent year over year. Notably, the company now offers its largest range of slates, with recent quiet refreshes to the Air and Mini following last year’s big Pro update.

Revenue for Mac dipped slightly, in spite of a recent refreshes to the MacBook Pro and iMac and last year’s milestone of 100 million Macs in use. Late last month, the company apologized for on-going woes involving its MacBook keyboards.

iPhones, meanwhile, missed expectations slightly, maintaining the recent downturn in handset sales.

Last quarter was a rough one for Apple devices, as iPhone revenue dropped 15 year over year. Tim Cook attempted to soften that blow with lowered guidance, pointing specifically to a less than spectacular showing in China. That, in turn, was the result of several factors, including a slowing Chinese economy and plateauing global smartphone numbers. This quarter notably saw an iPhone price drop in China.

Yesterday’s Alphabet earnings took a similar line, as CEO Sundar Pichai noted “headwinds” in year on year sales of its Pixel device. Google is expected to follow in Apple’s footsteps with its own budget smartphone, the Pixel 3a next week at I/O.

Many analysts have pointed to 5G as the next major factor in kickstarting phone sales for both Apple and the rest of the industry. However, all signs currently point to a 2020 arrival for a 5G iPhone — putting the device more than a year out, and well behind releases from chief competition like Samsung and Huawei.

That said, a recent deal with Qualcomm that finally ended the long time feud between the two hardware powerhouses could hasten the arrival of the technology on the iPhone. Though it seems equally likely the company will focus on other features and simply wait until next year, when 5G has had an opportunity for a much wider roll out.

In a statement, Cook lauded iPads sales, while attempting to set the stage for future announcements. “Our March quarter results show the continued strength of our installed base of over 1.4 billion active devices, as we set an all-time record for Services, and the strong momentum of our Wearables, Home and Accessories category, which set a new March quarter record,” Cook said. “We delivered our strongest iPad growth in six years, and we are as excited as ever about our pipeline of innovative hardware, software and services. We’re looking forward to sharing more with developers and customers at Apple’s 30th annual Worldwide Developers Conference in June.”

Last year’s WWDC was notably devoid of any sort of hardware announcements, with most coming toward the end of the year. This year’s could be different, as the company looks to shake loose some of the hardware cobwebs. Apple TV, HomePod and other home devices seem prime for an upgrade as it continues to pump money into the services that fuel those products, along with increased competition to HomeKit from the likes of Amazon and Google.

The exact breakdown of device sales is difficult to parse, given how the company currently reports earnings. Late last year, the company announced that it would no longer be reporting iPhone sales figures. Revenue for the home and accessories categories, meanwhile, are mixed in with wearables — namely the best-selling Apple Watch.

from iPhone – TechCrunch https://tcrn.ch/2WeKbax