Monday, 15 July 2019

What to expect from tomorrow’s antitrust hearing featuring big tech

Tomorrow, representatives from Facebook, Google, Amazon and Apple will testify before Congress in the second hearing organized as part of the House Judiciary Committee’s antitrust investigation into the world’s largest technology companies.

While the first hearing focused on the ways technology companies busted the traditional news business, this one promises to look at the “impact of market power of online platforms on innovation and entrepreneurship,” according to the committee.

Unlike the previous hearing, which featured representatives from media outlets and industry trade organizations attacking or defending the ways in which online advertising had gutted the news business, this latest outing led by Rhode Island Democratic Rep. David Cicilline will have actual tech company execs on hand to answer congressional queries.

One section of the testimony will feature Google’s economic policy head, Adam Cohen; Amazon’s associate general counsel, Nate Sutton; Facebook’s global head of policy, Matt Perault; and Kyle Andeer, Apple’s chief compliance officer.

Others expected to appear include Tim Wu, the Columbia Law professor who’s been an outspoken critic of technology consolidation and an advocate for more stringent antitrust oversight of tech companies, and Maureen Ohlhausen, a partner at Baker Botts and the former acting chairman of the Federal Trade Commission in charge of its antitrust actions.

Wu and his views sort of encapsulate much of the thinking from critics of these companies’ current dominance in the market.

“I would love, in fact, if a serious Facebook challenger took down Facebook, and I would stop calling for any antitrust action. It’s just when you become suspicious that the barriers have gotten strong enough that a company could survive, then maybe we need to have antitrust law loosened up, get things moving, and provide for the market cycle to take its place. Now eventually it will happen, but we can’t wait for 50 years,” Wu told the American Enterprise Institute in an interview earlier this year.

“It’s also possible that history would suggest that a company like Facebook, and perhaps Amazon, will soon try to get government on their side to defend themselves against competition. I don’t know what it will look like, but maybe Facebook agrees to some kind of privacy law, which for some reason is very hard for new entrants to adhere to. Amazon may try and instantiate itself as basically the national e-commerce monopolist, kind of like a Bell-regulated monopoly. That’s a next natural step, especially as a big star, to become less competitive. And so before that happens, I think we give the antitrust law its turn.”

Policy watchers can expect market criticisms of the big technology platforms to come from a few different angles (each company has different, slightly overlapping, issues that policymakers find worrisome).

For Alphabet, criticism stems primarily from the company’s dominance in online search and the ad networks it controls through its ownership of DoubleClick and AdMob (along with its ownership of YouTube’s wildly popular video platform). At Amazon, it’s the ways in which Jeff Bezos’e-commerce behemoth hoovers up sales information  and uses it to inform pricing and potentially anticompetitive practices that stymie the development of new e-commerce players by promoting its own brands and products.

For Facebook, it’s the dominance of the company’s social media platforms (including Instagram and the messaging service WhatsApp) that are a cause for concern — as is its unwillingness to open its social graph for other startups. The company also elicits howls from consumer advocates for its abysmal ability to protect user privacy and data.

Finally, Apple’s control over the entire ecosystem it pitches to consumers — and the pricing policies it enforces that some critics have called extortive are cause for concern among the political class.

These competitive concerns also play out against the outsized ambitions that these technology companies have in other areas. Facebook is trying to make an end run around the existing global financial system through the launch of its Libra cryptocurrency; Alphabet, Amazon and Facebook all have designs to dominate the development of artificial intelligence in open markets; and then there’s the work these companies are conducting in areas as diverse as healthcare, mobility technologies and even space travel and high-speed networking.

With so many interests in so many areas and core businesses generating so much money, it’s easy to conflate a broader unease with these companies’ ambitions and the core anti-competitive arguments that are worthy of discussion.

For this hearing — and indeed the Congressional investigation to be successful — the focus should be less on the global ambitions of these technology companies and more on the practices they’ve enacted to stifle competition.



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Thursday, 11 July 2019

How Roblox avoided the gaming graveyard and grew into a $2.5B company

There are successful companies that grow fast and garner tons of press. Then there’s Roblox, a company which took at least a decade to hit its stride and has, relative to its current level of success, barely gotten any recognition or attention.

Why has Roblox’s story gone mostly untold? One reason is that it emerged from a whole generation of gaming portals and platforms. Some, like King.com, got lucky or pivoted their business. Others by and large failed.

Once companies like Facebook, Apple and Google got to the gaming scene, it just looked like a bad idea to try to build your own platform — and thus not worth talking about. Added to that, founder and CEO Dave Baszucki seems uninterested in press.

But overall, the problem has been that Roblox just seemed like an insignificant story for many, many years. The company had millions of users, sure. So did any number of popular games. In its early days, Roblox even looked like Minecraft, a game that was released long after Roblox went live, but that grew much, much faster.

Yet here we are today: Roblox now claims that half of all American children aged 9-12 are on its platform. It has jumped to 90 million monthly unique users and is poised to go international, potentially multiplying that number. And it’s unique. Essentially all other distribution services offering games through a portal have eventually fizzled, aside from some distant cousins like Steam.

This is the story of how Roblox not only survived, but built a thriving platform.

Seeds of an idea

GettyImages 1027412388

(Photo by Steve Jennings/Getty Images for TechCrunch)

Before Roblox, there was Knowledge Revolution, a company that made teaching software. While designed to allow students to simulate physics experiments, perhaps predictably, they also treated it like a game.

“The fun seemed to be in building your own experiment,” says Baszucki. “When people were playing it and we went into schools and labs, they were all making car crashes and buildings fall down, making really funny stuff.” Provided with a sandbox, kids didn’t just make dry experiments about mass or velocity — they made games, or experiences they could show off to friends for a laugh.

Knowledge Revolution was founded in 1989, by Dave Baszucki and his brother Greg (who didn’t later co-found Roblox, but is now on its board). Nearly a decade later, it was acquired for $20 million by MSC Software, which made professional simulation tools. Dave continued there for another four years before leaving to become an angel investor.

Baszucki put money into Friendster, a company that pre-dated Facebook and MySpace in the social networking category. That investment seeded another piece of the idea for Roblox. Taken together, the legacy of Knowledge Revolution and Friendster were the two key components undergirding Roblox: a physics sandbox with strong creation tools, and a social graph.

Baszucki himself is a third piece of the puzzle. Part of an older set of entrepreneurs, which might be called the Steve Jobs generation, Baszucki’s archetype seems closer to Mr. Rogers than Jobs himself: unfailingly polite and enthusiastic, never claiming superior insight, and preferring to pass credit for his accomplishments on to others. In conversation, he shows interests both central and tangential to Roblox, like virtual environments, games, education, digital identity and the future of tech. Somewhere in this heady mix, the idea of Roblox came about.

The first release



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Daily Crunch: Apple disables Walkie Talkie app

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

1. Apple disables Walkie Talkie app due to vulnerability that could allow iPhone eavesdropping

The Walkie Talkie app on Apple Watch allows two users who have accepted an invite from each other to receive audio chats via a “push to talk” interface reminiscent of the PTT buttons on older cell phones.

Apple has apologized for the bug and for the inconvenience of being unable to use the feature while a fix is made.

2. Amazon invests $700 million to retrain a third of its US workforce by 2025

The company’s stated goal is to “upskill” 100,000 of its U.S. employees for more in-demand jobs by 2025. That’s one in three of Amazon’s U.S. workers.

3. Hospitality business Sonder confirms new investment, $1B+ valuation

Sonder, which rents serviced apartments akin to boutique hotels, has raised $225 million at a valuation north of $1 billion.

4. N26 launches its challenger bank in the US

If you’re familiar with N26, the product going live today won’t surprise you much. Customers in the U.S. can download a mobile app and create a bank account from their phone in just a few minutes.

5. Apple has pushed a silent Mac update to remove hidden Zoom web server

Zoom took flack from users following a public vulnerability disclosure on Monday by Jonathan Leitschuh, in which he described how “any website [could] forcibly join a user to a Zoom call, with their video camera activated, without the user’s permission.”

6. OneTrust raises $200M at a $1.3B valuation to help organizations navigate online privacy rules

It’s an outsized round for a Series A, being made at an equally outsized valuation, but according to CEO Kabir Barday, that’s because of the wide-ranging nature of the issue, and OneTrust’s early moves tackling it.

7. The future of car ownership: Cars-as-a-service

Previously, we explored the different startups attempting to change car buying. But not everyone wants to buy a car. (Extra Crunch membership required.)



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Apple opens app design and development accelerator in China

Apple has opened a design and development accelerator in Shanghai — its first for China — to help local developers create better apps as the iPhone maker looks to scale its services business in one of its key overseas markets.

At the accelerator, Apple has begun to hold regular lectures, seminars and networking sessions for developers, the company said this week. It is similar to an accelerator it opened in Bangalore about two years ago.

In India, where Apple has about half a million app developers, the accelerator program has proven crucially useful, more than three dozen developers who have enrolled for the program have told TechCrunch over the years. Participation in the accelerator is free of cost.

Apple said more than 2.5 million developers from greater China, which includes Taiwan and Hong Kong, actively build apps for its platform. These developers have earned more than $29 billion through App Store sales. More than 15% of Apple’s revenue comes from greater China, according to official figures.

“Developers here in China are leading the world with some of the most popular apps on the App Store, and we are proud to be providing this additional support for them. From education to health to entertainment, the innovation we see here is incredible and we can’t wait to see what these talented developers will come up with next,” said Enwei Xie, Apple’s head of developer relations, Greater China in a statement.

The launch of the design and development accelerator comes at a time when growth of iPhone sales has slowed down in the nation (and elsewhere), though some devices such as the iPad continue to see strong momentum. The slower growth for Apple’s marquee product is in part a direct result of the ongoing trade war between the U.S. and China.

“We believe the economic environment in China has been further impacted by rising trade tensions with the United States. As the climate of mounting uncertainty weighed on financial markets, the effects appeared to reach consumers as well, with traffic to our retail stores and our channel partners in China declining as the quarter progressed,” Tim Cook wrote to shareholders ahead of Q1 2019 earnings report.

Some analysts expect Apple will report a surge in its services revenue in the third quarter, thanks to a turnaround in China.

The design and development accelerator in the country’s largest city would help developers create more quality apps, which would then improve user experience and incentivize more spendings on Apple’s ecosystem of services and products.

At its developer accelerator in India — the company’s maiden developer centre of its kind anywhere — many employees who work for major companies such as Flipkart and Paytm have participated in the program and used the learnings from the sessions to improve their companies’ apps. Many Apple employees and other experts are readily available at these sessions to coach developers.

The Cupertino-giant has also opened other design and coding programs in many other markets over the years. In March, Apple said it was expanding app development curriculum at partner schools in Singapore and opening a second developer academy in Indonesia. It also maintains a similar program in Italy. Earlier this year, Apple also accepted to an entrepreneur camp 11 app development companies founded by women.



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Google Maps now shows users discounts from nearby restaurants in India

Google said today that it has started to display discounts from restaurants in its Maps app in India as the Mountain View giant works to expand its ever growing reach and relevance in one of its key overseas markets.

The company today rolled out an update to add three new features to Google Maps app in India. Users can now see a new ‘offers’ option in the ‘explore tab’ that will display promotional offers from local restaurants. Google said it has partnered with EazyDiner, a table reservation platform, to display offers from over 4,000 restaurants. The feature is live in 11 metro cities in India.

Restaurant offers are just the beginning, as the company plans to ink deals with more partners and expand to more categories in future, it said. Users can also book a table to a restaurant directly from the Maps app. Google did not reveal the financial agreement it had with EazyDiner, a five-year-old New Delhi-based startup that has raised more than $13 million to date.

google maps

The new offering comes as Google explores way to make more money off Google Maps. The company maintains a Google Maps Platform for enterprise customers, and has increased its access price over the years, but it has yet to monetize the consumer-facing part of the service in a significant way.

As part of today’s announcement, the company has also revamped the ‘explore tab’ in India to “reflect the rich diversity of local neighborhoods and communities,” said Krish Vitaldevara and Chandu Thota, Directors of Google Maps, in a blog post. As part of the fresh paint job, Google said it has added seven shortcuts to give users quick navigation to restaurants, ATMs, shopping, hotels, pharmacy, and of course, offers.

Additionally, there is also an option in the explore tab to get directions to top areas in each city. The company said it has used machine learning to identify these areas. “Besides your own city, you can also look up other Indian cities by just searching the city name — an easy way to get up to speed before you travel,” Vitaldevara and Thota wrote.

The third feature, dubbed ‘For You’, displays personalized recommendations for new restaurants and other trending places. Users in India can now also follow a business and get updates and news on events

“This feature also uses the ‘Your Match’ score, which uses machine learning to combine what we know about millions of places with the information you’ve added — restaurants you’ve rated, cuisines you’ve liked, and places you have visited. The first time you use this feature you can select the areas/localities you are interested in, and get more personalized and relevant recommendations over time,” the executives wrote.

Google continues to bulk up its Maps offerings in India. In recent months, it has added the ability to check if a cab goes off the usual route, and check real-time status of trains and buses, among other features.

The company, which has amassed over 300 million users in India, continues to use the nation as a testbed for many of its services. This approach has helped Google, which operates Android mobile operating system that runs on 98% of smartphones in India, gain wide adoption in the country.

But it has also instilled an antitrust probe on its influence in the nation.



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Wednesday, 10 July 2019

Apple disables Walkie Talkie app due to vulnerability that could allow iPhone eavesdropping

Apple has disabled the Apple Watch Walkie Talkie app due to an unspecified vulnerability that could allow a person to listen to another customer’s iPhone without consent, the company told TechCrunch this evening.

Apple has apologized for the bug and for the inconvenience of being unable to use the feature while a fix is made.

The Walkie Talkie app on Apple Watch allows two users who have accepted an invite from each other to receive audio chats via a ‘push to talk’ interface reminiscent of the PTT buttons on older cell phones.

A statement from Apple reads:

We were just made aware of a vulnerability related to the Walkie-Talkie app on the Apple Watch and have disabled the function as we quickly fix the issue. We apologize to our customers for the inconvenience and will restore the functionality as soon as possible. Although we are not aware of any use of the vulnerability against a customer and specific conditions and sequences of events are required to exploit it, we take the security and privacy of our customers extremely seriously. We concluded that disabling the app was the right course of action as this bug could allow someone to listen through another customer’s iPhone without consent.  We apologize again for this issue and the inconvenience.

Apple was alerted to the bug via its report a vulnerability portal directly and says that there is no current evidence that it was exploited in the wild.

The company is temporarily disabling the feature entirely until a fix can be made and rolled out to devices. The Walkie Talkie App will remain installed on devices, but will not function until it has been updated with the fix.

Earlier this year a bug was discovered in the group calling feature of FaceTime that allowed people to listen in before a call was accepted. It turned out that the teen who discovered the bug, Grant Thompson, had attempted to contact Apple about the issue but was unable to get a response. Apple fixed the bug and eventually rewarded Thompson a bug bounty.  This time around, Apple appears to be listening more closely to the reports that come in via its vulnerability tips line and has disabled the feature.

Earlier today, Apple quietly pushed a Mac update to remove a feature of the Zoom conference app that allowed it to work around Mac restrictions to provide a smoother call initiation experience — but that also allowed emails and websites to add a user to an active video call without their permission.



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Apple opens app design and development accelerator in China

Apple has opened a design and development accelerator in Shanghai — its first for China — to help local developers create better apps as the iPhone maker looks to scale its services business in one of its key overseas markets.

At the accelerator, Apple has begun to hold regular lectures, seminars and networking sessions for developers, the company said this week. It is similar to an accelerator it opened in Bangalore about two years ago.

In India, where Apple has about half a million app developers, the accelerator program has proven crucially useful, more than three dozen developers who have enrolled for the program have told TechCrunch over the years. Participation in the accelerator is free of cost.

Apple said more than 2.5 million developers from greater China, which includes Taiwan and Hong Kong, actively build apps for its platform. These developers have earned more than $29 billion through App Store sales. More than 15% of Apple’s revenue comes from greater China, according to official figures.

“Developers here in China are leading the world with some of the most popular apps on the App Store, and we are proud to be providing this additional support for them. From education to health to entertainment, the innovation we see here is incredible and we can’t wait to see what these talented developers will come up with next,” said Enwei Xie, Apple’s head of developer relations, Greater China in a statement.

The launch of the design and development accelerator comes at a time when growth of iPhone sales has slowed down in the nation (and elsewhere), though some devices such as the iPad continue to see strong momentum. The slower growth for Apple’s marquee product is in part a direct result of the ongoing trade war between the U.S. and China.

“We believe the economic environment in China has been further impacted by rising trade tensions with the United States. As the climate of mounting uncertainty weighed on financial markets, the effects appeared to reach consumers as well, with traffic to our retail stores and our channel partners in China declining as the quarter progressed,” Tim Cook wrote to shareholders ahead of Q1 2019 earnings report.

Some analysts expect Apple will report a surge in its services revenue in the third quarter, thanks to a turnaround in China.

The design and development accelerator in the country’s largest city would help developers create more quality apps, which would then improve user experience and incentivize more spendings on Apple’s ecosystem of services and products.

At its developer accelerator in India — the company’s maiden developer centre of its kind anywhere — many employees who work for major companies such as Flipkart and Paytm have participated in the program and used the learnings from the sessions to improve their companies’ apps. Many Apple employees and other experts are readily available at these sessions to coach developers.

The Cupertino-giant has also opened other design and coding programs in many other markets over the years. In March, Apple said it was expanding app development curriculum at partner schools in Singapore and opening a second developer academy in Indonesia. It also maintains a similar program in Italy. Earlier this year, Apple also accepted 11 app development companies founded by women to an entrepreneur camp.



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