Thursday, 1 August 2019

Google is bringing voice-free emergency operator access to Android

Google today highlighted a new feature that will bring voice-free emergency service interaction to Pixels and other Android device. Designed for instances of injury, situations where speaking can present a danger and for users with speech impairments, the feature allows callers to communicate via touch menus.

Once an emergency call is triggered, users can specify its nature by tapping “Fire,” “Medical” or “Police.” That information is passed along to an operator without requiring the caller to speak, alongside location information that pulls from the phone’s GPS and uses plus code, a method for locating callers without a specific address.

AED Lower Speech Rate 06

The menu information is stored locally on the phone, and all of the information shared remains confidential, shared only with the emergency operator. Once the information is entered, users can also speak directly to the operator if able.

The feature was created in collaboration with the National Emergency Number Association. It’s arriving on Pixel phones and select Android devices in the U.S. in the coming months.



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Wednesday, 31 July 2019

Dreading 10x engineers, virtual beings, the fate of Netflix, and Salesforce’s acquisition

The dreaded 10x, or, how to handle exceptional employees

The reality (myth?) is that there are engineers who are ten times more productive than other engineers (some would argue 100x, but okay). Jon Evans, who is CTO at HappyFunCorp, dives into the strengths and weaknesses of these vaunted people and how to manage them and their relationships with other team members.

The anti-10x squad raises many important and valid — frankly, obvious and inarguable — points. Go down that Twitter thread and you’ll find that 10x engineers are identified as: people who eschew meetings, work alone, rarely look at documentation, don’t write much themselves, are poor mentors, and view process, meetings, or training as reasons to abandon their employer. In short, they are unbelievably terrible team members.

Is software a field like the arts, or sports, in which exceptional performers can exist? Sure. Absolutely. Software is Extremistan, not Mediocristan, as Nassim Taleb puts it.

A guide to Virtual Beings and how they impact our world

If your 10x engineers are too annoying to deal with, maybe consider just getting virtual beings instead. The inaugural Virtual Beings Summit was held recently in San Francisco, a conference designed to bring together storyline editors, virtual reality engineers, influencer marketers and more to consider the future of “virtual beings.”



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Vizio rolls out its Apple AirPlay and HomeKit integrations to its SmartCast TV platform

Ahead of Apple launching its big video streaming initiative Apple TV+ this autumn, a integration is going live today that brings Apple closer to working with third-party TV makers and making its services available on a wider array of devices. Today Vizio said it would start to roll out support for AirPlay2 and HomeKit to its SmartCast TV sets, making it possible to stream video and other media from Apple devices to its TVs and control the sets using Apple’s Home app and through its Siri voice assistant.

The support is coming by way of an over-the-air update to SmartCast 3.0, the system that underpins Vizio’s smart TVs. Notably, using the Apple services will not necessarily mean buying new Vizio TVs: the service is backwards compatible to TVs dating back to 2016. New sets range in prices from $259.99 to $3,499.99.

“SmartCast 3.0 is full of added value for VIZIO customers. With both AirPlay 2 and HomeKit support, users can now share movies, TV shows, music and more from their favorite apps, including the Apple TV app, directly to SmartCast TVs, and enable TV controls through the Home app and Siri,” said Bill Baxter, Chief Technology Officer, VIZIO. “We are thrilled to offer an even more compelling value proposition to our users with a smart TV experience that supports all three major voice assistants. This broad range of compatibility enables VIZIO SmartCast to seamlessly integrate into any household with Siri, Google Assistant or Alexa – giving users more ways to sit back and enjoy the entertainment they love.” Vizio still appears to be the only smart TV maker that’s offering support on its sets for all of the major voice assistants.

Vizio’s integration for Apple’s media services was first announced in January at CES, when Vizio said it would be getting actually rolled out later in the year.

The news was notable at the time for a couple of reasons. First, it underscored how Vizio was stepping up its growth efforts after a tough couple of years involving lawsuits, regulatory investigations and a failed M&A attempt.

Second, it was part of a bigger theme of Apple branching out into a wider consumer electronics ecosystem for its push into the world of TV and video. The latter still stands in stark contrast to Apple’s approach around smartphones, computers and watches, where it has spent years building hardware, operating systems and walled gardens.

That’s a story that is still playing out. The timing of the Vizio news is notable given that it’s just one day after Apple’s quarterly earnings report, where the company revealed a solid quarter that beat analyst expectations but also continued to show slowing growth, largely on the back of an ongoing decline in unit sales for the iPhone (amid a similar, bigger market trend for smarphones overall). To offset that story, Apple has been working hard to build new product categories in newer hardware areas like wearables (the Apple Watch) and smart home hubs (HomePod), and Services, which includes Apple’s efforts in areas like video and music (

Services came in at $11.455 billion — missing analysts expections but still growing 13% on a year ago. The promise — or perhaps more accurately, the hope — is that adding TV and gaming into the mix later in the year will boost that even more. This is where integrations such as the one getting announced today with Vizio will fit in: they will help expand the number of people who might be using the services, and of course the number of screens where the content can be consumed.

Vizio does not specify how many sets it currently has in the market — last number it gave me earlier in the year was “millions” — but it generally is behind Samsung, which currently leads in the smart TV category.

It notes that the service will work by way of tapping an AirPlay icon within SmartCast to be able to stream 4K and Dolby VisionTM HDR movies and TV shows from Apple TV, along with other AirPlay-compatible video apps. Mirroring (which you can also do with non-smart TVs) will also be supported. AirPlay 2 also lets users play content across multiple rooms (provided you have the sets, HomePods or other AirPlay 2 speakers installed).



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Jamf acquires Digita Security to gain native Mac security

Jamf has been widely known as an enterprise Mac deployment and management tool company, but it has been looking for ways to expand beyond those core capabilities. One thing it heard from customers was that there was a dearth of native Mac security tools. It checked that box today, announcing it has acquired Digita Security, a startup with a native Mac security suite. The two companies did not reveal the purchase price.

Digita, a two-year old startup, was founded by a team of security experts led by Patrick Wardle, whose background includes a decade as a Mac security researcher, seeking out vulnerabilities on the Mac, and time at the NSA where he honed his security research skills.

Wardle says that because of the relatively low Mac marketshare, many traditional security vendors haven’t paid close attention, which can lead to trouble. “Mac marketshare is somewhat limited, maybe around 10%. So the average company is not going to spend a lot of time and resources developing Mac-specific capabilities,” he said.

“From the hacker’s point of view, this is great news, because their backdoor implants are generally not going to be detected by traditional tools. What I’ve been working on the last few years, and then most recently at Digita Security, is creating a system that is Mac specific, that leverages Mac-specific and Apple-specific frameworks and technologies,” he added.

The Digita Suite consists of three main tools. It takes advantage of and enhances XProtect, the Mac’s built-in malware detection system with a tool called UXProtect, that provides a valuable missing front end to the tool. It also offers a Mac laptop security tool called Do Not Disturb that sends you message if someone tries to access your laptop without permission, and finally it offers a tool called Gameplan, a heuristic-based malware detection system.

Jamf plans to continue to market the Digita toolset as a set of stand-alone package for the time being, while taking advantage of the Jamf policy engine when it makes sense, according to company CEO Dean Hagar. “With Digita, we’re going to be able to bring a whole solution to our customers, In addition to leaving Digita as a solution that can be offered on its own, we will be able to complete that journey for our customers by being able to monitor and hunt for threats and apply security policy,” Hagar told TechCrunch.

The deal has closed and the five Digita Security employees are now part of the Jamf security team. Having a security tool like this in the fold could help make companies more comfortable deploying Macs by giving security teams the tools they need to monitor and defend them, which could in turn expand Mac usage in the enterprise.



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Vizio rolls out its Apple AirPlay and HomeKit integrations to its SmartCast TV platform

Ahead of Apple launching its big video streaming initiative Apple TV+ this autumn, a integration is going live today that brings Apple closer to working with third-party TV makers and making its services available on a wider array of devices. Today Vizio said it would start to roll out support for AirPlay2 and HomeKit to its SmartCast TV sets, making it possible to stream video and other media from Apple devices to its TVs and control the sets using Apple’s Home app and through its Siri voice assistant.

The support is coming by way of an over-the-air update to SmartCast 3.0, the system that underpins Vizio’s smart TVs. Notably, using the Apple services will not necessarily mean buying new Vizio TVs: the service is backwards compatible to TVs dating back to 2016. New sets range in prices from $259.99 to $3,499.99.

“SmartCast 3.0 is full of added value for VIZIO customers. With both AirPlay 2 and HomeKit support, users can now share movies, TV shows, music and more from their favorite apps, including the Apple TV app, directly to SmartCast TVs, and enable TV controls through the Home app and Siri,” said Bill Baxter, Chief Technology Officer, VIZIO. “We are thrilled to offer an even more compelling value proposition to our users with a smart TV experience that supports all three major voice assistants. This broad range of compatibility enables VIZIO SmartCast to seamlessly integrate into any household with Siri, Google Assistant or Alexa – giving users more ways to sit back and enjoy the entertainment they love.” Vizio still appears to be the only smart TV maker that’s offering support on its sets for all of the major voice assistants.

Vizio’s integration for Apple’s media services was first announced in January at CES, when Vizio said it would be getting actually rolled out later in the year.

The news was notable at the time for a couple of reasons. First, it underscored how Vizio was stepping up its growth efforts after a tough couple of years involving lawsuits, regulatory investigations and a failed M&A attempt.

Second, it was part of a bigger theme of Apple branching out into a wider consumer electronics ecosystem for its push into the world of TV and video. The latter still stands in stark contrast to Apple’s approach around smartphones, computers and watches, where it has spent years building hardware, operating systems and walled gardens.

That’s a story that is still playing out. The timing of the Vizio news is notable given that it’s just one day after Apple’s quarterly earnings report, where the company revealed a solid quarter that beat analyst expectations but also continued to show slowing growth, largely on the back of an ongoing decline in unit sales for the iPhone (amid a similar, bigger market trend for smarphones overall). To offset that story, Apple has been working hard to build new product categories in newer hardware areas like wearables (the Apple Watch) and smart home hubs (HomePod), and Services, which includes Apple’s efforts in areas like video and music (

Services came in at $11.455 billion — missing analysts expections but still growing 13% on a year ago. The promise — or perhaps more accurately, the hope — is that adding TV and gaming into the mix later in the year will boost that even more. This is where integrations such as the one getting announced today with Vizio will fit in: they will help expand the number of people who might be using the services, and of course the number of screens where the content can be consumed.

Vizio does not specify how many sets it currently has in the market — last number it gave me earlier in the year was “millions” — but it generally is behind Samsung, which currently leads in the smart TV category.

It notes that the service will work by way of tapping an AirPlay icon within SmartCast to be able to stream 4K and Dolby VisionTM HDR movies and TV shows from Apple TV, along with other AirPlay-compatible video apps. Mirroring (which you can also do with non-smart TVs) will also be supported. AirPlay 2 also lets users play content across multiple rooms (provided you have the sets, HomePods or other AirPlay 2 speakers installed).



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Tuesday, 30 July 2019

iPhones have weak quarter, but wearables are doing great

As anticipated, Apple’s hardware numbers were a mixed bag during today’s fiscal Q3 earnings report. Apple continues to shift much of its resources to services and content, including a billion-dollar push into Apple TV+. But while iPhone number were down, things weren’t all bad on the device front.

Notably, wearables are up in a big way. The category hit $5.5 billion for the quarter, up from $3.7 billion, year-over-year. The boost came in no small part due to the arrival of new AirPods, featuring wireless charging functionality, in spite of the company DOAing its AirPower charging pad.

“The wearables category is doing extremely well.” said Tim Cook on today’s earnings call. “We stuck with it when others perhaps didn’t.”

Apple CFO Luca Maestri pointed out that the revenue of the wearables division alone would make for a Fortune 200 company.

Meanwhile, iPad revenue is up 8% year-over-year, Mac revenue is up 11% and the services category it’s been putting so much focus into is up 13%.

“This was our biggest June quarter ever — driven by all-time record revenue from Services, accelerating growth from Wearables, strong performance from iPad and Mac and significant improvement in iPhone trends,” Tim Cook said in a press release tied to earnings. “These results are promising across all our geographic segments, and we’re confident about what’s ahead. The balance of calendar 2019 will be an exciting period, with major launches on all of our platforms, new services and several new products.”

The optimism around iPhone isn’t entirely universal at the moment. The quarter marked another year-over-year decline for iPhone revenues, from $29.5 billion in fiscal Q3 2018 to $25.9 billion in fiscal Q3 2019, with the category dipping below 50% of the company’s total revenue for the time period. The past several quarters have seen a decline in iPhone sales, thanks to an overall stagnation in the global market, coupled with slower than expected sales in China.

That, in turn, is the result of slowed economic growth in the country. In fact, few manufacturers have been able to buck the trend in China, save for Huawei. The embattled hardware giant has increased domestic sales through aggressive pricing strategy and an increased push for patriotic purchases as it sees political headwinds abroad.

On this evening’s call, Cook said there’s some cause for optimism when it comes to China. “I’d like to provide some color on our performance in Greater China, where we saw significant improvement compared to the first half of fiscal 2019 and return to growth and constant currency,” the exec said. “We experienced noticeably better year-over-year comparisons for our iPhone business there than we saw in the last two quarters. And we had sequential improvement in the performance of every category.”

Apple, of course, will be announcing new phones later this year, though it remains to be seen whether a new feature set will be strong enough to kickstart sales. 5G is expected to be a key driver in smartphone numbers in the year ahead, though Apple isn’t expected to offer the capability until 2020.

The company also recently agreed to purchase Intel’s modem division in an effort to build more components in house.



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Can robots find a home in the classroom?

A few years ago, investors heralded the arrival of a future with robots in the home. Robots like Jibo, Anki’s Cozmo and Mayfield Robotics’ Kuri attracted buzz and hundreds of millions of dollars in venture capital. All three companies have since shut down, prompting Kidtech expert Robin Raskin to recently ask, “Has the sheen worn off the tech toy world?”

With the demise of these robots and their makers, it’s fair to wonder if and when there will be a time when robots have a real place in our lives. But some robots are finding a home in a counterintuitive place: schools.

Because for robots to succeed, they need to find an application that integrates with human needs — solving real problems — and sustains their use. At home, the current wave of robots may provide children with a few hours of entertainment before they are tossed aside like any other new toy.

In schools, however, robots are proving that they can serve a purpose, bridging the divide between the digital and physical worlds in ways that bring to life concepts like coding. Savvy teachers are finding that robots can help to bring project-based learning alive in ways that supports development of valuable critical thinking and problem-solving skills.

It would not be the first time that K-12 schools paved the way as early adopters of technology. Forty years ago, the Apple II was widely adopted in schools first, before desktop computers colonized the home. Laptops famously gained early momentum in schools, where their light weight and portability were tightly aligned with the rise of in-class interventions and digital content. Schools were also early adopters of tablets, which, despite a few high-profile failures, are now seemingly ubiquitous in K-12 classrooms.

The rise of robotics in K-12 schools has been buoyed by not just intrigue with the potential of new gadgets, but an increased focus on computer science education. Just a decade ago, only a few states allowed computer science to count toward STEM course requirements. Today, nearly every state allows computer science courses to fulfill core graduation requirements, and 17 states require that every high school offer computer science.

The growing importance of computer science at the high school level has, in turn, trickled down to elementary and middle schools, where teachers are turning to robots as an effective way to introduce students to states’ new K-12 computer science standards. In California, the state’s board of education now suggests that schools use robots to satisfy five of its standards.

Educators are recognizing the potential of robots, not as toys, but as powerful tools for learning.

From a design level, classroom robots are fundamentally different than those at home. Learning necessitates that — instead of bite-sized, shallow experiences, robots must provide experiences that have the depth and variety needed to keep students engaged over months and years. To succeed in the classroom, they must be accompanied by thoughtful curricular content that teachers can incorporate into their instruction. Because robots are relatively expensive, teachers need robots they can reliably use for a long time.

It’s a trend that hasn’t been lost on companies like littleBits and Sphero, which are quickly pivoting to focus on a K-12 market dominated by legacy players like Lego. Wonder Workshop robots, which gained popularity through retail channels like the Apple Store and Amazon, are now being used in more than 20,000 schools across the world. Although they currently penetrate just a fraction of the K-5 classrooms in the U.S., their success is not only drawing increased interest from investors, but fueling innovations that could have implications for pernicious equity gaps that still plague STEM classrooms — and high-tech fields.

While the toy industry has long marketed its products differently to boys and girls in ways that actually reinforce stereotypes through product design and advertising, robots designed for the classroom must appeal to all students. Earlier versions of Wonder Workshop’s Dash robot, for example, rolled around on visible wheels.

During its initial user studies, the company learned students equated wheeled robots with cars and trucks. In other words, they viewed Dash as something meant for boys. So, Wonder Workshop covered up Dash’s wheels. It worked. Today, nearly 50% of participants in the company’s Wonder League Robotics Competition are girls, with many of the winning teams each year being all-girl teams.

So while the national narrative often imagines a dystopian future where robots come for our jobs, classroom robots are actually helping teachers meet the needs of increasingly diverse classrooms. They are helping students improve their executive function, creativity and ability to communicate with others.

Educators are recognizing the potential of robots, not as toys, but as powerful tools for learning. And children as young as kindergarten are using robots to better and more quickly understand mathematical concepts. Students who have the opportunity to learn from — and with — robots in the classroom today may develop a generation of robots that can play a role in our lives well into the future. They will grow up not merely as consumers of technology, but creators of it.



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