Thursday, 8 August 2019

Google Travel adds flight price notifications and a limited time flight price guarantee

tp animation full no zoom alpha 1Google is building out its travel product with more features to convince you to use it to book flights and plan trips directly, instead of having to go anywhere else. The company is adding more sophisticated pricing features, including historical price comparison for specific itineraries – and notifications about when a price is likely to spike or when it’s at the absolute lowest. It’s also offering a pricing guarantee for bookings made in the next couple of weeks, so you’ll get be refunded the difference if Google says a flight price won’t drop and it subsequently does.

For any flights booked through Google that originate in the U.S. (regardless of destination) between August 13 and September 2, for which Google sends you an alert notifying you that the price is predicted to be at its lowest, the company will alert you if it does drop and then send you a refund on the price difference between what it predicted (ie., what you paid) and the lowest actual fare.

It’s an attractive deal, and the limited time offer is probably only even available because this is new and Google wants to make sure people feel absolutely comfortable trusting their predictions. The company likely has the most readily available, cross-airline information about flight availability, route popularity and price in the world, however, backed by some of the most sophisticated machine learning on the planet, so it sounds like it’s probably a pretty safe bet for them to make.

Google Travel is also adding a number of features once you actually book you trip – it’ll suggest next steps for planning your trip, and then help you find the best neighbourhoods, hotels, restaurants and stuff to do. Plus, reservations and other trip details will automatically carry over to the Google Maps app on your iOS or Android.

Overall, it’s clear that Google is making an aggressive play to own your overall travel and trip planning – and it has the advantage of having more data, better engineering, and a whole lot more in the way of design skills when compared to just about every dedicated travel booking company out there.



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Google launches ‘Live View’ AR walking directions for Google Maps

Google is launching a beta of its augmented reality walking directions feature for Google Maps, with a broader launch that will be available to all iOS and Android devices that have system-level support for AR. On iOS, that means ARKit-compatible devices, and on Android, that means any smartphones that support Google’s ARcore, so long as ‘Street View’ is also available where you are.

Originally revealed earlier this year, Google Maps’ augmented reality feature has been available in an early alpha mode to both Google Pixel users and to Google Maps Local Guides, but starting today it’ll be rolling out to everyone (this might take a couple weeks depending on when you actually get pushed the update). We took a look at some of the features available with the early version in March, and it sounds like the version today should be pretty similar, including the ability to just tap on any location nearby in Maps, tap the ‘Directions’ button and then navigating to ‘Walking,’ then tapping ‘Live View’ which should appear newer the bottom of the screen.

Live View
The Live View feature isn’t designed with the idea that you’ll hold up your phone continually as you walk – instead, in provides quick, easy and super useful orientation, by showing you arrows and big, readable street markers overlaid on the real scene in front of you. That makes it much, much easier to orient yourself in unfamiliar settings, which is hugely beneficial when traveling in unfamiliar territory.

Google Maps is also getting a number of other upgrades, including a one-stop ‘Reservations’ tab in Maps for all your stored flights, hotel stays and more – plus it’s backed up offline. This, and a new redesigned Timeline which is airing on Android devices only for now, should also be rolling out to everyone over the next few weeks.



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Wednesday, 7 August 2019

Learn how enterprise startups win big deals at TechCrunch’s Enterprise show on Sept. 5

Big companies today may want to look and feel like startups, but when it comes to the way they approach buying new enterprise solutions, especially from new entrants. But from the standpoint of a true startup, closing deals with just a few big customers is critical to success. At our much anticipated inaugural TechCrunch Sessions: Enterprise event in San Francisco on September 5, Okta’s Monty Gray, SAP’s DJ Paoni, VMware’s Sanjay Poonen, and Sapphire Venture’s Shruti Tournatory will discuss ways for startups to adapt their strategies to gain more enterprise customers (p.s. early-bird tickets end in 48 hours – book yours here).

This session is sponsored by SAP, the lead sponsor for the event.

Monty Gray is Okta’s Senior Vice President and head of Corporate Development. In this role, he is responsible for driving the company’s growth initiatives, including mergers and acquisitions. That role gives him a unique vantage point of the enterprise startup ecosystem, all from the perspective of an organization that went through the process of learning how to sell to enterprises itself. Prior to joining Okta, Gray served as the Senior Vice President of Corporate Development at SAP.

Sanjay Poonen joined VMware in August 2013, and is responsible for worldwide sales, services, alliances, marketing and communications. Prior to SAP, Poonen held executive roles at Symantec, VERITAS and Informatica, and he began his career as a software engineer at Microsoft, followed by Apple.

SAP’s DJ Paoni has been working in the enterprise technology industry for over two decades. As president of SAP North America, DJ Paoni is responsible for the strategy, day-to-day operations, and overall customer success in the United States and Canada.

These three industry executives will be joined on stage by Sapphire Venture’s Shruti Tournatory, who will provide the venture capitalist’s perspective. She joined Sapphire Ventures in 2014 and leads the firm’s CXO platform, a network of Fortune CIOs, CTOs, and digital executives. She got her start in the industry as an analyst for IDC, before joining SAP and leading product for its business travel solution.

Grab your early-bird tickets today before we sell out. Early-bird sales end after this Friday, so book yours now and save $100 on tickets before prices increase. If you’re an early-stage enterprise startup you can grab a startup demo table for just $2K here. Each table comes with 4 tickets and a great location for you to showcase your company to investors and new customers.



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PodcastOne is launching LaunchpadDM, a free hosting platform for independent podcasters

PodcastOne, the celebrity podcasting network from the founder of radio powerhouse WestwoodOne, is launching a free hosting platform for podcasters.

The Los Angeles-based syndicated podcasting platform, which counts athletes, politicians, talk radio, and reality television stars like Adam Carolla, Shaquille O’Neal, Steve Austin, Kaitlyn Bristowe, Dan Patrick, Spencer and Heidi Pratt, Jim Harbaugh, Ladygang, Dr. Drew, Chael Sonnen, Rich Eisen, Barbara Boxer, is angling to get insight into potential new talent through the venture. 

We will see which podcasts are performing well and offer them the opportunity to partner and grow with PodcastOne, and provide them with all the resources the network offers, including production, talent booking, promotion, a dedicated sales team and more,” said PodcastOne chief executive, Peter Morris, in a statement. “As the leading ad-supported podcast network, we are embracing the over 700,000 podcasts out there, and are here to support the long-term growth of independent podcasters.”

How I Podcast

Called Launchpad Digital Media, the new hosting service is pitching podcasters a free platform including unlimited hosting; access to analytics including listenership, geography, and device data; total ownership of direct monetization channels for a podcast’s subscriber base, and complete control over how podcasts are distributed via Apple, Spotify or other services.

The company is also billing itself as a discovery platform, offering free promotion for the services various podcasts across its own network of popular podcasting talent.

“Over the years, people have shared with us how hard it can be out there in the desert of independent podcasting: you have to pay to host and get your podcast heard; you get no help in discoverability; you’re scared to leave and stop paying your hosting platform because you might lose your subscribers; and it’s virtually impossible to get noticed by a major podcast network who can help you take your hard work to the next level,” said Morris, in a statement. “Launchpad was built with the independent podcaster in mind. We wanted to help solve these problems… for free.”

Since nothing is actually free, and since PodcastOne wants to get paid, the catch is the company’s own ability to insert pre- and mid-roll advertising into podcasts that are hosted on the new service.

So podcasters can manage their direct advertising, but they give PodcastOne the ability to slot in ads that the company chooses across any of the podcasts that agree to be hosted on the service. It gives the company access to both marquee talent for high value, big spending advertisers, and a way to flood other podcasts with whatever ads the company wants.

Ads that LaunchpadDM inserts won’t be longer than two total minutes per episode and podcasters can determine the location of the midroll spot when uploading the episode.



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Tuesday, 6 August 2019

The Daily Crunch 8/6/19

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

1. Apple rolls out Apple Card Preview to select users

Matthew Panzarino has been using Apple’s new credit card for a few days, making purchases and payments and trying out other features like rewards. His verdict? It works.

And even if you’re not part of the preview, you shouldn’t have to wait long — a full rollout of Apple Card will come later in August.

2. Snap looks to raise $1 billion in private debt offering

The debt offering will be used to cover the cost of general operating expenditures, Snap says, but also potentially to “acquire complementary businesses, products, services or technologies.” It also could be used for future stock repurchase plans, though the company says no such plans exist currently.

3. Squad, the ‘anti-bro startup,’ is creating a safe space for teenage girls online

The app allows you to video chat and share your phone screen with a friend in real time.

4. Optimus Ride’s Brooklyn self-driving shuttles begin picking up passengers this week

Optimus Ride will become the first startup to operate a commercial self-driving service in the state of New York — specifically shuttle services within the Brooklyn Navy Yard, a 300-acre private commercial development.

5. Google is shutting down its Trips app

Google says much of the functionality from the service will be incorporated into its Maps app and Search features.

6. Ticket marketplace TickPick raises $40M in its first institutional funding

The core of TickPick’s identity is the elimination of all hidden fees.

7. 6 steps to reduce churn for high-volume subscription companies

This article outlines how to intercept customers who show intent to cancel, then use their feedback to take action, build better experiences and ultimately retain subscribers. (Extra Crunch membership required.)



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Hardware startup North’s big pivot bet on wearable computing and platform shifts

Waterloo, Canada-based hardware startup North is a rare bird when it comes to the tech sector: It began life as an entirely different kind of hardware startup as Thalmic Labs in 2012, and launched a major pivot and re-brand in 2018.

The shift included a new name, and an entirely new product focus. It launched its Focals smart glasses last year, and earlier in 2019 sold the tech behind its original product a gesture control armband called Myo, to CTRL-labs.

This kind of system-shocking directional change can cause whiplash at even far less ambitious software startups, but when I spoke to co-founder and CEO Stephen Lake about the change and the company’s new focus, he spoke of the about-face more as a natural evolution long in the making than a late-stage shift.

“It goes way back when we started Thalmic in 2012,” Lake said. “Actually, we were working on our Myo product, which was an input for heads-up displays, VR headsets, etc. We realized back then, when we were pairing it up with the early versions of [Google] Glass and a whole variety of other displays and smart glasses, that the glasses were so far from being the consumer product that we actually wanted to wear and use. And we said, ‘We think directionally this is going to exist, we think there’s this future where we can bring technology with us into the world end up being less distracted, more present, but still get those benefits we get from computing today.’ Instead of the future of staring at screens, or being cut off in like Ready Player One world in the future, actually bringing technology and make it a seamless part of our world.”

Basically, Lake positions the problem as a kind of classic ‘cart before the horse’ dilemma: How could its interface device for a future class of devices achieve meaningful purchase if that class of devices was off to a slower start than anticipated? A less ambitious startup might’ve refocused on innovating accessories for an established device market, but Lake says his company instead took aim at pioneering an entirely new class of consumer device.



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Hardware startup North’s big pivot bet on wearable computing and platform shifts

Waterloo, Canada-based hardware startup North is a rare bird when it comes to the tech sector: It began life as an entirely different kind of hardware startup as Thalmic Labs in 2012, and launched a major pivot and re-brand in 2018.

The shift included a new name, and an entirely new product focus. It launched its Focals smart glasses last year, and earlier in 2019 sold the tech behind its original product a gesture control armband called Myo, to CTRL-labs.

This kind of system-shocking directional change can cause whiplash at even far less ambitious software startups, but when I spoke to co-founder and CEO Stephen Lake about the change and the company’s new focus, he spoke of the about-face more as a natural evolution long in the making than a late-stage shift.

“It goes way back when we started Thalmic in 2012,” Lake said. “Actually, we were working on our Myo product, which was an input for heads-up displays, VR headsets, etc. We realized back then, when we were pairing it up with the early versions of [Google] Glass and a whole variety of other displays and smart glasses, that the glasses were so far from being the consumer product that we actually wanted to wear and use. And we said, ‘We think directionally this is going to exist, we think there’s this future where we can bring technology with us into the world end up being less distracted, more present, but still get those benefits we get from computing today.’ Instead of the future of staring at screens, or being cut off in like Ready Player One world in the future, actually bringing technology and make it a seamless part of our world.”

Basically, Lake positions the problem as a kind of classic ‘cart before the horse’ dilemma: How could its interface device for a future class of devices achieve meaningful purchase if that class of devices was off to a slower start than anticipated? A less ambitious startup might’ve refocused on innovating accessories for an established device market, but Lake says his company instead took aim at pioneering an entirely new class of consumer device.



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