Wednesday, 21 August 2019

Apple exec Susan Prescott is coming TechCrunch Sessions: Enterprise

Susan Prescott, Apple’s vice president of markets, apps and services, has been at Apple since 2003. She worked with the company’s mythical co-founder Steve Jobs, and has witnessed such milestones as the launch of the iPhone and the iPad. Susan will be coming to TechCrunch Sessions: Enterprise in San Francisco on September 5 to discuss Apple’s enterprise strategy.

Prescott has been closely involved in that from the earliest days of the iPhone, and as she told TechCrunch in a 2018 article on Apple’s enterprise strategy, the company was thinking about the enterprise as a potential market from the start. “Early on we engaged with businesses and IT to understand their needs, and have added enterprise features with every major software release,” she said at the time.

When you think about it, it was in fact the iPhone and the iPad that led to the Consumerization of IT and Bring Your Own Device movements, two huge trends in enterprise IT that began in the 2011 timeframe. Later the company helped grow the business further by partnering with such enterprise stalwarts as IBM, SAP, Cisco, GE and most recently Salesforce along with systems integrators like Deloitte and Accenture. Today, the company offers a range of business tools including Apple Business Chat and Apple Business Manager, an IT management tool for managing Macs, iPhones and iPads and the apps that run on them.

All of that adds up to robust enterprise strategy, and Prescott will discuss all of that and more with TechCrunch editors. We’ll dive into Apple’s history in the enterprise and what it’s doing today to enhance that part of its business.

In all, Prescott has over 25 years of computing industry experience. Before joining Apple in 2003, she worked for Adobe where she had a range of engineering, marketing and management roles. Her last position before joining Apple in 2003 was Vice President of product management and marketing in Adobe’s Creative Professional Solutions group.

Grab your $349 tickets today to join the show and meet amazing enterprise leaders. Don’t wait! Ticket prices go up at the door! If you book 4+ tickets you’ll save 20% – book for your team here.



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Apple exec Susan Prescott is coming TechCrunch Sessions: Enterprise

Susan Prescott, Apple’s vice president of markets, apps and services, has been at Apple since 2003. She worked with the company’s mythical co-founder Steve Jobs, and has witnessed such milestones as the launch of the iPhone and the iPad. Susan will be coming to TechCrunch Sessions: Enterprise in San Francisco on September 5 to discuss Apple’s enterprise strategy.

Prescott has been closely involved in that from the earliest days of the iPhone, and as she told TechCrunch in a 2018 article on Apple’s enterprise strategy, the company was thinking about the enterprise as a potential market from the start. “Early on we engaged with businesses and IT to understand their needs, and have added enterprise features with every major software release,” she said at the time.

When you think about it, it was in fact the iPhone and the iPad that led to the Consumerization of IT and Bring Your Own Device movements, two huge trends in enterprise IT that began in the 2011 timeframe. Later the company helped grow the business further by partnering with such enterprise stalwarts as IBM, SAP, Cisco, GE and most recently Salesforce along with systems integrators like Deloitte and Accenture. Today, the company offers a range of business tools including Apple Business Chat and Apple Business Manager, an IT management tool for managing Macs, iPhones and iPads and the apps that run on them.

All of that adds up to robust enterprise strategy, and Prescott will discuss all of that and more with TechCrunch editors. We’ll dive into Apple’s history in the enterprise and what it’s doing today to enhance that part of its business.

In all, Prescott has over 25 years of computing industry experience. Before joining Apple in 2003, she worked for Adobe where she had a range of engineering, marketing and management roles. Her last position before joining Apple in 2003 was Vice President of product management and marketing in Adobe’s Creative Professional Solutions group.

Grab your $349 tickets today to join the show and meet amazing enterprise leaders. Don’t wait! Ticket prices go up at the door! If you book 4+ tickets you’ll save 20% – book for your team here.



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Apple, Google and Mozilla block Kazakhstan’s browser spying tactics

Apple, Google and Mozilla have taken the rare step of blocking an untrusted certificate issued by the Kazakhstan government, which critics say it forced its citizens to install as part of an effort to monitor their internet traffic.

The browser makers said in a joint statement Wednesday it deployed “technical solutions” to block the government-issued certificate.

Citizens had been told to install the government-issued certificate on their computers and devices as part of a domestic surveillance program. In doing so it gave the government “root” access to the network traffic on those devices, allowing the government to intercept and snoop on citizens’ internet browsing activities.

Researchers found that only a few sites were being monitored, like Facebook, Twitter and Google.

Although the Kazakh government is said to have stopped what it called “system testing” and allowed citizens to delete the certificate, both Google and Mozilla said its measures would stop the data-intercepting certificate from working — even if it’s still installed.

“We don’t take actions like this lightly,” said Marshall Erwin, Mozilla’s senior director of trust and security. But Google browser chief Parisa Tabriz said the company would “never tolerate any attempt, by any organization — government or otherwise — to compromise Chrome users’ data.”

Apple said it had also taken action to “ensure the certificate is not trusted by Safari and our users are protected from this issue,” said a spokesperson.

The block went into effect invisibly and no action is needed by users.

Kazakhstan has a population of 18 million. Researchers said that the Kazakh government’s efforts to intercept the country’s internet traffic only hit a “fraction” of the connections passing through the country’s largest internet provider.

The Central Asian country currently ranks as one of the least free countries on the internet freedom score, based off data collected by watchdog Freedom House, trailing just behind Russia and Iran.

A spokesperson for the Kazakhstan consulate in New York did not respond to a request for comment.

Updated with comment from Apple.



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Tuesday, 20 August 2019

Daily Crunch: Apple Card launches in the U.S.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

1. Apple Card launches today for all US customers, adds 3% cash back for Uber and Uber Eats

Customers can apply for Apple Card through the Wallet app on their iPhones, then start using it via Apple Pay before the physical card arrives in the mail.

Why use the card? One benefit is the ability to track your purchases in an app. Plus, there’s cash back — 2% for Apple Pay purchases, 1% for non-Apple Pay purchases and 3% for purchases on Uber and Uber Eats.

2. Twitter blocks state-controlled media outlets from advertising on its social network

The new policy was announced just hours after the company identified hundreds of accounts linked to China as part of an effort to “sow political discord” around protests in Hong Kong.

3. All 84 startups from Y Combinator’s S19 Demo Day 1

There are 197 companies (!) in the summer YC batch, and TechCrunch wrote up all 84 of the ones that presented yesterday.

Starship Technologies delivery robots go to work for Postmates in Washington D.C.

4. Starship Technologies raises $40M, crosses 100K deliveries and plans to expand to 100 new universities

Starship Technologies invented the category of rolling autonomous sidewalk delivery robots.

5. Facebook unveils new tools to control how websites share your data for ad-targeting

Just to be clear: Facebook isn’t deleting the data that a third party might have collected about your behavior. Instead, it’s removing the connection between that data and your personal information on the social network.

6. Without evidence, Trump accuses Google of manipulating millions of votes

The president’s accusation appears to be based on little more than supposition in an old paper reheated by months-old congressional testimony.

7. Revenue-based investing: A new option for founders who care about control

There’s a new wave of investors who use creative deal structures with some of the upside of traditional VC, but some of the downside protection of debt. (Extra Crunch membership required.)



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Shazam data is powering Apple Music’s newest chart, the Shazam Discovery Top 50

Apple continues to make use of Shazam, the music recognition app it acquired for $400 million in 2018. Earlier this month, Apple publicly launched its Music for Artists dashboard which included insights powered by Shazam data. Today, Apple announced that Shazam data will also now power a new Apple Music chart: the Shazam Discovery Top 50.

The chart will feature a weekly global ranking of the top 50 artists on the move and their trending track, based on Shazam data.

The Shazam app today has been downloaded a billion times and sees 20 million “Shazams” per day — that’s the number of times a user pushes the button to identify a song that’s playing. These Shazams will now be used to identify tracks that are poised for a breakout.

This is a different sort of metric than a traditional music chart would use, as it’s not a reference to how many downloads, purchases or streams a song has — instead, it lends itself more to insights about up-and-coming artists.

Screen Shot 2019 08 20 at 1.06.56 PM

That said, the chart may include a variety of songs at different points in their lifecycle. The majority may be emerging artists, but some songs may be experiencing a burst of momentum for other reasons. To rank on the chart, the song could be demonstrating a pattern of moving quickly through Shazam’s charts, rapid growth, steady growth, or it may be growing geographically, the company says. Of all of the above.

The new Apple Music chart will feature songs that are trending in the U.S. and over 10 other countries.

This isn’t Shazam’s first foray into music charts by any means. Today, you’ll find Shazam online offers a Top 200 chart for the U.S., various other countries, and as a global top chart, in addition to a 10-song “Discovery” chart for the U.S. and a smaller subset of other markets.

The Discovery Top 50 for Apple Music doesn’t currently match up with the online version of the Discovery chart, which may be related to the timing of its updates.

The launch of the new chart is another confirmation as to why Apple wanted to bring Shazam in-house — not for its nifty parlor trick of music recognition, but rather for the data it acquires on trending music. This gives Apple another means of competing with Spotify, whose own Artist dashboard launched exited beta back in 2017, giving it a big head start on serving artists and musicians with insights.

The new Shazam chart is being highlighted today in the Browse tab of the Apple Music app on iOS and Mac, and elsewhere in the app.

 



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Apple Card launches today for all US customers, adds 3% cash back for Uber and Uber Eats

Apple this morning announced its highly anticipated new credit card, Apple Card, is launching today for all customers in the U.S. Customers will be able to apply for the Apple Card through the Wallet app on the iPhone, then immediately begin using it by way of Apple Pay — before the physical card arrives in the mail.

Powered by Goldman Sachs and Mastercard, the card will work both as a traditional credit card and through Apple Pay anywhere that Mastercard is accepted. In lieu of points, which are favored by many of today’s credit card users, Apple Card doles out cash back for purchases. And it especially incentivizes users to choose Apple Pay, which offers 2% back instead of just 1% for non-Apple Pay purchases.

In addition, purchases from Apple are rewarded with 3% back — making it an obvious choice for buying Apple hardware and other gear.

Apple says it’s now extending 3% back to Uber and Uber Eats, too.

The cash back is added to your Apple Cash balance or to the card’s monthly balance if you don’t want to use an Apple Cash account.

Apple Card available today iPhoneXs Daily Cash screen 082019 inline.jpg.large 2x

The card is designed to be more transparent about interest and fees. It carries no annual fees, cash advances fees, over the limit fees or late fees. Its variable APR ranges from 12.99% to 23.99% based on the creditworthiness of the applicant. Information about the user’s charges and interest is clearly displayed in the app companion, and charges are color-coded for easier understanding.

For example, if you’re spending at restaurants, the card will become orange on your device. When you shop for entertainment-related items, it changes to a mix of orange and pink.

Apple Card available today card on iPhoneXs screen 082019

The card benefits from its built-in nature on Apple devices, too.

Beyond the Wallet and Apple Cash integrations, customers can text for support through iMessage and view transaction locations in Apple Maps.

“We’re thrilled with the overwhelming interest in Apple Card and its positive reception,” said Jennifer Bailey, Apple’s vice president of Apple Pay, in a statement. “Customers have told us they love Apple Card’s simplicity and how it gives them a better view of their spending.”

Apple Card available today card on iPhoneXs card payment screen 082019 inline.gif.large 2x

The launch follows an Apple Card preview earlier this month, where the card was offered to select users.

With today’s launch, Apple says it’s extending the 3% Daily Cash to more merchants and apps besides itself.

Starting today, Apple Card customers will receive 3% cash back on Apple Pay purchases with Uber and Uber eats. More merchants and apps will be added in the future, it says. In the fine print of today’s announcement, Apple notes that Apple Pay is coming soon to Uber services like Uber Cash, Scheduled Rides and JUMP.

Purchases made with the physical, titanium Apple Card will continue to receive 1% cash back.

Apple touts the privacy benefits of its card as another advantage. Apple won’t know where a user has shopped, it says, and Goldman Sachs won’t share or sell data to third parties for marketing and advertising, the company says.

The physical card also doesn’t display its fixed number on the face of the card — that’s stored on the mag stripe and is accessible through the app, if needed. No signature is required either.

The card will be available to customers in the U.S. with an iPhone 6 or higher, running iOS 12.4.



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Google’s lightweight search app, Google Go, launches to Android users worldwide

Google Go, a lightweight version of Google’s search app, is today becoming available to all Android users worldwide. First launched in 2017 after months of beta testing, the app had been designed primarily for use in emerging markets where people are often accessing the internet for the first time on unstable connections by way of low-end Android devices.

Like many of the “Lite” versions of apps built for emerging markets, Google Go takes up less space on phones — now at just over 7MB — and it includes offline features to aid those with slow and intermittent internet connections. The app’s search results are optimized to save up to 40% data, Google also claims.

Beyond web search, Google Go includes other discovery features, as well — like the ability to tap through trending topics, voice search, image and GIF search, an easy way to switch between languages, and the ability to have web pages read aloud, powered by A.I.

At Google’s I/O developer conference this spring, the company announced it was also bringing Lens to Google Go.

global launch lens spanish to english

Lens allows users to point their smartphone camera at real-world objects in order to bring up relevant information. In Google Go, the Lens feature will help users who struggle to read. When the camera is pointed at text — like a bus schedule, sign or bank form, for example — Lens can read the text out loud, highlighting the words as they’re spoken. Users can also tap on a particular word to learn its definition or have the text translated.

While Lens was only a 100KB addition, according to Google, the updates to the Go app since launch have increased its size. Initially, it was a 5MB app and now it’s a little more than 7MB.

Previously, Google Go was only available in a few countries on Android Go edition devices. According to data from Sensor Tower, it has been installed approximately 17.5 million times globally, with the largest percentage of users in India (48%). Its next largest markets are Indonesia (16%), Brazil (14%), Nigeria (6%), and South Africa (4%), Sensor Tower says.

In total, it has been available to 29 countries on Android Go edition devices, including also: Angola, Benin, Botswana, Burkina Faso, Cameroon, Cape Verde, Cote d’Ivoire, Gabon, Guinea-Bissau, Kenya, Mali, Mauritius, Mozambique, Namibia, Niger, Nigeria, Philippines, Rwanda, Senegal, Tanzania, Togo, Uganda, Zambia, and Zimbabwe.

Google says the app now has “millions” of users.

Today, Google says it will be available to all users worldwide on the Play Store.

Google says it decided to launch the app globally, including in markets where bandwidth is not a concern, because it understands that everyone at times can struggle with problems like limited phone storage or spotty connections.

Plus, it’s a lightweight app for reading and translating text. At Google I/O, the company had noted there are over 800 million adults worldwide who struggle to read — and, of course, not all are located in emerging markets.

global launch karaoke

Google Go is one of many lightweight apps Google has built for emerging markets, along with YouTube Go, Files GoGmail Go, Google Maps Go, Gallery Go, and Google Assistant Go, for example.

The Google Go app will be available on the Play Store to global users running Android Lollipop or higher.



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