Thursday, 26 September 2019

Apple’s iOS and iPadOS 13 support multiple PS4 or Xbox One controllers, which could be huge for Arcade

Apple’s iOS 13 update (and the newly-renamed iPadOS for iPad hardware) both support multiple simultaneous Bluetooth game controller connections. Apple added Xbox One and PlayStation 4 controller support in the updates, and after doing some digging, I can confirm that you can use multiple of either type of controller on one iOS device running the update, with each controlling a different player character.

That’s the good news: The bad news is that not many games take advantage of this right now. I wasn’t able to find a game in Apple’s new Arcade subscription service to try this out, for instance – and even finding a non-Arcade iOS game took a bit of digging. I finally was able to try local multi-controller multiplayer with Horde, a free-to-play 2-player co-op brawler, and found that it worked exactly as you’d expect.

With Arcade, Apple has done more to re-invigorate the App Store, and gaming on iOS in particular, than it has since the original launch of the iPhone. The all-you can game subscription offering, which delivers extremely high-quality gaming experiences without ads or in-app purchases, has already impressed me immensely with the breadth and depth of its launch slate, which includes fantastic titles like Where Cards Fall, Skate, Sayonara: Wild Hearts and What the Golf, to name just a few.

Combine the quality and value of the library with cross-play on iOS, iPadOS, Apple TV and eventually Mac devices, and you have a killer combo that’s well-positioned to eat up a lot of the gaming market currently owned by Nintendo’s Switch and other home consoles.

Local multiplayer, especially on iPads, is another potential killer feature here. Already, iPad owners are likely to be using their tablets both at home and on the road, and providing quality local gaming experiences on that big display, with just the added requirement that you pack a couple of PS4 or Xbox controllers in your suitcase or carry-on, opens up a lot of potential value for device owners.

As I said above, there’s not much in the way of games that support this right now, but it’s refreshing to know that the features are there for when game developers want to take advantage.



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Wednesday, 25 September 2019

Is Amazon’s Alexa ready to leave home and become a wearable voice assistant?

Amazon’s device event today played host to a dizzying number of product announcements, of all stripes – but notably, there are three brand new ways to wear Alexa on your body. Amazon clearly wants to give you plenty of options to take Alexa with you when you leave the house, the only place it’s really held sway so far – but can Amazon actually convince people that it’s the voice interface for everywhere, and not just for home?

Among the products Amazon announced at its Seattle event, Echo Frames, Echo Loop and Echo Buds all provide ways to take Alexa with you wherever you go. What’s super interesting – and telling – about this is that Amazon went with three different vectors to try to convince people to wear Alexa, instead of focusing its efforts on just one. That indicates a stronger than ever desire to break Alexa out of its home environment.

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The company has tried to get this done in different ways before. Alexa has appeared in Bluetooth speakers and headphones, in some cars (including now GM, as of today) and via Amazon’s own car accessory – and though the timing didn’t line up, it would’ve been a lock for Amazon’s failed Fire Phone.

Notice that none of these existing examples have helped Amazon gain any apparent significant market share when it comes to Alexa use on the go. While we don’t have great stats on how well-adopted Alexa is in car, for instance, it stands to reason that we’d be hearing a lot more about its success if it was indeed massively successful – in the same way we hear often about Alexa’s prevalence in the home.

Amazon lacks a key vector that other voice assistants got for free: Being the default option on a smartphone. Google Assistant manages this through both Google’s own, and third-party Android phones. Apple’s Siri isn’t often celebrated for its skill and performance, but there’s no question that it benefits from just being the only really viable option on iOS when it comes to voice assistant software.

Amazon had to effectively invent a product category to get Alexa any traction at all – the Echo basically created the smart speaker category, at least in terms of significant mass market uptake. Its success with its existing Echo devices proves that this category served a market need, and Amazon has reaped significant reward as a result.

But for Amazon, a virtual assistant that only operates in the confines of the home covers only a tiny part of the picture when it comes to building more intelligent and nuanced customer profiles, which is the whole point of the endeavour to begin with.  While Americans seem to be spending more time at home than ever before, a big percentage of peoples’ days is still spent outside, and this is largely invisible to Alexa.

The thing is, the only reliable and proven way to ensure you’re with someone throughout their entire day is to be on their smartphone. Alexa is, via Amazon’s own app, but that’s a far cry from being a native feature of the device, and just a single tap or voice command away. Amazon’s own smartphone ambitions deflated pretty quickly, so now it’s casting around for alternatives – and Loop, Frames and Buds all represent its most aggressive attempts yet.

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A smart spread of bets, each with their own smaller pool of penetration among users vs. a general staple like a smartphone, might be Amazon’s best way to actually drive adoption – especially if they’re not concerned with the overall economics of the individual hardware businesses attached to each.

The big question will be whether A) these products can either offer enough value on their own to justify their continued use while Alexa catches up to out-of-home use cases from a software perspective, or B) Amazon’s Alexa team can interate the assistant’s feature set quick enough to make it as useful on the go as it is at home, which hasn’t seemed like something it’s been able to do to date (not having direct access to smartphone functions like texting and calling is probably a big part of that).

Specifically for these new products, I’d put the Buds at the top of the list as the most likely to make Alexa a boon companion for a much greater number of people. The buds themselves offer a very compelling price point for their feature set, and Alexa coming along for the ride is likely just bonus for a large percent of their addressable market. Both the Frames and the Loop seem a lot more experimental, but Amazon’s limited release go-to-market strategy suggest its planned for that as well.

In the end, these products are interesting and highly indicative of Amazon’s direction and ambition with Alexa overall, but I don’t think this is the watershed moment for the digital assistant beyond the home. Still, it’s probably among the most interesting spaces in tech to watch, because of how much is at stake for both winners and losers.



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Holberton School is coming to Tulsa, Oklahoma

Holberton School, the coding school that bills itself as an alternative to college for budding software engineers from all walks of life, keeps expanding. After recently opening up schools in Colombia and Tunisia, the organization today announced that it will open new campus in Tulsa, Oklahoma in January 2020. With this, Holberton will soon operate three schools in the U.S. (San Francisco, New Haven and Tulsa), three in Colombia (Bogota, Cali and Medellin), and one in Tunis, Tunesia.

For the Tulsa campus, Holberton is partnering with the George Kaiser Family Foundation (the third largest charitable foundation in the U.S.) and the Charles and Lynn Schusterman Family Foundation to offer students a need-based living assistance of $1,5000 per month to help cover expenses. Once students pass the blind entrance exam and gain admission to its two-year program, classes at Holberton are free until you get a job that pays more than $40,000. At that point, you pay Holberton a share of your income for the next 42 months, capped at $85,000.

“Holberton education will bring Silicon Valley skills to America’s heartland,” said Pauline Cohen Vorms, Holberton’s director of business development and partnerships. “By training students in the Tulsa area in high-paying, in-demand jobs, we can contribute to both the workforce development and economic growth in Tulsa.”

The school argues that its admissions process has enabled it to recruit one of the most diverse classes in the tech industry and that it has placed students at companies including Apple, Facebook, LinkedIn and Tesla. As with some of its other campuses, Tulsa brings Holberton’s curriculum to communities that aren’t typically seen as competitors to Silicon Valley but that surely have a large pool of engineering talent.



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Nintendo’s ‘Mario Kart Tour’ is out now for iPhone and iPad

Mario Kart Tour, Nintendo’s latest mobile game, is now available on iOS for iPhone, iPad and iPod touch. The game, like Nintendo’s other iOS releases, is free-to-play with in-app purchases (in-game currency called ‘rubies’) that you use for upgrades and unlocks.

Players immediately unlock one rider and get a tutorial to start, which introduces you to the Mario Kart Tour driving mechanics, which are slightly different than the ones you’re probably used to if you’ve played Mario Kart games for Nintendo’s various consoles. Specifically, your kart will always be moving forward, so there’s no acceleration to press, and instead you slide your finger side-to-side on the screen to steer left and right, with a tap firing off any items or weapons you might pick up.

High scores earn you points that can be redeemed for in-game unlocks, and the game also features other new mechanics like ‘frenzy mode,’ which gives you a timed period of unlimited item use whenever you pick up three of the same. Special challenges are also new in this mobile iteration, which introduce new ways to win instead of just placing first in a race with other kart drivers. Mario Kart Tour also features online ranking with other mobile players worldwide.

The ‘Tour’ component of the game is also a new twist: Nintendo is mixing courses inspired by real-world cities in with levels that are taken from classic Mario Kart games, and these will be cycling every two weeks for a fresh global tour on a regular basis. In-game characters will also get costume variants that are inspired by these globe-trotting destinations.

Based on Nintendo’s past track record, Mario Kart Tour should be perfectly playable without any in-game purchases, but players may feel that they hit a progression wall pretty quickly without picking up some currency. It’ll be interesting to see how this one fares, given that Apple has just introduced its own Arcade subscription service focused on games that eschew in-app purchase mechanics – including cart racer Sonic Racing, which looks very much like it was once intended to offer similar in-app mechanics before Arcade came along.



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Nintendo’s ‘Mario Kart Tour’ is out now for iPhone and iPad

Mario Kart Tour, Nintendo’s latest mobile game, is now available on iOS for iPhone, iPad and iPod touch. The game, like Nintendo’s other iOS releases, is free-to-play with in-app purchases (in-game currency called ‘rubies’) that you use for upgrades and unlocks.

Players immediately unlock one rider and get a tutorial to start, which introduces you to the Mario Kart Tour driving mechanics, which are slightly different than the ones you’re probably used to if you’ve played Mario Kart games for Nintendo’s various consoles. Specifically, your kart will always be moving forward, so there’s no acceleration to press, and instead you slide your finger side-to-side on the screen to steer left and right, with a tap firing off any items or weapons you might pick up.

High scores earn you points that can be redeemed for in-game unlocks, and the game also features other new mechanics like ‘frenzy mode,’ which gives you a timed period of unlimited item use whenever you pick up three of the same. Special challenges are also new in this mobile iteration, which introduce new ways to win instead of just placing first in a race with other kart drivers. Mario Kart Tour also features online ranking with other mobile players worldwide.

The ‘Tour’ component of the game is also a new twist: Nintendo is mixing courses inspired by real-world cities in with levels that are taken from classic Mario Kart games, and these will be cycling every two weeks for a fresh global tour on a regular basis. In-game characters will also get costume variants that are inspired by these globe-trotting destinations.

Based on Nintendo’s past track record, Mario Kart Tour should be perfectly playable without any in-game purchases, but players may feel that they hit a progression wall pretty quickly without picking up some currency. It’ll be interesting to see how this one fares, given that Apple has just introduced its own Arcade subscription service focused on games that eschew in-app purchase mechanics – including cart racer Sonic Racing, which looks very much like it was once intended to offer similar in-app mechanics before Arcade came along.



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Tuesday, 24 September 2019

Passbase grabs $3.6M to power privacy-preserving online ID checks

Digital identity startup Passbase has closed a $3.6 million seed round, led by Cowboy Ventures and Eniac Ventures, with participation from Seedcamp and other European investors.

The 2018 founded startup bagged a $600k pre-seed round earlier this year for its full-stack identity engine with a privacy twist.

The latest tranche of funding will go on growing the team and sales channels in the US and Europe, says co-founder Mathias Klenk. “Our goal is to build an API-first company, so building a strong core organization is key for us to be able to fully focus on securing partnerships with complementary services,” he tells TechCrunch.

“By the end of next year, we aim to have our consumer application rolled out so that individuals can leverage the core value proposition of our service and businesses can reap the rewards of seamless reauthentication,” he adds. In terms of clients, our goal is to move up in scale and conduct pilots with some of the larger players in our target segment.”

Passbase launched an open beta in May and has been running tests over the summer, according to Klenk, who says around 15 companies have been actively testing the platform — claiming 300+ businesses have “expressed interest” in the product.

Earlier testers hail from industries including healthcare, gig economy and mobility, with “exciting use cases in the pipeline from recruitment to financial services that will launch soon”, per Klenk.

What is the product? Passbase dubs it ‘Stripe for identity verification’ — meaning it’s offering APIs to make it easy for developers to plug and integrate a range of consumer-friendly identity checks into their digital services. Such as selfie video scans and identity document scanning. (Passbase is itself plugging into ID document verification services from a range of partners, augmented with add-ons such as a liveness check.)

It touts “NIST-certified facial recognition, forensic ID authenticity analysis, and a patent-pending zero-knowledge sharing architecture” as forming part of its stack. 

The overarching goal is to become a trusted intermediary exchange later between businesses and end users — aka a “consent layer” — by building out a developer platform to support the integration of verification technologies into web services, while — on the consumer end — allowing web users to limit who gets access to their actual data. Hence the promise of privacy baked in.

“Our vision is to build out an open identity system that encourages services to hold less information, yet be sure of the quality of the result they are receiving,” adds Klenk.

Consumers can submit personal data to verify their ID, such as a facial biometric scan and identity document scan via their webcam, without having to rely on their data being exposed to and potentially mishandled by non-specialists — instead they have to trust Passbase’s tech architecture.

It also plans to launch a (free) consumer app early next year that will provide end users with controls over the information they’re sharing for ID verification and also serve up insights on how it’s being used — to give people “a holistic view and analytics of their data exposure online”, as Klenk puts it. 

Though it won’t be requiring such highly engaged participation from end users — to ‘claim their digital identity’ by downloading its app.

“Our aim is to incorporate your digital identity into the verification flow,” he says, adding: “If you do not care enough about your digital footprint, you do not have to claim your digital identity and can process through a transactional relationship like with any other identity verification provider. However, with a combination of your biometrics and unique identifier, we have the first building blocks of creating a universal digital identity.”

Klenk says he expects access management and account recovery to become an important area for Passbase as — or, well, if — consumers adopt its idea of a “verified digital identity” which they can control.

“In terms of businesses accepting this, of course there are network effects in play,” he goes on. “That being said, identity works as a stack and if we manage to tie the root identity to additional credentials (through partnerships) like background checks, credit scores etc, it would be difficult to pass on using such a system. So at the end of the day, it comes down to who can offer the most full-stack solution.”

There’s plentiful and growing competition in the digital identity management space — including for privacy-protecting sign-ins now Apple has skin in the game — so Passbase certainly has its work cut out to get traction. Though it’s targeting fuller ID checks, arguing that a username and password are inadequate for many of the authentication checks which digital services now demand, given there’s a platforms offering to connect you to pretty much anyone these days, be it a medical professional, babysitter, taxi driver, cleaner, delivery driver or potential life partner.

Klenk says Passbase’s defensibility “comes from the B2B2C approach whereby we are creating a useful service for businesses from day 1, while enabling data ownership for consumers in order to create a more secure and privacy-preserving digital future”.

It does also have patents pending in the US.

“For some of the incumbents in the market, it is complicated to completely shift their business model, whereas for newer competitors, it comes down to the operating model and execution,” he also argues of the competitive landscape.

If Passbase can make their full-stack stick, the plan is to monetize via the developer platform where they’ll offer businesses their first 50 verifications for free.

“Afterwards, our pricing has a platform access fee combined with a per verification cost. The reason being that as we build out more and more modules (ID document verification, phone number, living address, email, work permit) we plan to move towards a SaaS model, offering businesses all kinds of identification services for a predictable cost,” he says. “This is why our pricing also reflects a lower variable cost and increased subscription fee, as volumes grow.”

A self-service b2b product will launch next month — meaning any business will be able to tap Passbase’s APIs and integrate its verification service. The consumer app will naturally follow later.

“For the consumer, the product will always be free as we believe that the data needs to be given back and belong to consumers,” Klenk adds.



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Amazon launches Amazon Care, a virtual and in-person healthcare offering for employees

Amazon has gone live with Amazon Care, a new pilot healthcare service offering that is initially available to its employees in and around the Seattle area. The Amazon Care offering includes both virtual and in-person care, with telemedicine via app, chat and remote video, as well as follow-up visits and prescription drug delivery in person directly at an employee’s home or office.

First reported by CNBC, Amazon Care grew out of an initiative announced in 2018 with J.P. Morgan and Berkshire Hathaway to make a big change in how they all collectively handle their employee healthcare needs. The companies announced at the time that they were eager to put together a solution that was “free from profit-making incentives and constraints,” which are of course at the heart of private insurance companies that serve corporate clients currently.

Other large companies, like Apple, offer their own on-premise and remotely accessible healthcare services as part of their employee compensation and benefits packages, so Amazon is hardly unique in seeking to scratch this itch. The difference, however, is that Amazon Care is much more external-facing than those offered by its peers in Silicon Valley, with a brand identity and presentation that strongly suggests the company is thinking about more than its own workforce when it comes to a future potential addressable market for Care.

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The Amazon Care logo.

Care’s website also provides a look at the app that Amazon developed for the telemedicine component, which shows the flow for choosing between text chat and video, as well as a summary of care provided through the service, with invoices, diagnosis and treatment plans all available for patient review.

Amazon lists Care as an option for a “first stop,” with the ability to handle things like colds, infections, minor injuries, preventative consultations, lab work, vaccinations, contraceptives and STI testing and general questions. Basically, it sounds like they cover off a lot of what you’d handle at your general practitioner, before being recommended on for any more specialist or advanced medical treatment or expertise.

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Rendered screenshots of the Amazon Care app for Amazon employees.

Current eligibility is limited to Amazon’s employees, who are enrolled in the company’s health insurance plan, and who are located in the pilot service geographical area. The service is currently available between 8 AM and 9 PM local time from Monday through Friday, and between 8 AM and 6 PM Saturday through Sunday.

Amazon acquired PillPack last year, an online pharmacy startup, for around $753 million, and that appears to be part of their core value proposition with Amazon Care, too, which features couriered prescribed medications and remotely communicated treatment plans.

Amazon may be limiting this pilot to employees at launch, but the highly-publicized nature of their approach, and the amount of product development that clearly went into developing the initial app, user experience and brand all indicate that it has the broader U.S. market in mind as a potential expansion opportunity down the line. Recent reports also suggest that it’s going to make a play in consumer health with new wearable fitness tracking devices, which could very nicely complement insurance and health care services offered at the enterprise and individual level. Perhaps not coincidentally, Walgreens, CVS and McKesson stock were all trading down today.



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