Friday, 7 February 2020

Apple fined $27 million in France for throttling old iPhones without telling users

France’s competition watchdog DGCCRF announced earlier today that Apple will pay a $27.4 million (€25 million) fine due to an iOS update that capped performance of aging devices. The company will also have to display a statement on its website for a month.

A couple of years ago, Apple released an iOS update (10.2.1 and 11.2) that introduced a new feature for older devices. If your battery is getting old, iOS would cap peak performances as your battery might not be able to handle quick peaks of power draw. The result of those peaks is that your iPhone might shut down abruptly.

While that feature is technically fine, Apple failed to inform users that it was capping performances on some devices. The company apologized and introduced a new software feature called “Battery Health”. It lets you check the maximum capacity of your battery and if your iPhone can reach peak performance.

And that’s the issue here. Many users may have noticed that their phone would get slower when they play a game for instance. But they didn’t know that replacing the battery would fix that. Some users may have bought new phones even though their existing phone was working fine.

France’s DGCCRF also notes that iPhone users can’t downgrade to a previous version of iOS, which means that iPhone users had no way to lift the performance capping feature. “Failing to inform consumers represented a misleading business practice using omission,” the French authority writes.

Apple accepted to settle by paying a €25 million fine and recognizing its wrongdoing with a statement on its website.



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Apple fined $27 million in France for throttling old iPhones without telling users

France’s competition watchdog DGCCRF announced earlier today that Apple will pay a $27.4 million (€25 million) fine due to an iOS update that capped performance of aging devices. The company will also have to display a statement on its website for a month.

A couple of years ago, Apple released an iOS update (10.2.1 and 11.2) that introduced a new feature for older devices. If your battery is getting old, iOS would cap peak performances as your battery might not be able to handle quick peaks of power draw. The result of those peaks is that your iPhone might shut down abruptly.

While that feature is technically fine, Apple failed to inform users that it was capping performances on some devices. The company apologized and introduced a new software feature called “Battery Health”. It lets you check the maximum capacity of your battery and if your iPhone can reach peak performance.

And that’s the issue here. Many users may have noticed that their phone would get slower when they play a game for instance. But they didn’t know that replacing the battery would fix that. Some users may have bought new phones even though their existing phone was working fine.

France’s DGCCRF also notes that iPhone users can’t downgrade to a previous version of iOS, which means that iPhone users had no way to lift the performance capping feature. “Failing to inform consumers represented a misleading business practice using omission,” the French authority writes.

Apple accepted to settle by paying a €25 million fine and recognizing its wrongdoing with a statement on its website.



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Brilliant makes your smart home more manageable

Controlling your smart home gadgets from your phone or by voice isn’t exactly a chore, but after setting up a bunch of smart lights, a Wi-Fi lock, thermostat and a few more smart devices, I came to miss the ability to control at least some of them with a physical switch. Add to that the simple fact that your visitors suddenly don’t have a clue how to turn off the lights and you may just want to go back to basic light switches. Thankfully, that’s something the industry has realized, too, and we’re seeing a few more smart hardware controllers now, too.

At CES this year, Brilliant announced a new smart plug and switch to complement its existing touchscreen smart home controller. The new hardware is still a few weeks away, but ahead of the launch, I got a chance to try out the existing Brilliant controller, which has been on the market for a while but has received numerous updates and support for new integrations ever since. One of the latest integrations is with Schlage’s Encode Wi-Fi lock, which I also tested.

The promise of the Brilliant Controls is that you will be able to control all supported smart home gadgets from the physical and touchscreen controls — and, of course, it also turns the light switches you replace with it into smart switches. It also comes with a built-in camera (with a privacy shutter) that you can use either for room-to-room video chats or to check up on your home while you are away. The video quality isn’t great, but good enough for its intended purpose.

Supported devices include Wemo smart plugs, Ring alarms, Sonos speakers, Philips Hue and Lifx lights, as well Schlage, Yale and August locks, among others. The number of integrations keeps growing and covers most of the major brands, but if you’ve bet on other systems, this isn’t the controller for you. It also comes with built-in Alexa support and works with the Google Assistant, too.

Depending on how you feel about working with electricity in your home, the physical installation of the Brilliant Controls (I tested the $299 single and $349 dual switches) is either a breeze or will cause you nightmares. If you’ve ever changed a light switch, though, the installation couldn’t be easier, and Brilliant offers both an in-depth printed installation guide and video tutorials.

My own experience was pretty straightforward, assuming that your home’s electricity system is relatively modern and conforms to today’s standards. Installing the single switch took me about half an hour and the more complex dual switch was ready to go in about 45 minutes or so — and that was the first time I changed a light switch in a few years. If you’ve never done this before, though, that rats nest of cables behind your switches may take a little bit to figure out, but thankfully, all electric cables in modern homes should be color-coded.

One nice feature here is that you first install the backplate, which has physical buttons to let you test your installation before you put on the actual touchscreen unit. That way, you don’t have to unscrew everything in case you did make a mistake.

As for the software side, once you put on the screen, the Android-based interface should pop up within a few minutes. From there, you go through the usual Wi-Fi setup procedure and most likely a software update. After that, you should be ready to go.

Managing the lights that are directly attached to the control from the touchscreen or the capacitive strips on the side (for the two-switch control and up) is easy enough. Adding your third-party devices to the system takes a little while, but isn’t too onerous either, and you’re only going to do it once, after all.

I found the overall menu system a bit confusing, though, and takes a while to navigate. That especially becomes a problem when you want to program scenes (maybe to turn on all the different smart lights in your living room or bedroom). For this, you have to program both a scene that turns on all the lights, which take a few taps for every single one — and then a second scene that turns them all off. Because you can duplicate scenes, that second step is a bit faster, but I couldn’t help but think that there had to be a better solution for this. At the same time, though, this allows you to create pretty complex scenes. You can do most of this through the Brilliant app on your phone, too, which is probably the way to go as it’s a bit easier and faster.

Once everything is set up, though, the system is actually incredibly easy to use, and even your house guests who have never seen a smart plug will finally be able to turn your lights on and off (and yes, I’m aware that this shouldn’t be a problem in 2020, but here we are). I know it’s a bit of a cliche, but it pretty much just works.

One problem I’ve had with Brilliant is that the Controls are pricey, starting at $299 for the single switch and $349 for the dual switch. At those prices, you’re not going to put those into a lot of your rooms (unless you think that’s not that pricey, in which case, congrats). With the upcoming screen-less dimmer switches, which only require you to have a single control in your home and will retail for just under $70, that equation changes. We’ll give those new switches a try once they are available later this year.

 



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Thursday, 6 February 2020

Advocating reform, activist investor Elliott Management takes a $2.5B stake in SoftBank

The activist investment firm Elliott Management has steadily amassed a $2.5 billion stake in the headline-grabbing, Japanese technology conglomerate SoftBank even as a series of missteps battered the company’s share price.

Famous for its investments in companies like Slack and Uber and infamous for betting billions on the co-working real estate marketplace and development company, WeWork, SoftBank presented an enticing target for Elliott’s brand of financial speculation, according to an initial report in The Wall Street Journal.

Last November, SoftBank Group reported a $6.5 billion loss thanks in part to its efforts to bail out its investment in WeWork — a company once valued in private markets at $47 billion.

Those losses sent the stock price tumbling, but despite its troubles, SoftBank still holds a vast stable of portfolio companies. It’s those assets that Elliott Management thinks are appealing enough to carve out some of its $34 billion in assets under management for a minority stake.

Elliott’s substantial investment in SoftBank Group reflects its strong conviction that the market significantly undervalues SoftBank’s portfolio of assets,” a spokesperson for the firm wrote in an email. “Elliott has engaged privately with SoftBank’s leadership and is working constructively on solutions to help SoftBank materially and sustainably reduce its discount to intrinsic value.”

SoftBank made waves in the technology investment world with its massive $100 billion Vision fund, which was designed to take stakes in emerging technology companies that required lots of cash, but could potentially transform various industries.

The audacious investment strategy was financed by working with sovereign wealth funds like the Saudi Arabian Public Investment Fund (whose principals are linked to a leadership known for ordering the assassination of journalists) and companies like Apple and Microsoft.

Through its limited partners and with its own cash, SoftBank was able to take large equity stakes in companies across a range of different industries. However, it now appears that those large equity stakes will be difficult to maintain or justify.

Over the last year, several of SoftBank’s portfolio companies have run into trouble, and it’s an open question whether any changes Elliott might be able to effect at the top of the organization would have an impact on the performance of the underlying portfolio.

Indeed, given SoftBank founder Masayoshi Son’s 22% ownership stake in the business, any corporate activism that Elliott may initiate or advocate for could have limited results.

There are good businesses in the SoftBank portfolio, and public investors have rushed in to buy the company’s stock on the back of the disclosure of Elliott Management’s investment.

However, the flood of capital that came into the venture market in 2018 seems to have crested, which could leave SoftBank and its new investors soaked.



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Where are wearables going in 2020?

Apple has throttled the competition in another category.

During the company’s recent earnings call, CEO Tim Cook noted the company’s wearable division now rivals the size of a Fortune 500 company. He failed to give more specifics, but the point is striking: between Apple Watch and AirPods, Cupertino has another juggernaut on its hands.

Apple’s wearable fortunes come from two distinct sub-categories: more mature wrist-worn devices that include smartwatches and wearable trackers (and all of the overlap therein) and fully wireless earbuds or “hearables,” as they’re sometimes known.

I’m pulling IDC numbers from December for the latest, but these seem to mostly comport with what I’ve been seeing from firms over the past year. Apple’s on top with a little more than a third of total global market share — nearly 200 percent growth over the prior year. That’s thanks in no small part to the addition of AirPods Pro to the mix. Though getting back to Apple’s recent earnings, Cook notes that three-quarters of Apple Watch purchases in the previous quarter were by people who were buying the device for the first time. So there’s plenty of growth there, as well.

Xiaomi is at a distant number two with around 15 percent of the market. That’s still a commanding presence, as the company has expanded into new markets (mostly in Europe) with devices that undercut the competition. Samsung found success at around 10 percent of the global market with its diversification (watches, earbuds and fitness trackers), while Huawei maintained a strong presence in China with 80 percent of its total shipments in its home country as it struggles with other issues abroad.



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Netflix begins streaming in AV1 on Android

Netflix announced this week that it has started to stream titles in AV1 on Android in what could significantly help the two-year-old media codec gain wider adoption.

The world’s biggest streaming giant said on Wednesday that by switching from Google’s VP9 — which it previously used on Android — to AV1, its compression efficiency has gone up by 20%.

At the moment, only “select titles” are available to stream in AV1 for subscribers “who wish to reduce their cellular data usage by enabling the ‘Save Data’ feature,” the American firm said.

Netflix hasn’t shared much about the benefit AV1 will provide to customers, but the new media codec’s acceptance nonetheless sends a message by itself.

Tech giants, including Google, have spent years developing and improving media codecs as consumption of data skyrocketed and low-cost devices began to sell like hotcakes. But they just can’t seem to settle on one media codec and universally support it.

Think of Safari and YouTube, for instance. You can’t stream YouTube videos in 4K resolution on Safari, because Apple’s browser does not support Google’s VP9. And Google does not support HEVC for 4K videos on YouTube.

AV1 is supposed to be the savior media codec that gets universal support. It’s royalty-free and it works atop of open-source dav1d decoder that has been built by VideoLAN, best known for its widely popular media player VLC and FFmpeg communities. It is sponsored by the Alliance for Open Media.

Who are the members of Alliance for Open Media? Nearly all the big guys: Apple, Google, Amazon, Netflix, Nvidia, ARM, Facebook, Microsoft, Mozilla, Samsung and Tencent, among others.

But that’s not to say there aren’t roadblocks in the adoption of AV1. Compared to HEVC — the format that AV1 is supposed to replace in popularity — encoding in AV1 was noticeably slower a year ago, as per some benchmark tests.

Adoption of AV1 by various browsers, according to analytics firm StatCounter. Safari is yet to support it.

Netflix’s announcement suggests that things have improved. The streaming giant said its goal is to support AV1 on all of its platforms. “In the spirit of making AV1 widely available, we are sponsoring an open-source effort to optimize 10-bit performance further and make these gains available to all,” it said in a blog post.



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Netflix begins streaming in AV1 on Android

Netflix announced this week that it has started to stream titles in AV1 on Android in what could significantly help the two-year-old media codec gain wider adoption.

The world’s biggest streaming giant said on Wednesday that by switching from Google’s VP9 — which it previously used on Android — to AV1, its compression efficiency has gone up by 20%.

At the moment, only “select titles” are available to stream in AV1 for subscribers “who wish to reduce their cellular data usage by enabling the ‘Save Data’ feature,” the American firm said.

Netflix hasn’t shared much about the benefit AV1 will provide to customers, but the new media codec’s acceptance nonetheless sends a message by itself.

Tech giants, including Google, have spent years developing and improving media codecs as consumption of data skyrocketed and low-cost devices began to sell like hotcakes. But they just can’t seem to settle on one media codec and universally support it.

Think of Safari and YouTube, for instance. You can’t stream YouTube videos in 4K resolution on Safari, because Apple’s browser does not support Google’s VP9. And Google does not support HEVC for 4K videos on YouTube.

AV1 is supposed to be the savior media codec that gets universal support. It’s royalty-free and it works atop of open-source dav1d decoder that has been built by VideoLAN, best known for its widely popular media player VLC and FFmpeg communities. It is sponsored by the Alliance for Open Media.

Who are the members of Alliance for Open Media? Nearly all the big guys: Apple, Google, Amazon, Netflix, Nvidia, ARM, Facebook, Microsoft, Mozilla, Samsung and Tencent, among others.

But that’s not to say there aren’t roadblocks in the adoption of AV1. Compared to HEVC — the format that AV1 is supposed to replace in popularity — encoding in AV1 was noticeably slower a year ago, as per some benchmark tests.

Adoption of AV1 by various browsers, according to analytics firm StatCounter. Safari is yet to support it.

Netflix’s announcement suggests that things have improved. The streaming giant said its goal is to support AV1 on all of its platforms. “In the spirit of making AV1 widely available, we are sponsoring an open-source effort to optimize 10-bit performance further and make these gains available to all,” it said in a blog post.



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