Monday, 1 June 2020

Is Zoom the next Android or the next BlackBerry?

In business, there’s nothing so valuable as having the right product at the right time. Just ask Zoom, the hot cloud-based video conferencing platform experiencing explosive growth thanks to its sudden relevance in the age of sheltering in place.

Having worked at BlackBerry in its heyday in the early 2000s, I see a lot of parallels to what Zoom is going through right now. As Zooming into a video meeting or a classroom is today, so too was pulling out your BlackBerry to fire off an email or check your stocks circa 2002. Like Zoom, the company then known as Research in Motion had the right product for enterprise users that increasingly wanted to do business on the go.

Of course, BlackBerry’s story didn’t have a happy ending.

From 1999 to 2007, BlackBerry seemed totally unstoppable. But then Steve Jobs announced the iPhone, Google launched Android and all of the chinks in the BlackBerry armor started coming undone, one by one. How can Zoom avoid the same fate?

As someone who was at both BlackBerry and Android during their heydays, my biggest takeaway is that product experience trumps everything else. It’s more important than security (an issue Zoom is getting blasted about right now), what CIOs want, your user install base and the larger brand identity.

When the iPhone was released, many people within BlackBerry rightly pointed out that we had a technical leg up on Apple in many areas important to business and enterprise users (not to mention the physical keyboard for quickly cranking out emails)… but how much did that advantage matter in the end? If there is serious market pull, the rest eventually gets figured out… a lesson I learned from my time at BlackBerry that I was lucky enough to be able to immediately apply when I joined Google to work on Android.



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Apple has just patched the recent iOS 13.5 jailbreak

Well that didn’t last long.

Apple has patched a security vulnerability that allowed hackers to build a jailbreak tool allowing deep access to the iPhone software.

In a security advisory, Apple acknowledged that it had fixed the vulnerability in iOS 13.5.1, posted Monday. The technology giant credited the unc0ver team, which released the jailbreak just last week, for finding the vulnerability.

Although details of the vulnerability are not yet public, Apple typically works quickly to patch vulnerabilities that allow jailbreaks, fearing that the same vulnerability could also be abused by malicious hackers.

In a tweet, one of the lead jailbreakers confirmed that updating to iOS 13.5.1 will close the vulnerability and render the jailbreak useless.

Jailbreaking is a popular way to allow users to break free from Apple’s “jail” — hence the term — that prevents deep access to an iPhone’s operating system. Apple has does this to improve device security and to reduce the surface area in which hackers can attack the software. But jailbreakers say breaking through those restrictions allows them greater customization over their iPhones in a way that most Android users are already used to.

Security experts typically advise against jailbreaking as it can expose a device owner to a greater range of attacks, while advising users to install their devices and software as soon as update become available.

Apple said iOS 13.5.1 also comes with new Memoji stickers and other bug fixes and improvements.

Update today. If security isn’t your thing, at least do it for the Memoji stickers.



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Apple has just patched the recent iOS 13.5 jailbreak

Well that didn’t last long.

Apple has patched a security vulnerability that allowed hackers to build a jailbreak tool allowing deep access to the iPhone software.

In a security advisory, Apple acknowledged that it had fixed the vulnerability in iOS 13.5.1, posted Monday. The technology giant credited the unc0ver team, which released the jailbreak just last week, for finding the vulnerability.

Although details of the vulnerability are not yet public, Apple typically works quickly to patch vulnerabilities that allow jailbreaks, fearing that the same vulnerability could also be abused by malicious hackers.

In a tweet, one of the lead jailbreakers confirmed that updating to iOS 13.5.1 will close the vulnerability and render the jailbreak useless.

Jailbreaking is a popular way to allow users to break free from Apple’s “jail” — hence the term — that prevents deep access to an iPhone’s operating system. Apple has does this to improve device security and to reduce the surface area in which hackers can attack the software. But jailbreakers say breaking through those restrictions allows them greater customization over their iPhones in a way that most Android users are already used to.

Security experts typically advise against jailbreaking as it can expose a device owner to a greater range of attacks, while advising users to install their devices and software as soon as update become available.

Apple said iOS 13.5.1 also comes with new Memoji stickers and other bug fixes and improvements.

Update today. If security isn’t your thing, at least do it for the Memoji stickers.



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Apple has just patched the recent iOS 13.5 jailbreak

Well that didn’t last long.

Apple has patched a security vulnerability that allowed hackers to build a jailbreak tool allowing deep access to the iPhone software.

In a security advisory, Apple acknowledged that it had fixed the vulnerability in iOS 13.5.1, posted Monday. The technology giant credited the unc0ver team, which released the jailbreak just last week, for finding the vulnerability.

Although details of the vulnerability are not yet public, Apple typically works quickly to patch vulnerabilities that allow jailbreaks, fearing that the same vulnerability could also be abused by malicious hackers.

In a tweet, one of the lead jailbreakers confirmed that updating to iOS 13.5.1 will close the vulnerability and render the jailbreak useless.

Jailbreaking is a popular way to allow users to break free from Apple’s “jail” — hence the term — that prevents deep access to an iPhone’s operating system. Apple has does this to improve device security and to reduce the surface area in which hackers can attack the software. But jailbreakers say breaking through those restrictions allows them greater customization over their iPhones in a way that most Android users are already used to.

Security experts typically advise against jailbreaking as it can expose a device owner to a greater range of attacks, while advising users to install their devices and software as soon as update become available.

Apple said iOS 13.5.1 also comes with new Memoji stickers and other bug fixes and improvements.

Update today. If security isn’t your thing, at least do it for the Memoji stickers.



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Android update delivers new ‘Bedtime’ features focused on improving sleep

At Google’s 2018 I/O developer conference, the company debuted a new suite of “digital well-being” aimed at helping Android users better manage their screen time. At its 2019 event, it expanded its tools’ capabilities and improved the related parental controls. Although Google I/O isn’t taking place this year due to the COVID-19 pandemic, the company is once again refreshing its well-being toolset. This year, the focus is a timely one as Google will roll out new bedtime tools to help people get better sleep.

Google reports seeing a rise in sleep-related search queries like “insomnia” and “can’t sleep” in April and May, as the coronavirus crisis led to increased stress and anxiety, which can disrupt sleep.

Android’s “Bedtime” mode, previously known as “Wind Down,” uses Do Not Disturb to silence calls, texts, and notifications, while grayscale fades the colors on your phone to black and white, to reduce the draw to your screen. With the updates to this feature, Google is making it easier to customize when and how Bedtime mode is enabled.

Based on your bedtime schedule, you can now opt to have it automatically turn on after your phone is plugged into its charger. You can also add Bedtime mode to your Android phone’s Quick Settings, to instantly turn it on or off with a single tap. And if you need a few more minutes, you can choose to pause Bedtime mode without needing to adjust your schedule.

The update to Digital Wellbeing, which included the ability to automatically enable Bedtime mode when the phone is charging and add it to Quick Settings, actually rolled out earlier in May. But Google is announcing the features today as part of its other Bedtime mode changes.

The Clock app on Android is also being updated with a new Bedtime tab.

Here, you can set daily sleep and wake times. In the app, you’ll be able to see a preview of your calendar for the next day, and then tally the total number of hours of sleep you’d get. This way, you can adjust your bedtime if needed to sync up with tomorrow’s schedule — even if that means diverting from your typical bedtime schedule.

 

In addition, users will receive a reminder before bedtime and have the option to play calming sounds from Calm, Spotify, YouTube Music, and other sources. If they have Digital Wellbeing installed, they can pair with Bedtime mode to limit the interruptions during sleep.

The app will also display how much time you’re spending and which apps you’ve used after your set bedtime.

Google additionally suggested users looking for better sleep can try the “Sunrise Alarm” option that gradually brightens your screen to help you wake up more gently. This visual alarm system will begin 15 minutes prior to your audio alarm. Users can also set their favorite songs as an alarm to make the alarm less jarring, Google recommends.

The sunrise alarm was first introduced with the Pixel 3 and Pixel Stand in 2018. But with the update, you will no longer need the stand to use the feature — it’s a part of the new Bedtime tab in the Clock app.

Related to today’s launch of new bedtime features, Google noted it recently added new YouTube bedtime reminders. It also supports a daily bedtime schedule in Andoird’s parental controls feature, Family Link.

The updated Bedtime experience is launching first on Pixel devices starting today, and will roll out to the Clock app and on other Android devices later this summer. Pixel devices will be getting a handful of other updates, as well, including Adaptive Battery.

Pixel 2 devices and newer will notify the user when the battery is set to run out, while throttling background usage to save on life. The excellent Recorder app can now be triggered with a “Hey Google” and transcripts can be saved directly to Google Docs.

The Personal Safety app introduced on the 4 is now coming to all devices, while the 3 will get car crash detection. There’s also a new Safety Check feature designed to send out alerts in potentially dangerous situations. Per Google,

For example if you’re about to go on a run or hike alone, safety check will make sure you made it back safely. If you don’t respond to the scheduled check-in, the app will alert your emergency contacts. In the event that you need immediate help or are in a dangerous situation, emergency sharing notifies all of your emergency contacts and shares your real-time location through Google Maps so they can send help or find you.

The Personal Safety app will also let users set notifications for crises, including natural disasters and other public safety concerns.



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Tech cos. respond to George Floyd’s death, ensuing protests and systematic racism

On Sunday, a fourth night of protests erupted around the country, spurred on by the May 25 death of George Floyd at the hands of the Minneapolis police. The movement is a response to wide-ranging and systematic inequality that has seen a disproportionate number of black Americans suffer a similar fate, with Floyd’s desperate gasping “I can’t breathe” echoing Eric Garner’s death some six years prior.

Violence broke out over the weekend, with photos and videos emerging of bloodied protesters, bystanders and journalists tasked with covering the events. It takes a lot for an event to dominate headlines in a country suffering from far and away the world’s largest number of COVID-19 deaths, but wide scale movements in Minneapolis, New York, D.C., L.A., Chicago and beyond seem destined to remain top of mind in an already deeply divided nation.

Tech companies and CEOs have begun to weigh in on what amounts to a rather delicate topic for corporations not accustom to rocking the boat on these manner of social issues. Tim Cook, who has a history of publicly addressing social issues, said the company draws strength from its diversity. He also told staff that now is the time to listen,

This is a moment when many people may want nothing more than a return to normalcy, or to a status quo that is only comfortable if we avert our gaze from injustice. As difficult as it may be to admit, that desire is itself a sign of privilege. George Floyd’s death is shocking and tragic proof that we must aim far higher than a “normal” future, and build one that lives up to the highest ideals of equality and justice.

The Apple CEO says the company will be making unspecified donations to the Equal Justice Initiative and other non-profits. It will also be matching two-for-one on all employee donations for June.

Twitter, meanwhile, swapped its standard logo for a black and white version, adding a Black Lives Matter hashtag to its bio. Its diversity account Twitter Together offered the following statement (via tweet, naturally),

Racism does not adhere to social distancing. Amid the already growing fear and uncertainty around the pandemic, this week has again brought attention to something perhaps more pervasive: the long-standing racism and injustices faced by Black and Brown people on a daily basis.

Amazon also took to Twitter, offering the following statement,

The inequitable and brutal treatment of Black people in our country must stop. Together we stand in solidarity with the Black community — our employees, customers, and partners — in the fight against systematic racism and injustice.

AWS head Andy Jassy added on his own account,

*What* will it take for us to refuse to accept these unjust killings of black people? How many people must die, how many generations must endure, how much eyewitness video is required? What else do we need? We need better than what we’re getting from courts and political leaders.

Many were quick to condemn Amazon for perceived hypocrisy. Among the issues here are longstanding complaints over worker treatment, as well as Amazon Web Service’s technologies like facial recognition, which have been utilized by law enforcement.

The ACLU responded rather bluntly,

Cool tweet. Will you commit to stop selling face recognition surveillance technology that supercharges police abuse?

Amazon does not appear to have responded to this most recent question from the organization.

The pain of the last week reminds us how far our country has to go to give every person the freedom to live with dignity…

Posted by Mark Zuckerberg on Sunday, May 31, 2020

Facebook’s response has also been a mixed bag. Staff have began vocal about their anger around Mark Zuckerberg’s decision to break with Twitter by leaving Trump’s “when the looting starts, the shooting starts” statement in tact. More recently, however, the CEO commitment $10 million to relevant non-profits, adding in a post,

To help in this fight, I know Facebook needs to do more to support equality and safety for the Black community through our platforms. As hard as it was to watch, I’m grateful that Darnella Frazier posted on Facebook her video of George Floyd’s murder because we all needed to see that. We need to know George Floyd’s name. But it’s clear Facebook also has more work to do to keep people safe and ensure our systems don’t amplify bias.

Remarks from Microsoft CEO Satya Nadella posted to LinkedIn briefly touch upon the events in Minneapolis, as well as the recent problematic encounter in Central in which the police were called on birder Christian Cooper,

Our identity, our very existence is rooted in empowering everyone on the planet. So, therefore, it’s incumbent upon us to use our platforms, our resources, to drive that systemic change, right? That’s the real challenge here. It’s not just any one incident, but it’s all the things that have led to the incident that absolutely need to change.

Meanwhile, Snap CEO Evan Spiegel sent a lengthy letter to staff on Sunday, writing,

Of course, the same Founding Fathers who espoused the values of freedom, equality, and justice for all – were predominantly slave owners. Their powerful vision of a nation created by the people, for the people was built on a foundation of prejudice, injustice, and racism. Without addressing this rotten foundation and its ongoing failures to create opportunity for all, we are holding ourselves back from realizing our true capacity for human progress – and we will continue to fall short of the bold vision of freedom, equality, and justice for all.

Spiegel’s letter focuses on his work to understand the struggles as a “young, white, educated male [who] got really, really lucky,” as well as proposals for financial methods for addressing inequality. Specifically, he calls for the establishment of a non-partisan Commission on Truth, Reconciliation and Reparations, as well as an investment in housing, healthcare and education.



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Global smartphone sales plummeted 20% in Q1, thanks to COVID-19

More dismal numbers confirm what we already knew: Q1 2020 was real rough for an already struggling smartphone category. Gartner’s latest report puts the global market at a 20.2% slide versus the same time last year, thanks in large part to fallout from the COVID-19 pandemic.

Every single one of the global top-five manufactures saw large declines for the quarter, save for Xiaomi, which saw a slight uptick of 1.4%. The Chinese handset maker got a surprise bump, courtesy of international sales. Samsung and Huawei and Oppo all saw double-digit drop-offs at 22.7%, 27.3% and 19.1%, while Apple declined 8.2%. Other companies combined for a sizable 24.2% loss for Q1.

The reasons are ones we’ve gone over several times before, nearly all pertaining to the global pandemic. Chief among them are global stay at home orders and general economic uncertainly. Issues with the global supply chain have no doubt been a factor, as well, as Asia was the first to get hit with the virus.

All of this comes in addition to an already plateauing/declining smartphone market. Analysts had expected that the arrival of 5G would help stem the tide a bit — but, well, some stuff happened in there. Notably, Apple’s slide wasn’t as bad as it might have been thanks to a strong start to the year.

“If COVID-19 did not happen, the vendor would have likely seen its iPhone sales reached record level in the quarter. Supply chain disruptions and declining consumer spending put a halt to this positive trend in February,” Gartner’s Annette Zimmermann said in a release. “Apple’s ability to serve clients via its online stores and its production returning to near normal levels at the end of March helped recover some of the early positive momentum.”

Overall, I suspect that recovery won’t be instantaneous for the market. The future of COVID-19 still feels largely uncertain as countries have begun the process of reopening, and a pricey investment still may not be in the cards for many who are struggling to make ends meet. 



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