Thursday, 28 January 2021

Apple’s Tim Cook warns of adtech fuelling a “social catastrophe” as he defends app tracker opt-in

Apple’s CEO Tim Cook has urged Europe to step up privacy enforcement in a keynote speech to the CPDP conference today — echoing many of the points he made in Brussels in person two years ago when he hit out at the ‘data industrial complex’ underpinning the adtech industry’s mass surveillance of Internet users.

Reforming current-gen adtech is now a humanitarian imperative, he argued in a speech that took a bunch of thinly-veiled swipes at Facebook.

“As I said in Brussels two years ago, it is certainly time, not only for a comprehensive privacy law here in the United States, but also for worldwide laws and new international agreements that enshrine the principles of data minimization, user knowledge, user access and data security across the globe,” said Cook.

“Together, we must send a universal, humanistic response to those who claim a right to users’ private information about what should not and will not be tolerated,” he added.

The message comes at a critical time for Apple as it prepares to flip a switch that will, for the first time, require developers to gain opt-in user consent to tracking.

Earlier today Apple confirmed it would be enabling the App Tracking Transparency (ATT) feature in the next beta release of iOS 14, which it said would roll out in early spring.

The tech giant had intended to debut the feature last year but delayed to give developers more time to adapt.

Adtech giant Facebook has also been aggressively briefing against the shift, warning of a major impact on publishers who use its ad network once Apple gives its users the ability to refuse third party tracking.

Reporting its Q4 earnings yesterday, Facebook also sounded a warning over “more significant advertising headwinds” impacting its own bottom line this year — naming Apple’s ATT as a risk (as well as what it couched as “the evolving regulatory landscape”).

In the speech to a data protection and privacy conference which is usually held in Brussels (but has been streamed online because of the pandemic), Cook made an aggressive defence of ATT and Apple’s pro-privacy stance in general, saying the forthcoming tracking opt-in is about “returning control to users” and linking adtech-fuelled surveilled of Internet users to a range of harms, including the spread of conspiracy theories, extremism and real-world violence.

“Users have asked for this feature for a long time,” he said of ATT. “We have worked closely with developers to give them the time and resources to implement it and we’re passionate about it because we think it has great potential to make things better for everybody.”

The move has attracted a competition challenge in France where four online advertising lobbies filed an antitrust complaint last October — arguing that Apple requiring developers ask app users for permission to track them is an abuse of market power by Apple. (A similar complaint has been lodged in the UK over Google’s move to depreciated third party tracking cookies in Chrome — and there the regulator has opened an investigation.)

The Information also reported today that Facebook is preparing to lodge an antitrust lawsuit against Apple — so the legal stakes are rising. (Though the social media giant is itself being sued by the FTC which alleges it has maintained a social networking monopoly via years of anti-competitive conduct… )

In the speech Cook highlighted another recent pro-privacy move made by Apple to require iOS developers to display “privacy nutrition” labels within the App Store — providing users with an overview of their data collection practices. Both the labels and the incoming ATT apply in the case of Apple’s own apps (not just third parties), as we reported earlier.

Cook said these moves align with Apple’s overarching philosophy: To make technology that “serves people and has their well-being in mind” — contrasting its approach with a rapacious ‘data industrial complex’ that wants to aggregate information about everything people do online to use against them, as a tool of mass manipulation.

“It seems no piece of information is too private or personal to be surveilled, monetized and aggregated into a 360 degree view of your life,” Cook warned. “The end result of all of this is that you are no longer the customer; you are the product.

“When ATT is in full effect users will have a say over this kind of tracking. Some may well think that sharing this degree of information is worth it for more targeted ads. Many others, I suspect, will not. Just as most appreciated it when we built this similar functionality into Safari limiting web trackers several years ago,” he went on, adding that: “We see developing these kinds of privacy-centric features and innovations as a core responsibility of our work. We always have, we always will.”

Apple’s CEO pointed out that advertising has flourished in the past without the need for privacy-hostile mass surveillance, arguing: “Technology does not need vast troves of personal data stitched together across dozens of websites and apps in order to succeed. Advertising existed and thrived for decades without it. And we’re here today because the path of least resistance is rarely the path of wisdom.”

He also made some veiled sideswipes at Facebook — avoiding literally naming the adtech giant but hitting out at the notion of a business that’s built on “surveilling users”, on “data exploitation” and on “choices that are no choices at all”.

Such an entity “does not deserve our praise, it deserves reform”, he went on, having earlier heaped praise on Europe’s General Data Protection Regulation (GDPR) for its role in furthering privacy rights — telling conference delegates that enforcement “must continue”. (The GDPR’s weak spot to date has been exactly that; but 2.5 years in there are signs the regime is getting into a groove.)

In further sideswipes at Facebook, Cook attacked the role of data-gobbling, engagement-obsessed adtech in fuelling disinformation and conspiracy theories — arguing that the consequences of such an approach are simply too high for democratic societies to accept.

“We should not look away from the bigger picture,” he argued. “At a moment of rampant disinformation and conspiracy theories juiced by algorithms we can no longer turn a blind eye to a theory of technology that says all engagement is good engagement, the longer the better. And all with the goal of collecting as much data as possible.

“Too many are still asking the question how much can we get away with? When they need to be asking what are the consequences? What are the consequences of prioritizing conspiracy theories and violent incitement simply because of the high rates of engagement? What are the consequences of not just tolerating but rewarding content that undermines public trust in lifesaving vaccinations? What are consequences of seeing thousands of users join extremist groups and then perpetuating an algorithm that recommends even more,” he went on — sketching a number of scenarios of which Facebook’s business stands directly accused.

“It is long past time to stop pretending that this approach doesn’t come with a cost. Of polarization. Of lost trust. And — yes — of violence. A social dilemma cannot be allowed to become a social catastrophe,” he added, rebranding ‘The Social Network’ at a stroke.

Apple has reason to appeal to a European audience of data protection experts to further its fight with adtech objectors to its ATT, as EU regulators have the power to take enforcement decisions that would align with and support its approach. Although they have been shy to do so so far.

Facebook’s lead data protection supervisor in Europe, Ireland’s Data Protection Commission (DPC), has a backlog of investigations into a number of aspects of its business — including its use of so-called ‘forced consent’ (as users are not given any choice over being tracked for ad targeting if they wish to use its services).

That lack of choice stands in stark contrast to the change Apple is driving on its App Store, where all entities will be required to ask users if they want to be tracked. So Apple’s move aligns with the principles of European data protection law (which, for example, requires that consent for processing people’s data be freely given in order to be legally valid).

Equally, Facebook’s continued refusal to give users a choice stands in direct conflict with EU law and risks GDPR enforcement. (The kind Cook was urging in his speech.)

2021 looks like it could be a critical year on that front. A long running DPC investigation into the transparency of data-sharing between WhatsApp and Facebook is headed for enforcement this year — after Ireland sent a draft decision to the other EU data protection agencies at the back end of last year.

Last week Politico reported WhatsApp could be on the hook for a fine of between €30M and €50M in that single case. More pertinently for the tech giant — which paid a $5BN fine to the FTC in 2019 to settle charges related to privacy failings (but was not required to make any material changes to how it operates its ad business) — WhatsApp could be ordered to change how it handles user data.

A regulatory order to stop processing certain types of user data — or mandating it ask users for consent before it can do so — could clearly have a far greater impact on Facebook’s business empire.

The tech giant is also facing a final verdict later this year on whether it can continue to legally transfer European users’ data out of the bloc.

If Facebook is ordered to suspend such data flows that would mean massive disruption to a sizeable chunk of its business (in 2019 it reported 286M DAUs in the region in Q1).

So — in short — the regulatory conditions around Facebook’s business are certainly ‘evolving’.

The data industrial complex’s fight back against the looming privacy enforcement at Apple’s platform level involves ploughing legal resource into trying to claim such moves are anti-competitive. However EU lawmakers seem alive to this self-interested push to appropriate ‘antitrust’ as a tool to stymie privacy enforcement.

(And it’s notable that Cook referred to privacy “innovation” in the speech. Including this ask: “Will the future belong to the innovations that make our lives better, more fulfilled and more human?” — which is really the key question in the privacy vs competition regulation ‘debate’.)

Last month Commission EVP and competition chief, Margrethe Vestager told the OECD Global Competition Forum that antitrust enforcers should be “vigilant so that privacy is not used as a shield against competition”. However her remarks had a sting in the tail for the data industrial complex — as she expressed support for a ‘superprofiling’ case against Facebook in Germany.

That case (which is continuing to be litigated by the German FCO) combines privacy and competition in new and interesting ways. If the regulator prevails it could result in a structural separation of Facebook’s social empire at the data level — in a sort of regulatory equivalent of moving fast and breaking things.

So it’s notable Vestager dubbed that piece of regulatory innovation “inspiring and interesting”. Which sounds more of a vote of confidence than condemnation from Europe’s digital policy and competition chief.



from Apple – TechCrunch https://ift.tt/39rkUmP

Will Apple’s spectacular iPhone 12 sales figures boost the smartphone industry in 2021?

You’d be forgiven for being skeptical about the iPhone 12’s stellar performance this past quarter. It’s been a rough couple of years for smartphones — a phenomenon from which not even Apple was immune.

Frankly, after staring down these macro trends over the last couple of years, it seemed like the days of phone-fueled earnings reports were behind the company as its expanding services portfolio started to become its primary financial driver.

For the final quarter of 2020, Apple earnings surpassed $100 billion — a first.

I capped off my mobile coverage last year with an article titled, “Not even 5G could rescue smartphone sales in 2020.” Among the figures cited were two year-over-year drops of 20% for the first two quarters, followed by a global decline of 5.7% for Q3. As we noted at the time, a mere 5.7% drop constituted good news in 2020.

The straightforward premise of the piece was that COVID-19 subverted industry expectations that 5G would finally reverse declining smartphone sales, even if only temporarily. That all came with the important caveat that Apple’s numbers would likely have a big impact the following quarter.

Ahead of yesterday’s earnings, Morgan Stanley noted, “In our view, the iPhone 12 has been Apple’s most successful product launch in the last five years.” Such a sentiment may have seemed like hyperbole in the lead-up to the news, but in hindsight, it’s hard to argue, with five years having passed since the launch of the first Apple Watch.

The iPhone X was more of a radical departure for the company, but the 12 is proving to be a massive hit. The recent launch of Apple Silicon Macs juiced sales in that product category rising 21% year over year, but ultimately the company’s computer business is a drop in the bucket compared to phone sales.



from Apple – TechCrunch https://ift.tt/3iXbpif

Will Apple’s spectacular iPhone 12 sales figures boost the smartphone industry in 2021?

You’d be forgiven for being skeptical about the iPhone 12’s stellar performance this past quarter. It’s been a rough couple of years for smartphones — a phenomenon from which not even Apple was immune.

Frankly, after staring down these macro trends over the last couple of years, it seemed like the days of phone-fueled earnings reports were behind the company as its expanding services portfolio started to become its primary financial driver.

For the final quarter of 2020, Apple earnings surpassed $100 billion — a first.

I capped off my mobile coverage last year with an article titled, “Not even 5G could rescue smartphone sales in 2020.” Among the figures cited were two year-over-year drops of 20% for the first two quarters, followed by a global decline of 5.7% for Q3. As we noted at the time, a mere 5.7% drop constituted good news in 2020.

The straightforward premise of the piece was that COVID-19 subverted industry expectations that 5G would finally reverse declining smartphone sales, even if only temporarily. That all came with the important caveat that Apple’s numbers would likely have a big impact the following quarter.

Ahead of yesterday’s earnings, Morgan Stanley noted, “In our view, the iPhone 12 has been Apple’s most successful product launch in the last five years.” Such a sentiment may have seemed like hyperbole in the lead-up to the news, but in hindsight, it’s hard to argue, with five years having passed since the launch of the first Apple Watch.

The iPhone X was more of a radical departure for the company, but the 12 is proving to be a massive hit. The recent launch of Apple Silicon Macs juiced sales in that product category rising 21% year over year, but ultimately the company’s computer business is a drop in the bucket compared to phone sales.



from iPhone – TechCrunch https://ift.tt/3iXbpif

Smartphone sales slowed decline in Q4, with a big assist from Apple

New numbers from Canalys show a slowing in the major smartphone decline we saw for 2020. The past year was, of course, a major blow to an industry already suffering a slide. Hope that the arrival of 5G would right the ship were dashed by Covid-19.

Things are looking up, fueled in large part by a killer quarter for Apple. The company posted its earnings last night, putting much of its success at the feet of the iPhone 12. In spite (or perhaps because) of pandemic-fueled delays, the handset arrived in a perfect storm – the beginnings of a “supercycle” that see customers upgrading devices in a kind of critical mass.

Numbers are still down for the fourth quarter of 2020 – but they’re down by only 2% per the firm. That’s due in no small part to what amounted to the iPhone’s best quarter, as the company introduced four 5G-sporting handsets. Canalys shows a 4% increase for Apple, as the device arrived to a wider 5G rollout just in time for the holiday season.

The company snagged the global number one spot, with Samsung taking number two in spite of a 12% decline. Chinese manufacturers Xiaomi, Oppo and Vivo rounded out the top five, all seeing double digit increases, y-o-y.

Image Credits:

The category is expected to see a rebound this year, after suffering declines due first to supply chain concerns and then larger economic issues, stemming from the pandemic.

“The introduction of COVID-19 vaccines is also boosting business confidence for 2021, allowing them to plan and invest,” analyst Ben Stanton says of the figures. “Going forwards, there will be obvious economic ripple effects as government stimulus fades, and there are ongoing concerns around new virus strains. Overall though, sentiment in the industry is positive, and 2021 will see the smartphone market rebound after a 7% decline in 2020.”

Another report from Canalys notes more positive news for the PC market, showing a 35% y-o-y increase, courtesy of tablet and Chromebook sales.



from Apple – TechCrunch https://ift.tt/2NB6kAq

Smartphone sales slowed decline in Q4, with a big assist from Apple

New numbers from Canalys show a slowing in the major smartphone decline we saw for 2020. The past year was, of course, a major blow to an industry already suffering a slide. Hope that the arrival of 5G would right the ship were dashed by Covid-19.

Things are looking up, fueled in large part by a killer quarter for Apple. The company posted its earnings last night, putting much of its success at the feet of the iPhone 12. In spite (or perhaps because) of pandemic-fueled delays, the handset arrived in a perfect storm – the beginnings of a “supercycle” that see customers upgrading devices in a kind of critical mass.

Numbers are still down for the fourth quarter of 2020 – but they’re down by only 2% per the firm. That’s due in no small part to what amounted to the iPhone’s best quarter, as the company introduced four 5G-sporting handsets. Canalys shows a 4% increase for Apple, as the device arrived to a wider 5G rollout just in time for the holiday season.

The company snagged the global number one spot, with Samsung taking number two in spite of a 12% decline. Chinese manufacturers Xiaomi, Oppo and Vivo rounded out the top five, all seeing double digit increases, y-o-y.

Image Credits:

The category is expected to see a rebound this year, after suffering declines due first to supply chain concerns and then larger economic issues, stemming from the pandemic.

“The introduction of COVID-19 vaccines is also boosting business confidence for 2021, allowing them to plan and invest,” analyst Ben Stanton says of the figures. “Going forwards, there will be obvious economic ripple effects as government stimulus fades, and there are ongoing concerns around new virus strains. Overall though, sentiment in the industry is positive, and 2021 will see the smartphone market rebound after a 7% decline in 2020.”

Another report from Canalys notes more positive news for the PC market, showing a 35% y-o-y increase, courtesy of tablet and Chromebook sales.



from iPhone – TechCrunch https://ift.tt/2NB6kAq

Google updates Play Store policies on gamified loyalty programs following confusion in India

Google has updated and broadened its Play Store policy on gaming loyalty programs to help developers better understand the practices that are permitted, months after confusion about the guidance prompted some backlash in India, the biggest Android market by users.

The company said on Thursday that it now specifies guidance on gamified loyalty programs that are based on a qualified monetary transaction in an app and offer prizes of cash or other real-world cash equivalent perks.

Scores of apps run gamified loyalty programs in their apps to appease and win users. Last year, the company sent notices to several Indian startups including Paytm, Zomato, and Swiggy whose in-app gamifying techniques, the company said at the time, resembled gambling. Google had asked the firms to withdraw from engaging in such gamifying techniques. The new policy covers developers worldwide, the company said.

Paytm, which is India’s most valued startup, had alleged at the time that Google was preventing the startup from engaging in the very same set of practices that the company’s own app, Google Pay, was employing to win users in the country. Google had temporarily delisted Paytm app from the Play Store after the violation.

This back and forth between the two firms, as well as changes to Play Store commission in the following weeks, gave birth to a coalition of Indian startups that has sought government intervention to regulate the power Google holds in the country.

“App developers in India are actively building uniquely Indian features and services. One example is the use of mini games, quizzes and other gamification techniques to delight users and convert them into loyal customers. These experiences are often launched during important festivals and sporting events, and getting it right within the specific time window is critically important,” wrote Suzanne Frey, Vice President, Product, Android Security and Privacy, in a blog post.

The company still does not permit real gambling apps in India, but said developers globally now will have better clarity on rules so they can inform their strategies.

“This is one of the things we discussed when we spoke to several startup CEOs in India and around the world in the past few months. And, as part of the very first policy update of 2021 we are clarifying and simplifying the policies around loyalty programs and features,” wrote Frey.

A Google spokesperson told TechCrunch that the company will be outlining the full guidelines later today.

As part of the update, the company said it is also launching How Google Play Works, a repository of useful information and best practices to help developers. “It also contains India-specific details on programs that local developers can leverage to find success and scale. For users, this site helps to demystify key aspects of the Google Play platform, and explains how user security and protection remains at the heart of everything we do,” wrote Frey.

In a virtual event on Thursday, Sameer Samat, VP of Android and Google Play at Google, said today’s update is the first of many the company plans to issue this year and it is committed to listening to more feedback from the industry.

More on Google and Jio Platform’s upcoming smartphones

In a wide-range discussion at the event organized by startup network TiE, Samat also talked about the efforts Google is putting into bringing Android-powered smartphones to more people in India. Last year, Google announced an investment of $4.5 billion into Indian telecom operator Jio Platforms. As part of the partnership, the two firms have said they will work on low-cost Android smartphones.

“While India is the fastest growing smartphone market in the world, there are a lack of devices priced in a certain range that prevents a number of consumers from purchasing,” he said. “We have been optimizing Android for entry level devices with Android Go. The point of that project is to enable Android to run on entry level hardware that hopefully brings the price down. There are more than 100 million Android Go smartphones in the market today, but we need to go further than that.”

Samat said the company is trying to bring the set of services that higher-end smartphones feature to “entry-level” handsets it is building with Jio Platforms. “More affordable phones cannot mean lower quality phones.” He suggested that these phones will have a different consumer interface that is directly aimed at users who have not previously used a smartphone.



from Android – TechCrunch https://ift.tt/3r0mcLq
via IFTTT

Wednesday, 27 January 2021

Apple’s App Tracking Transparency feature will be enabled by default and arrive in ‘early spring’ on iOS

Apple has shared a few more details about its much-discussed privacy changes in iOS 14. The company first announced at WWDC in June that app developers would have to ask users for permission in order to track and share their IDFA identifier for cross-property ad targeting purposes. While iOS 14 launched in the fall, Apple delayed the tracking restrictions until 2021, saying it wanted to give developers more time to make the necessary changes.

Now we’ve got a slightly-more-specific timeline. The plan is to launch these changes in early spring, with a version of the feature coming in the next iOS 14 beta release.

This is how Apple describes the new system: “Under Settings, users will be able to see which apps have requested permission to track, and make changes as they see fit. This requirement will roll out broadly in early spring with an upcoming release of iOS 14, iPadOS 14, and tvOS 14, and has already garnered support from privacy advocates around the world.”

And here are the basics of what you need to know:

  • The App Tracking Transparency feature moves from the old method where you had to opt-out of sharing your Identifier for Advertisers (IDFA) to an opt-in model. This means that every app will have to ask you up front whether it is ok for them to share your IDFA with third parties including networks or data brokers.
  • The feature’s most prominent evidence is a notification on launch of a new app that will explain what the tracker will be used for and ask you to opt-in to it.
  • You can now toggle IDFA sharing on a by-app basis at any time, where previously it was a single toggle. If you turn off the “Allow apps to request to track” setting altogether no apps can even ask you to use tracking.
  • Apple will enforce this for all third-party data sources including data sharing agreements, but of course platforms can still use first party data for advertising as per their terms of service.
  • Apple expects developers to understand whether APIs or SDKs that they use in their apps are serving user data up to brokers or other networks and to enable the notification if so.
  • Apple will abide by the rules for its own apps as well and will present the dialog and follow the ‘allow apps to request’ toggle.
  • One important note here is that the Personalize Ads toggle is a separate setting that specifically allows or does not allow Apple itself to use its own first party data to serve you ads. So that is an additional layer of opt-out that affects Apple data only.

Apple is also increasing the capabilities of its Ad attribution API, allowing for better click measurement, measurement of video conversions and also — and this is a big one for some cases, app-to-web conversions.

This news comes on Data Privacy Day, with CEO Tim Cook speaking on the issue this morning at the Computers, Privacy and Data Protection conference in Brussels. The company is also sharing a new report showing that the average app has six third-party trackers.

While this seems like a welcome change from a privacy perspective, it’s drawn some criticism from the ad industry, with Facebook launching a PR campaign emphasizing the impact on small businesses, while also pointing to the change as “one of the more significant advertising headwinds” that it could face this year. Apple’s stance is that this provides a user-centric data privacy approach, rather than an advertiser-centric one.

 



from Apple – TechCrunch https://ift.tt/3iVz0ju